---
description: Detailed reviews on FreshBooks based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare FreshBooks with similar products.
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title: FreshBooks Reviews, Prices & Ratings | GetApp UAE 2026
---

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# FreshBooks

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> FreshBooks is accounting software that helps small business perform accounting tasks, conduct invoicing, manage expenses, and more.
> 
> Verdict: Rated **4.5/5** by 4523 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FreshBooks

• It provides automatic checks and balances to ensure accuracy and compliance. The financial information helps users make smart business decisions.&#10;&#10;• It helps users log and organize expenses to track money spent.&#10;&#10;• It automatically pulls tracked time.&#10;&#10;• FreshBooks integrates with multiple apps to streamline businesses

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4523 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $21.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Discounts are available for annual billing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- ACH Payment Processing
- Accounting Integration
- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking Software
- Automatic Billing
- Automatic Time Capture
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- CRM Software
- Chart of Accounts
- Client Management

## Integrations (118 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 103 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.getapp.ae/directory/236/accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.ae/directory/236/accounting/software)
- [Accounts Receivable Software](https://www.getapp.ae/directory/238/accounts-receivable/software)
- [Billing and Invoicing Software](https://www.getapp.ae/directory/240/billing-invoicing/software)
- [Financial Reporting Software](https://www.getapp.ae/directory/247/reporting/software)
- [Time and Expense Software](https://www.getapp.ae/directory/264/time-tracking-expense/software)

## Alternatives

1. [Xero](https://www.getapp.ae/software/1671/xero) — 4.4/5 (3318 reviews)
2. [QuickBooks Online](https://www.getapp.ae/software/20428/quickbooks-online-edition) — 4.3/5 (8511 reviews)
3. [PayPal](https://www.getapp.ae/software/91263/paypal) — 4.6/5 (26597 reviews)
4. [Abby](https://www.getapp.ae/software/2062487/abby) — 4.7/5 (604 reviews)
5. [QuickBooks Enterprise](https://www.getapp.ae/software/115227/quickbooks-enterprise) — 4.5/5 (20669 reviews)

## Reviews

### "Simple and Efficient Accounting for Small Businesses" — 5.0/5

> **Sarthak** | *8 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: FreshBooks is very easy to use and has a clean, intuitive interface. I liked the invoicing and expense management features, which make it simple to track payments and spending. The automation for recurring invoices and payment reminders saves time, and the reports provide clear visibility into financial performance. Customer support is also responsive and helpful.
> 
> **Cons**: Some advanced accounting features are limited, and report customization could be improved. Pricing can increase as more clients are added. Occasionally, there are minor bugs, but they do not significantly affect overall usability.
> 
> My overall experience with FreshBooks has been positive. The platform is easy to use and simplifies invoicing, expense tracking, and transaction management. The clean user interface and automation features save time, while reports provide clear visibility into finances. Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers.

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### "Great for Small Businesses, with a Few Minor Flaws" — 4.0/5

> **Matt** | *21 November 2024* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: FreshBooks has an intuitive and user-friendly interface, making it easy to create and send invoices in just a few clicks. The automated payment reminders are a lifesaver, and the ability to accept online payments directly through the platform is a huge time-saver. The mobile app is also well-designed, allowing me to manage invoices and expenses on the go.
> 
> **Cons**: The pricing structure could be more flexible, especially for small businesses or freelancers with only a few clients. Some advanced reporting features are only available in the higher-tier plans, which might not justify the cost for all users. Additionally, I’ve experienced minor delays in customer support response times.
> 
> FreshBooks has streamlined my invoicing process significantly, reducing the time I spend on administrative tasks and giving me more time to focus on my work. While it’s not perfect, the platform offers a robust set of features that cater well to small businesses and freelancers. The occasional limitations are outweighed by the convenience and time savings it provides.

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### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction Software | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

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### "This expense tool finally made the financial aspect of teaching manageable." — 5.0/5

> **Blerta** | *23 April 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Student payments become tracked and expenses are contained and do not accrue at the end of each month. With FreshBooks, I can now genuinely keep track of that whole process without fear of it.
> 
> **Cons**: Experienced two instances of annoying sync bug in transaction management in a quarter. In a small education facility where each payment counts, the unwarranted variances cause one to be anxious.
> 
> I am running a small language school, which means that I am teaching and administering, at the same time. FreshBooks helps maintain my billing, my expenses and my cash flow without having to hire an accountant to answer every question. Its interface is friendly such that I never feel out of my element even on the financial front.

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### "Freshbook for small business" — 4.0/5

> **Jerry** | *9 April 2026* | Computer Hardware | Recommendation rating: 9.0/10
> 
> **Pros**: I use freshbooks to generate invoices and collect online payments for my small business.  It’s incredibly easy to use and didn’t take long to learn. I was able to get up and running quickly.  My clients have also responded positively to it and appreciate how clean and professional the invoices look. They’ve mentioned that the format is straightforward and easy to understand, which makes the whole payment process smoother.
> 
> **Cons**: I've had a few issues with utilizing the reporting metrics. Some reports lack detailed reporting metrics. The workflows for accounting reports can feel a bit restricted at times.
> 
> Overall I really enjoy FreshBooks. I will continue to use it for my small business. It fits my current needs. Though as I scale up, it may start to show its weaknesses towards larger focused businesses.

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