
About CloudApp
CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CloudApp
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to CloudApp
Images

Features
Total features of CloudApp: 28
Alternatives
Droplr

Loom

Vimeo Pro

Camtasia

Reviews
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- Industry: Architecture & Planning
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Quick and easy screen recording
Reviewed on 30/05/2022
Overall happy with it, I use it mainly to quickly provide a screenshot of my questions to clients...
Overall happy with it, I use it mainly to quickly provide a screenshot of my questions to clients regarding projects we are working on.
But can't use it if I'm expecting annotations from our clients, in that case an email attachment seems to be the preferred option for our clients or use a different software.
Pros
Is simple to use and works fast.
We have a personalized domain and logo (the size of the logo could be a bit bigger IMO).
I like to use the "copy direct link" when I'm sending emails with inline images so my storage is not depleted as quickly as it used to. Would be great if the direct link included our domain.
Cons
There's no advanced annotations for our clients, so now 2 way communication/annotation. We had found a workaround integrating userback.io using the option to include javascript but they removed that option. So we stopped using cloudapp for that use case and are using userback.io directly.
Alternatives Considered
DroplrReasons for Switching to CloudApp
Droplr is great and I do have an account there as well but I don't like that every time I annotate or a client annotates something a new link is created. i.e: If I annotate something and share the link but I forgot to annotate something else and need to quickly fix it, I need to send a new link because the new annotation is not shown on the original one.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The app that saves me the most time all day long!
Reviewed on 08/07/2021
I am happy with the service and sales team as well as the support staff to fix any issues. They are...
I am happy with the service and sales team as well as the support staff to fix any issues. They are top notch and doing the right things for a great app.
Pros
I like that I can screenshare or share videos with one simple click. It is easy to use and to share with support or others you need to show them on your desktop.
Cons
I dislike that it sometimes crashes during the middle or recording especially if the recording is longer than 10 minutes. This may be a bug.
Alternatives Considered
CamtasiaReasons for Choosing CloudApp
I switched because there was more functionality for sharing notes and screen clips. Loom was mainly for video. This app shares video and screen grabs with no issues. I liked the phone app as well. Loom didn't have this.Switched From
LoomReasons for Switching to CloudApp
Because Camtasia didn't have a chrome extension or phone application to record or grab from either.- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Worst Customer Service I have ever experienced
Reviewed on 16/04/2021
We have been cloudapp customers for more than two years with 16 purchased seats. Lately we...
We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today.
Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason.
Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen.
Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing.
Pros
I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.
Cons
They don't have any customer service, what they have are account managers who always try to upsell you.

- Industry: Education Management
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Screen recordings with polish
Reviewed on 01/12/2020
CloudApp makes it easy to record and share screen recordings, either as GIFs or as videos. I...
CloudApp makes it easy to record and share screen recordings, either as GIFs or as videos. I particularly like the optional picture-in-picture mode, and I found that this app worked with fewer limitations than alternatives.
Pros
I have used competitors whose styling mimics CloudApp (or is it the other way around) but CloudApp gets the recording experience right: intuitive controls, automatic uploading, and available trimming of videos.
Cons
This app doesn't work so well as a simple screenshot tool. While you can copy content directly from the app, I find myself wishing for the simpler experience of older apps such as Greenshot and Lightshot. In addition, the free version is fairly limited, though still good enough for occasional users.
Reasons for Choosing CloudApp
The screen recording just works better. I had issues with a buggy deployment of the Loom app.Switched From
Loom- Industry: Computer Software
- Company size: 501-1,000 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
CloudApp is Superb!
Reviewed on 06/04/2021
CloudApp allows me to easily share instructional content with customers. It's extremely helpful and...
CloudApp allows me to easily share instructional content with customers. It's extremely helpful and a great tool. I'd recommend it to anyone who needs to answer customer questions or troubleshoot frequently.
Pros
CloudApp is so great and easy to use. I can share videos of my screen or create GIFs to send to clients so quickly. It is extremely helpful in making sure I can get a point across easily with no friction or confusion. The ability to create clips and share them out is great.
Cons
I wish I had a few more options with how my video of myself talking interacts with the shared content. There are also a few aspects of the screen grabbing tool that weren't as intuitive as I was hoping.
CloudApp FAQs
Below are some frequently asked questions for CloudApp.Q. What type of pricing plans does CloudApp offer?
CloudApp offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing tiers include Pro (individual), Team, and Enterprise.
Q. Who are the typical users of CloudApp?
CloudApp has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does CloudApp support?
CloudApp supports the following languages:
English
Q. Does CloudApp support mobile devices?
CloudApp supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does CloudApp integrate with?
CloudApp integrates with the following applications:
Adobe XD, Google Docs, Jira, Microsoft Teams, Slack, Zapier, Zendesk
Q. What level of support does CloudApp offer?
CloudApp offers the following support options:
Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat
Related categories
See all software categories found for CloudApp.
- File Sharing Software
- Customer Service Software
- Productivity Software
- Collaboration Software
- Screen Recording Software
- Content Management System (CMS) Software
- Inside Sales Software
- Customer Success Software
- Sales Enablement Software
- Remote Support Software
- Video Making Software
- Video Marketing Software
- Customer Support Software