--- description: Detailed reviews on 1CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare 1CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 1CRM Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [1CRM](/software/90666/info-at-hand-crbm) # 1CRM Canonical: https://www.getapp.ae/software/90666/info-at-hand-crbm Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/90666/info-at-hand-crbm?page=2) > 1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month. > > Verdict: Rated **4.3/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of 1CRM 1CRM offers these key advantages over competitive solutions: 1) Professional Services Automation (PSA): Gantt charts, resource management \& timesheets. See a real-time, color coded representation of all your project tasks in a timeline. 2) Complete CRM solution: Effectively manage your entire business within just one online platform. 1CRM includes full order \& project management capabilities, email integration, contact management, and sales \& marketing automation. Instantly access any lead/contact/account profile to find contact information, view your interaction history or upcoming opportunities. 3) So Many Integration\!: 1CRM works with the products you love - integrating with over 40 popular products \& services; such as WordPress, PieSync, Magento, Stripe, RingCentral, WooCommerce, Skype, Lead Guerrilla, LiveChat and DropBox. 4) Highly Customizable - 1CRM adapts to any industry with its uniquely flexible design. Customize your screen and print layouts, tabs, and language, while personalizing your dashboards \& mobile experience to instantly access the information that matters most to you\! 5) Free Edition - 1CRM's free 3 user Startup Edition contains the most features and functionality of any free CRM software on the market. 6) Cost effective Cloud or on-premise deployment available. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 57 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 1CRM - **Founded**: 1997 ## Commercial Context - **Starting Price**: $15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 30-day free trial, no credit card required. Startup: $12 per user, per month Startup+: $19 per user, per month Professional: $28 per user, per month Enterprise: $34 per user, per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Billing & Invoicing - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Portal - Collaboration Tools - Configurable Workflow - Contact Management Software - Contract/License Management - Credit Card Processing - Customizable Branding ## Integrations (32 total) - Adobe Commerce - Dropbox Business - Evernote Teams - Gmail - GoTo Meeting - Google Calendar - Google Maps - Google Workspace - HubSpot Marketing Hub - Joomla - Lead Guerrilla - LinkedIn for Business - LiveChat - Meta for Business - Microsoft Excel ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [CRM Software](https://www.getapp.ae/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.ae/directory/230/crm/software) - [Billing and Invoicing Software](https://www.getapp.ae/directory/240/billing-invoicing/software) - [Contact Management Software](https://www.getapp.ae/directory/337/contact-management/software) - [Quoting Software](https://www.getapp.ae/directory/341/quoting/software) - [Business Management Software](https://www.getapp.ae/directory/581/business-management/software) ## Alternatives 1. [Bitrix24](https://www.getapp.ae/software/90602/bitrix24) — 4.2/5 (984 reviews) 2. [Zoho CRM](https://www.getapp.ae/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.ae/software/90378/salesforce) — 4.4/5 (18768 reviews) 4. [Dynamics 365](https://www.getapp.ae/software/90844/dynamics-365) — 4.4/5 (5811 reviews) 5. [Odoo](https://www.getapp.ae/software/102445/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "great value and productivity" — 4.0/5 > **Terry** | *24 August 2015* | Management Consulting > > hands down best value in software we have used and implemented. Straightforward set up and customization. The team has seamlessly integrated the tool into their daily work and increased productivity. Platform conformed to our needs as opposed to so many tools that require significant changes in workflow. ----- ### "Bruce from MADD Virgin Drinks" — 5.0/5 > **Bruce** | *3 April 2015* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: 1CRM is an excellent product for any small to medium sized business. MADD Virgin Drinks is a premium line of alcohol free drinks, licensed under Mothers Against Drunk Driving, sold in the US and Canada, and 1CRM handles all of our CRM and Order Processing very well. The software is highly customizable so we have modified many of the edit and summary screens to add or delete fields or to change the headings to make them clearly understandable to everyone using the system. There are also a great many overall options and choices to make to tailor the software to our own individual requirements, without the need for expensive customization. We know exactly where all our orders are at any time. In the CRM we particularly like being able to tie emails to a variety of options such as a contact, a project that we are working on or a marketing effort. We use Quickbooks outside of 1CRM to complete our bookkeeping. We have not integrated the invoicing yet but will do so soon. The best part of all is that 1CRMOnCall hosts our installation and the cost of the whole system, software, hosting and support, is inexpensive. > > **Cons**: Not much. Its an excellent product that needs little support. Customer Support is not immediate but then we are not paying for red hot support either. ----- ### "CRM is more customisable" — 3.0/5 > **Suresh** | *11 May 2017* | Electrical/Electronic Manufacturing | Recommendation rating: 6.0/10 > > **Pros**: We did not have to change our business process much to adapt to the software, instead the Software was flexible enough to fit our needs. > > **Cons**: The UI is a bit old school, could be better with the generation. Also, at times the customer support is not readily available ----- ### "good CRM, includes all the basics with focus in marketing, sales and customer support." — 5.0/5 > **Jose** | *27 June 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: All the functionalities expected into a CRM tool. Modules for Sales, Marketing and Customer service. Updates are not frequent but when done, make a good difference. Pricing is right about every other CRM. There's an on-premise option for free (but no support) that can help a small business to understand the basics. > > **Cons**: Not downsides for this product. it pretty much delivers what's offered. the CRM features are very straight-forward and pricing is comparable to all other options in the market. Having an exposed API is available in the advance option (the one that pays the most). > > A good CRM that is worth trying. It will help your business get managed better. It's not about the CRM tool itself but about the processes behind. ----- ### "1CRM is a great started CRM for a Service Company" — 4.0/5 > **James** | *4 April 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: Service Companies struggle with finding a CRM that can help them and there business and 1CRM does the job. > > **Cons**: Cons are more of a personal preference I feel like the module editor should be included in every plan. > > The Free Version and the Paid Versions you get everything you need in a CRM ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/90666/info-at-hand-crbm?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/90666/info-at-hand-crbm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data