---
description: Detailed reviews on HelpDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare HelpDesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpDesk Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [HelpDesk](/software/2296850/helpdesk-by-portali-space)

# HelpDesk

Canonical: https://www.getapp.ae/software/2296850/helpdesk-by-portali-space

> Cloud-based help desk platform for ticket management, customer support workflows, and team collaboration across SMBs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HelpDesk

\* Centralizes incoming support requests into a unified ticket management system, reducing the risk of missed or duplicated responses.
\* Supports ticket lifecycle tracking from intake through resolution, giving support teams visibility into open, pending, and closed cases.
\* Enables team-based collaboration on support cases, allowing agents to coordinate responses within a shared workspace.
\* Provides workflow configuration options, allowing organizations to adapt the platform to their specific support processes and operational structures.
\* Supports consistent response management across departments, helping businesses maintain service quality for both customer-facing and internal support functions.

## About the vendor

- **Company**: TTN

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: HelpDesk offers four pricing plans: HelpDesk Free (€0), HelpDesk Starter (€49/month), HelpDesk Business (€149/month), HelpDesk Enterprise (€349/month). All prices are shown on a monthly basis. Yearly billing is available for the paid plans with a 17% discount, but the monthly pricing is preferred for reporting. The pricing model is flat rate per plan. Prices are shown in Euros (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, English, German, Slovak, Spanish
- **Available Countries**: United States

## Features

- Knowledge Base Management
- Ticket Management

## Integrations (2 total)

- Google Workspace
- Okta

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.ae/software/2296850/helpdesk-by-portali-space)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/helpdesk-by-portali-space/> |
| en-AE | <https://www.getapp.ae/software/2296850/helpdesk-by-portali-space> |
| en-AU | <https://www.getapp.com.au/software/2296850/helpdesk-by-portali-space> |
| en-CA | <https://www.getapp.ca/software/2296850/helpdesk-by-portali-space> |
| en-GB | <https://www.getapp.co.uk/software/2296850/helpdesk-by-portali-space> |
| en-IE | <https://www.getapp.ie/software/2296850/helpdesk-by-portali-space> |
| en-NZ | <https://www.getapp.co.nz/software/2296850/helpdesk-by-portali-space> |
| en-SG | <https://www.getapp.sg/software/2296850/helpdesk-by-portali-space> |
| en-ZA | <https://www.getapp.za.com/software/2296850/helpdesk-by-portali-space> |

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