About Square Point of Sale
Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll.
Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required.
Sell from anywhere
Square Point of Sale helps businesses sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required.
Grow customer relationships
The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often.
Track the health of your business
With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets.
Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.
Key benefits of Square Point of Sale
No contracts, fine print, or user manuals required. You can switch and have your team start ringing up customers in minutes.
Flexibility and Customization
Personalized Customer Experiences
Streamline Employee Management
Drive Business Growth
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Reviews
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- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Square reader
Reviewed on 29/11/2022
Great !
Great !
Pros
It's so easy to use and you can store all your items I. There for quick access
Cons
Some times it takes several swipes to read the card.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
How Square Point of Sale works for me
Reviewed on 05/09/2023
I've had no real issues using this. It's a very inexpensive way to receive payments from customers...
I've had no real issues using this. It's a very inexpensive way to receive payments from customers and is one of the most popular ways to get paid.
Pros
Although I don't currently keep inventory, that is an option that would be useful. It's a simple platform to use. The card reader is convenient for customers.
Cons
I struggle with sales tax usage. I have one account that I charge sales tax on top of my pricing while I want the tax included when I'm at markets where having even prices works best for customers.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Square Point of Sale
Reviewed on 07/11/2018
Overall I had been having a decent experience with Square but having to spend so much time looking...
Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.
Pros
I liked that it was a convenient way to accept payments anywhere via my mobile cell phone through the Square App.
Cons
I didn't like that customers couldn't make a payment directly from their phone & that Square charges a higher fee to manually enter a credit card. There was a glitch with square that kept showing a different totals than what was entered $82.00 it showed $82.03. The customer said run it with the .03. Then the next day LESS THAN 24 hours later I saw the deposit total from Square to our bank account and it was a lot more than it should have been. I looked up transactions and saw where 2 customers were highly over charged. (1) I entered $52.00 but Square deducted $520.09 from the customers card, (2nd) I entered $53.00 but Square deducted $530.06. I immediately looked through their website to see if I could refund the difference but had no way of doing so through the website. I was able to refund the difference through their Square App. That was done maybe 15 hours later I refunded the difference and sent screen shots of the refunds to the 2 customers. Two days later one of the girls said the refund hadn't processed. What seemed like 30 minutes or longer looking through their website for a phone number - called to speak to someone and was on hold for 30 min. or longer to get someone. This person didn't seem to care that I refunded these customer's accts. 15 hours or less from the transactions took place. He said it would take 7 to 10 business days to refund their accts. That was large amounts of money for someone to wait a week when it was caught 15 hours or less.
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Squared Away With Square
Reviewed on 02/06/2023
Pros
Square’s best feature is the ability to text receipts to our customers.
Cons
There isn’t anything I dislike about Square.
Alternatives Considered
PayPalReasons for Switching to Square Point of Sale
We chose Square for its multitude of features.- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
On the go payments made easy
Reviewed on 25/08/2023
As mentioned above
As mentioned above
Pros
I like that you can use the square reader on many mobile devices including cell phones and tablets. It quickly attaches to your device and is ready to use almost immediately out of the box. A small fee is taken for each POS which is understandable. As a user square recognizes my card no matter where I use it and emails me a copy of my receipt.
Cons
Some times the card needs slide through the reader multiple times before it reads the card.
Square Point of Sale FAQs
Below are some frequently asked questions for Square Point of Sale.Q. What type of pricing plans does Square Point of Sale offer?
Square Point of Sale offers the following pricing plans:
- Free Trial: Not Available
Square's pricing is simple for businesses of all sizes. No monthly fees or contracts. Processing rate for in-person is 2.6% + 10¢ per tap, dip, or swipe. Hardware starting at $0 w/ free reader. Processing rate for online is online is 6% + 30¢ per transaction.
Q. Who are the typical users of Square Point of Sale?
Square Point of Sale has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Square Point of Sale support?
Square Point of Sale supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Point of Sale support mobile devices?
Square Point of Sale supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Square Point of Sale integrate with?
Square Point of Sale integrates with the following applications:
Acuity Scheduling, CSI Platform, Craver, DAVO, Fomo, Linktree, Local Line, Mailchimp, Make, MarginEdge, MoeGo, Paymo, Poptin, Printful, Quickbooks Online, SKU IQ, Sociavore, Stitch Labs, Synder, Thrive by Shopventory, Wix, WooCommerce, Xero
Q. What level of support does Square Point of Sale offer?
Square Point of Sale offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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