About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

$55.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Austria, Belgium, Brazil, Canada and 30 others

    Supported Languages

    English, French, German, Japanese, Korean and 3 others

    Pricing starting from:

    $55.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
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    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - 15
    Confluence Software - 16
    Confluence Software - 17
    Confluence Software - 18
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    Features

    Total features of Confluence: 99

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Cataloging/Categorization
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management System (CMS) Software
    • Content Publishing Options
    • Customizable Branding
    • Customizable Templates
    • Data Security
    • Discussions/Forums
    • Document Capture
    • Document Classification
    • Document Generation Software
    • Document Management Software
    • Document Review
    • Document Storage
    • Documentation Management
    • Drag & Drop
    • Due Date Tracking
    • Email Management Software
    • Feedback Management
    • File Management
    • File Sharing Software
    • For the IT sector
    • Full Text Search
    • Gamification Software
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Idea Management Software
    • Idea Ranking
    • Ideation
    • Information Governance
    • Innovation Management Tools
    • Knowledge Base Management
    • Knowledge Management Software
    • Marketing Calendar
    • Meeting Management
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Multiple Projects
    • Planning Tools
    • Portfolio Management
    • Prioritization
    • Process/Workflow Automation
    • Product Lifecycle Management Software
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Tracking Software
    • Real Time Data
    • Real Time Editing
    • Real-Time Chat
    • Real-Time Notifications
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Resource Management Software
    • Rich Text Editor
    • Risk Management Software
    • Role-Based Permissions
    • Search/Filter
    • Self Service Portal
    • Single Sign On Software
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third-Party Integrations
    • Time & Expense Tracking
    • Traceability
    • Transcripts/Chat History
    • Unified Directory
    • Version Control
    • Visualization
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (3,353)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.3/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 3,353
    Steve
    Steve
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    The Collaboration Platform You've Waited For

    Reviewed on 31/10/2019

    We document everything in Confluence. I run a digital marketing team of around 20 people and have...

    We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.

    Pros

    Real-time simultaneous editing
    Ease of finding and organizing what I've written
    Constantly adding new features
    Integration with Jira and Trello is great, but also works as lightweight project management by itself

    Cons

    Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
    I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
    One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
    Also, printing is pretty tough when you have tables.

    Alternatives Considered

    Microsoft SharePoint

    Reasons for Switching to Confluence

    Confluence is quite inexpensive for what you get and it's super powerful. I really love the quick, accurate search results. The macro functionality and new "Slack" style slash commands are really cool. The notification system is very nice, especially the @mentions.
    Luke
    Luke
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Best knowledge management and wiki out there

    Reviewed on 20/11/2020

    If you use other Atlassian products, Confluence is the perfect complement. Because exporting...

    If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.

    Pros

    Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.

    Cons

    It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

    David
    Overall rating
    • Industry: Internet
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Confluence is great for Documentation sharing

    Reviewed on 20/03/2024

    Pros

    Confluence is easy to use, search and find files that you need easily.

    Cons

    Sometimes depending on how much you have in there it can be slow loading.

    Barak
    Barak
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 3.0 /10

    For a wiki software the FREE tier is decent. If you're planning to pay there are better options

    Reviewed on 04/02/2022

    We've been strongly recommended by colleagues to use this software as our main Wiki. We really did...

    We've been strongly recommended by colleagues to use this software as our main Wiki. We really did test A LOT of software before, and at first we were excited about Confluence. However, after about 1 year of use we decided to drop it.

    It might be suitable for big, heavy, slow by nature organizations, but not for an agile SMB that needs to operate fast to get ahead. The software is buggy, unnecessarily complex, and very restricting in nature. For our purposes using Clickup Docs, Google Sites, Notion, or any other countless simpler options proved a more sane choice.

    Hoping Confluence will improve the software, because there's lots of potential. However, with the current limitations we don't see ourselves giving it another chance.

    Pros

    The software provides a rather generous free tier. The search capabilities are quite good, and there are many page formatting options, which makes it quite a good Wiki software potentially. However, the bugs and shortcomings of this software renders it rather unusable for us.

    Cons

    The software is VERY buggy, tends to crash unexpectedly (we tested it on strong machines, across users and browsers). It takes FOREVER to login. Getting to your Wiki takes lots of unnecessary clicks. What's worst is that each page must hold a unique names, so if for example you plan to create several page structures (with subpages and so on) with similar names, forget about it. It's due to the legacy architectural structure of the software, and can't be easily changed. Unfortunately, that what makes it fall behind. We dropped it for favor of modern alternatives.

    Dev
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Versatile PM tool for getting projects done

    Reviewed on 09/01/2024

    Pros

    Confluence is a way to have a total picture of what is happening in complex projects with a lot of moving parts.

    Cons

    The web interface doesn't have a lot of UI customization options.

    Showing 5 reviews of 3,353 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: $55.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month

    Confluence has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, draw.io

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Confluence.