About UKG Pro

Designed for organizations who prioritize diverse workforces and cultures of trust and belonging, UKG Pro puts people at the center of your strategy. From HR and complex payroll to talent and industry focused workforce management, our comprehensive HCM solution anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

The UKG Pro solution gives you all the tools you need to lead the way as a culture-driven organization and bring a people focus to both your day-to-day operations and strategic business goals so you can:
• Make timely, people-focused decisions based on intentional insights and deep visibility into all your people operations
• Give employees the experience they expect from a consumer-grade application and tools to manage both their personal and professional journeys
• Gain a partner for life who helps you champion culture in all that you do, guiding you toward your goals with our deep domain, industry, and cultural expertise
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to UKG Pro

Key benefits of UKG Pro

• Human Resources: UKG Pro delivers all the strategic HR functionality you need in one global system of record. Track all human capital management information about your employees, including personal information, employment history, benefits information, performance history and more.
• Payroll Administration, Tax Management and Compliance: UKG Pro handles even the most complex payroll computations and requirements for employees in the U.S. and Canada in just a few simple steps. Through UKG Wallet, Pro also supports timely earned wage access and financial wellbeing support for employees.
• Benefits Administration, Open Enrollment and Life Events: UKG Pro provides an intuitive benefits enrollment experience for employees that guides them to make well-informed benefits choices for themselves and their families.
• Talent Management: UKG Pro’s talent solutions can help you engage and develop your workforce for today and tomorrow with easy to use human capital management, performance management and succession management tools for the person-centered lifecycle.
• Reporting, Workforce Analytics, and Business Intelligence Tools: Gain complete visibility and insight into your workforce with UltiPro’s comprehensive reporting and business intelligence tools. UKG Pro lets you pull data across all areas of your people management to capture key metrics in an instant.
• Employee Feedback: Keep a pulse on how your people feel about your organization, help them feel they influence organizational strategy so they’re invested in their work, and leverage AI through Employee Voice to analyze sentiment and accurately understand the emotions behind employee responses.
• Community Building: Give your people a platform to connect with peers, manage employee resource groups (ERGs), and deliver career and mentorship advice through UKG Talk
• Time, Attendance, and Scheduling: UKG Pro Workforce Management is a highly flexible solution designed to meet unique time and labor requirements across all industries and across all levels of an organization, providing people with quick, simple, and accurate time entry, comprehensive, personalized scheduling options, and flexible time off and accrual rules. This solution is best suited for a large enterprise organization.
• Recruiting: UKG Pro Recruiting can help you expand your recruiting processes by supporting candidate engagement and relationships as well as attracting, hiring, and developing the best talent for your business.
• Onboarding: UKG Pro Onboarding helps your new employees connect to your company in a way that’s personal and impactful enabling you to build successful relationships, increase engagement, and improve performance for your business.
• Performance Management: UKG Pro Performance Management is a highly configurable solution that lets you assess performance and gather feedback on an ongoing basis to get the best results out of your employees.
• Succession Management: UKG Pro Succession Management can help you create a proactive, executable plan for professional growth and career advancement for all employees.
• Global HCM: UKG Pro enables multinational organizations to engage employees locally, ensure targeted compliance, achieve one view of their global workforce, and deliver a consistent and culturally relevant experience for all employees, regardless of location.
• Payment Services: You can ensure your time and resources are spent on best supporting your people with UKG Pro Payment Services handling your tax filing and other pay-related services.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)


  • Cloud-based
  • On-premise


Australia, Brazil, Canada, China, Germany and 5 others

Supported Languages

Danish, English, French, German, Italian and 3 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to UKG Pro


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Total features of UKG Pro: 116

  • 360 Degree Feedback Software
  • 401(k) Tracking
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Applicant Tracking Software
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking Software
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM Software
  • Calendar Management
  • Candidate Management
  • Career Development
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Compensation Management Software
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Fields
  • Customizable Templates
  • Dashboard Software
  • Data Visualization Software
  • Direct Deposit
  • Document Management Software
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Engagement Software
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling Software
  • Employee Self Service
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • Goal Management
  • Goal Setting/Tracking
  • Individual Development Plans
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Mobile Access
  • Multi-Country
  • Multi-State
  • Negative Feedback Management
  • Onboarding Software
  • Online Benefits Enrollment
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Recruitment Management
  • Reference Checking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Succession Management
  • Succession Planning Software
  • Surveys & Feedback
  • Task Management Software
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management Software



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Overall rating

4.2 /5
Value for Money
Ease of Use
Customer Support Software

Already have UKG Pro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 493
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best payroll solution

Reviewed on 11/06/2018

It help us speed the payroll process by 45% more fast.

It help us speed the payroll process by 45% more fast.


Ultipro best trait is the ability to customize the settings or features in a way to mold it on how the business works.This is a very intuitive tool, that even our non tech people can manage and control their own data and find everything they need on UltiPro. The cloud provides a real-time information including reports and dashboards that has the ability for employees to be able to navigate seamlessly and manage their information is made an impact. Very easy to use.


Very limited on the workflow process in web based. Some features are slower than other, not sure if its because the data is too much. This are small bumps compared to the benefits that this tool offers, so overall it doesn't have too many flaws.

Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Review of UltiPro HRIS

Reviewed on 14/02/2020

UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that...

UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that improved efficiency - Applicant Tracking, Onboarding, and Performance Management processes have all been greatly enhanced.


The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding!


Not having the ability to have multiple company codes assigned to an employee who may be paid different rates in different company codes, but it does not impact a lot of employees and there is a work-around.

Alternatives Considered

Dayforce HCM, Paycom, Paylocity, and Paycor

Reasons for Choosing UKG Pro

With ADP, the system was not integrated requiring us to enter duplicate information, and only provided payroll services - was not a true HRIS, and was more expensive than what UltiPro provides.

Switched From

Dayforce HCM, Paycom, Paylocity, and Paycor

Reasons for Switching to UKG Pro

UltiPro provided the best product to meet our specific needs and overall best value; in addition, customer service and training are far superior to what other vendors were offering.
Overall rating
  • Industry: Veterinary Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

I'm Sad to Say....

Reviewed on 15/12/2022

Let me start by saying that it used to be great system and in the past I was a huge supporter of...

Let me start by saying that it used to be great system and in the past I was a huge supporter of UltiPro and Kronos, and I thought they had the best systems out there from a payroll perspective - much easier to use than either Workday or SAP, and they had excellent support. And you were in control - you didn't need to hire a ton of expensive pseudo-IT people to run your department. Sadly, that's no longer the case. It's almost impossible to get support, the UI has gone downhill, and the product is very disjointed. It takes forever to perform simple tasks - very similar to a Workday or SAP. You can get it done, but not easily. You can no longer reach anyone in the Tax department - you can open tickets but no one will ever respond. You're on your own and you don't have the ability to make necessary updates yourself - it's a terrible feeling. I have had tickets open for months and I'm coming up on year end and I'm not going to be able to report accurately. Why they would take away the ability for users to make their own updates to taxing jurisdictions I'll never understand. But they did, and they don't respond when you open a case even after escalating. It's a nightmare. Now, I would go with another vendor given the choice. And that makes me sad.


I absolutely love the reporting capabilities in the core system. UKG uses Cognos, and you can literally write a custom report in minutes and pick up pretty much any field in the database and export it to Excel or PDF or whatever format you're looking for. You can schedule reports that can be automatically sent to your users and they can only see what their role and security allows them to see, you can create dashboards and interface files - whatever you need from a reporting perspective is at your fingertips. And it's as easy as drag and drop. I can't stress enough how useful this feature is.


I hate how long it takes to perform simple tasks, and I am horrified by the fact that they no longer provide test environments - to me it's not an option to test in production. We had to fight and beg for months to get them to make an "exception" for us, and frankly would have moved in another direction had they not eventually given in. The product and support, both of which used to make the system different from the other offerings on the market, have gone so far downhill in such a short time it's astonishing. Be prepared to have to go to a ton of different screens to get basic information or to perform an everyday task. And forget about getting any support. You can open tickets but no one is going to respond no matter how much you beg for help.

Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great System but needs work

Reviewed on 20/12/2022


I like that everything is in one place with benefits, taxes, and payroll.


I think the reporting side can be more user friendly.

Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10


Reviewed on 01/07/2019

Overall, am satisfied.

Overall, am satisfied.


Visual appeal
Rapid Response is available to assist 24/7!
Highly customizable


Quality of troubleshooting depends on the person you get first on Rapid Response or your Rollout Team, so 50% of the time, it's great, and 50% of the time it's sub-par.

There is a lot that needs to be developed in the Onboarding and Recruiting Gateways. Some simple things are not available, or work in a strange way (i.e. the way someone needs to submit a background check).

Alternatives Considered

UKG Ready

Reasons for Choosing UKG Pro

Manual integration between talentReef and Paychex was error-prone and not sustainable for our growth.

Switched From

Showing 5 reviews of 493 Read all reviews


Below are some frequently asked questions for UKG Pro.

UKG Pro offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact UKG for pricing.

UKG Pro has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

UKG Pro supports the following languages:

Danish, English, French, German, Italian, Portuguese, Spanish, Swedish

UKG Pro supports the following devices:

Android (Mobile), iPhone (Mobile)

UKG Pro integrates with the following applications:

Achievers, Appcast, Asurint, Beekeeper, Benefitfocus Platform, Bluewater, Brainier LMS, ClearStar, Clearcourse, CloudPay, Crew, Equifax, First Choice, GoodHire, Greenhouse, HireRight, Indeed, Infor Learning Management System (LMS), Informatica Intelligent Cloud Services, IntelliCorp, Jobvite, LinkedIn for Business, ManageEngine ADManager Plus, Modulus, NetSuite, Okta, OneLogin, Orange Tree, Outmatch, PayScale Suite, PeopleFluent, PingFederate, PlanSource, Predictive Index, Presagia, Schoox, Shield Screening, Slack, Speakap, Sterling, TazWorks, Twitter, VICTIG Screening Solutions Suite, Veritable Screening, Yammer, hr360, iCIMS Talent Cloud

UKG Pro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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