---
description: Detailed reviews on SendSeven based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare SendSeven with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SendSeven Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [SendSeven](/software/2144495/sendseven)

# SendSeven

Canonical: https://www.getapp.ae/software/2144495/sendseven

> SendSeven unifies WhatsApp, SMS, email, Instagram, Messenger, live chat, Telegram and browser push in one AI-powered messaging platform for marketing and customer service. Shared team inbox, no-code automation, campaigns and analytics. GDPR-compliant, made in Germany. From €49, with AI from €79.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SendSeven

• One inbox instead of eight tools: WhatsApp, SMS, email, Instagram, Messenger, live chat and Telegram in one shared team inbox, plus browser push for outbound campaigns

• Unlimited users on every plan: no per-seat pricing, your whole team works in the same conversations

• AI assistant that knows your business: answers 24/7 from your own knowledge base and hands over to your team with full context when it is unsure

• Keep your WhatsApp number: Coexistence connects an existing number to the official WhatsApp Business API without migration, and SendSeven is an official Meta Business Partner

• Marketing on the channels customers actually read: WhatsApp newsletters, email and SMS campaigns with built-in opt-in management

• Automation without code: build welcome flows, appointment reminders, lead qualification and follow-ups in a visual drag-and-drop Flow Builder

• Speak every customer's language: automatic conversation translation in 100+ languages

• Nothing falls through: snooze conversations that can wait, segment contacts with custom fields you define, and route them to the right branch or brand with custom inboxes (Professional plan and up)

• Voice, not just text: send and receive voice messages on WhatsApp and Telegram

• One media library: reuse images, documents and video from a shared media gallery across campaigns and WhatsApp templates

• Documentation you can hand over: archive any conversation as a branded PDF or an offline ZIP, export contacts to CSV or XLSX and edit them in bulk

• Built to plug in: REST API, reliable webhooks, Zapier and an official n8n node connect SendSeven to your CRM, shop, calendar and forms, and an MCP server opens the same data to AI agents

• Numbers you can act on: message volume per channel, first-response and resolution times, link clicks through our own shortener, opt-in growth and team performance

• Compliance built in: GDPR-compliant, EU hosting in Frankfurt, DPA included, 99.9% uptime SLA, role-based access control with single sign-on, an AI assistant that identifies itself as AI in line with the EU AI Act, made in Germany

• Made for agencies and multi-brand setups: separate workspaces per client, location or brand, with a Tenants API (Professional and API Only plans)

• Transparent pricing: from €49/month, full AI from €79/month, all channels in every plan, incoming messages always free, cancel monthly, plus a 14-day free trial with 100 test messages and no credit card required

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SendSeven GmbH

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Arabic, English, French, German, Italian, Polish, Portuguese, Spanish, Turkish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Communications Strategy Development
- Compliance Management
- Content Management System (CMS) Software
- Create Content
- Customer Database
- Customer History
- Customizable Branding
- Email Management Software

## Integrations (6 total)

- HubSpot CRM
- HubSpot Marketing Hub
- MCP Workforce Management
- Make
- Zapier
- n8n.io

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software)
- [Customer Engagement Software](https://www.getapp.ae/directory/650/customer-engagement/software)

## Reviews

### "Six years of exceptional service and value" — 5.0/5

> **Andrew** | *22 September 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The offering is comprehensive, reliable and flexible enough to support a wide range of messaging requirements. The service and technical support are exceptional, and the team is consistently approachable and responsive. Their competitive pricing adds even more value and makes the overall package difficult to beat.
> 
> **Cons**: The platform has grown considerably and now offers a very broad range of functionality, so it can take some time to discover everything that is available. However, the team is always happy to guide us and help us get the most from it.
> 
> We have worked with the SendSeven team for more than six years, which says a great deal about the quality of both the platform and the people behind it. Over that time, they have consistently delivered a reliable, capable messaging solution and have continued to expand their offering as our requirements have grown.

What stands out most is that SendSeven feels like a genuine technology partner rather than simply another software supplier. Their team understands the messaging industry, responds quickly and is always willing to help us find a practical solution.

-----

### "Excellent product, bursting with features and really quick to get integrated" — 5.0/5

> **Ross** | *26 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent product. Absolutely bursting with fantastic features and extremely easy to get set up. 

I've used the WhatsApp API to automate internal staff communications and it works like a charm.

There's a really streamlined Conversations inbox where you can see what messages are coming and going, even if they are sent over API, which makes testing super easy and efficient.

At the point you're upgrading you can choose if you want the full suite, including the UI, or if you simply need an API connection for a much lower monthly fee. The full suite is so good I nearly paid for it even though I only need API.

Requesting WhatsApp templates was seamless, even when introducing variables. And creating a webhook worked so quickly (Chat GPT helped build and test).
> 
> **Cons**: There was some conflicting information in the documentation, but I flagged that and it was immediately rectified (fantastic support\!)
> 
> I thought building a WhatsApp bot to handle internal communications and receive replies back to update our internal system would be complicated, but I was up and running so quickly. It was the first product I tried and it had everything, and it really was just so fast to get going.

You have to give it a try -- you probably won't look anywhere else.

## Links

- [View on GetApp](https://www.getapp.ae/software/2144495/sendseven)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/sendseven/> |
| en-AE | <https://www.getapp.ae/software/2144495/sendseven> |
| en-AU | <https://www.getapp.com.au/software/2144495/sendseven> |
| en-CA | <https://www.getapp.ca/software/2144495/sendseven> |
| en-GB | <https://www.getapp.co.uk/software/2144495/sendseven> |
| en-IE | <https://www.getapp.ie/software/2144495/sendseven> |
| en-NZ | <https://www.getapp.co.nz/software/2144495/sendseven> |
| en-SG | <https://www.getapp.sg/software/2144495/sendseven> |
| en-ZA | <https://www.getapp.za.com/software/2144495/sendseven> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SendSeven","description":"SendSeven is an omnichannel customer messaging platform. Seven conversational channels run in one shared team inbox: WhatsApp, SMS, email, Instagram, Facebook Messenger, live chat and Telegram. Browser push is the eighth channel, outbound only, for campaigns and REST API sends. On top sit a no-code automation layer, an AI layer and a REST API.\n\nCore functions\n• Shared team inbox: assignments, internal notes, tags, saved custom inboxes with channel, tag and custom-field rules, contact profiles with cross-channel history, custom fields, automatic duplicate merging and snooze (custom inboxes from the Professional plan)\n• AI assistant with retrieval-augmented generation (RAG): answers from your own knowledge base built from crawled website content and your own FAQ and text sources, returns source citations, and escalates to a human agent below a configurable confidence threshold, with full conversation context\n• Automatic conversation translation in 100+ languages, with per-contact language detection\n• Visual Flow Builder: drag-and-drop automation with 10 node types, 10 triggers and 6 ready-made templates: send, wait, branch, condition, delay, tag, webhook, run AI assistant, knowledge-base query and approved WhatsApp template sends, with run-scoped variables and per-channel content\n• Campaigns and newsletters across WhatsApp, email, SMS, Messenger, Telegram and browser push, with a drag-and-drop email builder that outputs clean, mobile-responsive HTML, a scheduler and a shared media gallery\n• Subscriber and consent management: static, dynamic and newsletter lists, opt-in origin per subscription (widget, keyword, double opt-in, import, API, manual), automatic START/STOP keyword handling on WhatsApp, Telegram, Messenger, Instagram and SMS, double opt-in for email\n• Analytics: message volume per channel, first-response and resolution times, opt-in and opt-out trends, delivery and cost, link-click tracking, team performance\n• Data export: contacts to CSV and XLSX, full conversations as a branded PDF or a self-contained offline ZIP\n\nWhatsApp Business API\nOfficial Meta Business Partner. Message templates are synced from Meta and can be sent from campaigns, flows and the API, including outside the 24-hour window. Coexistence connects an existing WhatsApp number to the official Business API without migration. Number and app keep working in parallel. Instagram comment-to-DM automation and click-to-WhatsApp / click-to-Messenger / click-to-Instagram ad triggers are supported.\n\nIntegrations and API\nDocumented REST API and reliable webhooks with automatic retries for messages, contacts, conversations and channel events; Zapier and an official n8n community node; an MCP server so AI agents and assistants can work with conversations, contacts, campaigns, analytics and the knowledge base; an embeddable live-chat widget with mobile fullscreen; a browser push SDK for web notifications; an Android mobile app. Multi-tenant workspaces and a Tenants API (Professional and API Only) support agencies and multi-brand setups.\n\nSecurity and compliance\nGDPR-compliant, hosted in the EU (Frankfurt), data processing agreement included, 99.9% uptime SLA. Role-based access control with 78 granular scopes across 17 resources and 10 system roles, plus OIDC single sign-on. AI is opt-in and off by default, and the AI assistant identifies itself as AI at the start of a conversation with a disclosure text you edit per bot, in line with EU AI Act transparency (Art. 50).\n\nPricing\nFixed monthly plans with an included message bundle: Basic €49/month (2,500 messages), Professional €79/month (full AI and automation), Scale €199/month (10,000 messages), Enterprise €499/month (40,000 messages), then a transparent per-message rate. API Only from €9 per channel/month for developers. Unlimited users on every plan, all channels included, incoming messages always free, cancel monthly.\n\n14-day free trial with 100 test messages, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1df048d3-8b76-486b-9e27-53ea1735de7c.png","url":"https://www.getapp.ae/software/2144495/sendseven","@id":"https://www.getapp.ae/software/2144495/sendseven#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":5.0},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.getapp.ae/software/2144495/sendseven#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/1139/customer-communications-management/software","@type":"ListItem"},{"name":"SendSeven","position":3,"item":"/software/2144495/sendseven","@type":"ListItem"}]}]}
</script>