About Confluence
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Pricing starting from:
$55.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Confluence
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
$55.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Confluence: 93
Alternatives
Zoho Docs
Shortcut
Favro
Dropbox Paper
Reviews
Already have Confluence?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Our knowledge base
Reviewed on 11/11/2022
We were having problems to share information, and some users were not getting the right information....
We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.
Pros
It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.
Cons
It can become a bit slow sometimes, causing the pages to take longer to load and look for information.
Alternatives Considered
Microsoft SharePointReasons for Choosing Confluence
We were looking for a better documentation and information sharing toolReasons for Switching to Confluence
It was the better option for our company, thinking on how robust is the tool.
- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great product for a Small / Medium Bussiness
Reviewed on 07/07/2022
My experience using Confluence is great, we stopped having several places to store the same...
My experience using Confluence is great, we stopped having several places to store the same information or share results, now we share everything in one place.
Pros
Allows to have one single place for all the company's documentation, this reduces efforts and allow an easy more controlled data sharing. We have very interesting possibilities with other collaboration tools. It is very easy to use, just type, tag and share. Just like using any social network.
Cons
Even though this is a very easy to use tool, sometimes the navigation is not so easy to understand. Users cannot see edits in a document in real time like Docs in Google Drive. Lastly, some formatting options are quite basic, a little or more options would be appreciated.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
An excellent web application for storing know-how
Reviewed on 11/08/2023
It is a comprehensive web application for storing company know-how, managing and planning projects...
It is a comprehensive web application for storing company know-how, managing and planning projects and many other things.
Pros
Undoubtedly the best web application for storing and managing know-how. At the same time, it's a great place to gather new ideas. Also planning and managing new and current projects. I like that we can set different user rights for individual pages on confluence. We can arrange the pages in a tree structure. The feature where I can track and compare page history is absolutely simple and amazing. Connect Confluence with GitLab, Jira, Figma, etc. it is simple and works reliably. Also like Dark theme.
Cons
Sometimes it is a bit slow and buggy. Due to the complexity of confluence at the beginning of use, it took me a while to get the hang of it.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Practical Option for Atlassian Users
Reviewed on 04/06/2021
When paired directly with JIRA, the Confluence platform can be a very powerful tool in terms of...
When paired directly with JIRA, the Confluence platform can be a very powerful tool in terms of organizing project documentation with active or archived projects. Unlike other JIRA add-ons, the ability to activate or deactivate the product at the individual user level makes it much more affordable and a solid value option. As a standalone product, however, Confluence falls shorts in terms of features and user interface when compared to other word processors or document cloud storage systems.
Pros
Confluence is a great option for existing Atlassian users looking to seamless integrate an active knowledge base into their project workflow. With direct connection to the JIRA project management platform, Confluence allows you to connect existing users directly to relevant project documentation. Its base functionality is fairly intuitive for novice users, and its advances permissions schemes allow you to create a variety of admin tiers that can restrict access to relevant users only. The integration between Confluence and JIRA is as simple as checking a box in the user admin panel.
Cons
As a general word processor, Confluence can be a little clunky when compared to the UX of similar processors such as Word of Google Docs. While its advanced features can be very useful for more experienced users, available tutorials can be difficult to come by and are often outdated. Like most Atlassian products, the bounty of features, settings, and schemes can be very overwhelming to the average user and are not overtly intuitive. Document organization can also be very confusing, as there are a variety of options to choose from when creating parent and child pages.
Reasons for Choosing Confluence
Direct integration with JIRA.Switched From
Google DocsReasons for Switching to Confluence
Direct integration with JIRA.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
If it wasnt for Jira, I would not miss using Confluence.
Reviewed on 21/06/2023
I feel the cloud version still needs a lot of work. I feel it is missing many features that should...
I feel the cloud version still needs a lot of work. I feel it is missing many features that should be standard without needing a costly plugin. The product serves its purpose, but I feel better options are available.
Pros
What I like the most about Confluence is the integration with Jira, the flexibility of creating your own department space, and managing the permissions. We use it for a large knowledgebase. Having the in-line comments helps identify issues with a document and can be shared and modified by the correct knowledge expert. The history feature is nice if you want to compare document versions. This is like a wiki on steroids.
Cons
The plug-ins needed to be a great product. It is expensive to run. User management is poor and difficult to maintain since this is a license-per-user software (Cloud version). I think the comments on each page are overused, which greatly slows the page loading. Task management is clunky and not recommended. Many features and fixes requested on the Atlassian site still have had no movement or comments from developers for years. Every solution is a hack or a plugin, which adds more cost to the service.
Reasons for Choosing Confluence
Dynamic documentation and knowledgebase for the entire company. Works well with Jira.Reasons for Switching to Confluence
We still use the alternative listed.Confluence FAQs
Below are some frequently asked questions for Confluence.Q. What type of pricing plans does Confluence offer?
Confluence offers the following pricing plans:
- Starting from: $55.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month
Q. Who are the typical users of Confluence?
Confluence has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Confluence support?
Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Confluence support mobile devices?
Confluence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Confluence integrate with?
Confluence integrates with the following applications:
Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, draw.io
Q. What level of support does Confluence offer?
Confluence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Confluence.
- Knowledge Management Software
- Project Management Software
- Collaboration Software
- Agile Project Management Tools Software
- Enterprise Content Management Software
- Content Management System (CMS) Software
- Document Management Software
- Idea Management Software
- Requirements Management Software
- Product Roadmap Software
- Product Management Software
- Project Planning Software
- Team Management Software
- Business Process Management Software
- OKR Software
- Internal Communications Software
