Microsoft 365

Cloud collaboration and file sharing application suite

About Microsoft 365

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.


Key benefits of Microsoft 365

  • Take email and calendar on business trips, with access from your computer or mobile device.

  • Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

  • Save documents in the cloud and edit them from anywhere.

  • Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

  • Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

    With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.


  • Images

    Microsoft 365 Software - Microsoft Word is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Excel is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft PowerPoint is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Outlook is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft OneNote is included in Office 365 subscriptions
    Microsoft 365 Software - Skype for Business is included in Office 365 subscriptions
    Microsoft 365 Software - Desktop applications are available for Windows and Mac
    Microsoft 365 Software - Users can access and edit their documents offline through the desktop applications
    Microsoft 365 Software - Native mobile apps for iOS, Android, and Windows phone are also available
    Microsoft 365 Software - Mobile apps are available for both smartphones and tablet devices
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    Microsoft 365 video
    Microsoft 365 Software - Microsoft Word is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Excel is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft PowerPoint is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft Outlook is included in Office 365 subscriptions
    Microsoft 365 Software - Microsoft OneNote is included in Office 365 subscriptions
    Microsoft 365 Software - Skype for Business is included in Office 365 subscriptions
    Microsoft 365 Software - Desktop applications are available for Windows and Mac
    Microsoft 365 Software - Users can access and edit their documents offline through the desktop applications
    Microsoft 365 Software - Native mobile apps for iOS, Android, and Windows phone are also available
    Microsoft 365 Software - Mobile apps are available for both smartphones and tablet devices

    Not sure about Microsoft 365? Compare with a popular alternative

    Microsoft 365

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    Pricing Options

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    Ease of Use

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    Reviews

    Overall rating

    4.7 /5
    (13,524)
    Value for Money
    4.3/5
    Features
    4.6/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.3/5

    Already have Microsoft 365?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 13,524
    Blair
    Blair
    Overall rating
    • Industry: Religious Institutions
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A must have for any office

    Reviewed on 24/10/2019

    Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I...

    Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.

    Pros

    Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me.

    Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities.

    I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.

    Cons

    There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.

    Alternatives Considered

    WordPerfect Office

    Reasons for Switching to Microsoft 365

    Office 365 is superior in every way and well worth the money.
    Karla Brigitte
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Exploring the Features of Microsoft 365: A Comprehensive Review

    Reviewed on 08/06/2023

    During my internship in the pharmaceutical product development and research department at the...

    During my internship in the pharmaceutical product development and research department at the University, Microsoft 365 played a crucial role in our daily operations. The suite of applications, such as Word, Excel, and PowerPoint, allowed us to create and edit documents, analyze data, and prepare presentations with ease. The cloud storage provided by OneDrive enabled seamless collaboration among team members, ensuring that everyone had access to the latest versions of files. Additionally, the integration with Outlook facilitated efficient email communication and scheduling of meetings. The comprehensive capabilities of Microsoft 365 streamlined our workflows, enhanced collaboration, and contributed to our productivity in the pharmaceutical research department.

    Pros

    Microsoft 365 offers a range of powerful advantages. Firstly, its suite of productivity tools, including Word, Excel, PowerPoint, and Outlook, provides comprehensive solutions for various tasks. The cloud-based nature of Microsoft 365 allows for seamless collaboration and easy access to files from any device, enabling teams to work together efficiently. The integration with OneDrive ensures secure file storage and sharing, while the real-time co-authoring feature enhances collaboration by allowing multiple users to edit documents simultaneously. Additionally, the robust security features of Microsoft 365 protect sensitive data, providing peace of mind for organizations. The regular updates and new features introduced by Microsoft also ensure that users have access to the latest tools and functionalities, further enhancing productivity.

    Cons

    Despite its numerous advantages, Microsoft 365 has a few limitations. One of the primary concerns is the subscription-based pricing model, which may be a deterrent for individuals or small businesses on tight budgets. Additionally, the installation and setup process can be time-consuming, particularly for users unfamiliar with the software. Some users have reported occasional compatibility issues when working with non-Microsoft file formats or collaborating with users on different platforms. Moreover, the extensive range of features and options within Microsoft 365 can be overwhelming for new users, requiring some time to become familiar with the full capabilities of the software.

    John
    Overall rating
    • Industry: Construction Software
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Good Feature Set but Still a Ways to Go

    Reviewed on 09/04/2019

    I believe that most companies signing up with Microsoft for email get an attractive deal for Office...

    I believe that most companies signing up with Microsoft for email get an attractive deal for Office 365 as an included package. That makes the offering worthwhile. The office tools online are getting better but still have a ways to go. Online access and collaboration is worth the extra cost for Office 365 but just don't expect to have it transform your life completely.

    Pros

    The cloud availability and collaboration capabilities are definitely the best features of Office 365. It's nice to be able to access email, files and my tools from any device anywhere. That gives me freedom to not have my laptop with me in every situation. I love the ability to share and collaborate on documents with teammates and have a central location for us to all share files and ideas.

    Cons

    The tools are just not robust enough yet and in the case of SharePoint and Teams, they are downright clunky. We have all been spoiled over the years with the excellent products Microsoft has developed for their Office platform. The many generations of these products have given us business tools that we legitimately could not do without. Power Point is very good, Word is excellent, and Excel cannot be be beaten. However, their cloud counterparts still fall noticeably short of the client offerings. Yes, you can choose to edit your online doc in the client version but you actually must to access some of your favorite functionality. That is irritating and you find yourself just defaulting to the client if you feel like you have even marginally heavy lifting to do. SharePoint and Teams, in my opinion, are great ideas that don't yet have a positive user experience to make them must-have tools.

    Kabo
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Microsoft Teams ⭐⭐⭐⭐

    Reviewed on 31/10/2023

    Microsoft is the best product i ever came across

    Microsoft is the best product i ever came across

    Pros

    Microsoft teams , excel , powerpoint , one note , calendar

    Cons

    The product is easy to use and can recommend even to someone who is not computer literate

    Davide
    Overall rating
    • Industry: Legal Services
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    The king of the hill for decades - for good reason

    Reviewed on 22/08/2023

    It’s the most famous and used suite in the world, so we need to say more? It has its shortcomings,...

    It’s the most famous and used suite in the world, so we need to say more? It has its shortcomings, sure, but all in all it’s not much and practice makes perfect. Moreover, be it at individual level or at large corporate level, the suite is familiar and has your back covered.

    Pros

    Microsoft 365 is as popular as personal computers go, and for good reason. After decades of development, you couldn’t really ask for much more. The suite is rich, clean, and usable on-premise on Windows and Mac devices as well as online.

    Cons

    One of the biggest gripes I have is that sometimes the UI feels clunky, some basic features are buried in sub menus and other less used feature are more prominent. Other features are just plain clunky to use or to look at - sometimes you can see that its a suite that has been kept up to date through the years and not thought/rebuilt from the ground up, so to say. You can customise many aspects, but it’s a long process. I don’t think that this is a deal breaker at all, but some competitors do better and are less jarring especially when using a feature for the first time.

    Alternatives Considered

    Google Workspace

    Reasons for Switching to Microsoft 365

    Microsoft suite is well established and its file formats are a world standard. I also find it easier to work with it since it’s so widely used and online you can find tutorial, help, third party integrations and all kind of tools
    Showing 5 reviews of 13,524 Read all reviews

    Microsoft 365 FAQs

    Below are some frequently asked questions for Microsoft 365.

    Microsoft 365 offers the following pricing plans:

    • Starting from: $6.99/month
    • Pricing model: Subscription
    • Free Trial: Available

    Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

    Microsoft 365 has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Microsoft 365 supports the following languages:

    Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Microsoft 365 supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Microsoft 365 integrates with the following applications:

    Microsoft Bookings, Microsoft Excel, Microsoft Invoicing, Microsoft OneNote, Microsoft Outlook, Microsoft Planner, Microsoft PowerPoint, Microsoft SharePoint, Microsoft StaffHub, Microsoft Teams, Microsoft Word, OneDrive, Skype for Business

    Microsoft 365 offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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