Hightail

Share Files & Collaborate on Creative Projects with Hightail

About Hightail

OpenText Hightail is a creative review and approval technology solution for marketing and creative teams developing compelling visual content. Hightail is a cloud-based solution where teams can share files, review feedback and approve content in one place, streamlining the creative process and helping teams to keep deliver creative content for marketing campaigns on time.

Pricing starting from:

$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hightail

Send large files
Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting.

Preview visual files
Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more.

Collect precise feedback
Precise, inline comments are specific to the image and time stamped for audio and video.

Version control
Clear versioning helps to prevent confusion over which file is the latest.

Approval routing
Assign approval requests on creative content in a specific order with due dates

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Hightail Software - Hightail commenting
Hightail Software - Hightail website design
Hightail Software - Hightail news feed
Hightail Software - Hightail approval control
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Hightail video Hightail video Hightail Software - Hightail commenting Hightail Software - Hightail website design Hightail Software - Hightail news feed Hightail Software - Hightail approval control

Features

Total features of Hightail: 40

  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Bulk Uploading
  • Campaign Management Software
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management System (CMS) Software
  • Customizable Branding
  • Discussions / Forums
  • Document Management Software
  • Drag & Drop
  • Due Date Tracking
  • Encryption Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Markup Tools
  • Messaging
  • Mobile Access
  • Multi-Campaign
  • Multimedia Support
  • Portfolio Management
  • Project Management Software
  • Reporting/Project Tracking
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On Software
  • Status Tracking
  • Task Management Software
  • User Management
  • Version Control
  • Video Streaming

Alternatives

Dropbox Business

4.5
#1 Alternative to Hightail
Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save...

Dropbox Paper

4.4
#2 Alternative to Hightail
Dropbox Paper is a cloud-based collaborative workspace that lets teams organize documents, assign tasks, create to-do...

Google Drive

4.8
#3 Alternative to Hightail
Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place,...

monday.com

4.6
#4 Alternative to Hightail
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Reviews

Overall rating

4.4 /5
(281)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.3/5

Already have Hightail?

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Showing 5 reviews of 281
Wyatt E.
Overall rating
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for large files and folders

Reviewed on 16/07/2020

At a great price, you can store a TON of files, very useful for anyone who is constantly sending,...

At a great price, you can store a TON of files, very useful for anyone who is constantly sending, receiving, and storing all types of files.

Pros

Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.

Cons

Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.

Alternatives Considered

Dropbox Business

Reasons for Switching to Hightail

The price and features were great compared to dropbox!
Sheila Z.
Overall rating
  • Industry: Graphic Design Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

I'm not too crazy about Hightail

Reviewed on 19/11/2019

Hightail has some really awesome customer service. Other than that, I feel there are other cloud...

Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.

Pros

I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.

Cons

I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.

Alternatives Considered

Dropbox Paper and Google Drive

Reasons for Switching to Hightail

I actually ended up going with Google Drive and Dropbox as my choices. I ended my Hightail Subscription because Hightail was not as easy to navigate, it never really synced properly with my computer, and I like the functionality of Drive and Dropbox better. Plus, way more people use those services. So they are able to add the files I share with them directly into their own folders.
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Narrowing of Features and Declining Value

Reviewed on 03/08/2017

Pros

You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.

Cons

Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link.
My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail.
Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight.
This was a totally brainless move. I suggest that people look for a better solution.

Pranjal K.
Overall rating
  • Industry: Photography
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good for online proofing, file sharing and creative project management

Reviewed on 11/11/2021

Have been using it for many years now and more or less satisfied. Customer support is responsive...

Have been using it for many years now and more or less satisfied. Customer support is responsive and revert promptly.

Pros

You can easily share graphics to your client for feedback. The annotation tools are very easy for anyone to use. You can also collect files from anyone by just sharing a link with them which they can use to directly upload and send files to you.

Cons

Not very customisable. Custom branding is limited. Users have to sign in to leave feedback.

David O.
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good option for sharing large files

Reviewed on 11/02/2020

HighTail allows me to send large files efficiently to clients or suppliers. Since I deal with...

HighTail allows me to send large files efficiently to clients or suppliers. Since I deal with artwork design and production each and every day I really need an safe, fast and effective way to share files whether they be large proofs or final files for print/web production. HighTail generally suits my needs.

Pros

I like that I can share large files with my clients on a piece of software that lives on my computer rather than using an online service where I upload the file via a web browser. I feel it is a more secure process when using an app as opposed to using a service such as WeTransfer. I consider the free version to be a great tool that is less troublesome than dropbox.

Cons

While I consider the free version to be a great tool, I do believe that the paid version is a bit on the expensive side for my level of use. I consistently use HighTail, but not enough to justify a monthly subscription. If I run into limits on what I can upload for free, I will then move to another free alternative that has less restritive file size limits such as WeTransfer.

Alternatives Considered

Dropbox Business

Reasons for Switching to Hightail

I liked HighTail's interface better than DropBox. I had also used Yousendit for years so I was very familiar with the format.
Showing 5 reviews of 281 Read all reviews

Hightail FAQs

Below are some frequently asked questions for Hightail.

Hightail offers the following pricing plans:

  • Starting from: $12.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Lite: free for 100MB file size send limit and limited file previews Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space

Hightail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Hightail supports the following languages:

English

Hightail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Hightail integrates with the following applications:

Adobe Illustrator, Box, Documentum xCP, Dropbox Business, Google Drive, Microsoft Outlook, NetSuite CRM, OneDrive, Salesforce Platform, SharePoint

Hightail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Hightail.