Yesware Overview
What is Yesware?
Close more deals with Yesware. Understand your prospects by using data on when they opened their email, whether they clicked on the link, and which templates are most effective. Spend less time manually uploading data into your CRM, Yesware will sync that automatically. Be even more effective in your sales career.
• Email tracking- Get notified who read your email as well as when, where, and what device opened your message.
• Templates- Instantly use custom templates and share the highest reply rates with your team so you save time and use the best messaging.
• CRM Sync- Sync your CRM with the push of a button to cut your data entry time.
• Reports and Analytics- View automated reports to manage your progress and to see who you should follow up with.
Yesware Overview
Pricing
Pricing options
Yesware offer four weeks of free access, after which:
Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing
Yesware Features
Media
Yesware Reviews
Yesware Reviews
A great fit for Outlook users
Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.
Bang for the buck
I was looking at a tool for tracking emails as Google email tracking and streak did not work very well.
My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.
Shifting away from enterprise use - moving toward GMail and Microsoft-hosted offerings
Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information from a sales and support perspective. Email has become one of the least reliable forms of communication, but it remains essential to doing business. Spam detection software is junk. We have found no spam detection software that is reliable and turn off anything to ensure nothing is missed. It can even be manipulated by unscrupulous actors that want to harm the reputation of the sender. There are a million other reasons why it is unreliable. Unfortunately, most companies continue to use it. So we used Yesware to see if our regular communications were being received and opened, in much the same was we use software to verify that our client newsletter communications are opened. Yesware did the job in that respect. We didn't use any of its other features, since we had other software for that.
A Must For Anyone in the Sales/BizDev Field
Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful. Some of it's features are available in most CRM platforms but it is pretty helpful to have it all available in one spot.
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Email Tracking Next Generation Tool
Pros
The tracking and email notifications on open of an email from the prospects has helped me to figure out best way of targeting right audience.
Cons
The price is constantly changing after subscription is taken.
A great fit for Outlook users
Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.
Pros
I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.
Cons
Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.

Bang for the buck
I was looking at a tool for tracking emails as Google email tracking and streak did not work very well.
My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.
Pros
It is very easy to use and light on the system.
I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email.
Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.
Cons
The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.
Shifting away from enterprise use - moving toward GMail and Microsoft-hosted offerings
Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information from a sales and support perspective. Email has become one of the least reliable forms of communication, but it remains essential to doing business. Spam detection software is junk. We have found no spam detection software that is reliable and turn off anything to ensure nothing is missed. It can even be manipulated by unscrupulous actors that want to harm the reputation of the sender. There are a million other reasons why it is unreliable. Unfortunately, most companies continue to use it. So we used Yesware to see if our regular communications were being received and opened, in much the same was we use software to verify that our client newsletter communications are opened. Yesware did the job in that respect. We didn't use any of its other features, since we had other software for that.
Pros
We've been using it for several years and were notified recently by Yesware that the version that supports local versions of Outlook 365 is being eliminated. We were told that Microsoft is limiting the ability of developers to use plugins for PC-based Outlook, so they are dropping support for that in August 2020. We use our own ISP for email, using POP/SMTP mail, not a cloud-based environment hosted by Microsoft or Google. What we liked about it was its simplicity once set-up, and the ease of telling whether or not someone opened the email sent, and where that person was located.
Cons
The support organization was Zendesk, a third party. We found that every time we'd have a question or issue they were very responsive, but it took forever to get resolved. Most of the time we'd just live with whatever it was we were dealing with.
A Must For Anyone in the Sales/BizDev Field
Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful. Some of it's features are available in most CRM platforms but it is pretty helpful to have it all available in one spot.
Pros
We initially looked into Yesware for our email sequences and reporting before we understood what its full offerings. Once we discovered that you can also share templates and allow each team member to track their own/others performance, we decided to give it a try. It has been a valuable tool/motivator for our entire team to meet and exceed their sale goals.
Cons
Yesware recently added a "Spam Risk Detection" feature that is supposed to predict the probability of your email being flagged as spam. Based on a few responses we received from existing clients, our newsletters' have been ending up in their spam folder while Yesware's "detector" suggested it was low risk. It could use a bit of tuning but we consider it a bonus feature.
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Yesware Pricing
Yesware Pricing
Yesware offer four weeks of free access, after which:
Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing
Yesware offer four weeks of free access, after which:
Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing
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Yesware Features
Yesware Features
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Categories
Categories
Additional information for Yesware
Additional information for Yesware
Key features of Yesware
- A/B testing
- Automatic reminders
- Bounce tracking
- CRM sync
- Calendar sync with Google
- Call recording
- Campaign analysis
- Campaign management
- Campaign performance reports
- Campaign planning
- Campaign segmentation
- Click-through tracking
- Contact database
- Contact insights
- Contact management
- Custom templates
- Customizable templates
- Drip campaigns
- Email distribution
- Email integration
- Email invitations & reminders
- Email marketing
- Email monitoring
- Email notifications
- Email preview
- Email status tracking
- Email templates
- Follow-up scheduling
- Inbox dashboard
- Meeting availability indicator
- Meeting scheduling
- Microsoft Outlook integration
- Multi-campaign
- Multi-channel sales campaigns & communication
- Multi-stage mail merge
- Prospecting tools
- Real time updates
- Reply reporting
- Reporting & statistics
- Role-based permissions
- Salesforce task management
- Scheduled 'send later' emails
- Social selling
- Sync with Microsoft Outlook
- Third party integration
- To-do list
Benefits
Yesware helps both the sales person who is sending the email, and the manger who is reporting. Sales reps spend less time reporting in salesforce, and more time working to close deals. Sales management gets accurate data on their teams activity.
Yesware Integrates with:
-Salesforce CRM
-Batchbook CRM
-Capsule
-Nutshell
-SugarCRM
-Highrise
-Netsuite
-Pipedrive
-Base
-Relenta
-Insightly
Yesware FAQs
Yesware FAQs
Below are some frequently asked questions for Yesware.
Q. What type of pricing plans does Yesware offer?
Yesware offers the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available
Yesware offer four weeks of free access, after which: Pro: $12/user/month (billed annually) or $15/user/month (billed monthly) Team: $25/user/month (billed annually) Enterprise: $55/user/month (billed annually) Custom - Contact Yesware for pricing
Q. What are the main features of Yesware?
Yesware offers the following features:
- A/B testing
- Automatic reminders
- Bounce tracking
- CRM sync
- Calendar sync with Google
- Call recording
- Campaign analysis
- Campaign management
- Campaign performance reports
- Campaign planning
- Campaign segmentation
- Click-through tracking
- Contact database
- Contact insights
- Contact management
- Custom templates
- Customizable templates
- Drip campaigns
- Email distribution
- Email integration
- Email invitations & reminders
- Email marketing
- Email monitoring
- Email notifications
- Email preview
- Email status tracking
- Email templates
- Follow-up scheduling
- Inbox dashboard
- Meeting availability indicator
- Meeting scheduling
- Microsoft Outlook integration
- Multi-campaign
- Multi-channel sales campaigns & communication
- Multi-stage mail merge
- Prospecting tools
- Real time updates
- Reply reporting
- Reporting & statistics
- Role-based permissions
- Salesforce task management
- Scheduled 'send later' emails
- Social selling
- Sync with Microsoft Outlook
- Third party integration
- To-do list
Q. Who are the typical users of Yesware?
Yesware has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does Yesware support?
Yesware supports the following languages:
English
Q. Does Yesware support mobile devices?
Yesware supports the following devices:
iPhone
Q. What other apps does Yesware integrate with?
Yesware integrates with the following applications:
Azurepath, Batchbook, Bitium, Google Drive, KnowledgeTree, Nutshell, Pipedrive, PipelineDeals, Pipeliner CRM, Salesforce Sales Cloud
Q. What level of support does Yesware offer?
Yesware offers the following support options:
FAQs, Phone Support, Video Tutorials, Knowledge Base
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