About Bitrix24

Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing.

Bitrix24 aims to provide a practical solution for managing a company online. From clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.

Over 10 million companies rely on Bitrix24 in 186 countries.

Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.

This progressive platform unites robust modules performing the full range of intranet services:
— workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations;
— company services such as visual structure, absence chart, task and work time reporting, employee directory;
— time management tools with check-in/-out mechanism, daily planner, and regular work reports;
— time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync)
— document libraries with flexible permission systems, versioning, and WebDAV support
— social search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions;
— CRM with email integration and visual business process construction tools.

By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of Bitrix24

Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface. Bitrix24 lets you:
— store, search, share and discuss documents and other objects;
— coordinate schedules, tasks, and projects;
— manage external communications via CRM and extranet all with minimal navigation.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)


  • Cloud-based
  • On-premise


Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

Chinese, English, French, German, Indonesian , Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription


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Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban View
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Total features of Bitrix24: 405

  • API
  • Access Controls/Permissions
  • Account Management Software
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Applicant Tracking Software
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking Software
  • Attendee Management
  • Audience Targeting
  • Audio / Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Biometrics
  • Blogs
  • Brainstorming
  • Business Process Control
  • CAN SPAM Compliance
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording Software
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management Software
  • Cataloging/Categorization
  • Channel Management Software
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Library
  • Contractor Management Software
  • Conversation Intelligence
  • Create Subtasks
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Software
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Deal Management
  • Decision Support Software
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions / Forums
  • Distribution Management
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Donation Management Software
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Scheduling Software
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing Software
  • File Storage
  • Financial Management Software
  • For AEC Industry
  • For Cloud Phone Systems
  • For Financial Institutions
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Religious Organizations
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Form Builder
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification Software
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR / Voice Recognition
  • Idea Management Software
  • Import Tasks
  • Inbound Call Center
  • Innovation Management
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Internal Meetings
  • Invoice History
  • Invoice Management
  • Issue Management
  • Issue Scheduling
  • Jobs Board
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management Software
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • List Management
  • Live Chat Software
  • Manual Dialer
  • Marketing Automation Software
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management Software
  • Message Personalization
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multi-board
  • Negative Feedback Management
  • Office Suite
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • On-Demand Recording
  • Onboarding Software
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Online Voice Transmission
  • Opportunity Management
  • Outbound Call Center
  • PBX
  • Parent Task
  • Patient Communications
  • Payment Processing Software
  • Performance Management
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Phone Key Input
  • Pipeline Management
  • Policy Management Software
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics Software
  • Predictive Dialer Software
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Catalog
  • Product Configurator Software
  • Product Roadmapping
  • Progress Tracking
  • Progressive Dialer
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Proposal Generation
  • Proposal Management Software
  • Prospecting Tools
  • Publishing Options
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Records Management Software
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Relationship Tracking
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Resource Scheduling
  • Responsive
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling Software
  • Screen Sharing Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Media Management Software
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Subscriber Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Team Calendars
  • Team Management Software
  • Telemarketing Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Third-Party Integration
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking Software
  • Time Tracking by Client
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications Software
  • Usage Tracking/Analytics
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Video Conferencing Software
  • Virtual Call Center
  • Virtual Extensions
  • Visual Workflow Management
  • VoIP Connection
  • VoIP Software
  • Voice Mail
  • Volunteer Management Software
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Win / Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • Workflow Management Software
  • eCommerce Management



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Overall rating

4.1 /5
Value for Money
Ease of Use
Customer Support Software

Already have Bitrix24?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 571
Overall rating
  • Industry: Market Research Software
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

A Strong CRM for Growing Businesses and Sales Teams

Reviewed on 13/11/2022

Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new...

Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.


Bitrix24 has an extensive CRM module, where we can track and store the data we need about our leads and clients. Even though Bitrix24 offer other modules like Websites builder, the CRM is the feature I like the most about this great app.


Me and some members of my team felt Bitrix24 user interface was a little bit overwhelming compared to other CRM platforms out there. I believe Bitrix24 user interface could be simpler.

Thierno Ousmane
Overall rating
  • Industry: Banking
  • Company size: 501-1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Bitrix24, a promising software in Business management.

Reviewed on 03/09/2022

CRM is the key element for any company to thrive in the digital world besides SEO (Search Engine...

CRM is the key element for any company to thrive in the digital world besides SEO (Search Engine Optimization). We cannot dig deep around it, since it is not our aim topic here. Just know that CRM is a tool that helps companies stay in touch with their clients by analyzing their needs to increase sales. Not only Bitrix24 has it. Microsoft, Salesforce, Zoho, to name just those, have it as well. I really like the fact that Bitrix24 has its own CRM integrated. We don’t need to find another CRM tool elsewhere. It is very helpful because the software enables us to create a detailed database about our clients. This is a very promising product that needs to be improved. I think its whole potential is far from being completely unlocked. Meanwhile, before we have a new version, I globally enjoy this software.


First of all, what is Bitrix24? It is a multi-operations software that enables multi-tasking, from: Creating business sites, automating sales, and project management with rich communication features. That’s why it is called the “All-In-One”. The things that I like about this software lie in its essential tabs on the dashboard:
- The Activity Stream from which we can see the employees of a given project with whom we can interact through chats (both video or text) or comments; there’s a comment section actually for the different projects. While writing, we can share files and use emojis;
- The Employees tab presents the organizational chart with the names of all the employees. And, we can organize it as we want by adding new members or removing some, creating different Departments, and sharing the roles. This makes team management very efficient;
- The Tasks and projects tab that permits us to create tasks and manage the different teams working on them. What is even cooler with this tab is that Bitrix24 gives us an Analytics kind-of-feature that shows in real-time the performances of the different projects, the timing from the beginning to the ending planned, the ongoing tasks, the completed ones, and the total;
- The CRM which stands for Customer Relationship Management. What is adorable with the CRM of Bitrix24 is that we have a whole tab dedicated called CRM, and it is actually very intuitive to use: We can add our clients’ names, their contacts, and some notes about them.


2 things that are less-likable:
- The custom support is sometimes hard to reach. They take a long time to reply to our emails. This can make us feel lonely facing some bugs we would like to report and get the help we need;
- The price is too high for small businesses. Bitrix24 charges USD61 /month (from time to time we can have sales dropping the price) for an entry-level; while softwares like Zoho charges only USD12/month.

Verified Reviewer
Overall rating
  • Industry: Accounting Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

An ideal CRM for your business

Reviewed on 11/11/2022

its fits my need for now in terme of project management. I am looking forward to use it

its fits my need for now in terme of project management. I am looking forward to use it


I like this software because its helps me to plan project and tasks. the interface is users frinedly


I am using not quite long. I am still testing it

Alternatives Considered


Switched From

Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Bitrix24 is a masterpiece!

Reviewed on 07/11/2022

It was awesome and even the FREE version of Bitrix24 offers a lot more features for a SME to...

It was awesome and even the FREE version of Bitrix24 offers a lot more features for a SME to maintain their projects.


It has everything you need to manage your projects, while maintaining team collaboration as well external stakeholders can also get access to your application [role permission restricted] and provide live feedback


The application gets a little bit expensive when your team scales up and back then it's mobile application [android] was having a lots of bugs

Overall rating
  • Industry: Chemicals
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Bitrix24 as an integrated workspace for managing the daily operations of a multifunctional CRM.

Reviewed on 10/11/2022

Bitrix24 is excellent in the reporting and dashboard generation modules, obtaining data in real...

Bitrix24 is excellent in the reporting and dashboard generation modules, obtaining data in real time and graphically displaying the results for a descriptive analysis. Some of the statistics consist of reports on leads, deals, analytics, return on investment, as well as information related to the trends of clients and collaborators in the organization.


One of the most interesting aspects is its friendly environment for managing leads, with the possibility of developing customizable web forms and incorporating them into the workflow for the production of value in the process of gaining new clients. All this allows the automation of the business, specifically in the marketing area, incorporating functionalities that are integrated with the rest of the administrative systems.


It is a comprehensive tool that can be used one hundred percent, incorporating the various modules currently available, both for the management of processes associated with the client and other tools for project management, the financial areas of the organization, etc.

Showing 5 reviews of 571 Read all reviews

Bitrix24 FAQs

Below are some frequently asked questions for Bitrix24.

Bitrix24 offers the following pricing plans:

A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $61/mo Standard: $124/mo Professional: $249/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)

Bitrix24 has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Bitrix24 supports the following languages:

Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese

Bitrix24 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Bitrix24 integrates with the following applications:

3CX, Apache OpenOffice, Asana, Asterisk, Authorize.Net, Azure Active Directory, Box, Braintree, DocuSign, Dropbox Business, Dropbox Paper, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Docs, Google Drive, Jira, Jotform, LibreOffice, Mailchimp, Mailigen, Meta for Business, Microsoft 365, Microsoft Outlook, OneDrive, Operations Hub, PayPal, Pipedrive, Plivo, QuickBooks Online Advanced, Quickbooks Online, SendPulse, Stripe, SugarCRM, Time Doctor, UniSender, WordPress, Xero, Zadarma, Zapier, Zendesk Suite

Bitrix24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Bitrix24.