Chargebee

4.4 (83)
Write a Review!
Subscription Management & Recurring Billing Software

About Chargebee

Chargebee is the #1 ranked software for automating & optimizing your entire recurring revenue lifecycle.

Chargebee enables businesses to offer an exceptional subscription experience to teams & end-users while empowering them to scale without being hindered by tech-stack limitations, rigid business models, compliance regulations, or any growing pains.

Leading companies trust Chargebee to power their full recurring revenue lifecycle, from subscription billing and invoicing to cash, accounting, renewal, and more.

Chargebee integrates seamlessly with Stripe, Paypal, Braintree, Checkout.com, GoCardless, and 30+ other payment gateways and with Xero, QuickBooks, Zendesk, Salesforce + 18 more systems that power every aspect of your business.

Get a Demo Customized to Your Subscription Workflow.


Key benefits of Chargebee

With Chargebee's Dunning Management feature, you can efficiently handle failed payments with smart retries and promptly notify customers before their cards are about to expire, and thereby increase your recurring revenue.

You can give your customers the option to update their billing/card/delivery details and manage their subscriptions on their own, with the help of the Customer Self-Service Portal.

You can customize and address your app's unique needs by using Chargebee's easy to learn, simple to use RESTful APIs that are backed with solid documentation.

By setting up events notifications using Multiple Webhooks, you can ensure that data is in-sync across multiple apps.

By working with multiple payment gateways and alternative payment methods, you can optimize your payment processing based on different customer segments.

Using the secured and customizable hosted checkout pages you can readily start accepting subscribers, without a single line of code.

You can configure automated transactional emails to be sent to your customers, to deliver value throughout your customer life-cycle.

Similarly, you can automate customized invoices to be sent to your customers every time a charge is made.

In addition to collecting payment via cards, you can also collect and reconcile payments made via cash, checks, ACH and other modes of payment.


Images

Chargebee Software - Chargebee Metrics Dashboard
Chargebee Software - Chargebee Subscriptions Tab
Chargebee Software - Chargebee Subscription Details
Chargebee Software - Chargebee Invoices Tab
Chargebee Software - Chargebee Invoice Details
Chargebee Software - Chargebee Hosted Page Customization
Chargebee Software - Chargebee Customer Portal
Chargebee Software - Chargebee Email Notification Template
View 12 more
Chargebee video
Chargebee video
Chargebee video
Chargebee video
Chargebee Software - Chargebee Metrics Dashboard
Chargebee Software - Chargebee Subscriptions Tab
Chargebee Software - Chargebee Subscription Details
Chargebee Software - Chargebee Invoices Tab
Chargebee Software - Chargebee Invoice Details
Chargebee Software - Chargebee Hosted Page Customization
Chargebee Software - Chargebee Customer Portal
Chargebee Software - Chargebee Email Notification Template

Not sure about Chargebee? Compare with a popular alternative

Chargebee

4.4 (83)
VS.

Starting Price

$299.00
month
$399.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

66
62

Integrations

52
21

Ease of Use

4.2 (83)
4.5 (40)

Value for Money

4.1 (83)
4.7 (40)

Customer Service

3.9 (83)
4.8 (40)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

MemberMouse

4.7
#1 Alternative to Chargebee
MemberMouse is an enterprise-class, easy to use, scalable WordPress membership plugin that allows you to accept...

Zoho Invoice

4.7
#2 Alternative to Chargebee
Zoho Invoice is a 100% free, online invoicing software for freelancers and small to medium enterprises (SMEs). It helps...

WooCommerce

4.6
#3 Alternative to Chargebee
Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable,...

Recurly

4.6
#4 Alternative to Chargebee
Support multiple payment gateways. Give customers their choice of regional and global providers. Add testing and...

Reviews

Overall rating

4.4 /5
(83)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
3.9/5

Already have Chargebee?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 83
Ram
Ram
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great product and even better Customer Support

Reviewed on 04/10/2022

We are efficient in new client onboarding and subscription processes because of Chargebee. We were...

We are efficient in new client onboarding and subscription processes because of Chargebee. We were manually raising invoices before but with Chargebee the process is simplified and very effective.

Pros

We have a SMB and Enterprise Sales team and use Chargebee for accounting and subscription purposes to great effect. Invoicing a new client is very easy and UI is super fluid. We have raised a couple of tickets when we encountered bugs but their Customer Success team got in touch with us and solved it within a day.

Cons

There were bugs (duplicate invoice created, client email not registering etc) these happen more frequently than we'd like. It's not that much of a problem because they get resolved super quick

László
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent subscription management platform

Reviewed on 24/10/2019

Overall a very capable subscription management tool with great integrations and great support them!

Overall a very capable subscription management tool with great integrations and great support them!

Pros

Excellent platform to manage your Saas Business. Great, very easy to use integrations with many vendors (Stripe, QuickBooks, Zapier, etc). Highly customizable settings for everything: email templates, the general look, and even the workflow & the custom fields.

Cons

Takes some time to get used to how to work together with your app and integrate everything to work flawlessly, but it worth it. I just wished that when the client has to select the quantity of their licenses, you could edit the label from Quantity to "users" or "licenses".

Alternatives Considered

MemberMouse and Stripe

Reasons for Switching to Chargebee

Integrations is a big plus!
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

To be avoided, it will cost you LT!

Reviewed on 20/11/2020

Pros

Chargebee started as a good product challenging Recurly but now it's really one of the worst decision we ever took

Cons

Their representative explicitly lied to to us to get us on a higher pricing in order to get his bonus and then you are stuck with another representation trying to get you to pay even to get his bonus aswell for the same feature that were promised earlier by someone else.

Their management really needs to train their staff better & decide on a pricing policy that aligns interest (fixed or variable -- you can have it both ways! )

First chance we get, we get away from this scamming company!

Alternatives Considered

Recurly, Odoo, Zuora, Stripe, GoCardless, and Zoho Invoice
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy Subscription Management

Reviewed on 25/02/2021

It has been useful to set up our automated subscription plans. Creating different plans, promos,...

It has been useful to set up our automated subscription plans. Creating different plans, promos, and payment methods were quite easy.

Pros

Chargebee makes it very easy to set up automatic billing, subscription creation, and setting up promos for our customers. The interface is fairly straightforward to navigate and they connect with much of our tech stack, which helps streamline workflows.

Cons

Not much to not like. There are a lot of settings, such as reminders and notifications that you need to make sure you set up if you want to stay on top of your billing. Once they are set up, they are very helpful!

Alister
Alister
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

easy subscription management software

Reviewed on 19/01/2018

managing payments on saas product.

using for invoicing and planning

managing payments on saas product.

using for invoicing and planning

Pros

nice options available to flexible pricing options for SaaS.

complete suite to manage invoicing and recurring payment.

The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.

Cons

payment gateway integration can be a little more seamless they always encourage stripe, but a lot of spurious txns get generated on that platform.

Response from Chargebee

Hey Alister,

Thank you for your review :) We¿re happy that you find our product features useful.

Regarding your feedback on payment gateways, we are constantly working towards a more seamless integration.

Apart from Stripe we do integrate with several other payment gateways and Payment methods, please take a look at it and let us know if you are interested in any of these ( you can reach out to [email protected]) . We will definitely help you with the set-up process.

Showing 5 reviews of 83 Read all reviews

Chargebee FAQs

Below are some frequently asked questions for Chargebee.

Chargebee offers the following pricing plans:

  • Starting from: $299.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Launch: Free tier - $50k aggregate revenue free Rise: $299/month (billed monthly) or $249/month (billed annually) - includes $50k/month revenue Scale: $599/month (billed monthly) or $549/month (billed annually) - includes $75k/month revenue Contact Chargebee for details of Enterprise plans.

Chargebee has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Chargebee supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Chargebee supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Chargebee integrates with the following applications:

AskNicely, Avalara, Avalara - inactive, Baremetrics, BigCommerce, Braintree, Capsule, ChartMogul, Dasheroo, Formstack Forms, Freshdesk, GetAccept, Gmail, GoCardless, Google Analytics 360, Google Contacts, Gravity Forms, Groove, Groove, HubSpot CRM, Intercom, Klaviyo, Knack, LeadDyno, Mailchimp, Mailchimp Transactional Email, Moxo, Operations Hub, PayPal, Pipedrive, ProfitWell, QuickBooks Online, ReferralCandy, Refersion, Sage Intacct, Salesforce Sales Cloud, SendPulse, ShipStation, Shopify, Slack, Smartsheet, Stripe, Tapfiliate, TaxJar, Twilio, Typeform, Worldpay, Xero, Zapier, Zendesk Suite, Zoho CRM, authorize.net

Chargebee offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Chargebee.