About Pipedrive

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.

Pricing starting from:

$12.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Dutch, English, Finnish, French, German and 9 others, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

Pricing starting from:

$12.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pipedrive Software - Pipeline with Activity
Pipedrive Software - List View
Pipedrive Software - Timeline
Pipedrive Software - Contact View
Pipedrive Software - Take Notes with @mentions
Pipedrive Software - Plan for Follow-Ups
Pipedrive Software - Live Dashboard
Pipedrive Software - Statistics View in Pipedrive
Pipedrive Software - Healthy Pipeline
Pipedrive Software - Seamless Android and iOS Mobile apps
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Pipedrive video
Pipedrive Software - Pipeline with Activity Pipedrive Software - List View Pipedrive Software - Timeline Pipedrive Software - Contact View Pipedrive Software - Take Notes with @mentions Pipedrive Software - Plan for Follow-Ups Pipedrive Software - Live Dashboard Pipedrive Software - Statistics View in Pipedrive Pipedrive Software - Healthy Pipeline Pipedrive Software - Seamless Android and iOS Mobile apps

Features

Total features of Pipedrive: 150

  • API
  • Access Controls/Permissions
  • Account Alerts
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Asset Lifecycle Management
  • Auto-Responders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording Software
  • Campaign Management Software
  • Cataloging/Categorization
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Management Software
  • Data Synchronization
  • Data Visualization Software
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For Mac Devices
  • For Sales Teams/Organizations
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Household Tracking
  • Inbox Management
  • Influence Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Live Chat Software
  • Marketing Automation Software
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management Software
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics Software
  • Product Catalog
  • Project Management Software
  • Proposal Management Software
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On Software
  • Statistical Analysis Software
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management Software
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis Software
  • Third Party Integrations
  • Third-Party Integration
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives

Zoho CRM

4.2
#1 Alternative to Pipedrive
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Salesforce Sales Cloud

4.4
#2 Alternative to Pipedrive
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

monday.com

4.6
#3 Alternative to Pipedrive
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

Bitrix24

4
#4 Alternative to Pipedrive
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time...

Reviews

Overall rating

4.5 /5
(2,307)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 2,307
Christopher J.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The Best CRM In The Game

Reviewed on 08/09/2020

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend...

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Pros

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Cons

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Alternatives Considered

Copper, Zoho CRM, Agile CRM, HubSpot CRM, and monday.com

Reasons for Choosing Pipedrive

Trello does not scale well and was not comprehensive enough for my needs

Switched From

Trello

Reasons for Switching to Pipedrive

Pricing, features and most of all a great and flexible UI/UX
Joseph V.
Overall rating
  • Industry: Computer Hardware
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Big fan of Pipedrive

Reviewed on 04/05/2021

I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an...

I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an integration consultant (pipedriveexperts dot com). I have helped hundreds of customers integrated dozens of different CRMs. No single solution is perfect but I find that Pipedrive is the right choice for a large majority of our clients. Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.

Pros

Pipedrive really is built for salespeople. The reporting functions for management are there, and getting better every quarter, but is the ease-of-use for a salesperson that distinguishes Pipedrive.

Cons

Automations are generally a very strong feature of Pipedrive, but one type of automation is missing (unless you use an external service). That missing capability is date-based triggering of workflows. Pipedrive cannot yet send a birthday greeting or followup message based on a date (past or present). This is an inconvenience for us, and we have to use external tools to solve that problem.

Reasons for Switching to Pipedrive

Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.
Lorraine Z.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Um bom relacionamento

Reviewed on 11/08/2021

Rapidez

Rapidez

Pros

Facilidade de encontrar as informações e navegabilidade (UX).

Cons

Ter que utilizar o Zapier para fazer integrações para algo simples, como alternar a entrada do Lead para cada vendedor.

Alternatives Considered

HubSpot CRM and Pipefy

Reasons for Choosing Pipedrive

O CRM do Active era muito engessado e precisávamos de mais autonomia.

Switched From

ActiveCampaign

Reasons for Switching to Pipedrive

A facilidade em configurar as informações dentro do sistema.
Eden B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Avoid this software unless you like terrible support + constant problems with features.

Reviewed on 03/09/2021

The fact is, there are SERIOUS issues with this software, their support do NOT know what they are...

The fact is, there are SERIOUS issues with this software, their support do NOT know what they are doing at all... if you report an issue, their 'engineering' team will tell you its 'supposed' to work like that instead of fixing the issue (for example, you can select a calendar in google calendars, it then doesn't work right, and they will blame how the calendar was created, but there is no guide on how to create a calendar properly, you can select the calendar that is of a wrong time, and there is no warning that it wont work correctly to scheduler people until you start getting double booked.)

As an experience development agency owner of 15+ years, these guys need to seriously learn what customer centric design is, and train their engineering team as they seem to live in some kind of 'programmers' bubble. Their first tier support staff need serious training as they cant do anything troubleshooting wise and expect you to spend hours upon hours to troubleshoot the issue for them even if they can replicate the issue.

Customers would be VERY UPSET to know the issues we've uncovered that were never announced, like MASS email delivery issues... in a sales environment that would cost company's thousands, its cost us at LEAST 10's of thousands in sales before we realised and now send important sales emails via another method

Pros

The pipeline management is good in this tool, it has a good base feature set, the problem is however, that many core things are MISSING or dont work right out the box.

Cons

From the outset, this product looks good value, which is likely why it has so many great reviews, however, the more you use it and the moment you need to contact support, you realise the trouble you've got yourself into. If you are a team greater than one, then DO NOT use this software (remember, you might want to grow in future too).

Alternatives Considered

HubSpot CRM, Keap, Salesforce Sales Cloud, and Freshsales

Reasons for Switching to Pipedrive

We choose Pipedrive because of its pricing at the time, and its base feature set was enough for us to grow into, however, during this time we've grown to a large team and uncovered dozens of massive issues, to switch would cost us a considerable investment time and money wise, we feel stuck and cheated as this company is too busy spending money on flashy new features that don't work properly to fix major issues with their workflow and existing feature set.
Marcelo N.
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

O que eu acho do Pipe drive

Reviewed on 06/08/2021

Converti muitas vendas quando utilizei este CRM, me ajudou muito na organização , métricas, ele...

Converti muitas vendas quando utilizei este CRM, me ajudou muito na organização , métricas, ele conversa com você e não te deixa na mão.

Pros

A praticidade e dinamismo em poder controlar o funil de vendas, com organização das tarefas, alertas amei a ferramenta.

Cons

Não tenho o que reclamar. Foi maravilhoso trabalhar com ele e sempre recomendo em todas as empresas que trabalho e ja trabalhei.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Pipedrive

porque ja trabalhei com ele em outras empresas e foi fantástica a facilidade, dinamismo e controle de funil de vendas , me ajudou a converter muitas vendas .
Showing 5 reviews of 2,307 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

Pipedrive has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Pipedrive supports the following languages:

Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, CallHippo, Callmaker, Cyclr, Datananas, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, IntelligenceBank, Kato, Kixie PowerCall, Lead Liaison, LeadBoxer, Leadfeeder, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Nectar Desk, Operations Hub, Ottspotta, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, SharpSpring, Slaask, Slack, Slemma, SupportBee, Survicate, Talkdesk, Talkspirit, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Xplenty, Yesware, Zapier, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.