About Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.

Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Salesforce Sales Cloud

Key benefits of Salesforce Sales Cloud

- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Austria, Australia, Canada, China, Germany , United Kingdom, Ireland, India, Mexico, Malaysia, Netherlands, Singapore, Thailand, United States, Vietnam

Supported Languages

English, French, German, Italian, Russian , Spanish, Swedish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Salesforce Sales Cloud

Images

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Features

Total features of Salesforce Sales Cloud: 209

  • "What If" Scenarios
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Auto-Dialer
  • Automatic Call Distribution
  • Batch Processing
  • Bid Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM Integration
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Cataloging/Categorization
  • Change Order Management
  • Channel Management Software
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Management System (CMS) Software
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support Software
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Management Software
  • Data Synchronization
  • Data Visualization Software
  • Deal Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Dynamic Modeling
  • ERP
  • Electronic Signature
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • Financial Management Software
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing Software
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Management Software
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Listing Management
  • Live Chat Software
  • MES
  • Maintenance Management Software
  • Marketing Automation Software
  • Material Requirements Planning
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Patient Communications
  • Patient Management Software
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics Software
  • Presentation Tools
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management Software
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Proposal Generation
  • Proposal Management Software
  • Prospecting Tools
  • Purchase Order Management
  • Quality Management Software
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Safety Management Software
  • Sales Activity Management
  • Sales Approval
  • Sales Automation
  • Sales Forecasting Software
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Shipping Management
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis Software
  • Subcontractor Management
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Training Management
  • Transaction Management
  • Version Control
  • Visual Analytics
  • Warranty Tracking
  • Web-based Deployment
  • Workflow Management Software
  • XML / RSS

Alternatives

Dynamics 365

4.3
#1 Alternative to Salesforce Sales Cloud
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

HubSpot CRM

4.5
#2 Alternative to Salesforce Sales Cloud
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

Zoho CRM

4.3
#3 Alternative to Salesforce Sales Cloud
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

HubSpot Marketing Hub

4.5
#4 Alternative to Salesforce Sales Cloud
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

Reviews

Overall rating

4.4 /5
(17,363)
Value for Money
4.0/5
Features
4.4/5
Ease of Use
4.0/5
Customer Support Software
4.1/5

Already have Salesforce Sales Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 17,363
Lori
Overall rating
  • Industry: Financial Services Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Old Reliable

Reviewed on 23/08/2022

Pros

I like the fact that SalesForce has been around for a very long time. I do not have to worry that there will be product changes, management changes or other disruptions that would affect my access to the software.

Cons

It is pricey and you will have to pay for a build to customize. The financial outlay for a new company can be significant. The support lines are sometimes lacking in specific knowledge and find that we can fix our issues ourselves faster.

Alternatives Considered

Zoho CRM and HubSpot Sales Hub

Reasons for Switching to Salesforce Sales Cloud

Reliability and it was similar to software that we had previously worked on.
Armin
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Clustered CRM but definitely a must to help keep track of deals and projects

Reviewed on 25/08/2022

Overall, Salesforce has been a reliable tool for managing deals and providing data and metrics at a...

Overall, Salesforce has been a reliable tool for managing deals and providing data and metrics at a granular level.

Pros

I've used Salesforce for 5 years now across 3 different SaaS companies. I've also used previous tools (Bullhorn, Hubspot, Outreach, Zoho, etc...) and Salesforce has some very impressive data and analytics that can be easily accessible. I also love deal pipeline management and visualization. We are able to provide a dashboard with different metrics. You can do that with those other tools but not as granular as Salesforce.

Cons

I really don't like how it is clustered and certain members of the team have difficulty navigating through the platform. Also, from the operations perspective, it can be difficult to get too granular and automating it to a different month gets very manual. Not a deal breaker but sometimes it takes some time to get it populated for each team member or as a whole sales team.

Mike
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Over priced, no support, sell you products you don’t need, scam billing

Reviewed on 12/09/2022

Ripoff

Ripoff

Pros

Nothing. Overprice, extremely expensive ,no support, they sell you products that you don’t need and you could not use because they have no technical support. They want you to hire so called implementation partner that they charge arm and leg and it will take them months to customize why both Salesforce and implementation partner charging you. Such ripoff.

Cons

Overprice, extremely expensive ,no support, they sell you products that you don’t need and you could not use because they have no technical support. They want you to hire so called implementation partner that they charge arm and leg and it will take them months to customize why both Salesforce and implementation partner charging you. Such ripoff.

chow
Overall rating
  • Industry: Computer Software
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Salesforce Sales Cloud is an on-demand CRM platform for small

Reviewed on 20/06/2022

Salesforce Sales Cloud is an on-demand CRM platform for small, medium, and big enterprises that...

Salesforce Sales Cloud is an on-demand CRM platform for small, medium, and big enterprises that focuses on sales and customer connections. CRM capabilities on this platform include lead management, marketing automation, and contact management. These systems can be used to manage client accounts, track leads, run and monitor marketing campaigns, and provide post-sale customer service.

Pros

Because reminders, sales tracking databases, task managers, and calendar features have become key components of the daily routine, Salesforce is not only incredibly easy to use, but also extremely beneficial for all sales professionals within a specific group. Because we work in such a fast-paced and ever-changing environment, all members of our team must be familiar with sales, finance, and servicing processes in order to maximize all possible transactions and convert units as rapidly as possible.

Cons

I have yet to come across any Salesforce disadvantages, as the software has proven to be extremely useful in keeping my Sales team informed, on time, converting more leads, and more invested in their work output by setting daily reminders to hold each Salesman accountable for their daily tasks and follow ups.

Alternatives Considered

Webex

Reasons for Switching to Salesforce Sales Cloud

Salesforce is a product that I would recommend to any organization of any size that wants to grow by setting goals and cooperating as a team. Whether your company has two salespeople or 200, Salesforce is the only sales tracking and data management CRM you'll ever need. The unique components and access granted to each user are incredibly valuable.
Sylvester
Overall rating
  • Industry: Banking
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sales force for your product

Reviewed on 26/09/2022

I've been utilizing business highlights for a very long time in addition to and it's had the option...

I've been utilizing business highlights for a very long time in addition to and it's had the option to smooth out a great deal of new business and customers that are hoping to develop and learn commitment and various procedures they need assistance with.

Pros

Salesforce Sales Cloud can get a ton of things done without paying out more cash to deal with your organization and content.

Cons

Now and again the back and programming isn't liquid and connections will be handicapped for clients on the off chance that they don't have full consents to get to everything.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Salesforce Sales Cloud

It's substantially more extensive for dealing with different missions and clients, and you don't need to pay a membership expense to get to your information.
Showing 5 reviews of 17,363 Read all reviews

Salesforce Sales Cloud FAQs

Below are some frequently asked questions for Salesforce Sales Cloud.

Salesforce Sales Cloud offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $75 /user/month* (billed annually) Deeply customizable CRM for your business $150 /user/month* (billed annually) Unlimited CRM power and support $300 /user/month* (billed annually)

Salesforce Sales Cloud has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Salesforce Sales Cloud supports the following languages:

English, French, German, Italian, Russian, Spanish, Swedish

Salesforce Sales Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Salesforce Sales Cloud integrates with the following applications:

8x8 Virtual Office, Birdeye, Box, Bullhorn Jobscience, ClearSlide, Crowdstack Pro, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, Expensify, FinancialForce Accounting, Five9, GetFeedback, Gmail, GoTo Meeting, Mailchimp, QlikView, Quickbooks Online, SAP Litmos, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Salesforce Sales Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Salesforce Sales Cloud.