About Wintac
Wintac was recently acquired by Clearent and merged into the FieldEdge family. As technology in the field service space advances and evolves, we have made the decision to no longer support or maintain Wintac after January 31, 2022. We are dedicated to your success and our goal is to make this transition process as smooth as possible. Read more: https://fieldedge.com/news/sunsetting-wintac-solutions/
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Wintac
Key benefits of Wintac
At FieldEdge, we are dedicated to your success and our goal is to make the transition process from Wintac as smooth as possible.
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Wintac
Images
Features
Total features of Wintac: 56
- Access Controls/Permissions
- Accounting Integration
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- CRM Software
- Calendar Sync
- Contact Database
- Contract/License Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Dispatch Management
- Electronic Signature
- Employee Management
- Equipment Tracking
- Estimating
- File Storage
- Financial Management Software
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Group Scheduling
- Inventory Control Software
- Inventory Management Software
- Job Management
- Job Scheduling
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Multi-Currency
- Multi-Location
- Online Time Clock
- Payment Collection in the Field
- Payment Processing Software
- Point of Sale (POS)
- Preventive Maintenance Software
- Proposal Generation
- Purchasing & Receiving
- Quotes/Estimates
- Recurring Appointments
- Recurring/Subscription Billing
- Routing
- Scheduling Software
- Self Service Portal
- Service History
- Technician Management
- Time & Expense Tracking
- Time Tracking Software
- Vendor Management Software
- Warranty Tracking
- Work Order Creation
- Work Order Management
Alternatives
mHelpDesk
Housecall Pro
ServiceWorks
FieldPulse
Reviews
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- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Customer and Tecnical Support Representatives are outstanding
Reviewed on 22/11/2018
Pros
It is a low cost alternative to others since you can purchase the license and choose to pay for the maintenance/ upgrades and support annually. You can own the license - you do not pay a monthly fee to use it.
It does everything we want to to at this time and they are building on its features after moving to a new technical platform that supports the development of new features.
Cons
1) I wish the option to set a daily backup were menu driven and did not require a person familiar with SQL. That would make it so much easier and efficient.
2) We are asked to perform upgrades and installations. Unfortunately, the instructions do not always work and the installation is complex. Wintac suggests that a network engineer perform them. FORTUNATELY, when I get stuck, I can call Customer Technical Support and they know almost before I ask, what needs to be done. To me this sounds like an opportunity to intake enhancements for future releases of the software, and I bet it is. The Davisware people seem to have brought things under control after a rough few months after the acquisition and transition to v2017 and v2018. Good work!
- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Daily Use
Reviewed on 05/10/2019
Overall I have always been satisfied with Wintac & it’s support.
Accountants & there unwilling...
Overall I have always been satisfied with Wintac & it’s support.
Accountants & there unwilling approach to Wintac is my mostly trying problem. They seem to only want simple booking as Quick Books does for them.
Pros
Most of the time I think it’s a good program & excellent for its cost. Here lately with the upgrades it is getting more complicated..
Cons
I used to call in for problems & they could solve almost anything from conflicts to programming.
Now will all the new upgrades they won’t help with certain setups with antivirus conflicts. I understand it takes longer when dealing with other programs. I was much happier when I could call & get my problems solved with there help.
It seems to me that in order for technical support to get more calls done per day they push off some technical problems. When Running a small company and wear many hats you don’t have time to learn all the procedures to make a program work on your computer. I miss having the attention given to fully making everything work with your computer. It is hard to understand and solve other computer problems when you don’t have the time.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Great Dispatching Software and Support Team
Reviewed on 30/10/2018
When I first came to work here 5 years ago, my schedule consisted of a clip board, 11 X 14" paper...
When I first came to work here 5 years ago, my schedule consisted of a clip board, 11 X 14" paper with columns. That is how I scheduled jobs for my techs. I had been using other scheduling software in other places I had worked and knew that it was possible to use one here. It took me 1 whole year to convince the owner to leave the behind the 60's and welcome in the new millennium. Wintac has been not only a great time saver but being able to reference jobs, techs, material and labor by pushing a few keys is amazing. Thank you Wintac for making my dispatching job fun and easy!
Pros
Scheduling is easy to use. There are various ways to arrive at the customer's account information. I like to access it right from the dispatch screen. Trying to find an address but the house has changed owner's? The "Job Sit Browse" is the place to find any information via street name, tech name or phone number. It is a great feature and saves time.
Color coding appointments makes it easy to glance at dispatch and see exactly what type of appointment is scheduled.
Need to find a work order number quickly? "Find Job" is the perfect just for that.
Another great feature is the "cut and copy" from one account to another. It is definitely a time saver!
The techs on the other end of the phone are the most patient and helpful. Great Service Department.
Cons
One of the biggest issues for me is that it is too easy to make double, even triple accounts for the same home owner. Either because of a misspelled name or someone hasn't taken the time to look to see if there is already an account made. It would be wonderful if the system had a safe-guard that would alert you that :
1.- the address is already in the system or 2.-the phone number is already in the system. It would avoid multiple accounts.
Finally, the screen is too small! It is impossible to see all the tech and helper columns at the same time. Would love to see that improved.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best software for a small service company!
Reviewed on 09/10/2019
The biggest benefit I saw right way is my profits kept going up month after month. The accounting...
The biggest benefit I saw right way is my profits kept going up month after month. The accounting part of this software is great.
Pros
The software was a complete all in one. Very easy to learn how to use. Invoicing in real time at the job site. Looking up past history of a customer at the job without need to call into the office.
No more needing to have Multiple programs.
Cons
Only being a windows base program. I would like to see it for Apple.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Wintac review
Reviewed on 05/10/2019
I have been using Wintac for close to twenty years and it meets my needs
I have been using Wintac for close to twenty years and it meets my needs
Pros
The ease of setup and the grouping of tasks
Cons
All of the small bugs that have happened in the accounting side
Wintac FAQs
Below are some frequently asked questions for Wintac.Q. What type of pricing plans does Wintac offer?
Wintac offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Q. Who are the typical users of Wintac?
Wintac has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Wintac support?
Wintac supports the following languages:
English
Q. Does Wintac support mobile devices?
Wintac supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Wintac integrate with?
Wintac integrates with the following applications:
Microsoft 365, QuickBooks Online Advanced, WEBFLEET
Q. What level of support does Wintac offer?
Wintac offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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