About SuperSaaS

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs.

Our online step-by-step guidelines ensure that your schedule is up and running in minutes. If you have any questions about system settings, we offer detailed tutorials and excellent customer support.

Your schedule can be integrated into your website or Facebook page. If you prefer, it can also be presented standalone with its own web address.

Every aspect of the booking process can be customised, from resources to capacities, colour schemes and logos as well as adding waiting lists, repeat bookings and payment options. You can require users to sign up or skip this step entirely.

One of SuperSaaS’s best features is that you can connect multiple schedules so that an appointment can be checked against the availability of all the resources and people required for the booking in one go.

If you need to collect more details from your customers, you can customise forms. These can also be integrated into your website, presented as part of the registration or booking process or as standalone forms.

SuperSaaS has more than 29 different languages and currencies, and supports many different SMS gateways. Customers from all over the world use SuperSaaS because of its immense flexibility: from corporates to municipalities, schools, health practices and gyms.

They all use the system for different types of scheduling needs, such as booking appointments, interviews, seminars, classes, meeting rooms, fitness sessions, renting equipment and booking accommodation.

Key benefits of SuperSaaS

• Embed your booking calendar in your own website or create your custom domain
• Set customized automated email/SMS reminders and confirmations
• Sync Google, iCloud, Outlook, Office 365 calendars automatically
• Configure follow-up emails
• Reduce no-shows and encourage repeated bookings
• 24/7 real-time availability
• Set your own opening and business hours
• Access for unlimited users & unlimited schedules in each account
• Capture and analyze your user’s information

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 18 others, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Images

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Features

Total features of SuperSaaS: 89

  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Application Access Control
  • Appointment Management
  • Appointment Scheduling Software
  • Assignment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Claims Management Software
  • Class Scheduling
  • Client Database
  • Client Management
  • Commission Management
  • Confirmation/Reminders
  • Contact Management Software
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Support Software
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Email Management Software
  • Email Marketing Software
  • Employee Management
  • Employee Scheduling Software
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Inventory Management Software
  • Leave Tracking
  • Loyalty Program
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Order Management Software
  • Payment Processing Software
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Price / Margin Management
  • Project Management Software
  • Promotions Management
  • Rate Management
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Scheduling Software
  • Self Service Portal
  • Status Tracking
  • Student Management
  • Team Calendars
  • Third Party Booking
  • Vendor Management Software
  • Web Forms
  • Work Order Management
  • iCalendar Support

Alternatives

WellnessLiving

4.4
#1 Alternative to SuperSaaS
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

SimplyBook.me

4.6
#2 Alternative to SuperSaaS
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

Vagaro

4.7
#3 Alternative to SuperSaaS
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

Acuity Scheduling

4.8
#4 Alternative to SuperSaaS
Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Reviews

Overall rating

4.6 /5
(257)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.7/5

Already have SuperSaaS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 257
Andre Y.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Reliable, Fast, Easy to Update

Reviewed on 21/05/2019

We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For...

We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Pros

It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Cons

The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Response from SuperSaaS

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

Zindzi J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Outstanding Customer Service, Versatile Interface

Reviewed on 03/03/2020

It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT...

It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Pros

I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Cons

Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

Svetla M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great online scheduling tool, simple yet having all key functionalities and integrations you...

Reviewed on 04/03/2021

A scheduling tool that is very easy to onboard and integrate with your site and with other existing...

A scheduling tool that is very easy to onboard and integrate with your site and with other existing tools. Easy for admins, easy for end users, has all the basic tools one may need and for extra tools you can count on the integration options. Pricing is low, all in all a great choice and particularly for small businesses with low budget who still wish to offer their users the convenience of online scheduling and booking management.

Pros

Easy to use, easy to customize tool for online scheduling. No matter what your area of service is, you can still tune supersaas for your needs. There are levels of users, options for email and sms reminders, plugin for integration with wordpress, easy calendar management options. In addition, the tool integrates with many other tools via Zapier which makes it very easy to connect with existing CRMs and other tools

Cons

The admin interface is a bit rough..might be made to look a bit more professional :) But on the other hand, thus it looks extremely simple, so that might be on purpose

David G.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

BEST feature set... WORST frontend for customers

Reviewed on 08/07/2017

As I reseller, the main benefit was the unique white label programme, which would allow me to offer...

As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Pros

The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Cons

All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind.

The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform.

The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Response from SuperSaaS

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

Dave Z.
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best of the best

Reviewed on 24/10/2018

It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I...

It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.

Pros

I demoed dozens of scheduling apps before finally going with Supersaas. There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing. Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost. I have now used it reliably for over 5 years and it has been great.

Cons

I wish the user interface for mobile gave clients a week's view. Along with the other many options it gives clients. However, the large majority of my clients are just fine with how it is.

It would be nice to have a few more options for superusers.

Response from SuperSaaS

Hi Dave,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

Showing 5 reviews of 257 Read all reviews

SuperSaaS FAQs

Below are some frequently asked questions for SuperSaaS.

SuperSaaS offers the following pricing plans:

  • Starting from: $8.00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Lifetime free version for non-commercial usage. You pay only for what you use and access all features starting at $8/mo

We do not have any information about SuperSaaS features

SuperSaaS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

SuperSaaS supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

SuperSaaS supports the following devices:

SuperSaaS integrates with the following applications:

Asana, Drupal, EPAY HCM, Facebook, Gmail, GoDaddy Website Builder, Google Analytics, Google Calendar, Google Contacts, Google Docs, Google Workspace, Heap, HubSpot CRM, Integromat, Intercom, Invoice Ninja, Join.Me, Joomla, Kissmetrics, Mailchimp, Microsoft 365, Microsoft Outlook, Mixpanel, PageCloud, PayPal, Piwik PRO, Pure Chat, QuickBooks Online Advanced, Salesforce Essentials, Salesforce for Quickbooks, SendGrid, Slack, Smartsheet, Squarespace, Stripe, Todoist, Twilio Voice, Twitter, Weebly, Wix, WordPress, Workplace by Facebook, Wunderlist, Zapier, ZenDesk Chat, Zendesk, Zoho CRM, Zoho Desk, Zoom Meetings & Chat

SuperSaaS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

Related categories

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