Pipedrive

About Pipedrive
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.
Pipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.
Administrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click.
Pricing starting from:
$14.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Pipedrive
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
$14.00/month
- Free Version
- Free Trial
- Subscription
Images



Features
Total features of Pipedrive: 173
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Reviews
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Optimizing sales with Pipedrive
Reviewed on 04/09/2023
Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship...
Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship management service for little businesses. It's a good product overall, but it doesn't get nearly enough credit or attention.
Pros
It's the greatest pipeline tool I've used, plus it integrates with a ton of other services, so you can do cool stuff like having it dial leads for you as soon as they're created.
Cons
Pipedrive does not have any big flaws in my opinion. Pipedrive is a promising CRM platform with strong future prospects. I just feel like Hubspot, which handles a lot of marketing, is the most comparable service, and that not enough people are aware of Pipedrive.
Response from Pipedrive
Hey Amanda,
We truly appreciate the detailed feedback! Thank you!
Reach out to our Support if there is anything we can help with.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Productive tool and very easy to use
Reviewed on 22/10/2024
Overall, its an easy CRM tool, that is also very powerful and dependable. We have been able to...
Overall, its an easy CRM tool, that is also very powerful and dependable. We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account.
Pros
Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical.
Cons
The workflow when going through activities isn't too efficient. It involves a lot of tabs, and bouncing from object to task.
Response from Pipedrive
Thank you for your feedback!
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Basic Note Taking
Reviewed on 22/11/2024
The experience is really bland. I would consider this an oversided note taking platform. Way to...
The experience is really bland. I would consider this an oversided note taking platform. Way to many free options that are better.
Pros
It is a resource for basic information gathering.
Cons
It is not designed for complex data entry. Outside of text, there is no way to creatre formulas to help make the date compute beyond typed text.
Response from Pipedrive
Hello, Brandon,
Thank you for sharing your thoughts!
We appreciate your feedback regarding the platform. We’re always looking to improve and will consider your comments as we work on enhancing the platform.
If you’re looking for specific features, feel free to reach out to our team, and we’d be happy to discuss your needs.
Kind regards,
Pipedrive Team
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Pipedrive review
Reviewed on 08/11/2024
Pipedrive has streamlined our sales process with its visual pipeline, making deal tracking easy....
Pipedrive has streamlined our sales process with its visual pipeline, making deal tracking easy. The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly. With insightful reports and a functional mobile app, Pipedrive is a user-friendly CRM that significantly boosts our productivity.
Pros
Pipedrive is user-friendly and keeps your sales process organized. Its interface is clean, straightforward, and easy to navigate. The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting.
Cons
The complex sequence, advanced automation workflows, and detailed customer segmentation features are missing.
Response from Pipedrive
Hello,
Thank you for your review!
We’re glad to hear that Pipedrive has helped streamline your sales process and boosted productivity. We appreciate your feedback on advanced automation and segmentation features, and we’ll consider them for future improvements.
We deeply appreciate your support and look forward to making Pipedrive even better for you in the future.
Best regards,
Pipedrive Team

- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very visual
Reviewed on 27/11/2023
Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.
Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.
Pros
For us visual people, this is the best solution. I can see exactly what's going on in my sales channel with this easy to use CRM. It's very easy to see the dashboard and move leads around.
Cons
Most other CRM have a great version. This one does not after a brief free trial.
Response from Pipedrive
Andrew, thank you for sharing your insights!
Pipedrive FAQs
Below are some frequently asked questions for Pipedrive.Q. What type of pricing plans does Pipedrive offer?
Pipedrive offers the following pricing plans:
- Starting from: $14.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Pipedrive?
Pipedrive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pipedrive support?
Pipedrive supports the following languages:
Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Pipedrive support mobile devices?
Pipedrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pipedrive integrate with?
Pipedrive integrates with the following applications:
APIANT, Act-On, ActiveCampaign, ActiveDEMAND, ActiveIQ, Acuity Scheduling, Aircall, Apollo.io, Asana, Bedrock Data, Calendly, CallHippo, Callmaker, Crossbeam, Cyclr, Datananas, Dealfront, Demodesk, Docusign, Drip, Dropbox Business, Dryrun, Dux-Soup, FormCrafts, FreshBooks, Front, Gmail, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, HubSpot CRM, Integrate.io, IntelligenceBank, Intercom, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LeadRebel, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, NativeForms, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, QuickBooks Online, QuickBooks Online Advanced, QuoteWerks, Referral Factory, RightSignature, Ringostat, Ruler Analytics, Seamless.AI, Slaask, Slack, Slemma, Snov.io, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, Wishpond, Wiza, Woodpecker.co, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com, vizrm
Q. What level of support does Pipedrive offer?
Pipedrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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