About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

$55.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Brazil , Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Russia, Sweden, Singapore, United States, South Africa

    Supported Languages

    English, French, German, Japanese, Korean , Portuguese, Russian, Spanish

    Pricing starting from:

    $55.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
    Confluence Software - 16
    Confluence Software - 17
    Confluence Software - 18
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    View 20 more
    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
    Confluence Software - 16
    Confluence Software - 17
    Confluence Software - 18
    Confluence Software - 19

    Features

    Total features of Confluence: 84

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Cataloging/Categorization
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management System (CMS) Software
    • Content Publishing Options
    • Customizable Branding
    • Customizable Templates
    • Data Security
    • Discussions / Forums
    • Document Capture
    • Document Classification
    • Document Generation Software
    • Document Management Software
    • Document Review
    • Document Storage
    • Drag & Drop
    • Due Date Tracking
    • Email Management Software
    • Feedback Management
    • File Management
    • File Sharing Software
    • Full Text Search
    • Gamification Software
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting / Tracking
    • Idea Management Software
    • Idea Ranking
    • Ideation
    • Information Governance
    • Innovation Management
    • Knowledge Base Management
    • Knowledge Management Software
    • Marketing Calendar
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Planning Tools
    • Portfolio Management
    • Prioritization
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Tracking Software
    • Real Time Data
    • Real Time Editing
    • Release Planning
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Resource Management Software
    • Rich Text Editor
    • Risk Management Software
    • Search/Filter
    • Self Service Portal
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third Party Integrations
    • Traceability
    • Unified Directory
    • Version Control
    • Visualization
    • Workflow Management Software

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    Reviews

    Overall rating

    4.4 /5
    (2,527)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.2/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 2,527
    John
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Our knowledge base

    Reviewed on 11/11/2022

    We were having problems to share information, and some users were not getting the right information....

    We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

    Pros

    It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

    Cons

    It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

    Alternatives Considered

    Microsoft SharePoint

    Reasons for Choosing Confluence

    We were looking for a better documentation and information sharing tool

    Reasons for Switching to Confluence

    It was the better option for our company, thinking on how robust is the tool.
    Amit
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    For best documentation management and kb

    Reviewed on 15/11/2022

    Beyond the initial getting use to period, this is a easy, robust and professional tool and must for...

    Beyond the initial getting use to period, this is a easy, robust and professional tool and must for all IT teams. With integration to other agile processes and quick documentation this makes it a MUST have tool.

    Pros

    Excellent interface, regular updates and keeping up with industry changes. Considering wide spread use of the software, often it reduces training time for new starters

    Cons

    It will be lovely to see some of form of article review date (or expiry date) and with that some automation to notify original publisher to review it.

    Alternatives Considered

    Azure DevOps Server and ClickUp

    Reasons for Switching to Confluence

    Initially, for it's integration with JIRA but soon realised it's more than just a tag along software and has it's own benefits.
    Mai
    Overall rating
    • Industry: Financial Services Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Promising software overall, yet still with lots of flaws

    Reviewed on 26/09/2022

    Okay overall, but not yet great.

    Okay overall, but not yet great.

    Pros

    The tree on the left-side menu and also the slash to go directly to commands.

    Cons

    Editing experience is horrible, especially when I paste lots of pictures. That makes the page load much slower. Also, moving the pages around to a different parent page is so prone to making mistakes. However, the option to undo is not convenient (the pop-up just appears for a few seconds only). There's no Undo & Redo for the list of actions (not just with editing a single page, but all actions that user performs in their space). Also, sometimes the page really lags (not sure if it's because of cache issues).

    Deepanshu
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    A place to store all your knowledge articles.

    Reviewed on 15/10/2022

    Confluence provides a great user experience because of the functionalities and macros feature it...

    Confluence provides a great user experience because of the functionalities and macros feature it provided. Documentation for users and integration with other applications like Jira makes it much more user friendly and easy to use.

    Pros

    Confluence is a great tool for the knowledge management and all document creation. Various macros opportunities which provided by confluence is really a great support in managing the documents and integrate other applications data over confluence.

    Cons

    Sometimes we do notice issues with Confluence notification screens and many a times it creates issues for us. It would be great if Atlassian improves this feature.

    Alternatives Considered

    Google Drive

    Reasons for Switching to Confluence

    Confluence is easy to use and since this is an atlassian product and provide various macros opportunities which can help with project management and we can easily call Jira data on confluence as well.
    Matt
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A strong collaborative tool for teams

    Reviewed on 08/11/2022

    Pros

    Confluence makes creating and editing pages easy. It has a great range of features, and formatting pages to suit business needs is straight forward to do. The ability to organise these spaces is generally good as well. The ability to collaborate in real time on pages is a great feature for remote teams

    Cons

    Some of the load times on pages are slow, but once open performance is excellent. Organising pages across spaces is not always straight forward

    Showing 5 reviews of 2,527 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: $55.00/month View Pricing Plans
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month

    Confluence has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Confluence.