Gusto
About Gusto
Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Gusto features:
Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation
Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders
Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing
Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync
Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration
Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access
Key benefits of Gusto
Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.
- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
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Reviews
Already have Gusto?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Accounting Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best DIY software in the payroll market
Reviewed on 06/01/2021
I have been using Gusto for for a couple of years now and love it. They are consistently working on...
I have been using Gusto for for a couple of years now and love it. They are consistently working on improving and seek guidance from their partners. Like with any software, there are funny little quirks that you get to know. Overall, it is a fantastic platform.
Pros
Gusto's self-onboarding and employee communication is leaps and bounds ahead of their competition, as is their clean, user-friendly interface.
Cons
Customer service has been struggling recently. There should be a way to have a salary that doesn't change when the hours are changed. The other downside is that if there is an error, you have to void the entire payroll. An option to void a single check would be a great improvement.
Alternatives Considered
Patriot PayrollReasons for Choosing Gusto
Gusto is more user friendly and allows for collaboration with the employer, employee and payroll processor.Switched From
QuickBooks EnterpriseReasons for Switching to Gusto
Direct deposit turnaround, features that Patriot doesn't support- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Gusto- Handle Payroll like a Pro
Reviewed on 16/09/2024
Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller...
Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller business or start up, it's incredibly simple to get started and they will handle the majority of the concerns around taxes and reporting, which is crucial to ensure is done correctly, as payroll can quickly become your biggest expense AND your biggest headache if you aren't set up for success.
Pros
Gusto is incredibly easy to utilize as both a user and payroll processor. I can quickly navigate my benefits, paycheck history, edit direct deposit and review my performances and help track my teams expenses for the month and quarter. It's incredibly efficient compared to some of the legacy companies, than can be complex. While we don't have an overly complex payroll, we've found no real issues.
Cons
Deposit time. Some of our users report not receiving direct deposits until later in that afternoon, vs the day before, or the morning of payday.
Response from Gusto
Hello Nolan,
Thank you for your detailed review! We're so glad to hear that Gusto has made handling payroll and tracking benefits simple and efficient for your team. It's great that you're finding it easy to navigate and manage key tasks like direct deposits and expenses. We also appreciate your note about deposit timing, and we're always working to enhance our features to ensure an even smoother experience for everyone. If you ever have any concerns or need assistance, we're here to support you. Thanks again for sharing your insights!
-Gusto
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Gusto Review
Reviewed on 25/08/2024
Pros
Easy to track payroll, able to be useful with low number of employees
Cons
Not able to support large businesses, help desk doesn't assist.
Response from Gusto
Hello Mark,
Thank you for your feedback! We’re happy to hear that Gusto has been useful for tracking payroll, especially for businesses with a smaller number of employees. We understand that scalability and support are important, and we're always working to enhance our services to better meet the needs of all our customers. If there's anything specific we can assist you with or if you have suggestions on how we can improve, please feel free to reach out.
-Gusto
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Small business payroll for dummies
Reviewed on 12/07/2024
Perfect for what I needed small business employer with multiple hats to play, and this made...
Perfect for what I needed small business employer with multiple hats to play, and this made payroll, more accurate and less stressful
Pros
How easy and straightforward the system is not complicated and identifying errors so that payroll can be completed
Cons
Very simplistic unfortunately it doesn’t have all the data categories. You’re larger more expensive systems will have however, if you have the time that they worked, and you use a application that integrates it the most bang for your buck.
Alternatives Considered
QuickBooks TimeReasons for Switching to Gusto
Easy to set up and price effectiveResponse from Gusto
Hello Vanashia,
Thank you for your review! We’re pleased to hear that you find our system easy and straightforward, and that it has made payroll more accurate and less stressful for your small business.
We appreciate your feedback on the simplicity of our platform. While Gusto is designed to be user-friendly and cost-effective, we understand that it may not have all the data categories found in larger, more complex systems. We’re always working to improve and expand our features, and your input helps us in that process.
Thank you for choosing Gusto and for sharing your experience. If you have any further suggestions or need assistance, feel free to reach out.
-Gusto
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
An awesome system for small business
Reviewed on 19/09/2024
I overall like Gusto. I really like there customers service. They really try to help and will find...
I overall like Gusto. I really like there customers service. They really try to help and will find an answer for you. Even if they cannot they will escalate it without you saying too much.
Pros
I like the price. I like how I can pay my full-time and contractors all in one place. I like how they offer so many small business options for people who doesn't know what your supposed to have and not have. They will assist setting up all the tax information with you.
Cons
I don't like how you cannot do same day payment with certain tiers.
Response from Gusto
Hello Stacey,
Thank you for your review! We're so happy to hear that Gusto has been a great fit for your small business, from managing full-time employees and contractors to helping set up your tax information. It's fantastic to know that our customer service team has been supportive and proactive in resolving issues. We appreciate your feedback about same-day payments and understand how that can be important. Your input helps us continue to improve. If you ever need anything, we're always here to assist!
-Gusto
Gusto FAQs
Below are some frequently asked questions for Gusto.Q. What type of pricing plans does Gusto offer?
Gusto offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto support mobile devices?
Gusto supports the following devices:
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, Lendio, OnTheClock.com, Online Check Writer, PerformYard, Procare Online, Procare Solutions, QuickBooks, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, Uptick, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex Suite, When I Work, Wizehire, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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