About Pipedrive

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Pipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.

Administrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click.

Pricing starting from:

$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

  • Stay one step ahead with Pipedrive AI. Get personalized, AI-powered tips to focus on winning and renewing deals.
  • Refine the strategy with real-time performance insights. Leverage real-time, visual data to easily make tough decisions and identify what works.
  • Personalize Pipedrive to the unique sales process. Discover the power of a CRM that adapts to the sales strategy, giving teams the tools and tips needed to succeed.
  • Get started quickly with complimentary onboarding. Close more deals from day one with a free onboarding session and easy account setup.
  • Safeguard data with robust security features. Tailor account permissions and security settings and get instant alerts for peace of mind.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, Algeria, American Samoa, Andorra, Argentina and 132 others

    Supported Languages

    Chinese, Czech, Dutch, English, Estonian and 17 others

    Pricing starting from:

    $14.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Pipedrive Software - Pipedrive kanban-style dashboard
    Pipedrive Software - Pipedrive organization management
    Pipedrive Software - Pipedrive sales inbox
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    Pipedrive video
    Pipedrive video
    Pipedrive Software - Pipedrive kanban-style dashboard
    Pipedrive Software - Pipedrive organization management
    Pipedrive Software - Pipedrive sales inbox

    Features

    Total features of Pipedrive: 173

    • AI/Machine Learning
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Responses
    • Autoresponders
    • Batch Processing
    • Business Card/Badge Scanning
    • Buyer Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call List Management
    • Call Management
    • Call Recording Software
    • Campaign Management Software
    • Chatbot Software
    • Churn Management
    • Click Tracking
    • Client Tracking
    • Client/Property Matching
    • Code-free Development
    • Collaboration Tools
    • Communication Management
    • Configurable Workflow
    • Contact Database
    • Contact Management Software
    • Content Delivery
    • Content Management System (CMS) Software
    • Contract/License Management
    • Customer Database
    • Customer Engagement Software
    • Customer History
    • Customer Journey Mapping
    • Customer Segmentation
    • Customer Support Software
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Dashboard Creation
    • Dashboard Software
    • Data Extraction Software
    • Data Import/Export
    • Data Management Software
    • Data Security
    • Data Synchronization
    • Data Visualization Software
    • Deal Management
    • Document Management Software
    • Document Storage
    • Donor Management
    • Drag & Drop
    • Drip Campaigns
    • Email Campaign Management
    • Email Management Software
    • Email Marketing Software
    • Email Response Control
    • Email Templates
    • Email Tracking Software
    • Expense Tracking
    • Feedback Management
    • Field Sales Management
    • File Management
    • For AEC Industry
    • For Financial Institutions
    • For Healthcare
    • For Insurance Industry
    • For Mac Devices
    • For Nonprofits
    • For Real Estate
    • For Real Estate Agencies
    • For Sales Teams/Organizations
    • For Small Businesses
    • For Startups
    • Forecasting
    • Geotargeting
    • Goal Management
    • Goal Setting/Tracking
    • Graphical Data Presentation
    • Inbox Management
    • Interaction Tracking
    • Internal Chat Integration
    • Landing Pages/Web Forms
    • Lead Capture Software
    • Lead Distribution
    • Lead Engagement
    • Lead Generation Software
    • Lead Management Software
    • Lead Notifications
    • Lead Nurturing Software
    • Lead Qualification
    • Lead Scoring
    • Lead Segmentation
    • List Management
    • Live Chat Software
    • Marketing Automation Software
    • Medical History Records
    • Meeting Management
    • Mobile Access
    • Modeling & Simulation
    • Monitoring
    • Multi-Channel Communication
    • Multi-Channel Data Collection
    • Multi-Currency
    • Multi-Language
    • Multiple Site Management
    • Natural Language Processing
    • Negative Feedback Management
    • Offline Form
    • Online Forms
    • Opportunity Management
    • Pageview Tracking
    • Patient Communications
    • Patient Management Software
    • Performance Management
    • Performance Metrics
    • Personalization and Behavioral Targeting Software
    • Physician Management
    • Pipeline Management
    • Pipeline Reports
    • Pre-Configured Bot
    • Predictive Analytics Software
    • Product Catalog
    • Project Management Software
    • Prospecting Tools
    • Quotes/Estimates
    • Real-Time Notifications
    • Real-time Consumer-facing Chat
    • Referral Tracking
    • Relationship Tracking
    • Reminders
    • Rental Property Management Software
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • Sales Activity Management
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Reports
    • Sales Trend Analysis
    • Scheduling Software
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Shared Contacts
    • Single Sign On Software
    • Statistical Analysis Software
    • Subscriber Management
    • Summary Reports
    • Survey/Poll Management
    • Tagging
    • Task Management Software
    • Task Scheduling
    • Team Assignments
    • Template Management
    • Territory Management
    • Text Analysis Software
    • Third-Party Integration
    • Third-Party Integrations
    • Time on Site Tracking
    • Transcripts/Chat History
    • Transfers/Routing
    • Usage Tracking/Analytics
    • Visual Analytics
    • Web-based Deployment
    • Website Visitor Tracking
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (3,044)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.4/5

    Already have Pipedrive?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 3,044
    Amanda
    Amanda
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Optimizing sales with Pipedrive

    Reviewed on 04/09/2023

    Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship...

    Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship management service for little businesses. It's a good product overall, but it doesn't get nearly enough credit or attention.

    Pros

    It's the greatest pipeline tool I've used, plus it integrates with a ton of other services, so you can do cool stuff like having it dial leads for you as soon as they're created.

    Cons

    Pipedrive does not have any big flaws in my opinion. Pipedrive is a promising CRM platform with strong future prospects. I just feel like Hubspot, which handles a lot of marketing, is the most comparable service, and that not enough people are aware of Pipedrive.

    Response from Pipedrive

    Hey Amanda,
    We truly appreciate the detailed feedback! Thank you!
    Reach out to our Support if there is anything we can help with.

    Rick
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Productive tool and very easy to use

    Reviewed on 22/10/2024

    Overall, its an easy CRM tool, that is also very powerful and dependable. We have been able to...

    Overall, its an easy CRM tool, that is also very powerful and dependable. We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account.

    Pros

    Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical.

    Cons

    The workflow when going through activities isn't too efficient. It involves a lot of tabs, and bouncing from object to task.

    Response from Pipedrive

    Thank you for your feedback!

    Brandon
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Basic Note Taking

    Reviewed on 22/11/2024

    The experience is really bland. I would consider this an oversided note taking platform. Way to...

    The experience is really bland. I would consider this an oversided note taking platform. Way to many free options that are better.

    Pros

    It is a resource for basic information gathering.

    Cons

    It is not designed for complex data entry. Outside of text, there is no way to creatre formulas to help make the date compute beyond typed text.

    Response from Pipedrive

    Hello, Brandon,

    Thank you for sharing your thoughts!

    We appreciate your feedback regarding the platform.
We’re always looking to improve and will consider your comments as we work on enhancing the platform.

    If you’re looking for specific features, feel free to reach out to our team, and we’d be happy to discuss your needs.

    Kind regards,
    Pipedrive Team

    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Pipedrive review

    Reviewed on 08/11/2024

    Pipedrive has streamlined our sales process with its visual pipeline, making deal tracking easy....

    Pipedrive has streamlined our sales process with its visual pipeline, making deal tracking easy. The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly. With insightful reports and a functional mobile app, Pipedrive is a user-friendly CRM that significantly boosts our productivity.

    Pros

    Pipedrive is user-friendly and keeps your sales process organized. Its interface is clean, straightforward, and easy to navigate. The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting.

    Cons

    The complex sequence, advanced automation workflows, and detailed customer segmentation features are missing.

    Response from Pipedrive

    Hello,

    Thank you for your review!

    We’re glad to hear that Pipedrive has helped streamline your sales process and boosted productivity. We appreciate your feedback on advanced automation and segmentation features, and we’ll consider them for future improvements.

    We deeply appreciate your support and look forward to making Pipedrive even better for you in the future.

    Best regards,
    Pipedrive Team

    Andrew
    Andrew
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Very visual

    Reviewed on 27/11/2023

    Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.

    Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.

    Pros

    For us visual people, this is the best solution. I can see exactly what's going on in my sales channel with this easy to use CRM. It's very easy to see the dashboard and move leads around.

    Cons

    Most other CRM have a great version. This one does not after a brief free trial.

    Response from Pipedrive

    Andrew, thank you for sharing your insights!

    Showing 5 reviews of 3,044 Read all reviews

    Pipedrive FAQs

    Below are some frequently asked questions for Pipedrive.

    Pipedrive offers the following pricing plans:

    Pipedrive has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Pipedrive supports the following languages:

    Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Pipedrive supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Pipedrive integrates with the following applications:

    APIANT, Act-On, ActiveCampaign, ActiveDEMAND, ActiveIQ, Acuity Scheduling, Aircall, Apollo.io, Asana, Bedrock Data, Calendly, CallHippo, Callmaker, Crossbeam, Cyclr, Datananas, Dealfront, Demodesk, Docusign, Drip, Dropbox Business, Dryrun, Dux-Soup, FormCrafts, FreshBooks, Front, Gmail, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, HubSpot CRM, Integrate.io, IntelligenceBank, Intercom, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LeadRebel, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, NativeForms, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, QuickBooks Online, QuickBooks Online Advanced, QuoteWerks, Referral Factory, RightSignature, Ringostat, Ruler Analytics, Seamless.AI, Slaask, Slack, Slemma, Snov.io, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, Wishpond, Wiza, Woodpecker.co, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com, vizrm

    Pipedrive offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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