---
description: Detailed reviews on Box based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Box with similar products.
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title: Box Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Content Management System (CMS) Software](/directory/276/content-management-system-cms/software) > [Box](/software/90760/box)

# Box

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> Box helps growing businesses organize, share, store, and manage files and documents on one secure, AI-powered platform. By bringing together content, AI, workflows, and governance in one Intelligent Content Management platform, Box gives lean teams leverage to operate like much larger organizations.
> 
> Verdict: Rated **4.4/5** by 5637 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Box

• Keeps files safe with cloud-native security and compliance capabilities such as granular access controls, watermarking, and classification. Businesses stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. &#10;&#10;• With everything from file annotations to tasks, working together on files is easy on Box. Collaborate in real time with people both inside and outside businesses, no matter the device or software they’re using, and do it from anywhere. &#10;&#10;• Securely connects content to the rest of tech stack with multiple pre-built integrations (such as, Zoom, Slack, Google Workspace, and Microsoft 365)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5637 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Box
- **Founded**: 2005

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 2-week free trial is offered and the pricing plans are as follows:&#10;Box Personal: Always free for one user&#10;Business: $20 per user/month&#10;Business Plus: $33 per user/month&#10;Enterprise: $47 per user/month&#10;Enterprise Plus: $50 per user/month&#10;Enterprise Advanced: Contact us
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Sharing
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication Software
- Automatic Backup
- Backup and Recovery

## Integrations (76 total)

- Adobe Workfront
- Airtable
- AppOmni
- AppSheet
- Asana
- Benchling
- Bluebeam Revu
- CI HUB Connector
- ChatGPT
- Claris Connect
- Claude
- CloudSign
- Darktrace
- Device Magic
- Docusign

... and 61 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Content Management System (CMS) Software](https://www.getapp.ae/directory/276/content-management-system-cms/software)

## Related Categories

- [Content Management System (CMS) Software](https://www.getapp.ae/directory/276/content-management-system-cms/software)
- [Digital Asset Management Software](https://www.getapp.ae/directory/280/digital-asset-management/software)
- [Document Management Software](https://www.getapp.ae/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.ae/directory/335/web-collaboration/software)
- [Cloud Storage Software](https://www.getapp.ae/directory/350/cloud-storage/software)

## Alternatives

1. [Google Drive](https://www.getapp.ae/software/90762/google-drive) — 4.8/5 (28554 reviews)
2. [Google Workspace](https://www.getapp.ae/software/90761/google-apps-for-business) — 4.7/5 (17629 reviews)
3. [OneDrive](https://www.getapp.ae/software/91652/onedrive) — 4.5/5 (12782 reviews)
4. [Microsoft 365](https://www.getapp.ae/software/90725/microsoft-office-365) — 4.6/5 (14121 reviews)
5. [Microsoft SharePoint](https://www.getapp.ae/software/90850/sharepoint) — 4.4/5 (5452 reviews)

## Reviews

### "Box is a breeze\!" — 5.0/5

> **Mai** | *20 March 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work\!
> 
> **Cons**: No cons\! I think Box uses strategic AI to help automate workflows and that has proven to be a huge asset to our teams and clients\!
> 
> I'm thoroughly enjoying the rollout of our use with Box. Thus far, it's proving to be a phenomenal program that all departments are benefitting from\!

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### "Easy, Powerful, and Fantastic for Metadata" — 5.0/5

> **Bonnie** | *6 February 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Box was super easy to use for our Marketing team, we loved the data structure and that we could tag our digital assets with metadata very easily for locating items. We loved how easy it was to share with outside vendors as well.
> 
> **Cons**: Honestly, there wasn't much to dislike about Box. The only reason we moved away from it was that the entire rest of the organization was using Sharepoint which we have to pay for any ways and the Marketing team had stopped applying the metadata to new files which was the main reason we went with Box. If we weren't a Microsoft org, we would have stayed with Box.
> 
> Box was incredibly simple to setup, incredibly easy to manage. The UI was fabulous. Admin backend and user management was so easy. I highly highly rate them.

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### "Box works well for storage, but not the best with collaboration" — 3.0/5

> **Pat** | *22 May 2025* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Box storage is efficient and allows for good sharing outside of the company. Easy to open documents and save down in file folder.
> 
> **Cons**: Box is not as great with internal collaboration and simulatenous work as Google Drive making it hard to justify continuing to use
> 
> Box is getting harder to justify the cost as Google Drive is easy to collaborate across internal user and share

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### "Secure, Reliable Document Management Built for Enterprise" — 5.0/5

> **Radha** | *23 April 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Box was its strong focus on secure, enterprise‑grade file storage and collaboration, combined with ease of use.&#10;&#10;In particular:&#10;&#10;Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features, making it especially well‑suited for organizations handling confidential documents.&#10;Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and expiration settings.&#10;&#10;Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files.&#10;&#10;Excellent Microsoft integration – Seamless integration with tools like Microsoft 365 (Word, Excel, Outlook) made it easy to edit and collaborate on documents without leaving Box.&#10;&#10;Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage.&#10;&#10;Overall, what stood out most was Box’s ability to balance security with usability. It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict data protection requirements.
> 
> **Cons**: What I liked least about Box was that, while it’s very strong on security and compliance, it can sometimes feel heavy and less flexible for everyday use.&#10;&#10;In particular:&#10;&#10;Interface can feel cluttered – With many enterprise features layered in, the user experience isn’t always as clean or intuitive as some lighter file‑sharing tools.&#10;Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow.&#10;&#10;Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems.&#10;&#10;Administrative complexity – Managing permissions, policies, and settings requires careful attention, which can be time‑consuming for administrators.&#10;Cost for advanced features – Pricing can add up, particularly when advanced security, collaboration, or compliance features are required.&#10;&#10;Overall, the main drawback was that Box sometimes felt overbuilt for simpler needs. It’s excellent for regulated or security‑focused environments, but for teams looking for speed and simplicity first, it can feel more complex than necessary.
> 
> My overall experience with Box was reliable and professional, particularly in environments where security, compliance, and document control are priorities.&#10;Box performed very well as a centralized document management and collaboration platform. It provided strong confidence that files were stored securely, with clear version history, access controls, and auditability. Sharing documents—both internally and with external parties—was straightforward, and the ability to manage permissions at a granular level was especially valuable when working with sensitive or confidential information.&#10;Collaboration features such as file previews, comments, and real‑time editing worked smoothly and reduced the need to download documents or rely on multiple versions. Integration with Microsoft 365 was a notable strength, allowing documents to be edited and co‑authored efficiently while remaining within Box’s secure environment.&#10;&#10;That said, the experience sometimes felt heavy for everyday use. The interface can feel busy, especially for users who only need basic file storage and sharing. Performance occasionally slowed when working with large folders or many files, and offline access was less intuitive than native desktop file systems. From an administrative perspective, managing settings and permissions required careful oversight, which added complexity.&#10;&#10;Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration.

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### "Kaganjo Opinion on Box Usage" — 5.0/5

> **Kelvin** | *12 March 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Box allows me to seamlessly store and share files in cloud.&#10;With Box, I am able to collaborate on files with colleagues in real-time.
> 
> **Cons**: Box is among the flawless file sharing tools that I have ever used.

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## Links

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