Constant Contact

Powerful tools and expert guidance to market your business.

About Constant Contact

Constant Contact helps small businesses, nonprofits, and individuals navigate the power and potential of the Internet with a robust suite of web building, ecommerce, domain, logo making and online marketing tools.

You've got this. You've got us.

Pricing starting from:

$20.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Devices

Business size

S M L

Markets

United Arab Emirates, Afghanistan, Australia, St. Barthélemy, Brazil and 124 others, Canada, Switzerland, Germany, Western Sahara, Spain, Micronesia, United Kingdom, South Georgia & South Sandwich Islands, India, Japan, Kyrgyzstan, St. Kitts & Nevis, South Korea, Kuwait, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Pitcairn Islands, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, South Sudan, São Tomé & Príncipe, Turks & Caicos Islands, Togo, Thailand, Tajikistan, Tokelau, Turkmenistan, Tonga, Turkey, Tuvalu, Taiwan, Tanzania, Uganda, U.S. Outlying Islands, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Danish, Dutch, English, French, German and 5 others, Italian, Norwegian, Portuguese, Spanish, Swedish

Pricing starting from:

$20.00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Reporting tab
Manage, organize and export contacts
Select from a variety of conversion-optimized email templates
Campaign reporting
Review detailed stats to understand what's working and what's not
Get reporting on opens, clicks and forwards
Compare the performance of different emails
Design emails with Constant Contact's WYSIWYG email editor
View 9 more
Constant Contact video
Constant Contact video
Constant Contact screenshot: Reporting tab Constant Contact screenshot: Manage, organize and export contacts Constant Contact screenshot: Select from a variety of conversion-optimized email templates Constant Contact screenshot: Campaign reporting Constant Contact screenshot: Review detailed stats to understand what's working and what's not Constant Contact screenshot: Get reporting on opens, clicks and forwards Constant Contact screenshot: Compare the performance of different emails Constant Contact screenshot: Design emails with Constant Contact's WYSIWYG email editor

Features

Total features of Constant Contact: 122

  • A/B Testing
  • API
  • Activity Tracking
  • Advertising Management
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Scheduling Software
  • Audience Targeting
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • CAN SPAM Compliance
  • CRM Software
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Software
  • Email Monitoring
  • Email Templates
  • Email Tracking Software
  • Engagement Analytics
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Heatmaps
  • Image Library
  • Inventory Management Software
  • Kitting
  • Landing Pages/Web Forms
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation Software
  • Marketing Calendar
  • Media Library
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Survey
  • Multi-Account Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Store
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Online Store Builder
  • Order Management Software
  • Performance Metrics
  • Post Scheduling
  • Pre-built Templates
  • Promotions Management
  • Question Branching
  • Randomization
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Rich Text Editor
  • SEO Management
  • Sales Analytics
  • Segmentation
  • Shipping Management
  • Shopping Cart Software
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Performance Management
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Subscription Management Software
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management Software
  • Template Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • WYSIWYG Editor
  • Website Management
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives

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Zoho CRM

4.2
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Reviews

Overall rating

4.3 /5
(1,803)
Value for Money
4/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support Software
4.2/5

Already have Constant Contact?

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Showing 5 reviews of 1,803
Robin I.
Overall rating
  • Industry: Graphic Design Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Constant Contact helps me and my clients stay in touch and generate sales

Reviewed on 31/07/2019

I've attended several Constant Contact classes, and as a result of what I learned, was able to set...

I've attended several Constant Contact classes, and as a result of what I learned, was able to set up a monthly e-magazine for a client that had 6000 recipients and between 5-10 paid advertisers each month. For another client, we set up a monthly email with coupons for returning customers that was very effective at generating repeat business. The data collection features have helped me and my clients grow our client databases. Another corporate client has used Constant Contact to send notifications and newsletters to their employees.

Pros

There are quite a few things to like about Constant Contact, including the number of available, local classes. The vast number of templates available make the process of setting up email campaigns fast and easy, as does having a library of graphics.

Cons

I've been very happy with Constant Content over the years. While there have been a few glitches, they were easily solved with help from customer service. There is always a representative available to help by chat or phone.

Lisa T.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We think of Constant Contact as one of our team members!

Reviewed on 06/04/2021

Always a great experience using Constant Contact ... and on the very rare occasion when I may have...

Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.

Pros

Constant Contact makes it super easy to stay in touch with our association members as well as to create various marketing campaigns.

Cons

The only negative I have is with pricing. While Constant Contact provides tremendous value, and offers fantastic savings for a subscription paid annually (which is a good thing) ... for us as a non-profit, it is easier budget-wise for us to pay monthly, so we are not able to take advantage of the bigger discount. It would be helpful if Constant Contact allowed those same savings to be applied for non-profits who pay monthly ... especially since we have been a long-time customer.

Aaron S.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great For Large Contact Base

Reviewed on 30/08/2016

Pros

Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.

Cons

There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.

Adam B.
Overall rating
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Get up and running easily

Reviewed on 12/03/2021

Overall, I like their niche. They are not trying to be something they are not and they have made...

Overall, I like their niche. They are not trying to be something they are not and they have made huge improvements over the years to the GUI Interface.

Pros

The ease of making a custom email was exactly what we were looking for. We send out a Holiday greeting each year (we buy 2 months worth of CC every year). Once we have made a solid contacts.csv file the rest is really drag and drop. Also, a CC representative threw in a sample email that looks like our website...it was pretty neat, but not Holiday appropriate. Overall, our Holiday email goes out without a hitch and we get some nice reporting on the back-end that helps us for next year.

Cons

My only pet-peeve is if you want to cancel the subscription, you have to go through a sales rep. Slightly annoying in our case. However, all the reps were friendly and low pressure. We were able to cancel in one phone call.

Akande D.
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

A simple and robust solution for Email marketing

Reviewed on 11/03/2020

Constant Contact is a great solution for smaller organizations that have simple email marketing...

Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits.

Pros

Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intuitive and simpler. Our client was able to adopt it quickly where they struggled with other solutions.

Cons

Constant Contact's List set up is not very robust and is somewhat limiting. Their email builder is very structured as well, which can be good for some, but can be difficult to navigate for more custom email builds or email builds that leverage dynamic content.

Showing 5 reviews of 1,803 Read all reviews

Constant Contact FAQs

Below are some frequently asked questions for Constant Contact.

Constant Contact offers the following pricing plans:

  • Starting from: $20.00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

We do not have any information about Constant Contact features

Constant Contact has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Constant Contact supports the following languages:

Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Constant Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Constant Contact integrates with the following applications:

123FormBuilder, 1CRM, 3dcart, Accumulus, Act!, Acuity Scheduling, Agendize, Aircall, AllClients, AnyMeeting, Appforma, AppointmentPlus, Apptivo, Azurepath, Basecamp, Batchbook, Bedrock Data, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClickDesk, Clio, Clover, CompanyHub, ConnectWise Manage, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, Datafield, Debitoor, DialMyCalls, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, EZCare, Easy Insight, Efficy CRM, Eventbrite, Facebook, FreshBooks, Freshdesk, Freshworks CRM, Front, Futurelytics, Genbook, Get Satisfaction, GiftWorks, Gmail, GoldMine Premium Edition, Google Contacts, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kustomer, LeadMaster, LeadPages, LeadsBridge, Lexity Live, Little Green Light, LiveChat, Livespace, LoginRadius, Magento Commerce, MailMunch, ManyContacts, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Help Desk, MoonClerk, Neon CRM, NetSuite, Nimble, Nutshell, OnePageCRM, Operations Hub, Outreach, PadiAct, Perkville, PersistIQ, Personyze, Phone2Action, Pipedrive, Pipeline, Pipeliner CRM, Podio, Privy, ProProfs Training Maker, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Recurly, RepeatRewards, Results CRM, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, SalesforceIQ, Salesformics, Setmore, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, Stripe, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork, Teamwork Desk, Total Party Planner, Tripleseat, Unbounce, Viewbix, Volusion, Vtiger CRM, WebLink Connect, WebRezPro, Weclapp, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Zapier, Zendesk, Zendesk Sell, Zoho Books, Zoho CRM, amoCRM, digioh, dotloop, eBridge Connections, noCRM.io, vcita

Constant Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Constant Contact.