---
description: Detailed reviews on Chatway Live Chat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Chatway Live Chat with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chatway Live Chat Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [Chatway Live Chat](/software/2088860/payd)

# Chatway Live Chat

Canonical: https://www.getapp.ae/software/2088860/payd

> Chatway Live Chat is a cloud-based live chat and AI chatbot platform that unifies conversations from email, social channels, and live.
> 
> Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Chatway Live Chat

\* Centralizes live chat, email, Facebook Messenger, Instagram, and WhatsApp into one unified inbox, reducing platform switching and keeping all customer conversations accessible in one place.
\* AI chatbot handles routine inquiries automatically and routes complex requests to human agents, supporting continuous customer engagement outside of staffed hours.
\* Canned responses allow agents to reply to frequently asked questions quickly, improving response consistency and reducing handle time.
\* File sharing within chat conversations allows agents and customers to exchange documents, screenshots, and media without leaving the chat interface.
\* Conversation history and context retention give agents full visibility into prior interactions, reducing the need for customers to repeat information.
\* Customizable chat widgets allow businesses to match the chat interface to their brand identity and configure widget behavior per page or audience.
\* Role-based agent management lets administrators assign conversations, set permissions, and monitor team workload across departments.
\* Reporting and analytics dashboards surface chat volume trends, agent performance metrics, and customer engagement data to support operational decisions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Moneris

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Fijian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tongan, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz
- **Available Countries**: United States

## Features

- Mobile Payments

## Integrations (9 total)

- Big Cartel
- Booker
- Chaty
- Facebook Business Suite
- Facebook Login
- Lovable
- WhatsApp Business Platform
- WooCommerce
- WordPress.org

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Payment Processing Software](https://www.getapp.ae/directory/23/payment-management/software)

## Related Categories

- [Payment Processing Software](https://www.getapp.ae/directory/23/payment-management/software)
- [AI Agents for Customer Support](https://www.getapp.ae/directory/5025/ai-agents-for-customer-support/software)
- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)

## Reviews

### "New but solid player in the Payment Processing World" — 4.0/5

> **Faiyaz** | *4 November 2023* | Design | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use, fair prices, and most importantly the Customer Care. Great for personal use and small businesses\!
> 
> **Cons**: Still haven't notice anything negative. Everything seems fine. Just needs to have more features and functionalities like its competitors.

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### "Ease of use for ourselves and our clients with PAYD\!" — 5.0/5

> **Renee** | *27 November 2023* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: We love that the client can view the transaction on their own display as the transaction is rang through. It helps to mitigate any discrepancies before processing to alleviate the need for voids or refunds.
> 
> **Cons**: PAYD does not flow well with a previous accounting program we had in place but have since transitioned and it seems to be working much better.

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### "Moneris review" — 3.0/5

> **Ethan** | *21 July 2025* | Automotive | Recommendation rating: 3.0/10
> 
> **Pros**: How easy it was to set up and the multiple payment options that PAYD has like American Express (which some other don’t have)
> 
> **Cons**: The amount of money costs to use, for a small business it is not a good option as it takes a large chunk of my profits.
> 
> Simple to set up and customer service was great when I decided to stop using it, they were understanding

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### "Not enough to convince us to keep using the product" — 3.0/5

> **Kir** | *30 September 2024* | Computer & Network Security | Recommendation rating: 2.0/10
> 
> **Pros**: It was a seamless integration to our website payment system.
> 
> **Cons**: Outdated web interface and lacking web functions.
> 
> Used PAYD system for multiple businesses over the years but eventually switched to a another payment provider.

## Links

- [View on GetApp](https://www.getapp.ae/software/2088860/payd)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/payd/> |
| en-AE | <https://www.getapp.ae/software/2088860/payd> |
| en-AU | <https://www.getapp.com.au/software/2088860/payd> |
| en-CA | <https://www.getapp.ca/software/2088860/payd> |
| en-GB | <https://www.getapp.co.uk/software/2088860/payd> |
| en-IE | <https://www.getapp.ie/software/2088860/payd> |
| en-NZ | <https://www.getapp.co.nz/software/2088860/payd> |
| en-SG | <https://www.getapp.sg/software/2088860/payd> |
| en-ZA | <https://www.getapp.za.com/software/2088860/payd> |

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