About Mindbody
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.
Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.
In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.
Pricing starting from:
$139.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Mindbody
• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Austria, Australia, Bulgaria , Canada, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, United States and 34 others
Supported Languages
English
Pricing starting from:
$139.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Mindbody: 121
Alternatives
MassageBook
Calendly
SmartRec
Verlocal Pro
Reviews
Already have Mindbody?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Learn It and Use It
Reviewed on 06/09/2019
Pros
I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
Cons
the old design structure of the base platform could use some updates, which they are aware of
Alternatives Considered
WellnessLivingReasons for Choosing Mindbody
This handles so much more of the business operationsSwitched From
WellnessLivingReasons for Switching to Mindbody
it is a clear leader in the field- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Well known scheduler, but not great for kids services
Reviewed on 08/10/2022
When using it as an instructor at multiple yoga studios, it works ok for signing in adults students...
When using it as an instructor at multiple yoga studios, it works ok for signing in adults students to class and collecting payment. It is not however good for anything beyond that including buying a class for a friend or signing up multiple members of a family. (By the client that is, everything is possible using the instructor's login and manually performing these functions.)
Pros
Clients are generally familiar with it already.
Cons
This is not the ideal scheduler to have if you have parents wanting to sign up multiple kids for classes. It also charges extra for each location so if you travel to different locations to host classes and events, this quickly becomes cost prohibitive.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
switched to a new software platform, didn't meet my needs
Reviewed on 19/10/2022
I was with them for over 9 years, overall I would say they are OK. I did have some big issues when...
I was with them for over 9 years, overall I would say they are OK. I did have some big issues when I made a transition to a new gym. It did the job but too many things didn't work properly. So I sought out a new platform, Credit card processing fees were ridiculously high.
Pros
honestly nothing really stood out, I think the software is very mediocre for what I need
Cons
Simple functions began to not work and no one seemed to have an answer for me. There was no way to prompt people to pay past due bills before they were able to sign into class. Credit card updating on the client side was difficult.
- Industry: Internet
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Mindbody is the best management tool for our salons.
Reviewed on 03/08/2022
I chose this software because it is an undisputed leader in terms of managing my calendar for...
I chose this software because it is an undisputed leader in terms of managing my calendar for clients who have an appointment in my salon...
Pros
What I liked the most about this software is its marketing automation functionality which is rigid and effective.
Cons
What I liked least is its cost which is expensive for a beginner.
Reasons for Switching to Mindbody
I chose it because it is the undisputed leader in the management of clients who come to my house.- Industry: Retail
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for enhancing the customer experience
Reviewed on 16/10/2022
Pros
Mindbody increases the customer experience quality in a significant way.
Cons
I am pretty ok with the features of the platform and the customer service. Nothing negative to note so far.
Mindbody FAQs
Below are some frequently asked questions for Mindbody.Q. What type of pricing plans does Mindbody offer?
Mindbody offers the following pricing plans:
- Starting from: $139.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Trainerize, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Mindbody.
- Reservation & Online Booking Software
- Club Management Software
- Salon Software
- Appointment Scheduling Software
- Business Management Software
- Fitness Software
- Membership Management Software
- Scheduling Software
- Spa Software
- Calendar Software
- Personal Trainer Software
- Dance Studio Software
- Yoga Studio Software
- Martial Arts Software
- Pilates Studio Software
- Massage Therapy Software
