About Deputy
Deputy is an all-in-one employee scheduling, time & attendance tracking (digital time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.
Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!
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Reviews
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- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...
Reviewed on 17/04/2018
Pros
As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!
Cons
At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.
- Industry: Leisure, Travel & Tourism
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Outstanding Customer Support
Reviewed on 10/11/2016
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake...
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.
Pros
Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive
Cons
More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great App
Reviewed on 16/05/2023
Good
Good
Pros
I like that it is easy to use, easy to find your schedule and clock in and out
Cons
Sometimes when putting in leave or unavailability it can be challenging
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Terrible software! Wasted hours of my life trying to setup employees
Reviewed on 08/05/2023
Horrible. Do not waste your time with this software.
Horrible. Do not waste your time with this software.
Pros
All I wanted was the auto build on set agreed hrs - does not work as unable to set Work Periods and Work hrs in People section. Buggy as hell and just does not retain info to right personnel. Seems to show incorrect info in fields for the person but also save that wrong info to them. No way to delete faulty work periods or rename them. Interface severely flawed. Cannot believe this company that has been around for years is at this level.
Cons
Support was hopeless. Chat a total waste of time. Got a call back from a team leader after asking for it repeatedly. Was told it would be escalated. No further contact from that point. 5 days later I tried software again. Deleted company and remade. Same issues. Tried customer support. Same useless person on chat. Teamleader called me after strenuous request. No further news. Just empty apologies.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Timesheet intergration into Buildxact
Reviewed on 29/03/2023
great customer support and happy with the software
great customer support and happy with the software
Pros
Easy use for integration into my construction software, good customer support
Cons
Would like to be able to track more easily employees overall costs for a year once they take holiday pay etc but it might be the package I purchase or the way i use it
Deputy FAQs
Below are some frequently asked questions for Deputy.Q. What type of pricing plans does Deputy offer?
Deputy offers the following pricing plans:
- Starting from: $4.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4.50/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
ADP Workforce Now, BambooHR, Box, Clover, Dropbox Business, Epos Now, Google Calendar, Google Workspace, Gusto, IDEXX Neo, LastPass, Lightspeed POS, Lightspeed Retail, MYOB Business, Microsoft Azure, Microsoft Outlook, NetSuite, NetSuite for Retail, Okta, OnPay, Paychex Flex, Paycor, Paylocity, Proliant, QuickBooks Online Advanced, Quickbooks Online, Revel Systems, Rippling, Salesforce Work.com, Sapling, ServiceM8, Shopify, SimplePay, Square Point of Sale, TriNet Zenefits, VMware AirWatch, Vend, Wagepoint, WhosOnLocation, WorkflowMax, Xero, Zapier, talech
Q. What level of support does Deputy offer?
Deputy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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