About Pipedrive
Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.
When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.
Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.
Pricing starting from:
$14.90/month
- Free Version
- Free Trial
- Subscription
Key benefits of Pipedrive
• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
$14.90/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Pipedrive: 167
Alternatives
noCRM.io
Woodpecker
Dubsado
Zendesk Suite
Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The Best CRM In The Game
Reviewed on 08/09/2020
Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend...
Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.
Pros
I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.
Cons
I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.
I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.
Reasons for Choosing Pipedrive
Trello does not scale well and was not comprehensive enough for my needsSwitched From
TrelloReasons for Switching to Pipedrive
Pricing, features and most of all a great and flexible UI/UX- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An easy CRM to use
Reviewed on 04/08/2023
Pros
Fast emails send, easy to use, An unlimited users
Cons
You can't cancel an action that IS already engaged and from Time to Time there IS 30 min beugs
Response from Pipedrive
Manal,
Thank you for the feedback.
If there is anything we can help with, reach out to our Support.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
A CRM System that just Works for Sales Management
Reviewed on 12/11/2020
Overall a good experience using the platform my new team members just needed two days of training...
Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.
Pros
Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.
Cons
The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
PIpedrive CRM
Reviewed on 16/06/2023
Great CRM with lots of features.
Great CRM with lots of features.
Pros
Its very easy to use and loads quickly, easy to flick between screens, and have multiple windows open. Integrates easily with other software, and has a mobile app.
Cons
There is no shared inbox for generic emails such as info@ this means you have to use everybody's separate email addresses. A shared inbox would be really useful.
Reasons for Choosing Pipedrive
We wanted a bit more functionality as the business grows.Switched From
Really Simple Systems CRMReasons for Switching to Pipedrive
Pipe drive seemed the best value vs functionality- Industry: Internet
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Journey of Benefits and Challenges: My Experience with Pipedrive
Reviewed on 26/08/2023
Pros
Pipedrive is a CRM that is incredibly user-friendly. It's easy to set up and navigate, making it accessible for even those who aren't tech-savvy. What I really love about Pipedrive is how highly customizable it is. You have the ability to tailor the software to your specific needs, which is a huge advantage.
Cons
One thing I don't particularly like about Pipedrive is that it can be a bit pricey. However, I believe that the price is worth it for the features you get. Another drawback is that Pipedrive doesn't have a built-in phone system. However, you can integrate it with third-party phone systems as an alternative.
Response from Pipedrive
Jose,
Thank you very much for sharing your experience with Pipedrive. We truly appreciate it!
Keep an eye on our Pipedrive Community and follow our news!
Pipedrive FAQs
Below are some frequently asked questions for Pipedrive.Q. What type of pricing plans does Pipedrive offer?
Pipedrive offers the following pricing plans:
- Starting from: $14.90/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
A simple CRM starting at $14.90 per user per month subscription – it's easy to add or remove team members at any time.
Q. Who are the typical users of Pipedrive?
Pipedrive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pipedrive support?
Pipedrive supports the following languages:
Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian
Q. Does Pipedrive support mobile devices?
Pipedrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pipedrive integrate with?
Pipedrive integrates with the following applications:
APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, CallHippo, Callmaker, Cyclr, Datananas, Dealfront, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, Integrate.io, IntelligenceBank, Kato, Kixie PowerCall, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Nectar Desk, Operations Hub, Ottspotta, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, Slaask, Slack, Slemma, SupportBee, Survicate, Talkdesk, Talkspirit, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Yesware, Zapier, Zoom Meetings, monday.com
Q. What level of support does Pipedrive offer?
Pipedrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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