About Square Point of Sale

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay.

With Square’s customer directory, users can manage all of their customers in a single location. Key customer information is added automatically to build profiles, and users can search and sort customers to view their purchase histories or send personalized messages directly from their profiles. The Square dashboard allows users to access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. The Virtual Terminal enables payment collection through users’ computers, with the ability to key in card details so that no card reader is required.

Square Inventory allows users to manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Native integrations with Shopventory and Stitch Labs are offered, and users can also create custom solutions using Square’s APIs.

Key benefits of Square Point of Sale

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

  • Users can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.

  • Devices

    Business size

    S M L

    Images

    Cash, card, and gift card payments can be recorded in Square Point of Sale
    Users can browse through the product library to find products, search for products, or scan product barcodes
    Product costs can also be added manually using the keypad
    Sales tax can be managed and is included in the sale subtotal
    Tips can be added to bills by amount or percentage, and customer signatures captured
    Full and partial refunds can be issued to customers when necessary
    Users can add discounts, such as frequent buyer or welcome discounts, to the POS
    Digital receipts can be sent by SMS or email, and physical receipts can be printed
    Users can track daily activity and search for individual transactions
    View 10 more
    Square Point of Sale video
    Square Point of Sale screenshot: Cash, card, and gift card payments can be recorded in Square Point of Sale Square Point of Sale screenshot: Users can browse through the product library to find products, search for products, or scan product barcodes Square Point of Sale screenshot: Product costs can also be added manually using the keypad Square Point of Sale screenshot: Sales tax can be managed and is included in the sale subtotal Square Point of Sale screenshot: Tips can be added to bills by amount or percentage, and customer signatures captured Square Point of Sale screenshot: Full and partial refunds can be issued to customers when necessary Square Point of Sale screenshot: Users can add discounts, such as frequent buyer or welcome discounts, to the POS Square Point of Sale screenshot: Digital receipts can be sent by SMS or email, and physical receipts can be printed Square Point of Sale screenshot: Users can track daily activity and search for individual transactions

    Features

    Total features of Square Point of Sale: 61

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Ad hoc Reporting
    • Bar POS Software
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Cash Management
    • Clock In / Out
    • Commission Management
    • Credit Card Processing
    • Customer Accounts
    • Data Import/Export
    • Delivery Management Software
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • Gift Card Management
    • Inventory Control Software
    • Inventory Management Software
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Layaway Management
    • Loyalty Program
    • Mobile Access
    • Mobile Signature Capture
    • Multi-Location
    • Offline Access
    • Online Invoicing
    • Online Ordering
    • Order Management Software
    • Ordering Automation
    • Overtime Calculation
    • Partial Payments
    • Payment Processing Software
    • Point of Sale (POS)
    • Price / Margin Management
    • Pricing Management
    • Receipt Management
    • Recurring/Subscription Billing
    • Reporting/Analytics
    • Restaurant POS Software
    • Retail POS
    • Returns Management
    • Returns Tracking
    • Sales History
    • Sales Reports
    • Sales Tax Management
    • Search/Filter
    • Separate Checks
    • Split Checks
    • Summary Reports
    • Third Party Integrations
    • Time Clock Software
    • Timesheet Management
    • Tips Management
    • Transaction History
    • eCommerce Management

    Alternatives

    eHopper

    4
    #1 Alternative to Square Point of Sale
    eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android,...

    GoFrugal

    4.4
    #2 Alternative to Square Point of Sale
    GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

    Lightspeed Retail

    4.2
    #3 Alternative to Square Point of Sale
    Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

    WooPOS

    4.5
    #4 Alternative to Square Point of Sale
    WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

    Reviews

    Overall rating

    4.7 /5
    (1,651)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.4/5

    Already have Square Point of Sale?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,651
    Athena P.
    Overall rating
    • Industry: Wholesale
    • Company size: 2-10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A huge help when running estate sales

    Reviewed on 18/02/2020

    Square point of sale has been a great asset allowing us to take card payments not only in person...

    Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.

    Pros

    It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.

    Cons

    The processing fees are competitive with other services such as PayPal but still high and cut into our profits.

    Jacob S.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Square POS offers new and flexible use

    Reviewed on 28/04/2020

    Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing...

    Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing and it doesn’t require someone to install it. And NO CONTRACTS :)

    You can then add on their additional features which should be able to sustain your businesses growth for as long as you need it too.

    In terms of switching to square, make sure your existing equipment can be reused .

    Pros

    Square is offering a software that is versatile and also nearly free for a new business that doesn’t have money to spend on start up costs or an existing business that has been ripped off from an expensive POS company. You can literally just use your iPhone with a card swipe. Or for the brick and mortars use their new and sleek looking square register.

    In terms of interface, Squares basic dashboard is free to the public and can be set up as fast as signing up for a email account. You can learn it’s navigation in a matter of minutes and you are able to subscribe for the extras you need like loyalty, gift cards or marketing. Very simple, very user friendly, and the support is actually helpful.

    Cons

    Switching from a POS company that requires a lot of upfront infrastructure and training, I don’t have a lot of bad things to say about squares POS and software other than the existing equipment they told us we could use hasn’t necessarily been easy to re use. Also you are not able to get as granular in customizing some features as other softwares

    Huong D.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Easy to use, self explanatory, multifaceted

    Reviewed on 08/04/2021

    All in all, I enjoy the ease. For a small business this is a great use. May consider getting the...

    All in all, I enjoy the ease. For a small business this is a great use. May consider getting the block that has contactless card processing.

    Pros

    I enjoy the ease and simplicity to this software. I enjoy that emails and phone numbers for receipts are saved for repeated customers. It is a great product for a small businesses. I also like that employees can also use it to log in (if you use that function) for payroll.

    Cons

    I don't like that payroll takes a while to get through to employees. I don't like that you cannot filter old transactions by dates and can only scroll backwards . Sometimes the card reader is not cooperative.

    Zephyr V.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Great features but not the most reliable

    Reviewed on 08/04/2021

    Square has amazing features and is easy to use. It's also great to take on the go. I would have...

    Square has amazing features and is easy to use. It's also great to take on the go. I would have given it 5 stars if it weren't for the issues with buffering and transactions not going through. Because of these issues, Square was too unreliable for me.

    Pros

    Square was really easy to set up and use. It has a lot of great features like analytics, sales reports, manual credit card entry, and more. It's also really easy to set up and edit your menu. The fees that Square takes on credit card payments are not high and are very reasonable. Square is also excellent for on-the-go sales and is very portable. It's easy to take to different venues and events.

    Cons

    I encountered a lot of problems with Square. I was mainly using it to sell goods at my local farmer's market. Often after swiping a customer's credit card Square would be stuck with the loading symbol and the transaction would never go through. There were many times I had to shut down the app and reopen and ask the customer to swipe again with another credit card. There have been times where the customer was charged twice and times where the customer was never charged at all! It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market. There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid. I also tried Square on multiple devices but the problems persisted.

    Allison W.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Lots of options

    Reviewed on 30/03/2021

    This is much better than our previous POS, but there are still some improvements that can be made....

    This is much better than our previous POS, but there are still some improvements that can be made. You see lots of threads about requested features, but not a lot of implementation.

    Pros

    Can customize from home, don't have to be onsite at the business location. The Android screens are much better than the Apple screens. Works with many additional software apps to help keep everything together.

    Cons

    You should be able to mark an item as unable to be discounted. You can't count on every employee to remember every time and they give out discounts they shouldn't. When you have $300-$400 a day in discounts, it adds up pretty quickly.

    Showing 5 reviews of 1,651 Read all reviews

    Square Point of Sale FAQs

    Below are some frequently asked questions for Square Point of Sale.

    Square Point of Sale offers the following pricing plans:

    • Starting from: $0.01
    • Free Trial: Available

    Square's pricing is simple for businesses of all sizes. Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction

    We do not have any information about Square Point of Sale features

    Square Point of Sale has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    We do not have any information about what languages Square Point of Sale supports

    Square Point of Sale supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Square Point of Sale integrates with the following applications:

    Quickbooks Online, Shopventory, Stitch Labs, Xero

    Square Point of Sale offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

    Related categories

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