---
description: Detailed reviews on ServiceNow IT Operations Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare ServiceNow IT Operations Management with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow IT Operations Management Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/771/it-management/software) > [ServiceNow IT Operations Management](/software/2106338/servicenow-it-operations-management)

# ServiceNow IT Operations Management

Canonical: https://www.getapp.ae/software/2106338/servicenow-it-operations-management

> ServiceNow IT Operations Management provides visibility across infrastructure and applications through automated discovery and service mapping. The platform uses AIOps to aggregate and correlate events from monitoring tools, reducing alert noise and enabling faster incident resolution. It tracks service health, performs root-cause analysis, and automates remediation workflows with AI agents that handle repetitive incidents and alerts.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ServiceNow IT Operations Management

Delivers unified visibility across infrastructure and applications, enabling proactive monitoring and management of service health.
Automates incident detection and remediation, reducing manual effort and accelerating resolution through AI-driven workflows.
Simplifies discovery and mapping of IT resources, supporting faster root-cause analysis and impact assessment.
Reduces alert noise by correlating and de-duplicating events from multiple monitoring tools, streamlining incident response.
Optimizes cloud delivery and spend by providing business context across hybrid and cloud environments within a single platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ServiceNow
- **Location**: Santa Clara, US
- **Founded**: 2012

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Configuration Management
- Dashboard Software
- Generative AI
- IT Reporting

## Category

- [IT Management Software](https://www.getapp.ae/directory/771/it-management/software)

## Related Categories

- [IT Management Software](https://www.getapp.ae/directory/771/it-management/software)
- [AIOps Platforms](https://www.getapp.ae/directory/3789/aiops-platforms/software)
- [Artificial Intelligence Software](https://www.getapp.ae/directory/1397/artificial-intelligence/software)
- [Application Performance Management Software](https://www.getapp.ae/directory/270/application-monitoring-performance/software)

## Reviews

### "Operations Management all in One" — 5.0/5

> **Andres** | *8 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Workflows get organized and easy to setup thanks to the platform
> 
> **Cons**: Daily tasks become easier and we have reduced lot of time consuming processes, no complains
> 
> Daily Basis for Operations Department, great management system

## Links

- [View on GetApp](https://www.getapp.ae/software/2106338/servicenow-it-operations-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/servicenow-it-operations-management/> |
| en-AE | <https://www.getapp.ae/software/2106338/servicenow-it-operations-management> |
| en-AU | <https://www.getapp.com.au/software/2106338/servicenow-it-operations-management> |
| en-CA | <https://www.getapp.ca/software/2106338/servicenow-it-operations-management> |
| en-GB | <https://www.getapp.co.uk/software/2106338/servicenow-it-operations-management> |
| en-IE | <https://www.getapp.ie/software/2106338/servicenow-it-operations-management> |
| en-NZ | <https://www.getapp.co.nz/software/2106338/servicenow-it-operations-management> |
| en-SG | <https://www.getapp.sg/software/2106338/servicenow-it-operations-management> |
| en-ZA | <https://www.getapp.za.com/software/2106338/servicenow-it-operations-management> |

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