About Booker

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Our Platform is built around 5 main pillars of business management:

Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more.

Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options.

Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform.

Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools.

Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.

Pricing starting from:

$129.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Booker

Key benefits of Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    $129.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Booker

    Images

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    Booker Software - Set up an ecommerce store in Booker
    Booker Software - Use the calendar in Booker to shedule your appointments and book rooms
    Booker Software - Booker lets customers book from Facebook
    Booker Software - Offer services and deals from your Booker webiste
    Booker Software - Customer satisfaction survey in Booker
    Booker Software - Customer loyalty points in Booker
    Booker Software - Booker lets you access appointments reports
    Booker Software - Manage your product inventory in Booker
    Booker Software - Use Booker to see your regular schedule
    Booker Software - View recent appointments in Booker
    Booker Software - Use Booker's marketing network to promote your business
    View 21 more
    Booker video Booker video Booker video Booker Software - 1 Booker Software - 2 Booker Software - 3 Booker Software - 4 Booker Software - 5 Booker Software - 6 Booker Software - 7 Booker Software - 8 Booker Software - 9 Booker Software - Set up an ecommerce store in Booker Booker Software - Use the calendar in Booker to shedule your appointments and book rooms Booker Software - Booker lets customers book from Facebook Booker Software - Offer services and deals from your Booker webiste Booker Software - Customer satisfaction survey in Booker Booker Software - Customer loyalty points in Booker Booker Software - Booker lets you access appointments reports Booker Software - Manage your product inventory in Booker Booker Software - Use Booker to see your regular schedule Booker Software - View recent appointments in Booker Booker Software - Use Booker's marketing network to promote your business

    Features

    Total features of Booker: 82

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Attendance Management
    • Automated Scheduling
    • Barcode / Ticket Scanning
    • Before & After Pictures
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Clock In / Out
    • Commission Management
    • Confirmation/Reminders
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Electronic Signature
    • Email Marketing Software
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Scheduling Software
    • Employee Self Service
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • Inventory Management Software
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation Software
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Time Clock
    • Ordering Automation
    • Payment Processing Software
    • Payroll & Commissions
    • Payroll Management
    • Point of Sale (POS)
    • Purchasing & Receiving
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring Appointments
    • Referral Tracking
    • Reminders
    • Reporting/Analytics
    • Reservations Management
    • Retail Inventory Management Software
    • Retail POS
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • Sales Reports
    • Schedule Distribution
    • Shift Swapping
    • Social Media Integration
    • Task Scheduling
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Clock Software
    • Transaction History
    • Treatment Packages
    • Website Integration
    • eCommerce Management

    Alternatives

    Mindbody

    4.0
    #1 Alternative to Booker
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Vagaro

    4.7
    #2 Alternative to Booker
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    Phorest

    4.8
    #3 Alternative to Booker
    In addition to helping salons to effortlessly manage stock, staff and sales, Phorest Salon Software gives users the...

    Shopify

    4.5
    #4 Alternative to Booker
    Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

    Reviews

    Overall rating

    4.1 /5
    (925)
    Value for Money
    3.9/5
    Features
    4.0/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.1/5

    Already have Booker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 925
    Ashely S. Ashely S.
    Overall rating
    • Industry: Consumer Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Book It!

    Reviewed on 11/10/2018

    Pros

    Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

    Cons

    The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

    Michael C. Michael C.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Using it for our Med Spa

    Reviewed on 24/09/2019

    Booker does what we need, support has always been responsive and it is easy to use.

    Booker does what we need, support has always been responsive and it is easy to use.

    Pros

    Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

    Cons

    We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

    Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

    Alternatives Considered

    DaySmart Salon

    Reasons for Choosing Booker

    We were with a franchise that required Booker for a year.

    Switched From

    DaySmart Salon

    Reasons for Switching to Booker

    Mandated by Francise
    Heba M. Heba M.
    Overall rating
    • Industry: Consumer Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Good but customer support is lacking.

    Reviewed on 29/10/2021

    Pros

    Very easy to use and customize. Easy to access from anywhere.

    Cons

    Expensive and lots of down time. Expensive for adding more features. Lots of reporting issues but customer service isn’t helpful

    Alternatives Considered

    Mindbody

    Reasons for Switching to Booker

    Mind body was very focused on classes
    Anna P. Anna P.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Booker? ARE YOU KIDDING?

    Reviewed on 10/04/2017

    This company is a joke. They may have tried to put together a Salon software, which has some good...

    This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker being slow, or totally down on a regular basis), and we have heard every unimaginable excuse, but the only people that are having a very costly, negative impact, are the businesses that purchased this worthless product. We came to Booker primarily through the recommendation of Spa Magazine. They touted Booker as being the Best Software Company in the market and they still continue to do so. We took their recommendation strongly and pursued Booker. We were courted with full Attention and Promises when we first met. We were promised complete support and excellent service, which was also written by American Spa. We signed on with Booker and slowly problems continued to arise. We worked through them but as time progressed, it became a regular ongoing occurrence. We were told that Booker was growing too fast and that the problems would be resolved; this couldn't be further from the truth. Things progressively got worse! We have issues getting through to Booker and the slowness and down times are becoming commonplace. Our business has suffered and lost customer satisfaction and comfort in quick appointments. Our good will has been damaged and through all of this, we have tried to be tolerant and understanding. Last week the experience in our company, using Booker software, became intolerable. The software was barely running or slow, and on our busiest day, it completely shut down. We were so dependent on Booker that we had to turn away our business. We cannot continue to do business this way! We would love to know if other companies are dealing with this issue and what they are doing to keep their business from this harm. While we wait on hold and continue trying to get through to the owner of Booker, we are searching for a software that can service our needs with minimal issues. Please let us know

    Response from Kirsten

    Dear Anna,

    We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements.

    We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback.

    Thank you,
    The Booker Team

    Celeste W. Celeste W.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Just switched BACK to Booker from another booking software

    Reviewed on 25/07/2019

    We have been using Booker in my business for years and earlier this year we were convinced by...

    We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!

    Pros

    Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.

    Cons

    The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.

    Alternatives Considered

    Mindbody

    Reasons for Choosing Booker

    We needed a more comprehensive product.

    Reasons for Switching to Booker

    Negative reviews from staff who used Mindbody in other clinics.
    Showing 5 reviews of 925 Read all reviews

    Booker FAQs

    Below are some frequently asked questions for Booker.

    Booker offers the following pricing plans:

    • Starting from: $129.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $195: Keep your clients coming back with email campaigns and text confirmations. Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

    Booker has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Booker supports the following languages:

    English

    Booker supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booker integrates with the following applications:

    Clover, Facebook for Business, Google Analytics, Google Calendar, Keap, Mailchimp, Twitter

    Booker offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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