About When I Work
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Send the schedule to staff with just a click—they can get it via notification, email, or text. Activate Time & Attendance to let employees use a mobile time clock through their own device or one you set up as a terminal. Manage shift requests, time off and availability and easily let employees communicate with each other. You can even integrate your payroll provider to streamline the process even more.
When I Work is the perfect tool for small business owners, operations managers, HR managers, or anyone managing hourly schedules. It is available for a 14-day free trial.
Pricing starting from:
$2.50/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to When I Work
Key benefits of When I Work
Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, Germany, United Kingdom, Ireland , Netherlands, New Zealand, Singapore, United States, South Africa and 5 others
Supported Languages
English
Pricing starting from:
$2.50/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to When I Work
Images
Features
Total features of When I Work: 113
Alternatives
EZFacility
Humanity
Homebase
7shifts
Reviews
Already have When I Work?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Veterinary Software
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great software for teams of all sizes
Reviewed on 25/07/2019
I've been using this software for 5 years, first as an employee then as an employer. Ease of use...
I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.
Pros
- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use
Cons
- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.
Alternatives Considered
GingrReasons for Switching to When I Work
The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.Response from When I Work
Hi Trish,
Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!
Best,
Amanda
- Industry: Hospitality
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
My favorite scheduling app that I've used so far!
Reviewed on 21/10/2022
I have used When I Work at two different places of employment and prefer it over other scheduling...
I have used When I Work at two different places of employment and prefer it over other scheduling applications, such as ADP.
Pros
When I Work is very simple to use and easy to navigate. My current or upcoming schedule always shows up as soon as I log into the app, and I can easily view my upcoming shifts and approve them. Putting in requests and setting my availability is also very straightforward. Finally, I enjoy the messaging feature, which is helpful for communicating with a whole team or with individuals whom I haven't shared contact information with yet.
Cons
Sometimes When I Work logs me out of the app and I am forced to log in again, which can be inconvenient if I don't have my password saved or written down. When I cancel a shift, it still shows up in my Concluded Requests, as well as my employer's requests for me, which I feel is a bit unnecessary. I would prefer if it just showed up in mine but not in my employer's requests. I also wish my shifts from previous weeks were still available to view.
Response from When I Work
Hi, Katja Thank you for leaving such a positive review. We appreciate your time and support!
- Industry: Alternative Medicine
- Company size: 201-500 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Great
Reviewed on 28/10/2022
I just like that it eased the duty of writing the employee schedule
I just like that it eased the duty of writing the employee schedule
Pros
It functions as it is intended. Its convenient and you can auto schedule as well. It could take sometime
Cons
The support staff isnt always available and its sometimes complex to use. Some of the auto schedule features are obsolete
Alternatives Considered
TicketSourceReasons for Switching to When I Work
Because i did. Free trial was the seller- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
my review about when i work
Reviewed on 18/09/2022
An company may manage time and attendance, create and amend employee schedules, add new tasks to...
An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work.
Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change, employees receive smartphone alerts, and they may use the app to request time off or shift changes. When staff members request time off, managers are informed and have the option to approve it online. Users can prevent scheduling conflicts by importing personnel data from spreadsheets or CSV files. Additionally supported are forms of communication including customized messaging and group email services.
When I Work interacts with companies that offer payroll services like Gusto, QuickBooks, and ADP.
Pros
The simplicity of scheduling and accessibility appeals to me.
They have a great customer service crew that is always willing to assist.
I had a good overall experience with When I Work, and I would highly suggest it to other Business owners.
Cons
My only negative experience was having to repeatedly reset my phone due to GPS issues when attempting to clock in, which was unpleasant and time-consuming.
Response from When I Work
Hi Mera, Thanks for taking the time to review our app. We'd like to help resolve any issues that you are experiencing if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent scheduler to communicate with your team on daily basis
Reviewed on 10/10/2022
Love the product overall. Does the work it is supposed to do.
Love the product overall. Does the work it is supposed to do.
Pros
- Create schedules quickly for the team
- Easy to communicate with the team
- Mobile friendly
- Tracking the progress
Cons
- Did not like the attendance and leave management
- Did not like the payroll features
Response from When I Work
Hi Sneha- Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.
When I Work FAQs
Below are some frequently asked questions for When I Work.Q. What type of pricing plans does When I Work offer?
When I Work offers the following pricing plans:
- Starting from: $2.50/month
- Pricing model: Subscription
- Free Trial: Available
Standard plan starts at $2.50/user/month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial.
Q. Who are the typical users of When I Work?
When I Work has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does When I Work support?
When I Work supports the following languages:
English
Q. Does When I Work support mobile devices?
When I Work supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does When I Work integrate with?
When I Work integrates with the following applications:
321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier
Q. What level of support does When I Work offer?
When I Work offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat
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