--- description: Detailed reviews on Nivo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Nivo with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nivo Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [Nivo](/software/2081573/nivo) # Nivo Canonical: https://www.getapp.ae/software/2081573/nivo Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2081573/nivo?page=2) > Nivo is a cloud-based tour operator software designed specifically for multi-day tour operators. The system integrates all essential business functions into a single unified platform, eliminating the need for multiple applications and spreadsheets. > > Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 10 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Softrip - **Founded**: 2002 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: No fixed fees. No seat-based pricing. Just easy and simple percentage of bookings. - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activities Booking - Booking Management - Central Reservation System - Client Management - Customizable Branding - Document Management Software - Invoice Management - Itinerary Creation - Multi-Day Booking - Payment Processing Software - Pricing Management - Quotes/Estimates - Reservations Management ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Tour Operator Software](https://www.getapp.ae/directory/84/tour-operator/software) ## Alternatives 1. [Bókun](https://www.getapp.ae/software/118115/bokun) — 4.7/5 (456 reviews) 2. [WeTravel](https://www.getapp.ae/software/174595/wetravel) — 4.8/5 (524 reviews) 3. [Intelitour](https://www.getapp.ae/software/2078281/intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.getapp.ae/software/101385/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 5. [Rezdy](https://www.getapp.ae/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) ## Reviews ### "Awesome Booking Platform with Great Support\!" — 5.0/5 > **Rebecca** | *30 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: There are so many things that I like about Nivo. The biggest is probably the customer support. Whenever I have an issue, I know that I can track someone down to help me. The value is also incredible. So many other platforms nickel-and-dime you with fees, and that's a real challenge when you're a smaller operator. > > **Cons**: I wish I could do more customization with emails that go to clients. There was live tracking with flight updates (similar to how Travefy notifies you via email if there is a delay), and if there is a payment issue, I have to get support involved. I can't fix it on my own. > > This is the first tour booking platform that I have used, and it's been a great experience. I met with a bunch before working with Nivo and decided to work with Nivo for its value and the support from the team. I wish I had started working with them sooner\! It has been such a relief not to have to chase payments or do invoicing for every single client. I also love that I can use Nivo for FIT clients and that they receive a really nice, organized day-by-day itinerary. Previously, I used another platform, and it just always looked so disorganized — this is way more professional and efficient. ----- ### "A responsive extension of your team" — 5.0/5 > **Leah** | *30 April 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: Nivo is an up-and-coming software that is client-needs focused. Over the past year, they have prioritized in-person client visits to better understand their workflow and ensure they are developing their product in a way that best serves the user community. They listen deeply and aren't afraid to change their development timelines based on the findings from those conversations. They are a truly responsive company, and I'm so excited to see how they continue to innovate in this space. > > **Cons**: It is a relatively new product, so there are still occasional glitches, and some of the formatting for client views is limited, but I firmly believe they are headed in the right direction, and they are proactive about fixing glitches. I'd rather be with a group that is innovating than a tired product that does what it does well, but only solves a percentage of my software needs. > > Working with Nivo feels like working with an extension of your own company. The experience is personalized, and their passion and dedication are palpable. ----- ### "Streamlining Safari Planning, Elevating Sales" — 5.0/5 > **Susan** | *1 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Nivo has brought strong efficiency and consistency to our itinerary creation process, which we previously managed manually. The ability to collect and organize client data into a clear, one-page format for our internal files is especially helpful. The payment process is simple and smooth for both us and our clients, and overall it offers excellent value for the functionality it provides. > > **Cons**: We’d love to see more flexibility with visuals—particularly the ability to add multiple photos within each day of an itinerary. On the backend, additional financial tracking and reporting capabilities would also be a valuable as our business grows. We’re also looking forward to the future development of a traveler-facing mobile app, which would be a great addition for clients while they are on the ground. > > As a Kenya-based safari company working with travelers around the world, Nivo has significantly improved how we manage our day-to-day operations. It brings itinerary building, booking, and payments into one place, making the process smoother for both our team and our clients. The platform is intuitive and flexible, allowing us to create highly customized itineraries while keeping everything polished and professional. It’s easy to use, saves us time, and helps us respond quickly when clients are making decisions. The support team has been outstanding—responsive, patient, and genuinely invested in our success. For us, it’s been excellent value and a smart investment in growing the business. ----- ### "A Year of Nivo" — 5.0/5 > **nancy** | *30 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I love the presentation of the itinerary for my clients. The separation between day and services is helpful and intuitive. I am also appreciative that I can use my branding colors. That really makes a huge difference and increases the continuity. > > **Cons**: Not being able to see when itineraries have been opened / viewed. I wrote a lengthy and detailed rationale and sent to \[sensitive content hidden\] a while back, but I can't find it in my email right now. I covered the importance of this in terms of sales. I used to have this in Travefy and it really increased my sales. One reason is that I could see when potential clients viewed their trips. The general pattern was that if they viewed them once in several days, they would not buy. At that point I'd know to archive it to remove the risk of it being sent to another company etc. However, if they viewed it immediately after sending, I could tell they were very interested and it usually ended in a purchase. If they viewed it immediately but then waited a few more days - I could see that they were still interested, and I could send a well timed email that pushed them a little toward purchase. Now, I feel blind. I can't determine the best ways to support a potential sale because I'm not able to see how the person is behaving with the link. The details I sent to \[sensitive content hidden\] cover a lot more detail. I wish I could find it, but I can't - likely \[sensitive content hidden\] can. This is a feature that if a tour operator has never had it, they don't understand how effective it is. But colleagues who have had this option in Travefy have a really difficult time without it. It truly does increase sales. It's one of those things that if you've ever had it- it's really difficult to be without it. I feel blind. I'm looking forward to the implementation of this important feature. > > Wonderful. Nivo is responsive and supportive. They do thorough work. When bugs come up, they do whatever possible to track them down. I'm looking forward to Nivo becoming the single tool I use. ----- ### "Ideal system and great customer service" — 5.0/5 > **Mariellen** | *1 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I started working with Nivo about a year ago after a colleague recommended it. From the very beginning, I have received outstanding customer service. I have to mention \[sensitive content hidden\] as she is consistently dedicated, helpful, responsive, and thoughtful. So customer service is number one. But there are many other things I like about Nivo from ease of use to template designs. Nivo was designed for smaller tour operators like me. The set up time was swift -- largely because \[sensitive content hidden\] and her team mates held my hand throughout -- and I have honestly enjoyed interacting with the platform. It has so much functionality that helps me sell tours, as well as organize itineraries and bookings, take payments, and more. Plus, they are constantly fine-tuning it and adding new features. > > **Cons**: Nivo is still quite new so they are adding a few features that I will be looking forward to. But overall I am satisfied. > > My experience with Nivo has been great. I had never used an itinerary / booking / payment system like Nivo before, so everything was new to me. But the incredible customer service team took a lot of time and trouble to ensure I had everything set up properly. When I started using Nivo for a group tour the first time, I felt confident. I can't give a higher compliment that this\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2081573/nivo?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2081573/nivo) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data