About Mindbody
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.
Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.
In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.
Pricing starting from:
$129.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Mindbody
• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Devices
Business size
Markets
Andorra, United Arab Emirates, Austria, Australia, Bulgaria, Canada, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, United States and 34 others
Supported Languages
English
Pricing starting from:
$129.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Mindbody: 113
- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Assessment Management
- Attendance Management
- Attendance Tracking Software
- Automated Scheduling
- Barcode / Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM Software
- Calendar Management
- Calendar Sync
- Capacity Management
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Management
- Confirmation/Reminders
- Contract/License Management
- Costume Management
- Credit Card Management
- Customer Accounts
- Customer Database
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management Software
- Email Marketing Software
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling Software
- Event Calendar
- Event Management Software
- Event Scheduling
- Facility Scheduling
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Inventory Management Software
- Inventory Tracking
- Loyalty Program
- Marketing Automation Software
- Member Directory
- Member Portal
- Member Types
- Membership Management Software
- Membership Renewals
- Mobile Access
- Mobile App
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Payment Processing Software
- Payroll & Commissions
- Payroll Management
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Referral Tracking
- Reminders
- Reservations Management
- Resource Scheduling
- Room Booking
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling Software
- Secure Login
- Self Check-in/Check-out
- Social Media Integration
- Staff Management
- Student Management
- Task Scheduling
- Team Management Software
- Template Management
- Third Party Integrations
- Time & Expense Tracking
- Transaction History
- Treatment Planning
- Visitor Management Software
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
Alternatives
Vagaro
Zen Planner
WellnessLiving
Booker
Reviews
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- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Learn It and Use It
Reviewed on 06/09/2019
Pros
I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
Cons
the old design structure of the base platform could use some updates, which they are aware of
Alternatives Considered
WellnessLivingReasons for Choosing Mindbody
This handles so much more of the business operationsSwitched From
WellnessLivingReasons for Switching to Mindbody
it is a clear leader in the field- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
MindBody is easy to use as admin & as a customer
Reviewed on 07/12/2021
I have used it many times in different job positions. I highly recommend it. It is very easy to use...
I have used it many times in different job positions. I highly recommend it. It is very easy to use and easy to communicate with other staff members using it as well.
Pros
I love the online feature that others may schedule and pay for the appointment. Then instantly our business is notified. It is user friendly.
Cons
sometimes the app is difficult to navigate for customers
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Premium Price for a sub-par experience
Reviewed on 11/12/2021
Absolutely a horrible experience and a very expensive mistake.
Absolutely a horrible experience and a very expensive mistake.
Pros
The software does well at scheduling and booking services.
Cons
Anything beyond scheduling is an absolute nightmare. The point of sale is terrible and not intuitive at all. The customer service is extremely lacking and they give off the attitude of, "oh well" when they cannot solve your issues (which will be numerous). In addition, they do not give you the choice of credit card processing fees and force you to use their own. Their fees are extremely high and this is on top of their already outrageous monthly subscription cost. There have been times when an issue has taken multiple emails, several hour-plus phone calls, and has literally made my wife break down in tears several times.
- Industry: Banking
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This app lives on the front screen of my phone and is used daily
Reviewed on 18/11/2021
Pros
I love that I am prompted to review classes right after they conclude when my memory is fresh. I love that I can follow different coaches, and explore other studios and classes I might be interested in my area.
Cons
There really isn't anything that I've encountered that didn't work well.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Reliable and easy to use
Reviewed on 08/12/2021
Pros
Love the calendar feature where you can scroll easily to different weeks. Also all upcoming classes shown all in one list is super helpful and something I look at daily.
Cons
Could be a more attractive looking app icon than the current orange circle.
Mindbody FAQs
Below are some frequently asked questions for Mindbody.Q. What type of pricing plans does Mindbody offer?
Mindbody offers the following pricing plans:
- Starting from: $129.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $239: Keep your clients coming back with email campaigns and text confirmations. Ultimate $349: Grow your business with advanced marketing tools, automations & analytics.
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Facebook for Business, Google Analytics 360, Google Calendar, Grow, Perkville, Trainerize, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
Related categories
See all software categories found for Mindbody.
- Gym Management
- Reservation & Online Booking Software
- Club Management Software
- Salon Software
- Appointment Scheduling Software
- Business Management Software
- Fitness Software
- Membership Management Software
- Scheduling Software
- Spa Software
- Calendar Software
- Personal Trainer Software
- Dance Studio Software
- Yoga Studio Software
- Martial Arts Software
- Pilates Studio Software
