---
description: Detailed reviews on Support Coach based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Support Coach with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Support Coach Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Support Coach](/software/2299613/support-coach)

# Support Coach

Canonical: https://www.getapp.ae/software/2299613/support-coach

> Support Coach coaches live-chat agents on their draft reply before it's sent in your company's voice.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Support Coach

• Catches the risky reply before the customer reads it. Blame, a cold "no", a missing next step — flagged in the agent's draft in the seconds before send, whether or not the agent thought to ask for help.

• A ready-to-send rewrite in your company's voice. One click gives the agent a complete better version, scored across eight dimensions. Nothing ever blocks sending — the agent always decides.

• Manager visibility without reading transcripts. A weekly summary of what the team was coached on, so you know where reply quality is slipping without reviewing a single chat.

• Live in minutes, on any help-desk plan tier. A Chrome extension that works inside Zoho SalesIQ, Zendesk and Intercom — no integration project, no plan upgrade to unlock it.

• A short IT review. The customer's messages never leave the browser; only the agent's draft is checked, in flight, never stored. Full details and force-install instructions at supportcoach.io/security.

• Built for every team size. The gap it closes is timing — nothing acts between typing a risky reply and sending it — and that is true for a solo inbox exactly as for a 50-agent floor.

• Cheaper than finding out afterwards. Post-hoc QA tools run about $35 per agent per month to review conversations after the customer has read them. Support Coach is $15 per agent per month, with a 14-day free trial — all seats, no credit card.

## About the vendor

- **Company**: SupportCoach AI

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: $15 per agent per month, or $120 per agent per year ($10/month equivalent, billed annually). Seats are billed on your live agent count and adjusted automatically as the team changes — adding an agent never locks anyone out. 14-day free trial on all seats, no credit card. Works on any Zoho SalesIQ, Zendesk or Intercom plan tier.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Customer Experience Management
- Employee Coaching Tools
- Quality Management Software
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Contact Centre Quality Assurance Software](https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.ae/software/2299613/support-coach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/support-coach/> |
| en-AE | <https://www.getapp.ae/software/2299613/support-coach> |
| en-AU | <https://www.getapp.com.au/software/2299613/support-coach> |
| en-CA | <https://www.getapp.ca/software/2299613/support-coach> |
| en-GB | <https://www.getapp.co.uk/software/2299613/support-coach> |
| en-IE | <https://www.getapp.ie/software/2299613/support-coach> |
| en-NZ | <https://www.getapp.co.nz/software/2299613/support-coach> |
| en-SG | <https://www.getapp.sg/software/2299613/support-coach> |
| en-ZA | <https://www.getapp.za.com/software/2299613/support-coach> |

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