About FreshBooks

If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.

We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.

Pricing starting from:

$4.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of FreshBooks

- Wow your clients with professional looking invoices that take only seconds to create

- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.

- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.

- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, New Zealand, United States, South Africa

Supported Languages

English

Pricing starting from:

$4.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

FreshBooks Software - FreshBooks ledger
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FreshBooks video
FreshBooks Software - FreshBooks ledger
FreshBooks Software - FreshBooks billing
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FreshBooks Software - FreshBooks invoice editing
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FreshBooks Software - FreshBooks revenue tracking
FreshBooks Software - FreshBooks estimates
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FreshBooks Software - FreshBooks active projects
FreshBooks Software - FreshBooks projects
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FreshBooks Software - FreshBooks accounting

Features

Total features of FreshBooks: 102

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking Software
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Contact Management Software
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management Software
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • For AEC Industry
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Tracking Software
  • Partial Payments
  • Payment Processing Software
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting Software
  • Project Billing
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Spend Control
  • Status Tracking
  • Tax Calculation
  • Tax Management Software
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Visual Analytics

Alternatives

Quickbooks Online

4.3
#1 Alternative to FreshBooks
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

QuickBooks Desktop Enterprise

4.5
#2 Alternative to FreshBooks
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

QuickBooks Online Advanced

4.4
#3 Alternative to FreshBooks
QuickBooks Online Advanced is a web-based accounting & business management solution which enables small businesses to...

Wave Accounting

4.4
#4 Alternative to FreshBooks
Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing,...

Reviews

Overall rating

4.5 /5
(3,714)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

Already have FreshBooks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 3,714
Molly B.
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

FreshBooks as a Photographer (solo small business)

Reviewed on 26/05/2022

I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long...

I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!

Pros

I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.

Cons

I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.

Alternatives Considered

Billings Pro and QuickBooks Desktop Pro

Reasons for Choosing FreshBooks

I switched over primarily because the invoicing in Moon Invoice was manual, they did not have a way for clients to make quick and easy payments. I would have to go into PayPal, and create a link with PayPal.me and copy/paste this with my emailed invoices, it was not efficient by any means. I had used FreshBooks previously and 17Hats a long time ago. I opted to try FreshBooks again and have been using it since. The cost of Moon Invoice is what really drew me in as it was $20/annually.

Switched From

17hats and Moon Invoice

Reasons for Switching to FreshBooks

FreshBooks just seemed more intuitive. QuickBooks has a long history of being bulky and complicated and expensive software. I keep looking at Billings Pro because I use DayLite now so we will see. :) I think FreshBooks is more advanced.
Maddie T.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

FreshBooks made my day at work so much easier

Reviewed on 05/05/2022

Integration with customers' books, as well as the option to include team members in the layout, are...

Integration with customers' books, as well as the option to include team members in the layout, are all included. On the subject of Application Programming Interfaces. It appeals to me since it brings everything together in one convenient location. The entire software is so simple to use that anyone can learn how to use it.

Pros

I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.

Cons

The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Freshbooks WAS amazing, but now not so much. Proceed with caution.

Reviewed on 26/05/2022

The software for me is essentially rendered useless, since I can't use it for accounting.
What's...

The software for me is essentially rendered useless, since I can't use it for accounting.
What's the point of paying for an accounting software, when I can't do my books with it!?!

Pros

At first, Freshbooks offered everything I needed. Their features worked without a glitch. No complaints. But now not so much. It's not a long term viable solution for your accounting needs.

Cons

The core functionality (bank connection) for accounting does not work. It constantly disconnects and expenses do not import.

I have been talking to customer service for now 5 months, and no resolution. And because my case is hard to solve, the customer service reps just did the bare minimum and deflected blame on their internal tech partners. I had to follow up, they were not proactive and still to this day can't give a real ETA on when the problem will fix.

It's as if my problem is of no importance to them and low on their priority list.
I've been patiently waiting 5 months - and still nothing. So in my opinion, Freshbooks is a bad company to deal with when your account has real issues - you won't get the support you need and your business will suffer for it.

Response from FreshBooks

Hey there, thank you for taking the time to share your review of FreshBooks.

I am sorry to hear of the frustration that you've experienced with this Bank Connection issue. Regardless of the root of the connection issue, our Support Team is absolutely here to assist in this matter.

You can find the contact information, including phone numbers, for the Support Team here: https://www.freshbooks.com/contact. We look forward to hearing from you and helping however we can! ^DM

Sara B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great accounting and invoicing software

Reviewed on 13/06/2022

Easy-to-use: Freshbooks A lot of functions are available and you can get started in a short period...

Easy-to-use: Freshbooks A lot of functions are available and you can get started in a short period of time. Clients will love this for making payments. Freshbooks' user-friendliness and the fact that all of my clients are saved there are two things I really like. All of my client data has been held there for more than a decade.

Pros

FreshBooks has a really visually appealing interface, and that's something I really like. Even after a long day at work, logging in never leaves me feeling drained. When I log in, the most crucial information is right there on the dashboard. FreshBooks can help me operate my design business. Tracking my time, creating estimates and invoicing, creating projects, setting up regular retainers, etc. are just some of the things I do.

Cons

As a result, there can be a lot of confusion when it comes to automatic payments. The smartphone app itself also needs a lot of work. In addition, the FreshBooks customer service needs improvement. I'd like to see some of the more expensive plans' extras available to everyone.

Elton G.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy Setup, Easy Invoicing, Simple to Use

Reviewed on 23/05/2022

instant integration with our Hotel Software and clients allows us to recommend services to our...

instant integration with our Hotel Software and clients allows us to recommend services to our customers to improve effiency.

Pros

The Mobile application is like having your own accountant available immediately, its ability to pull up Age analysis on Debtors and resending invoicing direct from your mobile or debit/credits allows for instant resolve

Cons

The History when going in and out of accounts you have to start fro the beginning, if its possible to develop this further if not already done, then you have a Flawless product

Alternatives Considered

Sage 100cloud

Reasons for Choosing FreshBooks

Simple ease of use and ability to remotely reply via the APP

Reasons for Switching to FreshBooks

It felt easier to access my products took less than 10 minutes to setup
Showing 5 reviews of 3,714 Read all reviews

FreshBooks FAQs

Below are some frequently asked questions for FreshBooks.

FreshBooks offers the following pricing plans:

  • Starting from: $4.50/month
  • Pricing model: Subscription
  • Free Trial: Available

Lite: $4.50/month - 5 clients Plus: $7.50/month - 50 clients Premium: $15.00/month - unlimited clients Custom pricing is available for unlimited clients and specialized features.

FreshBooks has the following typical customers:

Self Employed, 2-10, 11-50

FreshBooks supports the following languages:

English

FreshBooks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FreshBooks integrates with the following applications:

ActiveCampaign, Acuity Scheduling, Adobe Commerce, Agile CRM, Ambassador, Artichoke, Asana, Authorize.Net, Autotask PSA, Avalara, Basecamp, Bench, Bidsketch, BigCommerce, Braintree, Calendly, Campaign Monitor, Capsule, Chrometa, Clio, Constant Contact, Dext Prepare, Eventbrite, Expensify, Expiration Reminder, Formstack Forms, Freshdesk, Fundbox, Geckoboard, Google Workspace, Gusto, HappyFox Help Desk, Highrise, HubSpot Marketing Hub, Insightly, Intervals, Justworks Hours, Keap, Klipfolio, LiveChat, Mailchimp, MinuteDock, OneSaas, PayPal, Payment Evolution, ProWorkflow, Proposify, RightSignature, Rydoo, Salesforce Sales Cloud, Shopify, Skyvia, Slack, Solve CRM, Square Payments, Stripe, Teachable, Teamwork, Todoist, Toggl Track, Trello, Universe, WooCommerce, WordPress, Wufoo, Yalla, Zapier, Zendesk, ZipRecruiter, noCRM.io

FreshBooks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for FreshBooks.