About Mindbody
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.
Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.
In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.
Pricing starting from:
$139.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Mindbody
• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
$139.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Mindbody: 126
Alternatives
Eventbrite
Bettermode
Momoyoga
fitDEGREE
Reviews
Already have Mindbody?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We LOVE MindBody!
Reviewed on 08/09/2018
At the time we began working with MindBody (5 years ago!), we had been managing our student...
At the time we began working with MindBody (5 years ago!), we had been managing our student database with Excel. At that time, we had about 350 students. I was running credit cards individually each month - for hours! We now have 550 students and I wake up on the 15th of the month and my work has been done for me!
Pros
MindBody has endless possibilities. Every time we decide to do something new or extract reports, we are pleasantly surprised that MindBody already has that feature built in! The support is phenomenal. The video support is fantastic and I can usually answer my own question without having to get on the phone or wait til morning. We are so pleased with every aspect.
Cons
Took lots of time to learn and customize to our own way of doing business. Most of the time was spent with an extremely patient personal assistant. I am not tech savvy and not young. They took time with me and I never was made to feel inept (something I wish my kids could learn!). They answered endless questions and made absolutely sure that I was well versed.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Mindbody from a Person who is not techie
Reviewed on 02/02/2023
Automating and streamlining customer service processes, such as appointment scheduling, payment...
Automating and streamlining customer service processes, such as appointment scheduling, payment processing, customer communication, and customer feedback. streamlining the business operations of health and wellness businesses, such as managing client data, tracking inventory and sales, and managing employee schedules. Enhancing customer engagement, such as through email campaigns, digital marketing, and promotions. Increasing customer loyalty by providing a personalized experience.Benefits1. Seamless customer service processes, such as appointment scheduling, payment processing, customer communication, and customer feedback. Streamlined business operations, such as managing client data, tracking inventory and sales, and managing employee schedules. Increased customer engagement, such as through email campaigns, digital marketing, and promotions. Improved customer loyalty through personalized experiences. Access to detailed analytics, such as real-time insights into customer activity and sales. Increased efficiency and cost savings through automation and streamlining of business processes.
Pros
User-friendly interface: Mindbody has a user-friendly interface that is easy to navigate and use.Wide range of features: Mindbody offers a wide range of features including payment processing, calendar management, membership renewals, real-time scheduling, mobile access, calendar sync, member directory, and online booking.Customizable: Mindbody allows for customization, making it possible for businesses to tailor the product to their specific needs.Integrations: Mindbody integrates with other popular tools such as email marketing platforms, accounting systems, and payment gateways.
Cons
Cost: Mindbody can be more expensive compared to other similar services.Technical issues: Some users have reported technical issues, including slow load times and software crashes.Limited support: Some users have reported limited support options, which can make it difficult to resolve issues quickly.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
You got too Greedy
Reviewed on 21/03/2023
It started great and then went worse and worse until I switched. Today I use a great software...
It started great and then went worse and worse until I switched. Today I use a great software company that only charges $60 per month....
Pros
I started with you 20 years ago and you had a great, functional software. Then you got greedy and kept raining your rates with less and less service and easy of use.
Cons
You probably hired a CEO paying him on performance and he just squeezed as hard as he could without NO longterm vision and without the need of brick and mortar businesses that know exactly what the need in mind. He simply forgot what the core product: a simple, functional software to help small businesses to manage their day-to-day services...
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Popular But Pricey
Reviewed on 20/12/2022
Mindbody is very user friendly if you have the budget to invest.
Mindbody is very user friendly if you have the budget to invest.
Pros
There are hundreds of studios and fitness centers on Mindbody. There are many services to sign up for and learn more about.
Cons
It is more expensive than other software systems out there.
Reasons for Switching to Mindbody
Mindbody is the most popular software inside my community.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
I've been a Mindbody user for 13 years
Reviewed on 05/03/2023
It's easy to track sales and to do my monthly sales tax reports.
It's easy to track sales and to do my monthly sales tax reports.
Pros
I like that I can schedule clients, track sales, inventory and that clients can book online.
Cons
There are a lot of features I don't use (bc I think they are more for fitness related businesses), so it can get overwhelming when I'm trying to do 1 thing and there are a million options. I also would like a point of sale terminal which I hear they are working on.
Mindbody FAQs
Below are some frequently asked questions for Mindbody.Q. What type of pricing plans does Mindbody offer?
Mindbody offers the following pricing plans:
- Starting from: $139.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Trainerize, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Mindbody.
- Reservation & Online Booking Software
- Club Management Software
- Salon Software
- Appointment Scheduling Software
- Business Management Software
- Fitness Software
- Membership Management Software
- Scheduling Software
- Spa Software
- Calendar Software
- Personal Trainer Software
- Dance Studio Software
- Yoga Studio Software
- Martial Arts Software
- Pilates Studio Software
- Massage Therapy Software
