Yesware

Pros

The tracking and email notifications on open of an email from the prospects has helped me to figure out best way of targeting right audience.

Cons

The price is constantly changing after subscription is taken.

Pros

I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.

Cons

Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.

Pros

It is very easy to use and light on the system.
I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email.
Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.

Cons

The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.

Pros

We've been using it for several years and were notified recently by Yesware that the version that supports local versions of Outlook 365 is being eliminated. We were told that Microsoft is limiting the ability of developers to use plugins for PC-based Outlook, so they are dropping support for that in August 2020. We use our own ISP for email, using POP/SMTP mail, not a cloud-based environment hosted by Microsoft or Google. What we liked about it was its simplicity once set-up, and the ease of telling whether or not someone opened the email sent, and where that person was located.

Cons

The support organization was Zendesk, a third party. We found that every time we'd have a question or issue they were very responsive, but it took forever to get resolved. Most of the time we'd just live with whatever it was we were dealing with.

Pros

We initially looked into Yesware for our email sequences and reporting before we understood what its full offerings. Once we discovered that you can also share templates and allow each team member to track their own/others performance, we decided to give it a try. It has been a valuable tool/motivator for our entire team to meet and exceed their sale goals.

Cons

Yesware recently added a "Spam Risk Detection" feature that is supposed to predict the probability of your email being flagged as spam. Based on a few responses we received from existing clients, our newsletters' have been ending up in their spam folder while Yesware's "detector" suggested it was low risk. It could use a bit of tuning but we consider it a bonus feature.