---
description: Detailed reviews on duely based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare duely with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: duely Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [AML Software](/directory/621/anti-money-laundering/software) > [duely](/software/2293463/duely-1)

# duely

Canonical: https://www.getapp.ae/software/2293463/duely-1

> Duely is AML/CTF compliance software for Australian accounting and real estate firms meeting Tranche 2 obligations. It builds your AML/CTF program, runs matter-based due diligence with built-in verification and screening, and generates SHA-256 hashed evidence packs. Australian-hosted, from $59/mo.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of duely

One system, not a toolkit
- Program, due diligence, verification, screening, reporting registers, and evidence live in one workflow, so nothing falls between a check tool and a spreadsheet.
- Verification and screening are included; there is no second vendor to procure, contract with, or reconcile invoices against.
- 10 to 50 KYC and KYB verifications are included monthly depending on plan, and a verification carries forward across a customer's engagements until their CDD baseline expires.
- Secure client document requests replace identity documents sitting in email attachments.

A record you can defend
- Every decision is captured with rationale, timestamp, and author at the moment it is made, instead of being reconstructed before a review.
- Evidence packs are generated from the live matter record, versioned, and hashed with SHA-256 so integrity can be demonstrated years later.
- An append-only audit trail and 7-year retention management match the statutory record-keeping period.

Protection where it matters most
- Suspicious matters are isolated as AMLCO-only shadow cases, so staff who must not know are never shown them (section 123).
- A legal professional privilege gate handles privileged material.
- Role-based access keeps sensitive workflows away from general users.

Less to remember
- The compliance calendar runs 14 daily checks with escalating reminders across enrolment, program review, training, reporting, and reliance expiry.
- Delayed CDD deadlines alert before they lapse.
- An onboarding checklist sequences setup, so a firm goes from signup to an approved program without guessing the order.
- A compliance health score and a firm compliance report (PDF) show partners where the firm stands.

Faster on complex structures
- ABN and ACN lookups validate entities against the Australian registers.
- Ownership mapping resolves layered companies and trusts to ultimate beneficial owners.
- On Professional, AI document extraction drafts structures and UBOs from trust deeds and ASIC extracts, for your review rather than in place of it.

Built for Australia
- Matter records, documents, and evidence packs are hosted in Australian data centres, encrypted at rest and in transit.
- The workflow tracks Australian obligations by name: designated services, ECDD, reliance under sections 37 and 38, and SMR, TTR, and CBM registers.
- Prices are in AUD and include GST.

Honest commercials
- Every plan includes the complete compliance workflow; plans differ only in users, customers, verification volume, and support.
- From $59 per month, billed per firm rather than per user, cancel anytime, about 17% off on annual billing.
- Ten identity checks alone cost $150 to $200 a month at common Australian per-check rates; Starter includes ten verifications and the whole system for $59.

Support that shortens the learning curve
- 57 in-product help articles cover programs, CDD, ECDD, reporting, and the tipping-off firewall.
- Starter includes a ticket portal; Professional adds priority support and a dedicated onboarding session.

## About the vendor

- **Company**: duely

## Commercial Context

- **Starting Price**: A$59.00
- **Pricing model**: Other
- **Pricing Details**: Additional pricings include AGD DVS verification and Document Extraction
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand

## Features

- Access Controls/Permissions
- Activity Dashboard
- Address Validation
- Alerts/Escalation
- Approval Process Control
- Audit Trail
- Background Screening
- Case Management Software
- Compliance Management
- Compliance Reports
- Compliance Tracking
- Customer Data Management
- Customizable Branding
- Data Verification
- Document Management Software
- Document Storage
- Due Dilligence
- For Financial Institutions
- Identity Verification Software
- Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AML Software](https://www.getapp.ae/directory/621/anti-money-laundering/software)

## Links

- [View on GetApp](https://www.getapp.ae/software/2293463/duely-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/duely-1/> |
| en-AE | <https://www.getapp.ae/software/2293463/duely-1> |
| en-AU | <https://www.getapp.com.au/software/2293463/duely-1> |
| en-CA | <https://www.getapp.ca/software/2293463/duely-1> |
| en-GB | <https://www.getapp.co.uk/software/2293463/duely-1> |
| en-IE | <https://www.getapp.ie/software/2293463/duely-1> |
| en-NZ | <https://www.getapp.co.nz/software/2293463/duely-1> |
| en-SG | <https://www.getapp.sg/software/2293463/duely-1> |
| en-ZA | <https://www.getapp.za.com/software/2293463/duely-1> |

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A daily check flags a customer whose identity document has expired while an engagement is open.\n\nStaff raise unusual activity with the AMLCO through an unusual activity report, and the AMLCO decides whether a suspicious matter report is needed. duely calculates the deadline (24 hours for terrorism financing, 3 business days otherwise) and exports the SMR as AUSTRAC SMR 3.0 XML, validated against the AUSTRAC schema. Law firms get a legal professional privilege assessment that sets the correct filing path. SMR data is visible to the AMLCO only, which supports the tipping-off obligations under section 123. TTRs export as AUSTRAC TTR XML, with IFTI and cross-border movement registers. Your firm lodges the files with AUSTRAC Online.\n\nEscalations go to the AMLCO, and the person who raised one is told whether they can proceed, without the reasons.\n\nduely tracks when program obligations fall due and gives you the tools to complete them. Effectiveness checks run quarterly by default. 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