SurveyMonkey
About SurveyMonkey
Get insights and discover what actions to take next with feedback:
-- Quickly create professional-looking surveys
-- Easily reach the people who matter to you
-- Enjoy powerful but easy-to-use analysis features
-- Integrate surveys into the tools you use every day
-- Support any project, team, or organization
Key benefits of SurveyMonkey
-- Flexible platform works for any need or survey type
-- Hundreds of integrations put survey data exactly where you need it most
-- Little-to-no training required so you start discovering insights right away
-- A market-leading platform trusted by 98% of the Fortune 500
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Reviews
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- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My Testimony
Reviewed on 16/06/2023
I have been able to keep myself busy with survey monkey, and it's been an amazing journey,an...
I have been able to keep myself busy with survey monkey, and it's been an amazing journey,an amazing thing to do, the best app to play ,plan and work with.
Pros
I love every features in it and It helped me a lot in Creating my own survey,and yes it's very say to use,I will use it again and again.
Cons
Survey monkey have their downs but it's sure one of the best app that I have used, the most amazing thing about survey monkey is the free trial, it's not every app that give such opportunities, wow and the premium version is super cute.
- Industry: Financial Services Software
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A simple way to capture your most important data
Reviewed on 23/05/2019
Survey Monkey was much better than the homegrown tools and other software products we had attempted...
Survey Monkey was much better than the homegrown tools and other software products we had attempted to use before. The main feature I liked was how easy and simple it was to setup a survey and to get that survey sent out. The second feature I liked was how easy it was to analyze and interpret the data from the survey and to compare that data with future surveys taken.
Pros
Survey Monkey made it extremely easy to create interactive surveys for our employees and for our customers so that we could capture both qualitative and quantitative data. Survey Monkey then provided a very easy to use interface to access and examine the data that we received so that we could make the relevant decisions moving forward.
Cons
The most challenging thing we found was tying the survey information back to a person to follow-up with them on their responses. While some surveys were anonymous we found that in general the way the data was provided to us did not allow for an easy way to connect the data back to the person who submitted it.
Reasons for Switching to SurveyMonkey
The price and ease of use of Survey far outweighed what we experienced with the other solutions.- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
It does the job but leaves much to be desired.
Reviewed on 17/03/2020
I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can...
I’m glad it exists - it helped me make surveys. But even though you are grateful for it, you can still bemoan it’s terrible ability to be used by a team, and it’s reliance on the perfect survey maker.
Pros
It’s easy to make multiple surveys and it prompts you to customize them. The surveys look great and encourage people to take them!
Cons
The team function works terribly. It was impossible for multiple people to edit the survey prior to sending and it also doesn’t check for question accuracy. For example, a question that’s clearly a checkbox in the sound of it should not be able to be published if checkboxes aren’t an option for it.
Alternatives Considered
Google FormsReasons for Choosing SurveyMonkey
They didn’t look professional enough and didn’t seem secure.Switched From
Google FormsReasons for Switching to SurveyMonkey
Survey monkey had a better interface and there was more customization possible.- Industry: Construction Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Best app for survey
Reviewed on 17/06/2024
My overall experience with this survey app is good overall
My overall experience with this survey app is good overall
Pros
I liked the way to complete the surveys and the rewards offered by this app and the frequency of the surveys
Cons
Sometimes it takes me out of surveys even if I've reached half of the survey, but not always
- Industry: Construction Software
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Original and more effective way to send surveys
Reviewed on 25/04/2022
It has been great since the first use. The results are noticeable right away. Before SurveyMonkey i...
It has been great since the first use. The results are noticeable right away. Before SurveyMonkey i used to make my surveys in Google forms, but it is too limited.
Pros
The possibility to design the survey according to your needs and even brand it. This way customers do not throw it away at first sight. Like every product, a good image and the first impression is the most important thing.
Cons
A lot of options charge you extra in order to use them. However, you can work with the free without any problem.
Reasons for Choosing SurveyMonkey
Limited functions and low impact on customers.Switched From
Google FormsReasons for Switching to SurveyMonkey
Referrals from colleaguesSurveyMonkey FAQs
Below are some frequently asked questions for SurveyMonkey.Q. What type of pricing plans does SurveyMonkey offer?
SurveyMonkey offers the following pricing plans:
- Starting from: $25.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
SurveyMonkey is available across Individual, Team, and Enterprise plans: Individual - Premier Annual: $67.96/month Advantage Annual: $27.17/month Standard Monthly: $12.22/month Team - TEAM ADVANTAGE: $21.07/month TEAM PREMIER: $51.66/month ENTERPRISE - Please contact SurveyMonkey directly
Q. Who are the typical users of SurveyMonkey?
SurveyMonkey has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SurveyMonkey support?
SurveyMonkey supports the following languages:
Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does SurveyMonkey support mobile devices?
SurveyMonkey supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SurveyMonkey integrate with?
SurveyMonkey integrates with the following applications:
Birdeye, Dataddo, Eventbrite, Freshservice, Google Drive, Google Forms, Hootsuite, HubSpot CRM, Mailchimp, Marketo Engage, Marketo Sales Connect, Microsoft Excel, Microsoft Teams, OneDrive, Oracle Eloqua Marketing Automation, Robly, Salesforce Sales Cloud, SentiSum, Slack, Tableau, Tremendous, Zapier, Zendesk Suite
Q. What level of support does SurveyMonkey offer?
SurveyMonkey offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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