About Teamwork
Teamwork.com is the only project management platform built specifically for client work. Deliver work on time and on budget, eliminate client chaos, and understand profitability in one platform. Teamwork's customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management add-ons, enabling Teamwork.com to be the 'one-stop shop' solution for business owners.
Teamwork.com is trusted by over 20,000 companies worldwide with a global team of over 350 employees, making project management more straightforward, more efficient, and more impactful with our project planning software, integrated with all the tools you already use.
Teamwork.com makes it easy for everyone to see what they're working on, who they're working with, and what comes next — whatever size your team is. Reducing the level of complexity in collaboration gives you and your team the freedom to work the way you want.
We believe that work and project management are more than just getting the job done. It's about delivering results. Teamwork.com gives users every advantage to stay on track and deliver work on time, collaborate effectively, and achieve high-performance results.
Our products work together to support your team with improved collaboration, seamless communication, and faster project delivery:
- Teamwork: a work and project management tool that helps in-house and remote teams improve collaboration, visibility, accountability, and ultimately results.
- Teamwork Desk: a central place for shared mailboxes like support and contact so that you can manage client requests, support, and project communications with more visibility at scale.
- Teamwork Chat: a messaging platform that helps teams make decisions through improved collaboration and productivity.
- Teamwork CRM: an easy-to-use sales CRM software that gives you everything you need to manage your sales pipeline, organize your processes, and get critical insights on accelerating your growth.
- Teamwork Spaces: a modern, intuitive content collaboration workspace with intelligent features like required reading and live widgets - helping your team to become more engaged and accountable when it comes to company content.
Teamwork.com is a solution built for all client services teams; with a flexible platform, you can customize what you need and want:
- Human Resources: Create a centralized hub for your client services team to work alongside HR to collaborate on projects across the organization efficiently.
- SEO: Teamwork.com enables SEOs to manage all your tasks without hassle
- Marketing Design Agencies: Teamwork.com helps you plan and track your projects, so you have more time to develop creative ideas that wow your clients
- Architects: Take control of your architect projects by efficiently collaborating with your clients
- Consultants: Teamwork.com directly helps consultants improve collaboration, control scope creep, and resolve client issues faster
- Agencies: Manage multiple complex client projects with ease, Never miss a billable minute, Unlimited free access for your clients, Scale into a platform with everything you need to run your agency
- PMOs: Teamwork.com helps project management teams deliver better projects in less time.
- Product Teams: Easily manage and execute product requirements from concept to completion.
- Marketing Teams: From campaign planning to content production, the right project management software can take your marketing team's work from done to delightful.
Teamwork.com is, ultimately, the last project management tool you'll ever use. Get started working together beautifully with Teamwork.com today using our 30-day free trial, or schedule a demo with our team.
Key benefits of Teamwork
Work the way you want – no matter what methodology you use and no matter what job title or certifications you have.
Manage your people with trust and transparency – treating your people like pros and empowering you to see what’s happening while it’s happening.
Scale high-performance deliberately – so you can run your project your way, no matter how big or global your team is.
Reduce the complexity of collaboration – making it easy for everyone to see what they’re working on, who they’re working with, and what comes next – no matter how big the team is.
Centralize all project information – so that your teammates can zoom in on the details of every task – and you can zoom out to manage the bigger picture with cross-project analytics.
Scale the way you work – making it easy to manage permissions and privacy down to the task level and oversee multiple projects at the same time.
See everything in one place so you can effortlessly manage your team, projects, clients, and freelancers.
Get all the advanced features you need, from time tracking to budgeting to resource allocation — to run effectively.
Grow when you’re ready by seamlessly adding CRM, Desk, Chat, or Spaces to your PM set-up.
Our products work together to support your team with improved collaboration, seamless communication, and faster project delivery:
- Teamwork.com: a work and project management tool that helps in-house and remote teams improve collaboration, visibility, accountability, and ultimately results.
- Teamwork Desk: a central place for shared mailboxes like support and contact so that you can manage client requests, support, and project communications with more visibility at scale.
- Teamwork Chat: a messaging platform that helps teams make decisions through improved collaboration and productivity.
- Teamwork CRM: an easy-to-use sales CRM software that gives you everything you need to manage your sales pipeline, organize your processes, and get critical insights on accelerating your growth.
- Teamwork Spaces: a modern, intuitive content collaboration workspace with intelligent features like required reading and live widgets - helping your team to become more engaged and accountable when it comes to company content.
Teamwork.com is a solution built for all client services teams; with a flexible platform, you can customize what you need and want:
- Human Resources: Create a centralized hub for your client services team to work alongside HR to collaborate on projects across the organization efficiently.
- SEO: Teamwork.com enables SEOs to manage all your tasks without hassle
- Marketing Design Agencies: Teamwork.com helps you plan and track your projects, so you have more time to develop creative ideas that wow your clients
- Architects: Take control of your architect projects by efficiently collaborating with your clients
- Consultants: Teamwork.com directly helps consultants improve collaboration, control scope creep, and resolve client issues faster
- Agencies: Manage multiple complex client projects with ease, Never miss a billable minute, Unlimited free access for your clients, Scale into a platform with everything you need to run your agency
- PMOs: Teamwork.com helps project management teams deliver better projects in less time.
- Product Teams: Easily manage and execute product requirements from concept to completion.
- Marketing Teams: From campaign planning to content production, the right project management software can take your marketing team's work from done to delightful.
Teamwork.com is, ultimately, the last project management tool you'll ever use. Get started working together beautifully with Teamwork.com today using our 30-day free trial, or schedule a demo with our team.
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
TeamWork Projects Incorporates Project Notebooks, Customer Portal and OS-Agnostic Desktop Timer
Reviewed on 12/08/2018
Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for...
Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for more than 8 years and while I don't have a need to use it daily, I go to it for special projects and when I need a different kind of project control than I get with Apptivo.
The interface is pretty, with soothing colors.
The TeamWork crew creates excellent help documentation that's easily found in a comprehensive knowledgebase, they now have some full-fledged free online courses, and they included a customer support and feedback system within the dashboard.
And then there's this:
Transparency via a visual roadmap and update system on the TeamWork website that actually gets updated on a regular basis. Yes, I like skipping over to the website to see what are the latest fixes and what goodies they're planning.
Pros
Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future.
TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers.
TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos.
There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients.
This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.
Cons
TeamWork's free tier is less generous than some of the other highly rated project management apps.
Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON.
Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.
Response from Teamwork.com
Hi there,
Thank you for the review of Teamwork Projects.
Kind regards,
Nancy at Teamwork.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Feature-Rich Project Management Platform: Teamwork
Reviewed on 10/01/2023
All in all, Teamwork is a great project management platform that has a lot to offer. It's great for...
All in all, Teamwork is a great project management platform that has a lot to offer. It's great for those looking for a comprehensive solution that allows them to manage their projects with ease.
Pros
Teamwork is an incredibly comprehensive and feature-rich project management platform. It has everything you need to collaborate with your team and keep up with tasks. It's easy to use and it saves time by streamlining many of the most common project management tasks.
Cons
While Teamwork is great for those looking for a comprehensive project management platform, it can be a bit overwhelming for those with less experience. It's also a bit pricier than some of the other options out there.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
A great concept run by not great developers
Reviewed on 03/09/2022
My experience is that we are in the serious lookout of another product. If you are not an occasional...
My experience is that we are in the serious lookout of another product. If you are not an occasional user and want to do any serious work, this tool is not the right fit.
Pros
I like the fact that its integrated with other products such as Desk. Its relatively easy
Cons
Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it.
Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality.
For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket.
On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms.
Response from Teamwork.com
Hey there,
Thank you for taking the time to leave us a review! I'm glad to hear that you have found Teamwork easy to use and benefited from our integrations.
I am really sorry to hear that you have been experiencing issues. I will be sure to pass your feedback around updates onto the team.
I can understand your frustration around the issues you have faced with our platform. We would love the opportunity to improve your experience with Teamwork. Please send us an email at [email protected] the team would be happy to work with you to help resolve these problems.
Kind regards,
Willow at Teamwork
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Teamwork: A Comprehensive Project Management Tool with Robust Collaboration Features
Reviewed on 11/03/2023
Pros
Comprehensive project management capabilities: Teamwork provides a wide range of tools and features to help teams manage their projects effectively, from task and milestone tracking to time and resource management.Collaboration and communication: Teamwork offers various communication and collaboration tools, including messages, comments, and notes, allowing team members to communicate and share information easily.Customizable workflows: Teamwork enables teams to customize their workflows to fit their unique needs, which can help streamline processes and improve efficiency.User-friendly interface: Many users find Teamwork's interface intuitive and easy to navigate, making it straightforward to manage projects and collaborate with team members.Integrations and add-ons: Teamwork integrates with a variety of other tools and services, such as Google Drive, Dropbox, and Salesforce, allowing teams to leverage their existing workflows and tools within the platform.
Cons
Limited reporting capabilities: While Teamwork offers various reporting options, some users feel that the reporting functionality is not as robust as it could be.Steep learning curve: As with any new software, there can be a learning curve when getting started with Teamwork, particularly for teams who are not accustomed to using project management software.Limited mobile app capabilities: Some users have reported that the Teamwork mobile app is not as fully featured as the desktop version, which can be limiting for teams who need to access the software on the go.
Alternatives Considered
AsanaSwitched From
Microsoft Project- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Could Not Do My Job Without Teamwork!
Reviewed on 18/10/2022
I use Teamwork for Client management, Office management, document storage, email, database,...
I use Teamwork for Client management, Office management, document storage, email, database, invoicing, standard operating procedures, tasks, templates, workflows, etc. Customer service has always been excellent and the price point is fair.
Pros
Makes it super easy to manage multiple clients and projects. Teamwork works as a CRM and an Internal Project Management System . It's like having my complete office online and I am able to integrate all the remaining online tools I utilize with it in one way or another.
Cons
Would like to see more automated workflows for more varied tasks and features, similar to Kajabi or Dubsado
Reasons for Switching to Teamwork
Teamwork is a real workhorse and super user friendly.Teamwork FAQs
Below are some frequently asked questions for Teamwork.Q. What type of pricing plans does Teamwork offer?
Teamwork offers the following pricing plans:
- Starting from: $12.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
A 30-day free trial is available, after which Teamwork pricing tiers are: Free Forever: $0 (for 2 projects and up to 5 users) Deliver: $10/user/month billed annually (or $12.50/user/month when billed monthly). Grow: $18/user/month billed annually (or $22.50/user/month when billed monthly). Enterprise: To receive accurate pricing information, contact Teamwork directly.
Q. Who are the typical users of Teamwork?
Teamwork has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Teamwork support?
Teamwork supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Teamwork support mobile devices?
Teamwork supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Teamwork integrate with?
Teamwork integrates with the following applications:
Asana, Basecamp, Bitbucket, Blinksale, Box, Capsule, ConnectWise CPQ, Desk.com, Dropbox Business, Easy Insight, Everhour, Evernote Teams, Float, Flowdock, FogBugz, Formstack Forms, FreshBooks, Geckoboard, GetSiteControl, GitHub, Gmail, Google Calendar, Google Contacts, Google Drive, Gravity Forms, Grow, Harvest, Highrise, HipChat, HubSpot Marketing Hub, Hubstaff, IDoneThis, Instabug, Jira, Jotform, Kanban Tool, Kanbanery, Keap, Microsoft Excel, Microsoft Outlook, Microsoft To Do, Nimble, Nutshell, OneDrive, OnePageCRM, Operations Hub, PayPal, Pipedrive, Pivotal Tracker, Podio, Process Street, ProdPad, Proposify, QuickBooks Online Advanced, Quickbooks Online, Redmine, Resource Guru, Salesflare, Salesforce Sales Cloud, Sentry, Slack, SolarWinds Service Desk, Stride, SupportBee, Targetprocess, Teamwork Desk, Test Lodge, Tick, Time Doctor, TimeCamp, Trello, Twilio, Weekdone, Workstack, Wufoo, Xero, Yammer, Zapier, Zendesk Suite, Zoho Analytics, Zoho CRM
Q. What level of support does Teamwork offer?
Teamwork offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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