---
description: Detailed reviews on Celiveo 365 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Celiveo 365 with similar products.
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title: Celiveo 365 Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Print Management Software](/directory/2023/print-management/software) > [Celiveo 365](/software/2097161/celiveo-365)

# Celiveo 365

Canonical: https://www.getapp.ae/software/2097161/celiveo-365

> Celiveo 365 is a cloud-native SaaS platform on Microsoft Azure for secure print, scan \&amp; AI document management. It integrates with Microsoft 365, Universal Print \&amp; Entra ID, offering Zero-Trust security, dual encryption, AI-DLP, Pull Print and an AI corporate memory that saves users up to 2 h/day.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Celiveo 365

Celiveo 365 Cloud Print Edition — Secure, Serverless Cloud Print \&amp; Scan&#10;&#10;Pure cloud-native SaaS on Microsoft Azure PaaS, with deep integration into the Microsoft 365 and Azure architecture, Universal Print, and Entra ID SSO — no print servers, drivers, agents, or VMs to maintain.&#10;Fully aligned with Microsoft Windows Protected Print (WPP): a driverless, standards-based model that ends driver testing, patching, and print-server maintenance for IT.&#10;Very high security with dual data encryption: AES-256-GCM at rest using dynamic, certificate-tied per-document keys, plus TLS 1.3 in transit, decrypted only inside the printer after authentication.&#10;True Zero-Trust-Access: every connection mutually authenticated via ECC-P256 certificate chains, no passwords or shared secrets, outbound-only HTTPS over port 443 with no inbound firewall ports.&#10;Integrated AI-DLP scans documents in real time for PII, PHI, and financial data, blocking or alerting before release.&#10;Follow-me Pull Print from any platform (Windows, macOS, iOS, Android, Chromebook) and anywhere, with secure release via PIN, contactless card, or NFC mobile.&#10;Broad fleet support: Celiveo Embedded Agent for full on-screen control on smart printers, plus the lightweight Universal Printer Endpoint (UPE) for virtually any IPP 2.0 device.&#10;Secure Scan directly to OneDrive, Microsoft 365 email, or MailJet with no intermediary servers or stored tokens.&#10;Fast onboarding (up to 5,000 printers in 30 minutes), geotagging, floor maps, print rules, and native Power BI reporting that can cut print volumes and TCO by up to 50–70%.&#10;ISO 27001:2022 certified; compliant with GDPR, HIPAA, SOC 2, and CCPA; elastic scaling from 10 to 100,000+ users, deployable in about an hour.&#10;&#10;Celiveo 365 Enterprise Edition — Cloud Print plus an AI-Powered Secure Corporate Memory&#10;The Enterprise Edition includes every Cloud Print capability and adds AI-powered document management whose purpose is to save each knowledge worker up to 2 hours of productivity per day by delivering instant, secure, need-to-know information — queried in natural language through AI from a secure corporate memory built by Celiveo 365.&#10;&#10;Effortless capture in a single keystroke: pressing Ctrl+P / Command+P preserves any document, email, report, or on-screen content into the private AI knowledge base, with no extra software or training.&#10;Siloed, need-to-know information: documents are analyzed and indexed within secure information siloes, so knowledge is only surfaced to those entitled to see it.&#10;Cohort-based knowledge sharing rather than isolated personal knowledge: automatic user cohorts turn captured content into shared institutional memory — unlike other solutions that lock knowledge into individual personal silos.&#10;Instant, verifiable answers via the Celiveo 365 Teams Agent: plain-language, multilingual questions return concise answers, each with one-click links to the source documents.&#10;Data sovereignty and zero exposure: documents and AI embeddings stay inside the customer's own Microsoft 365 tenant, encrypted with customer-managed keys in Azure Key Vault; Celiveo staff have zero visibility, and data is never used to train external AI.&#10;Lower cost and fewer hallucinations: only user-selected, high-value content is processed, so the AI works on verified, business-critical material.&#10;Measurable returns: reclaiming the ~1.8 hours per day lost searching for information can deliver ROI exceeding 1,000% in year one.&#10;&#10;Together, the two editions let organizations start with secure, serverless cloud print and scan and grow seamlessly into AI-driven knowledge management — on one Azure-native, WPP-compliant, Zero-Trust platform with no infrastructure to maintain.

## About the vendor

- **Company**: Celiveo

## Commercial Context

- **Starting Price**: $3.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: How Celiveo 365 Is Priced&#10;Celiveo 365 is available in two editions, both priced per active user per month:&#10;&#10;Celiveo 365 Cloud Print: $3 per active user/month — secure cloud print management&#10;Celiveo 365 Enterprise: $12 per active user/month — AI document management plus everything in Cloud Print&#10;&#10;An active user is a user who actually used the service during that month — users who did not print, scan, copy, or query documents that month generate no charge. There is no per-printer, per-device, or per-server fee, and no infrastructure to buy: the service runs on Microsoft Azure and deploys in one day.&#10;&#10;The 100-User Annual Base&#10;Every subscription starts with an annual base of 100 users, billed for 12 months:&#10;&#10;Cloud Print: 100 users x $3 x 12 months = $3,600 per year&#10;Enterprise: 100 users x $12 x 12 months = $14,400 per year&#10;&#10;This base is the minimum commitment. Months with fewer than 100 active users are covered by the base with no credit or rollover; the base is consumed whether or not 100 users are active.&#10;&#10;Monthly Overage Above The Base&#10;Each month, active users beyond the base 100 are billed as overage at the edition's per-user rate ($3 or $12) for that month. Overage is calculated on actual monthly activity, so costs scale up and down automatically with real usage — seasonal peaks cost more only in the months they occur.&#10;&#10;Worked Examples&#10;Company with 100 users or fewer: annual base only ($3,600/year Cloud Print, $14,400/year Enterprise), no overage.&#10;Company with 180 users, 150 active in a given month: annual base plus that month's overage of 50 users (50 x $3 = $150 on Cloud Print; 50 x $12 = $600 on Enterprise).&#10;Company with 500 users averaging 420 active per month: annual base plus typical monthly overage of 320 users (320 x $3 = $960/month on Cloud Print; 320 x $12 = $3,840/month on Enterprise).&#10;&#10;What Each Edition Includes&#10;Cloud Print ($3/active user/month): secure pull printing with card, PIN, or smartphone release; AI-DLP data loss prevention on print jobs for activated shared print queues - including a poolable credit of 10 pages per user per month (e.g., 200 users = 2,000 pooled DLP pages/month) - optional top-ups are available for higher DLP volumes; advanced print rules; native Microsoft Universal Print and Entra ID integration with no AAD connector; Windows Protected Print (WPP) support; mobile print for iOS, Android, and Chrome Enterprise; print tracking and Power BI reporting. Works with Xerox, Lexmark, FUJIFILM, HP, Ricoh, Canon, Konica Minolta, Toshiba, and any IPP 2.0/PDF-compliant or Wi-Fi network printer.&#10;Enterprise ($12/active user/month): everything in Cloud Print, plus AI-powered document management — capture via virtual print or MFP scan, semantic search, summarization, and natural-language queries including in Microsoft Teams. All AI processing and document storage remain in your own Microsoft 365/Azure tenant; no customer data is used to train public AI models.&#10;Both editions are ISO 27001:2022 certified, Zero-Trust architected, and a HIPAA Business Associate Agreement is available. &#10;There are no feature tiers or add-on modules; the only optional extra are:&#10;- an AI-DLP credit top-up for organizations that need to scan more pages than their included pooled credit.&#10;&#10;Upgrading from Cloud Print to Enterprise is available at any time.&#10;YOUR AZURE TENANT, YOUR DATA, YOUR AZURE COSTS&#10;For security and confidentiality, all AI document management runs inside your own Azure tenant: document storage, encryption, the AI knowledge base, and every query made by your end-users stay within your tenant and never leave it. Not even Celiveo can access your documents, encryption keys, your knowledge base, or your users' queries. The benefit is total ownership: your organization holds full property and control of all documents and the Azure AI knowledge base built from them.&#10;The consequence is that the Azure infrastructure consumed by the service runs in your tenant and is billed by Microsoft directly to you, at your own negotiated Azure rates with no Celiveo markup. This covers three items: blob storage for your documents, Azure AI usage for end-user queries, and the database storing the knowledge-base index. The Celiveo 365 subscription covers the software service; Azure consumption appears on your existing Microsoft invoice like the rest of your Azure usage.&#10;&#10;How Billing Works&#10;Purchase and billing run through the Microsoft Azure Marketplace. Celiveo 365 appears as a line item on your existing Microsoft invoice, with taxation, currency, and procurement handled by Microsoft — no new vendor onboarding, no separate payment setup. Purchase through Microsoft CSP partners is also available for organizations that buy via a Cloud Solution Provider.&#10;&#10;Free Trial&#10;A 30-day, full-featured free trial is available through the Azure Marketplace using your Microsoft account. There is no automatic conversion: when the trial ends, nothing is charged. To continue, you actively convert the trial into a subscription.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Slovak, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 200 more

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Archiving & Retention
- Audit Trail
- Authentication Software
- Billing & Invoicing
- Billing Rate Management
- Budget Control
- Compliance Tracking
- Content Management System (CMS) Software
- Cost Tracking
- Data Extraction Software
- Data Visualization Software
- Device Status Monitoring
- Document Capture
- Document Classification
- Document Imaging
- Document Review

## Integrations (16 total)

- Azure AI services
- Azure Active Directory External Identities
- Azure Blob Storage
- Azure Cosmos DB
- Google Chrome
- MacOS Big Sur
- Microsoft 365
- Microsoft Access
- Microsoft Azure
- Microsoft Defender for Cloud
- Microsoft Entra ID
- Microsoft Entra Verified ID
- Microsoft Fabric
- Microsoft Power BI
- Microsoft SharePoint

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Print Management Software](https://www.getapp.ae/directory/2023/print-management/software)

## Related Categories

- [Print Management Software](https://www.getapp.ae/directory/2023/print-management/software)
- [Document Management Software](https://www.getapp.ae/directory/284/document-management/software)

## Links

- [View on GetApp](https://www.getapp.ae/software/2097161/celiveo-365)

## This page is available in the following languages

| Locale | URL |
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| de-AT | <https://www.getapp.at/software/2097161/celiveo-365> |
| en | <https://www.getapp.com/all-software/a/celiveo-365/> |
| en-AE | <https://www.getapp.ae/software/2097161/celiveo-365> |
| en-AU | <https://www.getapp.com.au/software/2097161/celiveo-365> |
| en-CA | <https://www.getapp.ca/software/2097161/celiveo-365> |
| en-GB | <https://www.getapp.co.uk/software/2097161/celiveo-365> |
| en-IE | <https://www.getapp.ie/software/2097161/celiveo-365> |
| en-NZ | <https://www.getapp.co.nz/software/2097161/celiveo-365> |
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| en-ZA | <https://www.getapp.za.com/software/2097161/celiveo-365> |
| es | <https://www.getapp.es/software/2097161/celiveo-365> |
| es-CL | <https://www.getapp.cl/software/2097161/celiveo-365> |
| es-CO | <https://www.getapp.com.co/software/2097161/celiveo-365> |
| es-MX | <https://www.getapp.com.mx/software/2097161/celiveo-365> |
| fr | <https://www.getapp.fr/software/2097161/celiveo-365> |
| fr-BE | <https://fr.getapp.be/software/2097161/celiveo-365> |
| fr-CA | <https://fr.getapp.ca/software/2097161/celiveo-365> |

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Built on Microsoft Azure, it extends Microsoft Universal Print and uses Entra ID for identity, so it suits companies already standardized on Microsoft 365 rather than on-premises-heavy or mixed environments. It comes in two editions—Cloud Print and Enterprise—letting an organization adopt print and scan first and add the document-management layer later on the same platform.\nWho it is for\nThe platform targets medium-to-large enterprises, particularly sectors handling high document volumes and sensitive data such as finance, healthcare, and legal services. It supports deployments from a handful of users to well over a hundred thousand, across single-site and multi-country operations. Typical evaluators include IT teams retiring print servers and drivers, security and compliance officers focused on data protection and access control, and finance or operations managers tracking printing costs. The Enterprise edition also suits organizations where staff lose time searching for information across scattered systems.\nIt is a less natural fit for organizations not on Windows, those relying on on-premises directories without Entra ID, or those needing a print solution running entirely inside their own data center, since the platform is cloud-dependent and Microsoft-centric.\nCloud Print edition\nThis edition handles secure printing and scanning without traditional print infrastructure. Instead of print servers and drivers, it relies on Universal Print and aligns with the Windows Protected Print (WPP) model. Users print from Windows, macOS, iOS, Android, and Chromebook devices, including remote locations. A central feature is pull (follow-me) printing: a job is held until the user authenticates at the device via PIN, card, or NFC phone, then released—reducing uncollected output and controlling who retrieves a document.\nSome printers run a Celiveo embedded agent that talks directly to the cloud with on-screen control, while a lightweight IoT service bridges other IPP-compatible hardware. Documents are encrypted in transit and at rest, decrypted at the printer after authentication. Communication is outbound-only over standard web ports with certificate-based mTLS authentication, a Zero-Trust approach. An AI-assisted data loss prevention (DLP) function inspects documents for personal, health, and financial data and can warn or block on rules. Administration runs through a web console covering printer discovery, bulk onboarding, access policies, location tags, print rules, and Power BI reporting on volumes, costs, and environmental metrics.\nEnterprise edition\nThis edition includes the Cloud Print capabilities and adds a document-management layer that builds a corporate memory. Capture is easy: when a user prints a document, email, or on-screen content, the information can be routed into a private knowledge base instead of, or alongside, printing, so capture needs no separate tool. Learn information is siloed and retrieved through natural-language questions via an AI agent inside Microsoft Teams, with answers linked back to source documents for verification. The knowledge base stays within the customer's own Microsoft 365 tenant, is encrypted, and is not used to train external AI models. 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