Buildertrend

4.5 (1,629)
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Calm the chaos of Construction Management

About Buildertrend

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform – allowing time to take on more jobs without the added stress.

More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction.

Buildertrend also provides each customer with the option of unlimited training as well as integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.

To learn more about Buildertrend, visit buildertrend.com and @buildertrend.


Key benefits of Buildertrend

Improved lead management
Streamlined project planning
More efficient job sites
Enhanced estimates and contracts
Accurate financial management


Images

Buildertrend Software - Customer Portal
Buildertrend Software - Scheduling
Buildertrend Software - Takeoff
Buildertrend Software - Daily Logs
Buildertrend Software - Lead Opportunities
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Buildertrend video
Buildertrend Software - Customer Portal
Buildertrend Software - Scheduling
Buildertrend Software - Takeoff
Buildertrend Software - Daily Logs
Buildertrend Software - Lead Opportunities

Not sure about Buildertrend? Compare with a popular alternative

Buildertrend

4.5 (1,629)
VS.

Starting Price

$499.00
month
$5,000.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

146
50

Integrations

21
1

Ease of Use

4.3 (1,629)
4.0 (127)

Value for Money

4.3 (1,629)
4.0 (127)

Customer Service

4.7 (1,629)
4.1 (127)
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Reviews

Overall rating

4.5 /5
(1,629)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.7/5

Already have Buildertrend?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,629
Stacy
Stacy
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

It's not just a project management tool

Reviewed on 13/02/2019

We have been very pleased!! We have a dedicated team who knows us by name and is always there to...

We have been very pleased!! We have a dedicated team who knows us by name and is always there to help!!

Pros

I implemented my first system for production home building in 1991, so I have a little experience in this area. After trying 2 other competitors on a trial basis, we selected our first choice, BuilderTrend to help us manage our projects. It is customizable and also follows standards which help you efficiently manage your business whether a new builder, remodeler or other home improvement type company. But, the best part has been adoption and the response of customers. We actually remodeled two projects for the same customer while they were out of the country. The communication features in BT facilitated what would not have been possible in the same time frame in the past plus processed payments. Using BuilderTrend has been a great marketing tool to set us apart from the competition.

Cons

Subcontractor use has been our biggest roadblock as it takes more training with some and reminders to get them to use the software.

Response from Buildertrend

Stacy, thank you so much for your 5-star review and kind words! We are so happy to hear how well Buildertrend is working for your company.

Jen
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

There are a lot of kinks that need worked out

Reviewed on 20/06/2019

Job costing has been more accurate than using spreadsheets (As long as people bring me receipts and...

Job costing has been more accurate than using spreadsheets (As long as people bring me receipts and clock in to the correct job, which has been a challenge). Customer communication has improved, and thus, customer satisfaction has improved.

Pros

I like the sense of security it provides to our customers since they can log in and see how their job is doing.

Cons

It does everything, but it doesn't do everything WELL. For instance, it does time tracking and GPS tracking.... but it only tells us where our guys are when they clock in and out. It doesn't give us a map of where they went the whole time like T-sheets did, so we have no way of knowing if someone went to the job site, clocked in and then left. It sync's to Quickbooks for payroll, but not correctly. It sends over all of the guys time as Regular time. I have to manually input their hours if I want to pay them for their overtime. It has this Buildertrend Flat Rate Code that nobody can edit or delete and it causes a lot of problems for us. The list goes on..... Whenever I ask them if they can help, I'm told, "Well it doesn't have that feature." Then I ask if they can put in a tech request, but they go on telling me how I should do it online, it will be more effective. That's not right. They should be able to put in a tech request for me and have it be just as effective as if I did it online.

Ethan
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Could Be a Great Solution for a General Contractor with Large Projects

Reviewed on 17/07/2018

Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do...

Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do other large projects like that with subcontractors. It definitely is not designed for companies that do small jobs or many jobs with one client. Be ready with questions when meeting with your BT rep during your 90 day trail time. Have them show you how things are done so you understand how it works 100%. There were a few features that were promised to us, but then when we asked more specific questions, it turned out that those things were not as promised. However, probably a great tool for a general contractor needing to stay organized and wanting to stay transparent to clients!

Pros

- Time tracking with overtime automatically calculated.
- Job costing with custom jobs/types. Can generate reports so you can see effectiveness of employees.
- Different views for job schedule which can be nice - calendar, agenda, gantt.
- Can store unlimited photos, videos, and documents. All are organized in folders and can be shared with the client easily.
- Can assign multiple employees to jobs as well as subcontractors and their prices and information.
- It will show your current costs, so you can see how much the job is costing the client in real time.
- Most everything is customizable and template based.
- You are assigned a specific rep from BT that will answer all questions and do live training with you - Very helpful.
- There are a fair amount of videos available online from other users who are also using the software.
- Effective for companies that deal with large jobs with many moving parts and subcontractors.
- Client portal for each job that includes notes, pictures, videos, progress, invoices, etc. This all can be hidden from clients as well and customized to how much information you are wanting to share.

Cons

- Calendar feature doesn't allow you to drag and drop jobs or scheduled items and also allow clients to view it. You can either drag and drop or have it be viewable to clients. This is fairly simple to switch back and forth, but it adds extra steps.
- App is not user friendly for employees or technicians. There are too many buttons to press.
- This software only works well for companies that handle large jobs that are long term with many elements.
- To-do's are fairly simple and not well designed. Great that you can add photos, videos, docs to each checklist item. But there's only 1 checkbox per item, no title for the item, and no way to make the to-do list required for employees.
- If you don't press "save" after uploading photos/videos or writing notes, they will disappear and you can easily erase notes. No window that reminds you to save work before moving on.
- Extremely job-based. You must chose the job and then you can view schedule, clock in, add notes, complete checklist, etc. Not easy to view all jobs at same time.
- No line items for invoices.
- Client portal is set up to be job-based and not client-based. That means every job will have to have a different username for the client to log into.
- Overtime that is automatically calculated doesn't automatically calculate a higher rate on the client's budget.
- Learning curve is overall fairly steep. As a fast learner and pretty technically able, it took me a while to figure out how the software worked. Not super intuitive.
- Not a very updated or attractive look.

Response from Buildertrend

Ethan, we very much appreciate your detailed feedback! We would love to have a member of our Product Team contact you to hear more of how we can make Buildertrend a fit for your industry. Thanks again!

Fernando
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Buildertrend

Reviewed on 26/02/2024

My overall experience with Buildertrend was very good. I learned how to use it and integrate my...

My overall experience with Buildertrend was very good. I learned how to use it and integrate my work with Buildertrend.

Pros

What I like the most about Buildertrend is that it helps me organize the projects I manage and that is user friendly and easy to use.

Cons

To be honest, I don’t think there is anything about Buildertrend that I didn’t like.

Stephanie
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Customizable Software

Reviewed on 14/06/2019

Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we...

Prior to Buildertrend, we had to use three programs to manage our jobs and purchase orders, now we just use Buildertrend. We are saving time and are able to keep everything in one spot!

Pros

I love that buildertrend is so customizable. The software was able to be tailored for our specific needs while many of the other programs we looked at were not. The purchase order feature has allowed us to streamline and reduce our expense processing time. The app works well for our field operations and sales reps. Tech support and online chat people are very helpful in quickly answering questions.

Cons

Although it's infrequent, we sometimes struggle with internet connections in storm/rural areas and the software does not have an offline mode. I dislike the receive payment feature as you can't record a payment by itself, you do it inside the invoice and although you can receive partial payments, you can record multiple checks in the payment box

Alternatives Considered

ComputerEase and Method CRM

Reasons for Choosing Buildertrend

Large job management - scheduling multiple scopes for multiple buildings, purchase order management between people in the field and admin, customizable document/photo folder organization

Reasons for Switching to Buildertrend

The software was customizable and was able to alleviate my pain points with our software and allowed us to reduce the number of programs we were using. The staff was very knowledgeable about their product, and designated me a rep who was familiar with construction and our accounting program for integration.
Showing 5 reviews of 1,629 Read all reviews

Buildertrend FAQs

Below are some frequently asked questions for Buildertrend.

Buildertrend offers the following pricing plans:

  • Starting from: $499.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Buildertrend has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Buildertrend supports the following languages:

English

Buildertrend supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Buildertrend integrates with the following applications:

CUBIT, Clear Estimates, Contractor's Office, Dropbox Business, Gmail, Google Calendar, Gusto, HubSpot CMS Hub, Meta for Business, Microsoft Excel, Microsoft Outlook, Pinterest, Pipedrive, PlanSwift, PrebuiltML, ProEst, QuickBooks Online, SoftPlan, Twitter/X, Xero, eTakeoff

Buildertrend offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Buildertrend.