About Pipedrive

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)


  • Cloud-based
  • On-premise


Algeria, American Samoa, Argentina, Australia, Austria and 119 others

Supported Languages

Czech, Dutch, English, Finnish, French and 11 others

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription


Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector
View 13 more
Pipedrive video
Pipedrive video
Pipedrive Software - Pipeline view
Pipedrive Software - Scheduler
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Deals details view
Pipedrive Software - Email sync
Pipedrive Software - Insights
Pipedrive Software - Leads inbox
Pipedrive Software - Smart Docs
Pipedrive Software - Leadbooster - Live chat
Pipedrive Software - Leadbooster - Prospector


Total features of Pipedrive: 167

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Auto-Responders
  • Automated Responses
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording Software
  • Campaign Management Software
  • Chatbot Software
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Management System (CMS) Software
  • Contract/License Management
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Segmentation
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Management Software
  • Data Synchronization
  • Data Visualization Software
  • Deal Management
  • Document Management Software
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management Software
  • Performance Management
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics Software
  • Product Catalog
  • Project Management Software
  • Proposal Management Software
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On Software
  • Statistical Analysis Software
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management Software
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis Software
  • Third Party Integrations
  • Third-Party Integration
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Web-based Deployment
  • Workflow Management Software



#1 Alternative to Pipedrive
noCRM.io is a lead management software designed to eliminate the distractions of a standard CRM and help salespeople...


#2 Alternative to Pipedrive
Woodpecker automatically populates templates for legal documents with specified client data. It can populate single or...


#3 Alternative to Pipedrive
Dubsado is a platform that lets businesses customize reusable form templates for several contracts, lead capture forms,...

Zendesk Suite

#4 Alternative to Pipedrive
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success,...


Overall rating

4.5 /5
Value for Money
Ease of Use
Customer Support Software

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,879
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The Best CRM In The Game

Reviewed on 08/09/2020

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend...

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.


I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.


I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Alternatives Considered

Zoho CRM, Agile CRM, monday.com, Copper, and HubSpot CRM

Reasons for Choosing Pipedrive

Trello does not scale well and was not comprehensive enough for my needs

Switched From


Reasons for Switching to Pipedrive

Pricing, features and most of all a great and flexible UI/UX
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An easy CRM to use

Reviewed on 04/08/2023


Fast emails send, easy to use, An unlimited users


You can't cancel an action that IS already engaged and from Time to Time there IS 30 min beugs

Response from Pipedrive

Thank you for the feedback.
If there is anything we can help with, reach out to our Support.

Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

A CRM System that just Works for Sales Management

Reviewed on 12/11/2020

Overall a good experience using the platform my new team members just needed two days of training...

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.


Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.


The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

PIpedrive CRM

Reviewed on 16/06/2023

Great CRM with lots of features.

Great CRM with lots of features.


Its very easy to use and loads quickly, easy to flick between screens, and have multiple windows open. Integrates easily with other software, and has a mobile app.


There is no shared inbox for generic emails such as info@ this means you have to use everybody's separate email addresses. A shared inbox would be really useful.

Alternatives Considered

Salesforce Sales Cloud and HubSpot CRM

Reasons for Choosing Pipedrive

We wanted a bit more functionality as the business grows.

Reasons for Switching to Pipedrive

Pipe drive seemed the best value vs functionality
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A Journey of Benefits and Challenges: My Experience with Pipedrive

Reviewed on 26/08/2023


Pipedrive is a CRM that is incredibly user-friendly. It's easy to set up and navigate, making it accessible for even those who aren't tech-savvy. What I really love about Pipedrive is how highly customizable it is. You have the ability to tailor the software to your specific needs, which is a huge advantage.


One thing I don't particularly like about Pipedrive is that it can be a bit pricey. However, I believe that the price is worth it for the features you get. Another drawback is that Pipedrive doesn't have a built-in phone system. However, you can integrate it with third-party phone systems as an alternative.

Response from Pipedrive

Thank you very much for sharing your experience with Pipedrive. We truly appreciate it!
Keep an eye on our Pipedrive Community and follow our news!

Showing 5 reviews of 2,879 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

A simple CRM starting at $14.90 per user per month subscription – it's easy to add or remove team members at any time.

Pipedrive has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Pipedrive supports the following languages:

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, CallHippo, Callmaker, Cyclr, Datananas, Dealfront, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, Integrate.io, IntelligenceBank, Kato, Kixie PowerCall, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Nectar Desk, Operations Hub, Ottspotta, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, Slaask, Slack, Slemma, SupportBee, Survicate, Talkdesk, Talkspirit, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Yesware, Zapier, Zoom Meetings, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.