
About Buildertrend
Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform – allowing time to take on more jobs without the added stress.
More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction.
Buildertrend also provides each customer with the option of unlimited training as well as integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.
To learn more about Buildertrend, visit buildertrend.com and @buildertrend.
Key benefits of Buildertrend
Run your entire business from one single platform.
Save time and money through scheduling efficiency.
Never loose money on a botched change order again.
Manage your subcontractors with ease.
Automatic notifications cut down phone calls and emails.
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It's not just a project management tool
Reviewed on 13/02/2019
We have been very pleased!! We have a dedicated team who knows us by name and is always there to...
We have been very pleased!! We have a dedicated team who knows us by name and is always there to help!!
Pros
I implemented my first system for production home building in 1991, so I have a little experience in this area. After trying 2 other competitors on a trial basis, we selected our first choice, BuilderTrend to help us manage our projects. It is customizable and also follows standards which help you efficiently manage your business whether a new builder, remodeler or other home improvement type company. But, the best part has been adoption and the response of customers. We actually remodeled two projects for the same customer while they were out of the country. The communication features in BT facilitated what would not have been possible in the same time frame in the past plus processed payments. Using BuilderTrend has been a great marketing tool to set us apart from the competition.
Cons
Subcontractor use has been our biggest roadblock as it takes more training with some and reminders to get them to use the software.
Response from Buildertrend
Stacy, thank you so much for your 5-star review and kind words! We are so happy to hear how well Buildertrend is working for your company.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
There are a lot of kinks that need worked out
Reviewed on 20/06/2019
Job costing has been more accurate than using spreadsheets (As long as people bring me receipts and...
Job costing has been more accurate than using spreadsheets (As long as people bring me receipts and clock in to the correct job, which has been a challenge). Customer communication has improved, and thus, customer satisfaction has improved.
Pros
I like the sense of security it provides to our customers since they can log in and see how their job is doing.
Cons
It does everything, but it doesn't do everything WELL. For instance, it does time tracking and GPS tracking.... but it only tells us where our guys are when they clock in and out. It doesn't give us a map of where they went the whole time like T-sheets did, so we have no way of knowing if someone went to the job site, clocked in and then left. It sync's to Quickbooks for payroll, but not correctly. It sends over all of the guys time as Regular time. I have to manually input their hours if I want to pay them for their overtime. It has this Buildertrend Flat Rate Code that nobody can edit or delete and it causes a lot of problems for us. The list goes on..... Whenever I ask them if they can help, I'm told, "Well it doesn't have that feature." Then I ask if they can put in a tech request, but they go on telling me how I should do it online, it will be more effective. That's not right. They should be able to put in a tech request for me and have it be just as effective as if I did it online.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Feedback on current satisfaction with BT
Reviewed on 14/06/2019
We are trying to run most of our construction business on BT, and use many parts of it, however the...
We are trying to run most of our construction business on BT, and use many parts of it, however the more we use the more we find things that are not very flexible, and of course if I can't resolve an issue when it arises it costs me much more time to deal with it once you folks are back working...
Pros
It does seem to have considerable functionality... some of which has been very helpful to us
Cons
Where to start. Response time is slow, even when I am connected to fibre. Some of the functionality is hard to use.. For example we are using the leads features, but it seems like we need many clicks to get a decent summary of a lead.... The window where activity is stored is very small...and does not seem expandable... so we can only see 2 or 3 lines of the data at a time....ie no ability to enlarge the window.
Next, I have enrolled in the credit card payments...and was helped initially by a BT specialist....but then was handed off to Wepay. After 2 weeks the account is still not set up. WePay regularly send emails asking me to submit documents I have already submitted.... I do and then the send another email asking for the same documents.... I reply asking to talk to someone...but no one seems interested in talking...only sending confusing emails.....
The hours of the help line seem very limited... As I try to grow my business I need to do considerable admin work after a shift has gone home...but so has buildertrend. Folks on the help line do work hard to resolve issues, but are often not available...for example.... the whole support team seems to be required for the same regular internal meetings... In an ideal world the customer would not have to wait so long for help.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Essential to The Business
Reviewed on 19/07/2023
I spend most of my work life in this software. It is essential to my day to day.
I spend most of my work life in this software. It is essential to my day to day.
Pros
everything is in one spot. lead management, scheduling, invoices, order tracking/po's, to-dos, EVERYTHING
Cons
It's a little pricey but 100% worth it!!
Response from Buildertrend
Hi Kristi, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Customizable Software
Reviewed on 14/06/2019
Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we...
Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we just use Buildertrend. We are saving time and are able to keep everything in one spot!
Pros
I love that buildertrend is so customizable. The software was able to be tailored for our specific needs while many of the other programs we looked at were not. The purchase order feature has allowed us to streamline and reduce our expense processing time. The app works well for our field operations and sales reps. Tech support and online chat people are very helpful in quickly answering questions.
Cons
Although it's infrequent, we sometimes struggle with internet connections in storm/rural areas and the software does not have an offline mode. I dislike the receive payment feature as you can't record a payment by itself, you do it inside the invoice and although you can receive partial payments, you can record multiple checks in the payment box
Reasons for Choosing Buildertrend
Large job management - scheduling multiple scopes for multiple buildings, purchase order management between people in the field and admin, customizable document/photo folder organizationReasons for Switching to Buildertrend
The software was customizable and was able to alleviate my pain points with our software and allowed us to reduce the number of programs we were using. The staff was very knowledgeable about their product, and designated me a rep who was familiar with construction and our accounting program for integration.Buildertrend FAQs
Below are some frequently asked questions for Buildertrend.Q. What type of pricing plans does Buildertrend offer?
Buildertrend offers the following pricing plans:
- Starting from: $399.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Buildertrend?
Buildertrend has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Buildertrend support?
Buildertrend supports the following languages:
English
Q. Does Buildertrend support mobile devices?
Buildertrend supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Buildertrend integrate with?
Buildertrend integrates with the following applications:
Dropbox Business, Gmail, Google Calendar, Google Maps, Meta for Business, Microsoft Excel, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Twitter/X, WordPress, Xero
Q. What level of support does Buildertrend offer?
Buildertrend offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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