About Deputy
Deputy is an all-in-one employee scheduling, time & attendance tracking (digital time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.
Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!
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Reviews
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- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...
Reviewed on 17/04/2018
Pros
As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!
Cons
At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Deputy Helped us to go Paperless
Reviewed on 26/09/2022
Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per...
Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper.
Pros
Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation.
Cons
I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect.
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Time TrackerReasons for Switching to Deputy
Deputy customer service, cost, functionality and security features.- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
No bad until you try to leave
Reviewed on 27/08/2018
I have rarely ever left a negative review in my life but after my recent experience I feel it's...
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Pros
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Cons
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Response from Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 6.0 /10
Really easy-to-use interface
Reviewed on 22/09/2023
Pros
In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.
Cons
Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Deputy Review!
Reviewed on 01/05/2022
Pros
What we like most about this software is the ease of clocking in and out and tracking our employees locations.
Cons
We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two.
Deputy FAQs
Below are some frequently asked questions for Deputy.Q. What type of pricing plans does Deputy offer?
Deputy offers the following pricing plans:
- Starting from: $4.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
ADP Workforce Now, BambooHR, Box, Clover, Dropbox Business, Epos Now, Google Calendar, Google Workspace, Gusto, IDEXX Neo, LastPass, Lightspeed POS, Lightspeed Retail, MYOB Business, Microsoft Azure, Microsoft Outlook, NetSuite, NetSuite for Retail, Okta, OnPay, Paychex Flex, Paycor, Paylocity, Proliant, QuickBooks Online Advanced, Quickbooks Online, Revel Systems, Rippling, Salesforce Work.com, Sapling, ServiceM8, Shopify, SimplePay, Square Point of Sale, TriNet Zenefits, VMware AirWatch, Vend, Wagepoint, WhosOnLocation, WorkflowMax, Xero, Zapier, talech
Q. What level of support does Deputy offer?
Deputy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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