--- description: Detailed reviews on Peeklogic Salesforce – Jira Connector based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Peeklogic Salesforce – Jira Connector with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Peeklogic Salesforce – Jira Connector Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Integration Software](/directory/654/integration/software) > [Peeklogic Salesforce – Jira Connector](/software/2083676/salesforce-and-jira-connector) # Peeklogic Salesforce – Jira Connector Canonical: https://www.getapp.ae/software/2083676/salesforce-and-jira-connector Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2083676/salesforce-and-jira-connector?page=2) > Peeklogic Jira Connector for Salesforce enables fast, secure Jira–Salesforce integration with bi-directional sync for issues, comments, attachments, and Service Desk data. Connect any Salesforce object to Jira and automate workflows. > > Verdict: Rated **5.0/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Peeklogic Salesforce – Jira Connector \- Faster collaboration across teams: Enable real-time collaboration between sales, support, and development teams by synchronizing Jira and Salesforce data instantly. Everyone works from a single source of truth. - Rapid setup, no custom code: Get fully operational in as little as 30 minutes. The connector is designed for quick deployment with guided authentication and configuration. - Flexible data modeling: Connect Jira Issues to any Salesforce object, including custom objects and many-to-many relationships. Adapt the integration to your data model instead of changing your processes. - Powerful automation with Salesforce flow: Use built-in Apex Actions to automate issue creation, updates, and linking. PRO users can trigger advanced automation based on Jira updates and apply dynamic, Flow-based field mappings. - Advanced mapping control: Map fields with precision using Record Types, Flow variables, and conditional logic. Ensure the right Jira data reaches the right Salesforce records every time. - Rich Jira experience inside salesforce: Create, edit, comment on, and link Jira Issues without leaving Salesforce. View Sub-Tasks, Linked Issues, Activity History, and manage Watchers directly from the embedded component. - Complete comment \& attachment sync: Maintain full conversation history with bi-directional syncing of comments and attachments. Control visibility for public vs. internal notes and attachments to protect sensitive information. - Native Jira service management support: Handle Service Desk workflows seamlessly, create service requests, select portals, manage request types, and sync public and internal replies between systems. - Email-to-case synchronization: Automatically sync Salesforce email-to-case messages into Jira comments, ensuring developers have full customer context without switching tools. - CMDB \& asset visibility: Sync Jira Assets (Insight/CMDB) to Salesforce objects and map asset attributes to Salesforce fields for improved asset tracking and operational insight. - DevOps-ready integration: Integrate with Salesforce DevOps Center to auto-create Jira Issues from Work Items, aligning development workflows with Salesforce release processes. - Scalable \& secure: Built with enterprise security and performance in mind, using authenticated connections and controlled data synchronization suitable for growing organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 19 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Peeklogic ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Discounts are available for nonprofits. Start seamlessly with a 30-day trial period. Only Salesforce users who need access to the integration - are considered billable. Discounts are available based on user tiers. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Tracking - Alerts/Escalation - Application Management - Automated Scheduling - Configurable Workflow - Dashboard Software - Data Aggregation and Publishing - Data Capture and Transfer - Data Connectors - Data Extraction Software - Data Import/Export - Data Management Software - Data Mapping - Data Storage Management - Data Synchronization - Data Visualization Software - Data Warehouse Software ## Integrations (9 total) - JIRA Service Management - Jira - Peeklogic Salesforce – Jira Connector - Salesforce Service Cloud - Salesforce for Automotive - Salesforce for Retail - Salesforce for Transportation & Logistics - Salesforce for Travel & Hospitality - Salesforce.org Nonprofit Cloud ## Support Options - Email/Help Desk - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Integration Software](https://www.getapp.ae/directory/654/integration/software) ## Reviews ### "Workflows made Easy" — 5.0/5 > **Verified Reviewer** | *18 April 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The best is that it is available in the AppExchange in Salesforce so you don't need to look for it. It has 2 ways synchronization and allows for automated workflows. > > **Cons**: Besides Jira being a little difficult for first-time users once you get to understand it it will make Project Management workflows a breeze. ----- ### "Powerful and flexible integration" — 5.0/5 > **Alan** | *26 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: For a Professional Service Organization, the ability to track time worked easily, and above all. accurately, against work items, is fundamental to achieving any higher-level goals for the business.  In the past, though, we sometimes struggled with tracking work items until we adopted JIRA as our customer-acccessible work item management system. When carefully set up, it combines relative simplicity and clarity with reliability, and pricing is reasonable. But tracking the projects in JIRA is only half the battle, unfortunately. Our PSA also needed to be aware of these items so that we could control timecard entry and relate every minute of billable time worked to a recognizable work item that our clients could identify. This is where PeekLogic excels. It has provided us with a straightforward but flexible way of populating project milestones as epics and project tasks as stories in synchronization with JIRA so that timecard compliance is now simple to achieve. Highly recommended. > > **Cons**: With flexibility comes the ability to get things wrong, so I would advise anyone setting up this integration to study the data models for source and target data and understand the mappings well, in order to make sure the configuration is fit for purpose. > > Over all we have found it to be both robust and flexible. We can control where the JIRA data ends up in our PSA, which is important for time reporting, as previously mentioned, but also allows us to position the data to fuel our AI aspirations. ----- ### "Easy installation" — 5.0/5 > **Stella** | *28 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: it was easy to install and the team that helped us was friendly and patient so in overall it was a good cooperation > > **Cons**: nothing negative in my experience, for the moment it seems to be working fine and users have started testing it > > I have a positive experience in the overall meeting that was conducted with the girl that helped us with the installation ----- ### "Certinia PSA and Jira Integration and Collaboration\!" — 5.0/5 > **Brian** | *11 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: For Certinia PSA Users there is no better way to connect Jira and PSA. We can bring together both teams to automatically create Jira Epics or Stories from projects at milestones or tasks in Certinia PSA or automatically create Certinia assignments in Certinia PSA. Since we require capture of timecards to track and bill services, the ability to auto-generate timecards from time entered in Jira is a game changer. We can now also provide visibility and collaborate across both applications seamlessly in real time. > > **Cons**: The flexibility to support our processes is fantastic but the setup can be a bit tricky to support some use cases but with the right support we are confident we can get what we need. ----- ### "Solid Bridge Between Salesforce and Jira" — 5.0/5 > **Raffi** | *6 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The bi-directional sync is the standout feature. Changes made in Jira automatically reflect in Salesforce and vice versa, keeping both teams aligned without any manual updates. The ability to map different Salesforce objects and records to different Jira projects simultaneously is also a major plus, and works particularly well alongside Certinia PSA for managing project-based work. > > **Cons**: The initial setup and field mapping requires a meaningful time investment — it's not a plug-and-play solution. However, that complexity is really a reflection of how configurable the tool is. Once everything is properly mapped and tested, it works exactly the way you need it to. > > Overall, the Peeklogic Salesforce – Jira Connector delivers on its core promise of keeping things in sync. The bi-directional sync and flexible object mapping make it a strong choice for organizations running Salesforce alongside Jira, especially in a PSA context with Certinia. The setup requires patience and proper planning, but once configured it runs reliably. It's a connector that rewards the time you put into it. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/2083676/salesforce-and-jira-connector?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2083676/salesforce-and-jira-connector) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data