Microsoft 365

Cloud collaboration and file sharing application suite

About Microsoft 365

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.

Pricing starting from:

$6.99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Microsoft 365

Key benefits of Microsoft 365

  • Take email and calendar on business trips, with access from your computer or mobile device.

  • Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

  • Save documents in the cloud and edit them from anywhere.

  • Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

  • Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

    With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Argentina, Australia, Belgium, Brazil, Canada , Chile, China, Colombia, Czechia, Germany, Denmark, France, United Kingdom, India, Japan, North Korea, Latvia, Mexico, Malaysia, Netherlands, New Zealand, Portugal, Romania, Singapore, Slovenia, Turkey, United States, Vietnam, South Africa

    Supported Languages

    Arabic, Bulgarian, Chinese, Czech, Danish , Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Pricing starting from:

    $6.99/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Microsoft 365

    Images

    Microsoft 365 Software - Microsoft Word is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Excel is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft PowerPoint is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Outlook is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft OneNote is included in Office 365 subscriptions
    Microsoft 365 Software - Skype for Business is included in Office 365 subscriptions
    Microsoft 365 Software - Desktop applications are available for Windows and Mac
    Microsoft 365 Software - Users can access and edit their documents offline through the desktop applications
    Microsoft 365 Software - Native mobile apps for iOS, Android, and Windows phone are also available
    Microsoft 365 Software - Mobile apps are available for both smartphones and tablet devices
    View 11 more
    Microsoft 365 video
    Microsoft 365 Software - Microsoft Word is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Excel is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft PowerPoint is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Outlook is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft OneNote is included in Office 365 subscriptions
    Microsoft 365 Software - Skype for Business is included in Office 365 subscriptions
    Microsoft 365 Software - Desktop applications are available for Windows and Mac
    Microsoft 365 Software - Users can access and edit their documents offline through the desktop applications
    Microsoft 365 Software - Native mobile apps for iOS, Android, and Windows phone are also available
    Microsoft 365 Software - Mobile apps are available for both smartphones and tablet devices

    Features

    Total features of Microsoft 365: 71

    • @mentions
    • Activity Tracking
    • Address Book
    • Alerts/Notifications
    • Appointment Management
    • Archiving & Retention
    • Audit Trail
    • Booking Management
    • Brainstorming
    • Calendar Management
    • Calendar/Reminder System
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Conferencing
    • Contact Management Software
    • Customizable Templates
    • Data Synchronization
    • Data Visualization Software
    • Discussions/Forums
    • Document Automation
    • Document Capture
    • Document Generation Software
    • Document Management Software
    • Document Storage
    • Document Templates
    • Email Management Software
    • Email Monitoring
    • Email Templates
    • Event Management Software
    • File Management
    • File Sharing Software
    • File Transfer
    • Full Text Search
    • Image Editing
    • Inbox Management
    • Live Chat Software
    • Meeting Management
    • Microsoft Outlook Integration
    • Mobile Access
    • Multi-Language
    • Multiple Format Support
    • Multiple Projects
    • Notes Management
    • Office Suite
    • Offline Access
    • Presentation Tools
    • Productivity Tools
    • Real Time Notifications
    • Real-time Updates
    • Reminders
    • Remote Access/Control
    • Reporting/Analytics
    • Response Management
    • Room Booking
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Task Management Software
    • Task Progress Tracking
    • Team Calendars
    • Template Management
    • Templates
    • To-Do List
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Version Control
    • Video Conferencing Software
    • Video Streaming
    • Video Support

    Alternatives

    iCloud

    4.6
    #0 Alternative to Microsoft 365
    iCloud from Apple is a secure cloud storage solution for storing multiple types of content online, and across all your...

    WPS Office

    4.5
    #1 Alternative to Microsoft 365
    WPS Office is a file sharing and productivity suite designed to help businesses of all sizes create, edit, and share...

    Zoom Meetings

    4.6
    #2 Alternative to Microsoft 365
    Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

    Microsoft Excel

    4.8
    #3 Alternative to Microsoft 365
    Excel is a spreadsheet management software program with data analysis tools to help users track and visualize data for...

    Reviews

    Overall rating

    4.6 /5
    (13,068)
    Value for Money
    4.3/5
    Features
    4.6/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.3/5

    Already have Microsoft 365?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 13,068
    Oscar
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Office 365 - Good for general use

    Reviewed on 04/02/2021

    We liked a lot. We managed to unify all the administration of licensing, mail and storage in a...

    We liked a lot. We managed to unify all the administration of licensing, mail and storage in a single tool which helped us save money.

    Pros

    The storage it gives is superior to others for both cloud storage and mail, this has been one of the things that made us acquire the complete suit.

    Cons

    The integration with third parties has not been the same as with our previous provider, which was Gsuit. The ease of having an account for everything and being able to share with clients was degraded a bit.

    Alternatives Considered

    Google Workspace

    Reasons for Choosing Microsoft 365

    Having a single vendor for software, mail, and storage was important to us, it helped us increase operational capacity and simplify the management of collaboration tools.

    Switched From

    Google Workspace

    Reasons for Switching to Microsoft 365

    The aim was to unify administration and increase capacities. This tool did everything.
    Esther
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Best Option for Automatically-Updated Office Installs, But Not the Greatest Value

    Reviewed on 03/12/2019

    Office 365 fits a very specific purpose, but it's a purpose that is very common in office environmen...

    Office 365 fits a very specific purpose, but it's a purpose that is very common in office environments: ensuring that you always have the latest version of Office applications available to you, including on multiple computers if you choose one of the higher-priced packages. Gone are the days of needing to purchase each new edition of Office every 3 years, because Office 365 automatically upgrades whenever a new version is released. The downside is, you're then locked into a monthly subscription, and then if you cancel it, all the money you spent leaves you with no access to the applications. This may not be a problem for everyone, but it is frustrating at times to realize you are essentially just "renting" access to the software. Its activation system is also a bit buggy, as Word regularly asks me to sign into my Microsoft account to re-activate the software, despite nothing on my account changing. If you can get beyond these issues, however, Office 365 definitely fills an important niche.

    Pros

    Always provides the latest version of all Office applications, can be used on multiple computers (depending on package purchased), offers OneDrive storage included with the packages

    Cons

    Becomes expensive over time, local installs of the applications sometimes need to be reactivated due to bugs in the activation system, locks you in to a specific software ecosystem

    Alternatives Considered

    LibreOffice

    Reasons for Switching to Microsoft 365

    Wider support for various document types, and needed advanced features of Office that were not available on open-source alternatives.
    Wyatt
    Overall rating
    • Industry: E-Learning
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Microsoft 365 is the full package

    Reviewed on 17/01/2023

    My overall experience with Microsoft 365 has been great, there are many ways to use it to ensure...

    My overall experience with Microsoft 365 has been great, there are many ways to use it to ensure your organization has everything it needs to be successful.

    Pros

    Microsoft 365 provides a simple and straightforward to align all employees within an organization to one system. The features are rich and can be used by non-technical and power users alike. The suite of applications can get just about anything you need done.

    Cons

    Microsoft 365 can be a challenge to deploy initially, and the customer servive/technical support provided by Microsoft is not what I would consider top-tier. I have had many support tickets dropped or no support provided at all, which is not ideal for such a complex product.

    Tim
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    A great collection of tools that falls short for business

    Reviewed on 22/06/2016

    Office365 has it all. Productivity apps like the Microsoft Office suite, Sharepoint, Delve, Sway,...

    Office365 has it all. Productivity apps like the Microsoft Office suite, Sharepoint, Delve, Sway, Email, Active Directory sync, etc. are what's included.

    Once downloaded and installed, the office suite works better than previous versions. The online version of the office suite works well, but is still lacking features of the desktop apps. It is similar to Google apps for business but looks like Microsoft Office. Delve is a super cool tool that allows users to see recent documents that they are their coworkers are using. The email system functions well and also works well in conjunction w/ Microsoft Outlook desktop app.

    My big gripe, as always, is Sharepoint. Even though Sharepoint has been improved with the updates to 2013 and then 2016, it still has many issues that Microsoft has not fixed, although they know about them.
    The 2 most common problems I have had with Sharepoint are disappearing files and OneDrive for Business desktop client errors.

    Randomly disappearing files is a horrible thing for a cloud storage service to do! I have seen at least 1 file disappear per month that I have been using Sharepoint and that's simply unacceptable. Especially since Microsoft is supposedly gearing their business towards business technology. Seeing as I work for a state funded organization that has a fixed income, there really isn't much of an option to switch from the service, because Office365 is the cheapest one that can be easily administered from off-site.

    Every 1-2 weeks I have to manually stop syncing sharepoint with my computer and resync it. This costs me about 2 hours of minimized productivity each time. I have also had 2 issues where the client simply failed for unknown reasons. The first time, Microsoft support forced me to reformat and reinstall everything, which again is a huge time waster. The second time resulted in 2 days of inconsistent access to sharepoint through he client, so I had to use the web interface. On the topic of the web interface... YOU CAN'T MOVE FILES IN THE WEB INTERFACE! The only way to do it is with a paid app that you add to Sharepoint, which still isn't that convenient. Additionally, the web view of Sharepoint is clunky and not easy to navigate back once you've made it somewhere in the file structure. The 2 stage recycle bin can also be a big space waster. If you manage a lot of documents you can end up with a loaded recycle bin and no free space. I can honestly go on and on about how much I like the concept of Sharepoint, and how bad it has always let me down.

    Pros

    Full of features that can meet just about anyone's needs at a fair price.

    Cons

    Sharepoint is still awful. Bottom line... explore your options for cloud storage thoroughly before making the choice to store your files w/ Microsoft Sharepoint.

    John
    Overall rating
    • Industry: Design
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Microsoft 365 Makes Things So Much Easier

    Reviewed on 06/10/2022

    Overall, I'm very pleased with MS 365! I wouldn't switch to any other Office-like product. I'm with...

    Overall, I'm very pleased with MS 365! I wouldn't switch to any other Office-like product. I'm with MS 365 from here on out!

    Pros

    I especially love the fact that SharePoint is a part of Microsoft 365. All the software provided in Microsoft 365 is fantastic, easy to use and understand, and just works. Additionally, Power Automate makes it possible for me to automatically save emails that have attachments directly into a SharePoint library. That alone is a game changer! Love it!

    Cons

    There's very little that I dislike about this software. The admin side can be a bit confusing, but that's likely just me not knowing enough about it. I wish OneDrive was a bit quicker to sync too. That's the one major issue I have with this. Dropbox blows MS 365's OneDrive away when it comes to syncing speed.

    Reasons for Switching to Microsoft 365

    The whole MS 365 package is so professionally put together and easy to understand. And there's so many training options available for MS 365. Other products seem a bit quirky and at times clunky.
    Showing 5 reviews of 13,068 Read all reviews

    Microsoft 365 FAQs

    Below are some frequently asked questions for Microsoft 365.

    Microsoft 365 offers the following pricing plans:

    • Starting from: $6.99/month
    • Pricing model: Subscription
    • Free Trial: Available

    Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

    Microsoft 365 has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Microsoft 365 supports the following languages:

    Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Microsoft 365 supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Microsoft 365 integrates with the following applications:

    Microsoft Bookings, Microsoft Excel, Microsoft Invoicing, Microsoft OneNote, Microsoft Outlook, Microsoft Planner, Microsoft PowerPoint, Microsoft SharePoint, Microsoft StaffHub, Microsoft Teams, Microsoft Word, OneDrive, Skype for Business

    Microsoft 365 offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Microsoft 365.