---
description: Detailed reviews on Microsoft 365 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Microsoft 365 with similar products.
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title: Microsoft 365 Reviews, Prices & Ratings | GetApp UAE 2026
---

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# Microsoft 365

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> Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more
> 
> Verdict: Rated **4.6/5** by 14175 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft 365

 Take email and calendar on business trips, with access from your computer or mobile device.&#10;&#10; Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.&#10;&#10; Save documents in the cloud and edit them from anywhere. &#10;&#10; Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.&#10;&#10; Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.&#10;&#10;With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14175 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Activity Tracking
- Address Book
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Audit Trail
- Authentication Software
- Booking Management
- Brainstorming
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Management Software
- Content Creation

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online Meeting Software](https://www.getapp.ae/directory/101/online-meetings/software)

## Related Categories

- [Online Meeting Software](https://www.getapp.ae/directory/101/online-meetings/software)
- [Document Management Software](https://www.getapp.ae/directory/284/document-management/software)
- [Email Management Software](https://www.getapp.ae/directory/306/email-management/software)
- [File Sharing Software](https://www.getapp.ae/directory/422/file-sharing-api/software)
- [Productivity Software](https://www.getapp.ae/directory/330/productivity/software)

## Alternatives

1. [Google Drive](https://www.getapp.ae/software/90762/drive) — 4.8/5 (28635 reviews)
2. [Google Docs](https://www.getapp.ae/software/91392/google-docs) — 4.7/5 (29244 reviews)
3. [Google Workspace](https://www.getapp.ae/software/90761/google-workspace) — 4.7/5 (17751 reviews)
4. [OneDrive](https://www.getapp.ae/software/91652/onedrive) — 4.5/5 (12893 reviews)
5. [Microsoft SharePoint](https://www.getapp.ae/software/90850/sharepoint) — 4.4/5 (5470 reviews)

## Reviews

### "Still not polished enough, but great value for money" — 4.0/5

> **Fernando** | *2 March 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: Impressive feature set, from simple to very complex, with an excellent value for the money. Good integration with new technologies, like cloud for file storage and file sharing, and a variety of systems to use it (Mac, Windows, Web, Android)
> 
> **Cons**: When a bug appears, it takes a lot of time to get fixed.&#10;Some implementations are very old and should be removed.&#10;Some features need proper implementation in newer systems.&#10;UI is a mixed bag of new and old technologies.
> 
> I started using Office when Office didn't exist. Separate programs, like Word, in the DOS era. It grew, consolidated into a bunch of separate programs that talked with OLE (God save us\!). Nowadays, the experience across the suite is much smoother, but there are a lot of rough edges to fix. For example, PowerQuery is a nice addition, but it needs to be polished a lot so the integration with Excel is better. Things like everyday work while moving the cursor are a pain if you are not accustomed to (try to move the cursor to edit a formula and you'll get mixed results).&#10;Microsoft needs to continue optimizing the interface, removing old features that no one uses, maybe using a plugin system, and consolidating the interface.&#10;Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features). As of today, if you switch from Classic to New Outlook, you'll miss lots of features, and you'll feel like a Guinea pig because Microsoft uses you to do the testing, adding or removing features. We are now everyday beta testers without that name.

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### "Microsoft 365 Great Value for Non-Profits" — 4.0/5

> **Monica** | *20 August 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Being able to provide multiple user licensing, mostly for using Word, has been our main focus. For most of our staff, Word is the primary program used for most of the work day. The Microsoft App is also an excellent feature for users needing to transfer documents for use on digital devices; the ability to maintain the formatting and even edit with the same formatting capabilities in the app is awesome.
> 
> **Cons**: The Authenticator App function requiring 2-factor authentication when logging into a device. No other safety login requires holding 2 devices in hand in order to get access to one of them.
> 
> We use Microsoft 365, primarily Word, for our pastoral and teaching staff. It has been very cost effective for a non-profit to be able to have multiple users on a license.

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### "Big company; not for the little people like me" — 3.0/5

> **Bernard** | *28 July 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: Gets the basics done for creating my work documents and for writing my essays and especially my novels.
> 
> **Cons**: HOW in heck could Microsoft cut my access off after their July 2026 upgrade without sending me some prompt of what was about to occur? Took me three days to restore. Customer service was so busy with other admittedly confused users like I am to answer the call.
> 
> Good for my business and artistic practices. Too many hassles like everything Microsoft and Apple have unleashed on the world without choice.

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### "Exceptional Value for Enterprise Email and Document Management" — 5.0/5

> **Hector** | *28 July 2026* | Construction Software | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft 365 offers exceptional value for money given the sheer depth of tools it provides for a fast-paced commercial construction environment. The email management capabilities in Outlook are outstanding; utilizing custom keyword rules, maintaining intricate folder hierarchies, and writing custom VBA scripts to automate replies with attachments has completely streamlined my daily correspondence. Furthermore, the document management and file sharing features allow me to seamlessly maintain complex cost-modeling data in Excel and ensure those pipelines stay synced and up-to-date across our teams and external databases.
> 
> **Cons**: While the suite is incredibly powerful, the ease of use can decline sharply when you dive into its more advanced capabilities. There is a steep learning curve required to build and troubleshoot custom macros or complex Excel data pipelines. Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky. Finally, while customer support is available, they sometimes struggle to provide immediate, escalated solutions for highly specific, technical workflow issues, which means you often have to rely on self-troubleshooting.
> 
> My overall experience has been highly positive, as the platform is an indispensable part of my daily operational workflow. When managing heavy civil engineering projects, the ability to rely on robust file sharing ensures the entire team is looking at the most current data. Whether I am structuring databases, managing massive amounts of project emails, or coordinating with the field, the suite handles the heavy lifting reliably and bridges the gap between complex data management and everyday corporate communication.

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### "Microsoft 365 is a must-have\!" — 4.0/5

> **Taylor** | *23 September 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 allows document creation, wide spread team communication, great file storage, spreadsheets all in one easy to access location\! One of my favorite capabilities is Copilot\!
> 
> **Cons**: I have nothing negative to say about Microsoft 365. It makes my life easier on a daily basis\! If I had to choose a con it would be having to pay a monthly subscription, but even that is very competitive pricing.
> 
> Microsoft 365 makes our office run much smoother. Between Teams communication, Excel spreadsheet, office to office communication, Sharepoint, OneDrive..we use it all\! It keeps our office organized and everyone on the same page.

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## Links

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| en | <https://www.getapp.com/collaboration-software/a/microsoft-365/> |
| en-AE | <https://www.getapp.ae/software/90725/microsoft-365> |
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| pt | <https://www.getapp.com.br/software/90725/microsoft-365> |
| pt-PT | <https://www.getapp.pt/software/90725/microsoft-365> |

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