---
description: Detailed reviews on HoduCC based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare HoduCC with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HoduCC Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/275/call-center/software) > [HoduCC](/software/456711/hoducc)

# HoduCC

Canonical: https://www.getapp.ae/software/456711/hoducc

Page: 1 / 5\
Next: [Next page](https://www.getapp.ae/software/456711/hoducc?page=2)

> HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HoduCC

Omnichannel Communication: Contact center software supports omni channel communication, allowing customers to reach out through various channels like phone, email, live chat, social media, and messaging apps. 

Improved Customer Experience: Contact center software enables businesses to provide enhanced customer experiences by streamlining and optimizing their customer service operations. 

Reporting and Analytics: Contact center software provides detailed reporting and analytics capabilities, allowing businesses to track key performance indicators (KPIs) and gain insights into their operations. 

CRM Integration: Many contact center software solutions integrate with customer relationship management (CRM) systems.

Scalability and Growth: Contact center software is highly scalable, making it suitable for businesses of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM Software
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Recording Software

## Integrations (6 total)

- Bird
- Freshdesk
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)

## Related Categories

- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)
- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)
- [Telemarketing Software](https://www.getapp.ae/directory/1069/telemarketing/software)
- [Auto Dialer Software](https://www.getapp.ae/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.ae/directory/849/predictive-dialer/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1777 reviews)
2. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (868 reviews)
3. [Convoso](https://www.getapp.ae/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews)
4. [DialedIn CCaaS](https://www.getapp.ae/software/104279/chasedata) — 4.8/5 (320 reviews)
5. [Readymode](https://www.getapp.ae/software/107701/xencall) — 4.6/5 (142 reviews)

## Reviews

### "Excellent" — 5.0/5

> **Ismed** | *17 May 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It has complete features for voice call center and contact center with social media channel such as WhatsApp, Facebook, Instagram, Twitter and Telegram.
> 
> **Cons**: User login panel that showing tabs of user roles.
> 
> We can simplify in managing end user call centre and contact center with HoduCC.

-----

### "Technical Manager" — 5.0/5

> **SHARMAARKE** | *13 March 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Recurring Support and Hi price per agents when require to increase.
> 
> **Cons**: Good Performance
Easy to use.
Error free.
> 
> hoducc platform is good for call management and related features, except issue of integration of third party is more complicated and not allowed end users to manage the integrations.

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### "call reviews" — 3.0/5

> **Jennifer** | *26 May 2023* | Logistics & Supply Chain | Recommendation rating: 5.0/10
> 
> **Pros**: The product isn't easy to use for a first timer
> 
> **Cons**: The character icons are not easy to understand

-----

### "HODUCC: Best of breeds in ominiChannel Solution" — 5.0/5

> **Austine** | *3 February 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Real Omnichannel Solution offering customers various engagement touch point. 2. Steep learning curve. 3. Stable and Flexible , yet well secured
4. Robust and cost effective.
> 
> **Cons**: Not yet observed as it currently meets all our contact centre expectations.
> 
> Very Comfortable with the product.

-----

### "Hoducc user friendly software" — 5.0/5

> **Vinesh** | *4 August 2020* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Can be customized. The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.
> 
> **Cons**: Honestly speaking the way the software was presented and the way it helps out the service industries I couldnt find anything which I didnt like.
> 
> Helps organisations to save costs and be more efficient.

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Page: 1 / 5\
Next: [Next page](https://www.getapp.ae/software/456711/hoducc?page=2)

## Links

- [View on GetApp](https://www.getapp.ae/software/456711/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/hoducc/> |
| en-AE | <https://www.getapp.ae/software/456711/hoducc> |
| en-AU | <https://www.getapp.com.au/software/456711/hoducc> |
| en-CA | <https://www.getapp.ca/software/456711/hoducc> |
| en-GB | <https://www.getapp.co.uk/software/456711/hoducc> |
| en-IE | <https://www.getapp.ie/software/456711/hoducc> |
| en-NZ | <https://www.getapp.co.nz/software/456711/hoducc> |
| en-SG | <https://www.getapp.sg/software/456711/hoducc> |
| en-ZA | <https://www.getapp.za.com/software/456711/hoducc> |
| es | <https://www.getapp.es/software/456711/hoducc> |
| es-CL | <https://www.getapp.cl/software/456711/hoducc> |
| es-CO | <https://www.getapp.com.co/software/456711/hoducc> |
| es-MX | <https://www.getapp.com.mx/software/456711/hoducc> |
| fr | <https://www.getapp.fr/software/456711/hoducc> |
| fr-BE | <https://fr.getapp.be/software/456711/hoducc> |
| fr-CA | <https://fr.getapp.ca/software/456711/hoducc> |

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