---
description: Detailed reviews on Upfirst based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Upfirst with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Upfirst Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/3844/virtual-assistant/software) > [Upfirst](/software/2080730/upfirst)

# Upfirst

Canonical: https://www.getapp.ae/software/2080730/upfirst

> Upfirst is an affordable AI answering service designed for small businesses. It never misses a call and provides a positive customer experience by following customized instructions. Upfirst's virtual receptionist can capture lead information, forward important calls, and take messages, all while delivering easy-to-skim summaries.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Upfirst

Answers calls 24/7 and never misses an opportunity, ensuring customers always reach a live person
Captures lead information like name, number, and email address during calls for easy follow-up
Customizable AI receptionist learns about your business and follows your unique answering directions
Summarizes every call and sends details to your inbox so you never lose important information

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Upfirst

## Commercial Context

- **Starting Price**: $24.95
- **Pricing model**:  (Free Trial)
- **Pricing Details**: All plans include professional, around-the-clock answering.

- 24/7 answering
- Instant call summaries
- Call recordings \& transcription
- Call transfers
- Appointment scheduling
- Send text messages
- Spam blocking
- Zapier integration
- 35+ languages
- Memory
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Andorra, Argentina, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands and 48 more

## Features

- AI/Machine Learning
- Automated Responses
- Business Process Automation
- Conversation Intelligence
- Multi-Language
- Natural Language Processing
- Personalization and Behavioral Targeting Software
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing
- Virtual Personal Assistant (VPA)

## Integrations (4 total)

- Clio
- Google Calendar
- Microsoft Outlook
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Virtual Assistant Software](https://www.getapp.ae/directory/3844/virtual-assistant/software)

## Alternatives

1. [micro1](https://www.getapp.ae/software/2082072/micro1) — 4.9/5 (256 reviews)
2. [fonio.ai](https://www.getapp.ae/software/2079895/fonio-ai) — 4.9/5 (98 reviews)
3. [STAN AI](https://www.getapp.ae/software/2074660/stan-ai) — 4.7/5 (13 reviews)
4. [Wing](https://www.getapp.ae/software/2048582/wing) — 4.8/5 (69 reviews)
5. [Mindset AI](https://www.getapp.ae/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Reviews

### "A must have for any business" — 5.0/5

> **Will** | *6 November 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Seamless intergration and the functionality is near perfect. We do not miss calls anymore and everything is recorded. Our productivity has increased 10 fold
> 
> **Cons**: Honestly there is nothing we do not like about Upfirst. It is a very simple product to use and all of our customers love to interact with it.
> 
> Beyond Positive. The Upfirst team is always there to help us out with any questions and is always open to building new features we suggest

-----

### "Amazing Service" — 5.0/5

> **Darren** | *6 November 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Upfirst has been an absolute game-changer for my business\! The Value for Money is incredible, especially considering how much it helps with Assistant Tasks and Answering Questions. Their Customer Support is top-notch, always responsive and helpful. The Ease of Use of the service is fantastic, making it simple to integrate into my workflow. It truly feels like an extension of my Team, ensuring no call goes unanswered. Highly recommend\!
> 
> **Cons**: So far, we have no cons with using the system. We feel the service is great and the price of the system is very reasonable.
> 
> My experience with the system has been great overall. The setup is very easy and the support is super

-----

### "For a small non-profit with only one employee, this is a huge time saver\!" — 5.0/5

> **Matthew** | *18 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It is so easy to set up and get going. The initial tech support was very supportive
> 
> **Cons**: Absolutely nothing\!\!\!
> 
> Our AI receptionist has taken so much off our plates and at the same time provide our guests information they need more quickly than waiting a return call. Our guests really appreciate it as well.

-----

### "Great Produtc" — 5.0/5

> **Elizabeth** | *2 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy setup\!\! Very easy to use. I love that I never miss a call and can easily see and hear what the caller is needing.
> 
> **Cons**: I haven't found anything I don't like about it. So far, the service has been very easy to use and never misses a call.
> 
> I has been a great pleasure having this extra tool to help with the daily operation of the business.

-----

### "UpFirst Answering saves the day" — 5.0/5

> **Michael** | *2 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love how well the UpFirst Answering AI responds now that I've fed it data about my company. It handles the vast majority of callers' questions more efficiently than I could myself. It’s been a lifesaver when I’m busy and can’t respond right away. Plus, it sends out text links quickly and answers pricing questions on the spot. For the rare items it didn’t catch right away, I just gave it a bit more info, and it quickly learned and adapted. Really impressed\!
> 
> **Cons**: Would love to see CNAM caller ID lookup. Like the accurate data capture yet took a few script edits to get spellback confirmation consistent.
> 
> Helpful responsive customer support. Was talking to knowledgable individuals who knew the business (product).they were responsive and quick to help provide solutions.

## Links

- [View on GetApp](https://www.getapp.ae/software/2080730/upfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/upfirst/> |
| en-AE | <https://www.getapp.ae/software/2080730/upfirst> |
| en-AU | <https://www.getapp.com.au/software/2080730/upfirst> |
| en-CA | <https://www.getapp.ca/software/2080730/upfirst> |
| en-GB | <https://www.getapp.co.uk/software/2080730/upfirst> |
| en-IE | <https://www.getapp.ie/software/2080730/upfirst> |
| en-NZ | <https://www.getapp.co.nz/software/2080730/upfirst> |
| en-SG | <https://www.getapp.sg/software/2080730/upfirst> |
| en-ZA | <https://www.getapp.za.com/software/2080730/upfirst> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Upfirst","description":"Upfirst is an AI-powered answering service and virtual receptionist designed to help small businesses never miss another call. The affordable solution handles incoming calls exactly how you would want a human receptionist to, at a fraction of the cost of traditional answering services.\n\nUpfirst's AI agent can be customized to ask the right questions, gather crucial details from callers, and route important leads directly to users. It takes messages and delivers essential information to users' inbox, ensuring no opportunity is missed. The virtual receptionist always follows instructions, providing a positive experience for customers while sticking to the information provided during training. \n\nWith 24/7 availability, Upfirst's AI answering service makes affordable around-the-clock coverage a reality for small businesses across a wide range of industries, including law firms, real estate, accounting, restaurants, insurance, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b6524efb-3dfb-4813-b716-fa6b692dde73.png","url":"https://www.getapp.ae/software/2080730/upfirst","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/2080730/upfirst#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":5.0},"offers":{"price":"24.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Virtual Assistant Software","position":2,"item":"/directory/3844/virtual-assistant/software","@type":"ListItem"},{"name":"Upfirst","position":3,"item":"/software/2080730/upfirst","@type":"ListItem"}],"@id":"https://www.getapp.ae/software/2080730/upfirst#breadcrumblist"}]}
</script>