SAP BusinessObjects Business Intelligence

At first, the software is looking complicated, but using it very easier after passing an induction

allow exporting data to another tool for further exploitation, good data cleaning and KPI monitoring

easy to set up , handle and customize

the cost of the license is as high as it cant allow small-scale business to buy and use

It's intergrated in Microsoft Excel, so I can use all function of Excel on the data download by SAP Business Object.
Normally we have to go to the web version of the reporting tool and download report one by one, but with SAP business Object (Analysis Office), we can insert the data source one time, format it, do calculation with it (using all other Excel function). The next time when you need to update the data. Just simply refresh data source in your formatted file. All data are refreshed while your calculation/format are still there.
You can even write Excel VBA to load data with Analysis Office. It saves you a lot of time to download all reports based on different filter criterion.

First, it takes time to load if the data is too bid
Second, there is a limit (55 000 lines) on Excel. You can, of course, change the limit, but not everybody knows how to do it (or allowed to do it)
Thirdly, the prompts are not so well-designed and user-friendly. I normally have to scroll down a lot to find the filter. (imagine you have 10 different sheet, scrolling down will take long time).
Fourthly, VBA and Analysis Office are quite complicated to use and the trouble-shooting is quite annoying.

The system is able to interface and pull data from a very wide variety of data sources once configured and setup. The reports that come out from the system are very customization and the end users seem able to learn to write them fairly easily.

The amount of updates and complications of installing, configuring and getting the servers up and running can be time consuming. Updates are also a very tedious process ... these are all normal with a software package this large. The most end-user complaint would be the size of the PDF files, they can be quite large depending on the contents of the reports, which can quickly fill up an inbox.

SAP BusinessObjects is a wide collection of softwares that businesses can use to handle different functions such as reporting, business analytics, forecasting, etc.

Based on my experience, the softwares are easy to use with interactive graphical user interface. Also, with its point and click functionality, new users can easily familiarize with the system. In addition, the ability to customize the system for more advanced users is absolutely commendable. Few systems are flexible enough like SAP BusinessObjects. The integration of SQL Database Management makes it easier for more advanced users to customize the system according to the company's needs and demands.

Since the software is mostly Window-based, computers using other programming language might have some difficulty in using the system. The wide variety of functionality also makes it a little bit confusing with new users especially those with no knowledge of SQL syntax.

SAP Business objects is great for storage, creation, and reports sharing. It allows us to use real time business data and prepare reports from real time data for making business major decisions.
Reports creation could be difficult for the beginners, since there is a long learning curve to master all it´s functionalities. But once you´re there, you realized how powerful this tool is.

SAP support service is not the best in my opinion. Long response times, and sometimes they don´t offer effective solutions to our problems.