
About Mindbody
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.
Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.
In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.
Pricing starting from:
$159.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Mindbody
• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Devices
Business size
Markets
Andorra, United Arab Emirates, Austria, Australia, Bulgaria, Canada, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, United States and 34 others
Supported Languages
English
Pricing starting from:
$159.00/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Mindbody: 121
Alternatives
WellnessLiving

Vagaro

Zen Planner

Booker

Reviews
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- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Learn It and Use It
Reviewed on 06/09/2019
Pros
I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
Cons
the old design structure of the base platform could use some updates, which they are aware of
Alternatives Considered
WellnessLivingReasons for Choosing Mindbody
This handles so much more of the business operationsSwitched From
WellnessLivingReasons for Switching to Mindbody
it is a clear leader in the field- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Peace of Mind
Reviewed on 06/05/2022
Very comprehensive. There are different tier levels that offer more features as your business grows.
Very comprehensive. There are different tier levels that offer more features as your business grows.
Pros
More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.
Cons
Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.
Alternatives Considered
CalendlyReasons for Switching to Mindbody
Flexibility and much more comprehensive features.- Industry: Medical Practice
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Customer service for my issues is nonexistent! They refuse to contact me!!!!!
Reviewed on 05/06/2022
I have tried for over one year to have someone contact me regarding the service type we have set up...
I have tried for over one year to have someone contact me regarding the service type we have set up and how they keep increasing the price for services we never use or never will use. No one will call, text, email or anything! I loved it when it was just Booker. Mind Body has ruined this for us. They absolutely do NOT care about customer service and resolving our concerns. Pathetic.
Pros
The scheduling is easy to use. The reports are easy to access and helpful. Booker customer service is good.
Cons
Customer service is the WORST ever!!!! Booker is wonderful helping with issues but regarding the financial part of their business, which is now Mind Body, is impossible and probably illigle they way they conduct their business, I really hate it. Mind Body ruined a good company- Booker.
- Industry: Medical Practice
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
MindBody for Managing Personal Training and Massage Appointments
Reviewed on 10/03/2022
Pros
Mindbody is an easy-to-use application with many helpful features. The clinic I worked in used the application for scheduling/managing personal training and massage therapy appointments, as well as ringing up merchandise and beverages that we sold. Learning to use Mindbody is very self-explanatory, in my opinion. The layout of both the web application and mobile application just makes sense. It was clearly designed to help users navigate between the things they need quickly.
Cons
Overall, I do not have any complaints about this software. One thing that could be helpful when managing large schedules/multiple service lines would be finding a way to integrate some kind of instant-messaging right into Mindbody, so that customers could message with any questions or schedule change requests and it would come right to the Mindbody application. (Maybe this is possible, and it just wasn't something our clinic utilized!)
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Finest Hair
Reviewed on 23/06/2022
Many benefits and we are the first to admit we under utilize the software i did try 100s of times...
Many benefits and we are the first to admit we under utilize the software i did try 100s of times to get someone out to help streamline and train my daughter on site but know one from midbody made the effort it everyone was great when we were signing up but then your get forgotten
I'm not after a 10 dollar voucher I'm after help to utilize the software to its full potential
Pros
Software is great plug ins and widgets available for our website easy to use and professional look
Cons
integration to be allowed to take deposits for booking within the Salon industry we are having difficulty with this price is too expensive i understand everything goes up in price and we are probably not one of your biggest customers but we have being one of the most loyal
I have tried to call our local rep 3 times this week and still has not returned my call so communication support from a local level terrible
Mindbody FAQs
Below are some frequently asked questions for Mindbody.Q. What type of pricing plans does Mindbody offer?
Mindbody offers the following pricing plans:
- Starting from: $159.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Trainerize, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Mindbody.
- Reservation & Online Booking Software
- Club Management Software
- Salon Software
- Appointment Scheduling Software
- Business Management Software
- Fitness Software
- Membership Management Software
- Scheduling Software
- Spa Software
- Calendar Software
- Personal Trainer Software
- Dance Studio Software
- Yoga Studio Software
- Martial Arts Software
- Pilates Studio Software
- Massage Therapy Software