Mindbody
About Mindbody
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.
Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.
In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.
Pricing starting from:
$139.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Mindbody
• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
$139.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Mindbody: 128
Alternatives
Picktime
Bettermode
Momoyoga
fitDEGREE
Reviews
Already have Mindbody?
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- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
MINDBODY: Unleashing the Power for Your Spa, Yoga Studio, or Fitness Centre
Reviewed on 02/05/2023
Having worked as a front desk employee at various businesses that use the MINDBODY system,...
Having worked as a front desk employee at various businesses that use the MINDBODY system, including yoga studios, spas, and massage centers, I can attest to its efficiency and effectiveness. The software is designed specifically to meet the unique needs of these types of businesses and provides a comprehensive set of features for managing appointments, scheduling, and payment processing. What I appreciated most about the system was its user-friendly interface, which made it easy for me to quickly look up class schedules, book customers into classes, and process payments with minimal delays. Overall, I highly recommend the MINDBODY system to anyone looking for a powerful and reliable business management solution for their wellness business.
Pros
As someone who has been using MINDBODY for some time now, I can confidently attest to the numerous benefits that come with this program. One of the standout features is the all-in-one solution it provides for businesses seeking point-of-sale, scheduling, and online booking capabilities. This not only saves time but also money, making it a cost-effective solution for businesses of all sizes.Another major advantage of using MINDBODY is the quality of customer service provided. Their team is always responsive, helpful, and efficient in addressing any concerns or issues that may arise. And with the software's accessibility from anywhere, thanks to their user-friendly mobile platform, you can easily manage your business on the go without any inconvenience.
Cons
As someone who uses MINDBODY, I want to mention some of the downsides that I've experienced. One significant disadvantage is the software's complexity and lack of user-friendliness. Navigating the program can be a daunting task, and the layout is not at all intuitive. As a result, training new employees can be a significant challenge and a time-consuming process that can cause frustration.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MindBody for Small Gym
Reviewed on 04/12/2019
Scheduling calendar is simple, intuitive and the drag & drop feature is priceless!
MindBody is a...
Scheduling calendar is simple, intuitive and the drag & drop feature is priceless!
MindBody is a One Stop Shop for a small, service oriented business and it can easily be expanded as the company grows.
Pros
Easy to use, very intuitive. Set up took almost no time at all.
MindBody allows me to schedule Personal Training Sessions and Group Training Sessions, deal with Point of Sale transactions and even track inventory.
The software is flexible enough to handle multiple users and expand when needed.
The software will also take into account independent contractors.
Most functions are very user friendly and mistakes are easy to correct.
Cons
I use MindBody to process my merchant services and processing transactions over a weekend, especially a holiday weekend, can result in a longer than expected delay before the bank receives the funds.
It can take time to put together information for sales tax, most of my business, 95%, is service related.
All transactions are recorded, it's just a matter of remembering which questions to ask to get the correct answer.
Reasons for Choosing Mindbody
RhinoFit didn't have the flexibility I needed and wasn't as intuitiveSwitched From
RhinoFit- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Michelle Bradley
Reviewed on 30/09/2024
Awful and not fair. Ive spent 135 a month and I'm not using it. I've tried to cancel now they say i...
Awful and not fair. Ive spent 135 a month and I'm not using it. I've tried to cancel now they say i have this month and next month because i didn't respond fast enough to a email
Pros
I asked to cancel several times. Because I was not getting any leads .a very expensive booking system
Cons
I was on market place and didn't get any new leads . And couldn't cancel I'm still trying to cancel.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
MINDBODY Review
Reviewed on 26/08/2019
Currently using mindbody to manage:
our clients and collect payments.
KPI reporting
Would like...
Currently using mindbody to manage:
our clients and collect payments.
KPI reporting
Would like more upgrades to better manage inventory reports.
Pros
It is very user friendly and can get to the detail needed to successfully manage clients.
Cons
When you ask for software upgrades or make suggestions you never know if you are heard and if something will be done. There really is no voice to say we hear you. I would also suggest MB periodically reach out to different levels of users and ask for specific software feedback.
Also do not like that you are only allowed to update branded app photos once a year and you cannot send out push notifications that are not active purchasing links.
Alternatives Considered
WellnessLivingSwitched From
WellnessLivingReasons for Switching to Mindbody
The mindbody platform is more inspiring and overall I felt they were more committed to helping me and my business grow.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
MindBody Software is Mostly Great
Reviewed on 12/09/2019
Honestly, software is software these days. But my experience with MindBody is that the team of...
Honestly, software is software these days. But my experience with MindBody is that the team of people they have behind the scenes is absolutely phenomenal. They just put on the most amazing in person event called Bold, and I was so impressed I already bought my ticket for next year. They also do a yearly training on their software called MindBody University, and I have heard great things. I'm hoping that once I attend, I will fall in love with the software as much as I have with the people.
Pros
It has a lot of features that I need to run my business, like reports, memberships, and online booking for clients.
Cons
I do not find it intuitive, and sometimes it's glitchy and inconsistent.
Alternatives Considered
VagaroReasons for Choosing Mindbody
I needed more functionality than it provided. Honestly, I also tried Booker, Full Slate, and Massage Book.Switched From
BookeoReasons for Switching to Mindbody
It came recommended from my mentor.Mindbody FAQs
Below are some frequently asked questions for Mindbody.Q. What type of pricing plans does Mindbody offer?
Mindbody offers the following pricing plans:
- Starting from: $139.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
ABC Trainerize, ActiveCampaign, Constant Contact, Emma by Marigold, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Mindbody.
- Reservation & Online Booking Software
- Club Management Software
- Salon Software
- Appointment Scheduling Software
- Business Management Software
- Fitness Software
- Membership Management Software
- Scheduling Software
- Spa Software
- Calendar Software
- Personal Trainer Software
- Dance Studio Software
- Yoga Studio Software
- Martial Arts Software
- Pilates Studio Software
- Massage Therapy Software