About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

$5.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Russia, Sweden, Singapore, United States, South Africa

    Supported Languages

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Pricing starting from:

    $5.50/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
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    View 20 more
    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
    Confluence Software - 16
    Confluence Software - 17
    Confluence Software - 18
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    Features

    Total features of Confluence: 82

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Cataloging/Categorization
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management System (CMS) Software
    • Content Publishing Options
    • Customizable Branding
    • Customizable Templates
    • Data Security
    • Discussions / Forums
    • Document Capture
    • Document Classification
    • Document Generation Software
    • Document Management Software
    • Document Review
    • Document Storage
    • Drag & Drop
    • Due Date Tracking
    • Email Management Software
    • Feedback Management
    • File Management
    • File Sharing Software
    • Full Text Search
    • Gamification Software
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting / Tracking
    • Idea Management Software
    • Idea Ranking
    • Ideation
    • Information Governance
    • Innovation Management
    • Knowledge Base Management
    • Knowledge Management Software
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Planning Tools
    • Prioritization
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Tracking Software
    • Real Time Data
    • Real Time Editing
    • Release Planning
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Resource Management Software
    • Rich Text Editor
    • Risk Management Software
    • Search/Filter
    • Self Service Portal
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third Party Integrations
    • Traceability
    • Unified Directory
    • Version Control
    • Visualization
    • Workflow Management Software

    Alternatives

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    Reviews

    Overall rating

    4.4 /5
    (2,223)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.2/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2,223
    Shawn G.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Capture and manage your team knowledge effectively

    Reviewed on 19/05/2022

    Confluence is an immensely helpful tool for capturing and organizing the team's knowledge. There...

    Confluence is an immensely helpful tool for capturing and organizing the team's knowledge. There are many features that we did not use, but I have no doubt they are of similar quality.

    Pros

    Confluence is very flexible and easy to use. Each team member can have their own private area to capture and organize knowledge and then be able to move it or share it easily.

    Cons

    Some the integrations with Jira were a little touchy, but overall they worked.

    Justin C.
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Confluence For the (Easy) Win

    Reviewed on 26/05/2022

    Pros

    Confluence has become the defacto wiki tool for most of the companies that I've worked with. The barrier to entry is super simple and VERY easy to setup (either Enterprise deployment or in the Cloud). Either way, most engineers I know these days are very familiar with Confluence.

    There are also a ton of plugins and enhanced features that you can bolt onto Confluence which make it robust and scalable.

    Cons

    There are a few things I don't like about Confluence:

    1. The search functionality is a bit... wonky (?) to use... they try to load predictive results, which don't open in a new page automatically, it takes too long to load sometimes and if you press 'enter' and don't wait for the predictive results to load it takes you to entirely new page where the results have to load again. Also if you try to search before the JS has fully loaded the search doesn't work, takes your focus away. This means I have to be very slow when using the search feature and it easily frustrates me.

    2. They advertise all these awesome plugins and support widgets, which cost a ton of money, but they only apply at the space level, not an individual account level. I'd be more inclined to buy stuff if I could also apply it to my personal Confluence account and take it with me. There are features like enhanced project management, and task management, and charting, and RTF features that I want, but the last two organizations LOCK THIS DOWN and getting a plugin installed is like moving heaven and earth.

    3. Im a web dev and an embedded systems engineer. I like to touch things. Confluence can be a bit locked down sometimes and regid in the HTML5 layouts and JS run on page. I wish I could be an 'advanced user' and just make the changes within page. But I cannot. Im stuck with the one size fits all.

    All of that said, they are gripes of a dev, but otherwise the wiki space is pretty fantastic. I use it daily!

    Reasons for Switching to Confluence

    The price + feature set met the needs of everyone.
    Ashish V.
    Overall rating
    • Industry: Financial Services Software
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Best tool for Project Management in Industry

    Reviewed on 29/05/2022

    Confluence helped to decommission code check in tools like SVN and fileshare in organization.
    Veriso...

    Confluence helped to decommission code check in tools like SVN and fileshare in organization.
    Verison control feature always helps to mitigate any risk during release and build deployment activities.
    It saved enough time and human efforts for data n file managments for multiple projects.
    Confluence turned to be life savior for many projects in cost effctive model.

    Pros

    Confluence is very user friendly so no need to spend time and money on employee training and learning.
    It is time saving tool in agile project lifecycle reducing heavy documentation and support.
    Better customer support compared to other vendors and softwares.
    Cost effective and resilient for Risk management and project planning activities.

    Cons

    Build deployment sometimes take time and version controlling mechanism require better practice for stability

    Alternatives Considered

    Microsoft SharePoint

    Reasons for Choosing Confluence

    Efficiency and ease of use for confluence is better than Jira. It can be integrated to different sources for data management. Easy to work within Service Now platform compatibilty with Confluence

    Switched From

    JIRA Service Management

    Reasons for Switching to Confluence

    Easy,user friendly,cost effective and version control ability to mitigate project risk
    Ck P.
    Overall rating
    • Industry: Computer Software
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Feature rich, but not very user friendly

    Reviewed on 24/05/2022

    Pros

    It's a great content management/Wiki tool for collaboration and knowledge base creation. It has many integrations available out of the box, especially Atlassian products. Once you understand how it works for authors, many powerful features are available. I really like the tree structure that lets you nest topics. This makes organization easy to create and locate relevant information quickly by skipping directly to the info.

    Cons

    It can be daunting to get the hang of how things work as a new user. The user interface is simple, but some of the more powerful features require a bit of research and playing around to understand.

    We also frequently run into permission issues and user syncing with our IDP. We have tickets open with the vendor that took a long time to be acknowledged as bugs and after months, they are still not fixed.

    Verified Reviewer
    Overall rating
    • Industry: Information Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Life saver for software projects

    Reviewed on 01/04/2022

    I have been using confluence every day for the last five years and I love how efficient and easy...

    I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized

    Pros

    Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

    Cons

    I did not find any cons in the product itself but I would like to see better support service for confluence

    Showing 5 reviews of 2,223 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: $5.50/month View Pricing Plans
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month

    Confluence has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Confluence.