SurveyMonkey
About SurveyMonkey
SurveyMonkey is for teams who want to gather insights and information that inspire better decisions, create experiences people love, and drive business growth. We bridge the gap between basic online forms and complex experience management solutions with an intuitive, powerful platform that scales with ease, no matter the size or complexity of your organization.
Key benefits of SurveyMonkey
Whether you need to go big picture or drill down to specifics, gather customer insights or tap into global perspectives, we blend the power of AI with cutting-edge survey science to bring you research expertise that’s built right in. And it’s just as easy to scale as it is to get started.
-- Go live the same day you sign up. Most SurveyMonkey users report they’re able to go live in less than a day.
-- No blank-page syndrome. Start a survey or form from one of 400+ templates or 20k+ ideas in our question bank.
-- Data quality you can trust. SurveyMonkey uses AI behind the scenes to detect fraud, bots, and poor-quality responses, so your analysis always begins with high quality data.
-- We make it easy to reach your target audience. Access our global Audience panel of 335+ million people across 130+ countries.
-- Clarity over quantity. Choose from 200+ precise targeting options or use custom screening questions to find your ideal respondents.
-- Stay local—or go global. Distribute surveys to your own contacts or our worldwide network. Send multilingual surveys available in over 50 languages.
Data isn’t useful without context. We integrate with your existing workflows to make it easy for the whole business to benefit, and data stays secure and compliant.
-- Integrate data wherever you work. Connect with 200+ business tools including Salesforce, HubSpot, Google Drive, Slack, Zoom, and Zapier, or leverage our scalable APIs for custom integrations.
-- Automate survey triggers based on business events, streamline team collaboration with easy data sharing, and enrich your insights by combining survey results with existing business data.
-- Protect sensitive data with enterprise-grade features: Single Sign-On (SSO), HIPAA compliance, data encryption, and granular access controls.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Entertainment
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good tool for carrying out Surveys
Reviewed on 14/10/2024
I have used SurveyMonkey almost in all of my career, it’s very basic and easy to use and implement...
I have used SurveyMonkey almost in all of my career, it’s very basic and easy to use and implement and I have had fun, the customizable templates have been great too
Pros
Simplistic approach and easy to use and distribution
Cons
Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough.
- Industry: Leisure, Travel & Tourism
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great for surveying
Reviewed on 13/01/2025
Generally a reasonably priced product with useful basic features
Generally a reasonably priced product with useful basic features
Pros
It is easy to use and build surveys. There are robust tools to get the most out of surveys.
Cons
It can be difficult for our teams creating surveys to fully customise them to our brand. It is not as diverse as other platforms in what you can achieve with it, it’s there to collect survey responses but we want a form system which has a lot more functionality
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Review of Survey Monkey
Reviewed on 11/10/2024
Average satisfaction - was not so useful in recruitment and hiring for specialized posts.
Average satisfaction - was not so useful in recruitment and hiring for specialized posts.
Pros
Easy to use with targeted assessment questions for generalized topics.
Cons
It lacked company-focused or job-specific assessments.
Alternatives Considered
monday.comReasons for Switching to SurveyMonkey
Ability to generate a variety of surveys under one board and analyze responses for meetings and assessments.- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
SurveyMonkey is the standard!
Reviewed on 25/12/2024
I would highly recommend SurveyMonkey to anyone that needs to other a data driven surgery that will...
I would highly recommend SurveyMonkey to anyone that needs to other a data driven surgery that will be shared with a large amount of people.
Pros
I love how easy it is to organize and use the data from the Surveys.
Cons
It takes some getting used to setting up and implementing the surveys.
Alternatives Considered
Google FormsReasons for Switching to SurveyMonkey
More options to make surveys custom and unique to the situation.- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great for General and Specific Feedback
Reviewed on 07/03/2025
Overall, SurveyMonkey has been a great tool for our company. We can get broad surveys on overall...
Overall, SurveyMonkey has been a great tool for our company. We can get broad surveys on overall experience, as well as more tailored surveys. We send out surveys for our entire summer season, as well as for specific events.
Pros
I like that you can have multiple surveys active at once. This allows for much easier data analysis.
Cons
It was somewhat tricky learning the program after a former colleague set it up. But, once I clicked around for a little bit it was simple enough to figure out.
SurveyMonkey FAQs
Below are some frequently asked questions for SurveyMonkey.Q. What type of pricing plans does SurveyMonkey offer?
SurveyMonkey offers the following pricing plans:
- Starting from: $30.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Q. Who are the typical users of SurveyMonkey?
SurveyMonkey has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SurveyMonkey support?
SurveyMonkey supports the following languages:
Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does SurveyMonkey support mobile devices?
SurveyMonkey supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SurveyMonkey integrate with?
SurveyMonkey integrates with the following applications:
ActiveCampaign, Airtable, Birdeye, Constant Contact, Dataddo, Eventbrite, Evernote Teams, Fivetran, Freshservice, Google Drive, Google Forms, Hootsuite, HubSpot CRM, HubSpot Marketing Hub, Mail Archiver X, Mailchimp, Marketo Engage, Marketo Sales Connect, Microsoft Excel, Microsoft Teams, Notion, OneDrive, Oracle Eloqua Marketing Automation, Robly, Salesforce Sales Cloud, SentiSum, Slack, Smartsheet, Tableau, Tremendous, Zapier, Zendesk Suite, Zoom Events and Webinars, appyReward, monday.com
Q. What level of support does SurveyMonkey offer?
SurveyMonkey offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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Survey Software
