About Hightail
OpenText Hightail is a creative review and approval technology solution for marketing and creative teams developing compelling visual content. Hightail is a cloud-based solution where teams can share files, review feedback and approve content in one place, streamlining the creative process and helping teams to keep deliver creative content for marketing campaigns on time.
Pricing starting from:
$12.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Hightail
Key benefits of Hightail
Send large files
Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting.
Preview visual files
Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more.
Collect precise feedback
Precise, inline comments are specific to the image and time stamped for audio and video.
Version control
Clear versioning helps to prevent confusion over which file is the latest.
Approval routing
Assign approval requests on creative content in a specific order with due dates
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States and 5 others
Supported Languages
English
Pricing starting from:
$12.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Hightail
Images
Features
Total features of Hightail: 40
Alternatives
Google Drive
Dropbox Paper
WeTransfer
Dropbox Business
Reviews
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- Industry: Publishing
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for large files and folders
Reviewed on 16/07/2020
At a great price, you can store a TON of files, very useful for anyone who is constantly sending,...
At a great price, you can store a TON of files, very useful for anyone who is constantly sending, receiving, and storing all types of files.
Pros
Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.
Cons
Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.
Alternatives Considered
Dropbox BusinessReasons for Switching to Hightail
The price and features were great compared to dropbox!- Industry: Graphic Design Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
I'm not too crazy about Hightail
Reviewed on 19/11/2019
Hightail has some really awesome customer service. Other than that, I feel there are other cloud...
Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.
Pros
I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.
Cons
I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.
Reasons for Switching to Hightail
I actually ended up going with Google Drive and Dropbox as my choices. I ended my Hightail Subscription because Hightail was not as easy to navigate, it never really synced properly with my computer, and I like the functionality of Drive and Dropbox better. Plus, way more people use those services. So they are able to add the files I share with them directly into their own folders.- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Narrowing of Features and Declining Value
Reviewed on 03/08/2017
Pros
You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.
Cons
Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link.
My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail.
Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight.
This was a totally brainless move. I suggest that people look for a better solution.
- Industry: Printing
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good option for sharing large files
Reviewed on 11/02/2020
HighTail allows me to send large files efficiently to clients or suppliers. Since I deal with...
HighTail allows me to send large files efficiently to clients or suppliers. Since I deal with artwork design and production each and every day I really need an safe, fast and effective way to share files whether they be large proofs or final files for print/web production. HighTail generally suits my needs.
Pros
I like that I can share large files with my clients on a piece of software that lives on my computer rather than using an online service where I upload the file via a web browser. I feel it is a more secure process when using an app as opposed to using a service such as WeTransfer. I consider the free version to be a great tool that is less troublesome than dropbox.
Cons
While I consider the free version to be a great tool, I do believe that the paid version is a bit on the expensive side for my level of use. I consistently use HighTail, but not enough to justify a monthly subscription. If I run into limits on what I can upload for free, I will then move to another free alternative that has less restritive file size limits such as WeTransfer.
Alternatives Considered
Dropbox BusinessReasons for Switching to Hightail
I liked HighTail's interface better than DropBox. I had also used Yousendit for years so I was very familiar with the format.- Industry: Entertainment
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
SO Much Easier than Dropbox
Reviewed on 08/07/2019
I send and receive audio files all the time and there is never a problem.
I send and receive audio files all the time and there is never a problem.
Pros
Its ease of use. Whether sending or receiving audio files there's never a problem.
Cons
Well, it would be nice if it were free....
Alternatives Considered
Dropbox BusinessReasons for Choosing Hightail
I was always getting confused with DropBox, where are files? did you send them yet? did you get them yet? As many times as I used it there was always some problem.Switched From
Dropbox BusinessReasons for Switching to Hightail
Ease of use. Hightail is a breeze- sending or receiving. DropBox always seems to send me down a rabbit hole- too much wasted time. Hightail is quick and easy and always gets the job done!Hightail FAQs
Below are some frequently asked questions for Hightail.Q. What type of pricing plans does Hightail offer?
Hightail offers the following pricing plans:
- Starting from: $12.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Lite: free for 100MB file size send limit and limited file previews Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space
Q. Who are the typical users of Hightail?
Hightail has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Hightail support?
Hightail supports the following languages:
English
Q. Does Hightail support mobile devices?
Hightail supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hightail integrate with?
Hightail integrates with the following applications:
Adobe Illustrator, Box, Documentum xCP, Dropbox Business, Google Drive, Microsoft Outlook, NetSuite CRM, OneDrive, Salesforce Platform, SharePoint
Q. What level of support does Hightail offer?
Hightail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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