--- description: Detailed reviews on Salesforce Sales Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Salesforce Sales Cloud with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Sales Cloud Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce) # Salesforce Sales Cloud Canonical: https://www.getapp.ae/software/90378/salesforce Page: 1 / 752\ Next: [Next page](https://www.getapp.ae/software/90378/salesforce?page=2) > Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries. > > Verdict: Rated **4.4/5** by 18770 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Sales Cloud Super-charge your sales Deliver amazing service Join all the important conversations Build custom apps and sites Collaboration across your global organization Anywhere access to the live data you need Get insights you need to make smarter decisions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18770 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling Software - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Revenue Management Software](https://www.getapp.ae/directory/1231/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.getapp.ae/directory/1231/revenue-management/software) - [Revenue Recognition Software](https://www.getapp.ae/directory/3848/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.getapp.ae/directory/525/revenue-cycle-management/software) - [CRM Software](https://www.getapp.ae/directory/230/crm/software) - [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.ae/software/9908/zoho-crm) — 4.3/5 (6969 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.ae/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [HubSpot CRM](https://www.getapp.ae/software/102533/hubspot-crm) — 4.5/5 (4455 reviews) 4. [Dynamics 365](https://www.getapp.ae/software/90844/dynamics-365) — 4.4/5 (5817 reviews) 5. [EngageBay CRM](https://www.getapp.ae/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Salesforce Cloud review" — 4.0/5 > **Melissa** | *14 January 2025* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud is really the penultimate option for sales teams to manage and control their pipeline, it is efficient and intuitive in its needs for CRM > > **Cons**: the costs per person become prohibitive and make it difficult for small businesses and not for profits to utilize, even with special pricing for each unit. > > My experience was extremely positive. it was easy to set up, easy to add and maintain users and kept me and my team on track as we worked through prospecting and closing ----- ### "Centralized CRM data for all teams" — 4.0/5 > **Verified Reviewer** | *5 November 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: There's normally no bugs or issues, and the customer support has been of great help when needed. The scheduling tools are good and help the team stay up-to-date in current activities. > > **Cons**: Sometimes it takes too much time to customize fields and navigate through the platform settings. The user interface is good, but considering the price and how big of a company it is, i would expect a more seamless experience to set up modules. > > Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales. It also allows our RevOps team to have all the necessary details in one place to obtain metrics and define OKRs ----- ### "Salesforce perfect to see ROI" — 3.0/5 > **Duncan** | *12 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: For my role, I like how Salesforce allows me to track and meaure the return on my marketing investments > > **Cons**: Salesforce can be a very complicated product to understand and implement into your business. There is a bit of learning curve using saleforce > > Overall, Salesforce is a great solution to a buinsess that wants to connect, track snd measure the impact of their sales to their marketing efforts ----- ### "Strong CRM Functionality with Minor Technical Constraints" — 5.0/5 > **Lillian** | *12 February 2026* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: - Keep track of all the customer information and sales motion from start to finish - Ability to integrate with other apps or programs - Ability to generate report and dashboard and highly customizable > > **Cons**: Unable to use formula if the referencing field is also formulated, or the formula / script gets really long, so some metrics have to be calculated outside of Salesforce > > My overall experience with Salesforce Sales Cloud has been positive. It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close. I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools. The reporting and dashboard functionality is particularly powerful—highly customizable and flexible enough to support a wide range of business metrics and analysis needs. That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system. Overall, however, it is a robust and scalable platform that effectively supports sales operations and reporting. ----- ### "Salesforce Sales Cloud: Built for the enterprise" — 5.0/5 > **John** | *17 November 2025* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: 360-degree client view” enhances relationship insights and pipeline visibility. Visual dashboards and workflow automation boost efficiency and insights > > **Cons**: Licensing, add-ons, and scaling seats significantly increase total cost as we grow. Easy to delete data unintentionally; interface can feel cluttered. > > Salesforce shines with customization and reporting, but setup and cost can be challenging. The system is highly scalable, AI-powered CRM with rich pipeline management and customization options ----- Page: 1 / 752\ Next: [Next page](https://www.getapp.ae/software/90378/salesforce?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/90378/salesforce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data