
About FreshBooks
If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.
We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.
Key benefits of FreshBooks
- Wow your clients with professional looking invoices that take only seconds to create
- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.
- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.
- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.
- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.
- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.
- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.
- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Online payment processing, personalization, and ease of use
Reviewed on 16/01/2023
Billing clients and tracking spending is a breeze in Freshbooks. It takes little effort to learn...
Billing clients and tracking spending is a breeze in Freshbooks. It takes little effort to learn and put into practice, and it can complete tasks quickly and efficiently. And the help desk is available whenever it is called for.
Pros
The user-friendliness of FreshBooks is undoubtedly its best feature. Generating and sending an invoice to a client is a breeze. This is made further easier by the fact that it can connect to other services you may already be utilizing.
Cons
The removal of the Tickets feature is the sole reason we haven't made FreshBooks our primary invoicing tool again. Previously, we would start a ticket in FreshBooks, handle it, and then turn it into an invoice.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Invoice and expense tracking automation
Reviewed on 14/02/2023
The features that make FreshBooks such a superb invoicing and accounting application for small...
The features that make FreshBooks such a superb invoicing and accounting application for small businesses may not be sufficient for larger enterprises. Not all small businesses can afford FreshBooks because it is more expensive than some comparable solutions.
Pros
Because of FreshBooks' intuitive design, keeping track of business money and other administrative tasks is a breeze. Save time and work more efficiently with FreshBooks' convenient time-saving tools, such recurring invoices and cost monitoring.
Cons
FreshBooks's user-friendly interface is a major selling point for me as a financial manager. We've found great use in the time-saving tools, such automatic invoicing and expense tracking. Nonetheless, I have found a few shortcomings, such as a lack of robust reporting tools and a dearth of available integrations. Despite these concerns, FreshBooks has been a great help to me.
- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
FreshBooks for Real-time Online Accounting
Reviewed on 31/08/2023
Accounts payable and receivable automation.Financial reporting.
Accounts payable and receivable automation.Financial reporting.
Pros
FreshBooks was quite easy to deploy and implement. It enables me to create professional reports. In addition, it saves time by reducing manual accounting processes.
Cons
FreshBooks is the most vital tool although it lack capabilities for large to global enterprise organizations.
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Like it But Lacking Decent Timer
Reviewed on 12/04/2017
This is a review of Freshbooks Classic. They have just come out with a new version that I am not...
This is a review of Freshbooks Classic. They have just come out with a new version that I am not using due to a lack of addins at this early stage.
I use Freshbooks to invoice my customers for the time and materials I spend on their products. I have recurring invoices that automatically bill my customers on the first of the month for their monthly recurring services and any labor I may have spent on their project for for support.
Freshbooks definitely makes the invoicing process simple and easy. I don't have to worry about manually creating invoices each month. A big time saver. It also provides several different ways for the customer to pay their invoice including credit card and PayPal (PayPal is not an option in the new version of Freshbooks).
But Freshbooks doesn't make the time tracking simple. Since most of my charges are based off time spent working on customer products, I need a powerful Timer tool. Freshbooks does not supply that tool. They have a very rudimentary tool that is browser based. You click start, select your Project and Task, then press stop when completed. Life isn't that simple.
I may be working for one client when another calls on the phone. I would have to stop the existing timer, select a new project/task, start the timer again, then after stopping it, go through the whole process again to go back my original task. Awful.
Instead I had to purchase a desktop based tool called Chronomate that is so much more powerful. It even knows when I've stepped away from desk and forgot to stop the timer. It also uploads to Freshbooks so I don't have to manage anything. Bliss. Of course the developer isn't maintaining it anymore so it doesn't work with the new version of Freshbooks. Crud.
Because of the lack of a decent time tracking tool I won't be updating to the new version of Freshbooks anytime soon.
Pros
Very easy to invoice.
Cons
Time tracking methods/tool are totally lacking.
Response from FreshBooks
Hi Kent!
Tim from FreshBooks here, thanks for taking the time to leave us a detailed review. I'm happy to hear that you're enjoying using the auto-bill, recurring invoicing aspect of the software!
I definitely hear you when it comes to the lacking experience for time tracking. I'm not too sure if you've tried the new FreshBooks yet, but we did improve upon time tracking section so that you'll only need to enter in your client to track time (no more entering all sorts of information!), we also display the last five timer you've used on the page so that you can switch between them quickly.
That said, the new FreshBooks' time tracker isn't as smart as Chronomate, but we hope we'll continue to build on it to make it work for you, as well as including more add-ons that will work with it.
Thanks again, Kent! If you have any additional questions or comments, feel free to reach out to our support team at 1-866-303-6061 between 8am - 8pm eastern time.
Best,
- Tim

- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
FreshBooks has been our go to for Accounting software
Reviewed on 24/05/2023
FreshBooks has been great. We've been able to automate so much of our business. We've also saved a...
FreshBooks has been great. We've been able to automate so much of our business. We've also saved a LOT of money by not having to hire an accountant because FreshBooks does all the work for us. We just put in the details and it spits out what we need every month and to do our taxes.
Pros
There are a lot of things I like about FreshBooks but what has made my life easier is being able to use FreshBooks on my phone. For years I would have had to talk to a client, write up their invoice then go back to the office to input the data onto a computer. It was time consuming and I honestly felt like we lost out on payments that way. For years now with FreshBooks I've been able to input the data over my phone/tablet in front of a client, send them an invoice and have them pay it before I even leave. It's made a world of difference for us.
Cons
To be honest there haven't been any cons. The only hard part was in the beginning with FreshBooks, getting our older employees to use it was hard. But we trained them and honestly just forced them to adopt the software. It's been no problem ever since.
FreshBooks FAQs
Below are some frequently asked questions for FreshBooks.Q. What type of pricing plans does FreshBooks offer?
FreshBooks offers the following pricing plans:
- Starting from: $17.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of FreshBooks?
FreshBooks has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does FreshBooks support?
FreshBooks supports the following languages:
English
Q. Does FreshBooks support mobile devices?
FreshBooks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does FreshBooks integrate with?
FreshBooks integrates with the following applications:
ActiveCampaign, Acuity Scheduling, Adobe Commerce, Agile CRM, Ambassador, Artichoke, Asana, Autotask PSA, Avalara, Basecamp, Bench, Bidsketch, BigCommerce, Braintree, Calendly, Campaign Monitor, Capsule, Chrometa, Clio, Constant Contact, Dext Prepare, Eventbrite, Expensify, Expiration Reminder, Formstack Forms, Freshdesk, Fundbox, Geckoboard, Google Workspace, Gusto, HappyFox Help Desk, Highrise, HubSpot Marketing Hub, Insightly, Intervals, Justworks Hours, Keap, Klipfolio, LiveChat, Mailchimp, MinuteDock, OneSaas, PayPal, Payment Evolution, ProWorkflow, Proposify, RightSignature, Rydoo, Salesforce Sales Cloud, Shopify, Skyvia, Slack, Solve CRM, Square Payments, Stripe, Teachable, Teamwork, Todoist, Toggl Track, Trello, Universe, WooCommerce, WordPress, Wufoo, Yalla, Zapier, Zendesk Suite, ZipRecruiter, authorize.net, noCRM.io
Q. What level of support does FreshBooks offer?
FreshBooks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for FreshBooks.
- Accounting Software
- Accounts Receivable Software
- Billing and Invoicing Software
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- Time and Expense Software
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