--- description: Detailed reviews on Bitrix24 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Bitrix24 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bitrix24 Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bitrix24](/software/90602/bitrix24) # Bitrix24 Canonical: https://www.getapp.ae/software/90602/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.getapp.ae/software/90602/bitrix24?page=2) > Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications. > > Verdict: Rated **4.2/5** by 990 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bitrix24 Centralizes CRM, task management, online meetings, and collaboration tools in a single workspace, streamlining business operations. Supports sales, marketing, and customer service with integrated automation, analytics, and omnichannel communication features. Enhances team productivity through project management options such as Kanban boards, Gantt charts, and real-time chat. Offers customizable website and online store creation with built-in marketing tools and CRM integration. Provides flat-fee pricing with no per-user charges, making it accessible for teams of various sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 990 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: $69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Summarization - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management Software - Accounting Software - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimization - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking Software - Appointment Management ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 74 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.ae/directory/230/crm/software) ## Related Categories - [Document Management Software](https://www.getapp.ae/directory/284/document-management/software) - [Instant Messaging & Chat Software](https://www.getapp.ae/directory/320/instant-messaging-chat/software) - [Task Management Software](https://www.getapp.ae/directory/570/task-management/software) - [Business Management Software](https://www.getapp.ae/directory/581/business-management/software) - [Employee Scheduling Software](https://www.getapp.ae/directory/583/employee-scheduling/software) ## Alternatives 1. [monday.com](https://www.getapp.ae/software/91734/monday-com) — 4.6/5 (6028 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.ae/software/90378/salesforce) — 4.4/5 (18781 reviews) 3. [Dynamics 365](https://www.getapp.ae/software/90844/dynamics-365) — 4.4/5 (5820 reviews) 4. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1456 reviews) 5. [Asana](https://www.getapp.ae/software/90584/asana) — 4.5/5 (13567 reviews) ## Reviews ### "Great task management platform. Great freemium version\!" — 5.0/5 > **Paulo** | *2 April 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: For task management it's FREE, it's easy to set up, it's easy to use. > > **Cons**: There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team. > > Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money\! ----- ### "A Solid All-in-One Tool With Room to Improve" — 4.0/5 > **Verified Reviewer** | *28 August 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Bitrix24 is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time. > > **Cons**: The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky. > > My overall experience with Bitrix24 has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat. ----- ### "Good for a small business that does not use a ton of app integration" — 3.0/5 > **Zaina** | *2 January 2026* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. > > **Cons**: The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. > > The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. ----- ### "A powerful all-in-one platform, but needs better support for India" — 5.0/5 > **raj** | *28 August 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I really like the clean UI design and the wide range of options Bitrix24 provides to manage different business processes. It is also value for money, with good customer support (though sometimes a little slow). Bitrix24 offers amazing customization options and has strong documentation, which makes it easier to use. The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars. One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a lot of time in invoice, quotation and other documents. > > **Cons**: Some features are not fully localized for India. For example, UPI payment automation and native WhatsApp integration are missing, and these are very important for businesses here. Inventory is good, but it can be further improved for the Indian market. > > Bitrix24 is a very powerful platform with a wide range of features, but in India a few improvements would make it even better. The inventory management option is highly welcomed here, as many businesses are actively looking for reliable inventory solutions. It would also be very useful if Bitrix24 could support UPI payment automation (PhonePe, Google Pay, Paytm, etc.) since UPI is the most common payment method in India. In addition, WhatsApp integration without depending on third-party apps would be a great advantage, especially with support for Indian payment platforms. ----- ### "A good all-round platform" — 4.0/5 > **Verified Reviewer** | *27 November 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: It was a versatile platform with lots of functionality. The user interace was mostly intuitive and easy to use. > > **Cons**: I didn't find the CRM as functional as other CRMs I have used, but it was still sufficient for what we needed it for. > > My overall experience was positive. The platform met our needs for remote work connection, CRM, documentation, and more. ----- Page: 1 / 41\ Next: [Next page](https://www.getapp.ae/software/90602/bitrix24?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/90602/bitrix24) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data