---
description: Detailed reviews on Booker based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Booker with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Booker Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Booker](/software/90769/booker)

# Booker

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> Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.
> 
> Verdict: Rated **4.1/5** by 981 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Booker

Scheduling: Managing your spa or salon booking calendar is simple with Booker's all-in-one tools. Sync in real time to the Business app to run your business from the palm of your hand.  &#10;&#10;Consumer Booking: Let clients book anytime, anywhere with online scheduling and an AI assistant handling texts and appointments 24/7. Booker businesses can even connect with new clients by listing in the Mindbody app. &#10;&#10;Payments: Run quick, easy transactions right from your phone, and streamline in-store purchases with an integrated POS system. Sell gift cards, memberships, and packages while simplifying payments and improving sales reporting. &#10;&#10;Staff payroll: Flexibility is key when processing payroll. Booker offers different pay types from standard hourly to commission-based, per-service fees, bonuses, and blended options that will meet your needs. &#10;&#10;Marketing: Promote your services with a branded booking experience to convert drop-ins and engage regulars with targeted emails. Grow referrals and reviews with built-in tools. &#10;&#10;Operations: With an all-in-one solution like Booker, everything you need to run and grow your business is integrated right into your software. Reduce admin time and run your business your way with features designed to save you time every day.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 981 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Playlist
- **Location**: San Luis Obispo, Cape Verde
- **Founded**: 2000

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Flexible plan options for every salon \&amp; spa. Explore the features to find the plan that works for you.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Australia, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting Software
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Attendance Management
- Automated Scheduling
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM Software
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal

## Integrations (6 total)

- Clover
- Google Analytics 360
- Google Calendar
- Keap
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Spa Software](https://www.getapp.ae/directory/69/spa-management/software)

## Related Categories

- [Spa Software](https://www.getapp.ae/directory/69/spa-management/software)
- [Reservation & Online Booking Software](https://www.getapp.ae/directory/83/reservation-online-booking/software)
- [Point of Sale Software](https://www.getapp.ae/directory/195/point-of-sale/software)
- [Salon Software](https://www.getapp.ae/directory/212/salon/software)
- [Scheduling Software](https://www.getapp.ae/directory/233/scheduling/software)

## Alternatives

1. [Calendly](https://www.getapp.ae/software/102609/calendly) — 4.7/5 (4168 reviews)
2. [Google Calendar](https://www.getapp.ae/software/91461/google-calendar) — 4.8/5 (4341 reviews)
3. [Vagaro](https://www.getapp.ae/software/103275/vagaro) — 4.7/5 (3684 reviews)
4. [Goldie](https://www.getapp.ae/software/2061688/goldie) — 4.8/5 (1173 reviews)
5. [Acuity Scheduling](https://www.getapp.ae/software/91169/acuity-scheduling) — 4.8/5 (5774 reviews)

## Reviews

### "Perfect for businesses" — 5.0/5

> **Tanisha** | *29 October 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive. I would recommend that you give it a try today.
> 
> **Cons**: Creating packages and reports could be alot less hassling..  work needed as it relates to credit card processes.

-----

### "Good, but expensive" — 4.0/5

> **Renata** | *5 October 2024* | Hospitality | Recommendation rating: 4.0/10
> 
> **Pros**: Very complete with so many features, marketing and reports.
> 
> **Cons**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it
> 
> Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch

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### "Not my favorite booking software by far." — 2.0/5

> **Carley** | *17 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: It has an unlimited amount of options for services and prices as well as staff.
> 
> **Cons**: Confusing system, spent over 6 months trying to learn it and it's so convoluted I don't understand why anybody would use this, and it's next to Impossible to try to book online through the app
> 
> I did not enjoy Booker at all. Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys". Nothing in the booker booking system was easy or made sense

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### "Using it for our Med Spa" — 5.0/5

> **Michael** | *24 September 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use so, easy to train.  In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.
> 
> **Cons**: We were previously Salon Iris customers and I am a programmer.  With access to the database on that system I could run queries on anything in the database.    Booker does not provide access to the SQL database so that is not possible.  I do however have all of the reports that I need.&#10;&#10;Also, it would be nice to have the ability to set access a little more granular.  For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.
> 
> Booker does what we need, support has always been responsive and it is easy to use.

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### "Just switched BACK to Booker from another booking software" — 4.0/5

> **Celeste** | *25 July 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.
> 
> **Cons**: The customer support could be faster and more helpful.  The client end of scheduling could be easier for the client.
> 
> We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over.  It was one of the worst decisions we have made.  After 4 months of giving it our best try and  much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made.  Booker is the BEST platform for service based booking and the back end reporting of that kind of business.  I do wish their customer service was as good as the other one we tried but it is not nearly as responsive.  We are happy to be back though\!\!

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## Links

- [View on GetApp](https://www.getapp.ae/software/90769/booker)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90769/booker> |
| de-AT | <https://www.getapp.at/software/90769/booker> |
| en | <https://www.getapp.com/customer-management-software/a/booker/> |
| en-AE | <https://www.getapp.ae/software/90769/booker> |
| en-AU | <https://www.getapp.com.au/software/90769/booker> |
| en-CA | <https://www.getapp.ca/software/90769/booker> |
| en-GB | <https://www.getapp.co.uk/software/90769/booker> |
| en-IE | <https://www.getapp.ie/software/90769/booker> |
| en-NZ | <https://www.getapp.co.nz/software/90769/booker> |
| en-SG | <https://www.getapp.sg/software/90769/booker> |
| en-ZA | <https://www.getapp.za.com/software/90769/booker> |
| es | <https://www.getapp.es/software/90769/booker> |
| es-CL | <https://www.getapp.cl/software/90769/booker> |
| es-CO | <https://www.getapp.com.co/software/90769/booker> |
| es-MX | <https://www.getapp.com.mx/software/90769/booker> |
| fr | <https://www.getapp.fr/software/90769/booker> |
| fr-BE | <https://fr.getapp.be/software/90769/booker> |
| fr-CA | <https://fr.getapp.ca/software/90769/booker> |
| nl | <https://www.getapp.nl/software/90769/booker> |
| nl-BE | <https://www.getapp.be/software/90769/booker> |
| pt | <https://www.getapp.com.br/software/90769/booker> |
| pt-PT | <https://www.getapp.pt/software/90769/booker> |

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