About vcita

vcita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.

It includes all the tools you need to streamline your day-to-day:
- Manage your client base with a mobile CRM
- Manage your schedule, appointments and events with an online team calendar
- Invoice clients and manage your income with a payment dashboard
- Capture new leads with a customizable widget on your website
- Send action-driving email campaigns and SMS marketing
- Offer clients a personal client portal where they can book, reschedule, pay, fill forms, share files and more

ONLINE SCHEDULING
Say goodbye to time wasted and frustrated customers, and say hello to effortless online scheduling. Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device. vcita comes with a customizable scheduling page where clients can view your services and up-to-date availability, as well as a personal client portal for each client. Add vcita to your website, email and social media - and get double the bookings in half the time.

CLIENT MANAGEMENT
Keeping clients at your fingertips is made easy with a 360-degree view of your customer communications, accessible from any device. Designed with small businesses in mind, vcita helps you organize, track and manage your client conversations. You'll be able to add clients on-the-fly, initiate new conversations in a single click, review client history across the board, track appointments and payments, add notes and tags, automate follow-ups and so much more.

ONLINE PAYMENTS
vcita makes it simple and secure to collect credit card and PayPal payments online 24/7 from any device. You can add payment buttons and forms to your website, email or social media, and funds will be deposited directly to your bank or PayPal account with no additional transaction fee. A friendly dashboard lets you view clients' payment history, issue branded invoices and track payment status in real time.

It even comes with a mobile app for Apple and Android, helping you take your business on-the-go, amaze clients with immediate responses - even after business hours - manage your team schedule while out-of-office and so much more.

Pricing starting from:

$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of vcita

Manage your business with an all-in-one business app:

* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard

Let clients take action online 24/7:

* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more

Step up your marketing and generate more business:

* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Australia, Belgium, Brazil, Canada , Switzerland, China, Germany, Denmark, Spain, France, United Kingdom, Ireland, Israel, India, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, United States, South Africa

Supported Languages

Dutch, English, French, German, Hebrew , Italian, Polish, Portuguese, Russian, Spanish

Pricing starting from:

$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

vcita Software - vcita homepage
vcita Software - vcita notifications
vcita Software - vcita announcements
vcita Software - vcita marketing campaigns
vcita Software - vcita agenda
vcita Software - vcita client cards
vcita Software - vcita appointment management
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vcita Software - vcita announcements
vcita Software - vcita marketing campaigns
vcita Software - vcita agenda
vcita Software - vcita client cards
vcita Software - vcita appointment management
vcita Software - vcita payments

Features

Total features of vcita: 213

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Tracking Software
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Candidate Profiles
  • Care Summaries
  • Case Management Software
  • Cataloging/Categorization
  • Class Management
  • Class Registration Software
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Statements
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Employee Scheduling Software
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing Software
  • File Storage
  • Fitness Plan
  • For Barbershops
  • For Carpet Cleaners
  • For Dance Studios
  • For HVAC Companies
  • For Handyman Industry
  • For Mac Devices
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • For Plumbing Industry
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lesson Notes
  • Life Coaching
  • List Management
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation Software
  • Mass Texting
  • Medical Billing Software
  • Member Management
  • Membership Management Software
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Intake
  • Patient Management Software
  • Patient Portal Software
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing Software
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Project Billing
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Chat
  • Real-time Scheduling
  • Receivables Ledger
  • Records Management Software
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling Software
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Subscriber Management
  • Task Scheduling
  • Team Calendars
  • Team Management Software
  • Team Notes
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Treatment Packages
  • Two-Way Audio & Video
  • Video Conferencing Software
  • Video Consultations
  • Website Integration
  • Work Order Management
  • Workflow Management Software

Alternatives

Acuity Scheduling

4.8
#1 Alternative to vcita
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

Schedulicity

4.4
#2 Alternative to vcita
Schedulicity is the all-in-one scheduling software for small businesses and service providers. With appointment...

Calendly

4.7
#3 Alternative to vcita
Calendly is an industry-leading meeting scheduling software for teams of all sizes. With powerful administrative tools...

Square Payments

4.7
#4 Alternative to vcita
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

Reviews

Overall rating

4.5 /5
(199)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support Software
4.2/5

Already have vcita?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 199
John
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

No-brainer for appointment based business

Reviewed on 01/05/2017

I provide business management consulting for optometrists. All my work is done through appointments...

I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.

Pros

Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.

Cons

The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.

Asha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Great for scheduling, other features not so much

Reviewed on 03/03/2020

I was using acuity but looked for other software, because of hippa option. I was ecstatic to see...

I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails.
Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous.
They will be better if they make conscious effort to improve

Pros

Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.

Cons

Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging .
Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.

Alternatives Considered

Full Slate

Reasons for Choosing vcita

Did not like hippa options Also like client portal with vCita

Switched From

Acuity Scheduling

Reasons for Switching to vcita

Has better reviews and more users.
Ünal
Overall rating
  • Industry: Machinery
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great idea for small business

Reviewed on 04/09/2022

Pros

You can safely use it for sms marketing. they never let you down and they are always in cooperation with you. It is extremely useful for small businesses.

Cons

It is not a software that you can have a bad experience with, customer service solves every problem in a short time.

Dennison
Overall rating
  • Industry: Photography
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Sinking Ship

Reviewed on 20/06/2020

Having been a customer for several years, vCita offered an all-in-one solution that few others...

Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds to suffice until these features were going to be implemented. I'm talking about pretty fundamental things, like the ability for online payments to be accepted with sales tax automatically calculated, and add-on/bundled products/services. Instead of the development team addressing critical upgrades the community is begging for, we get branding updates, color scheme changes, and random issues where things that have always worked fine no longer work properly.
Customer service is all but useless, and I constantly get the feeling their priorities lie in marketing the outdated product they have rather than improving it.
If you try the product and feel that it accomplishes 100% of what you need it to do, go for it. But if you find that it looks great but misses the mark on a few key areas, don't jump on board hoping it will be addressed in the next decade. Keep looking. I'm done waiting.

Pros

Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.

Cons

Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.

Alternatives Considered

Acuity Scheduling, Jobber, and Schedulicity
Ernest
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Vcita Review Transcend Company

Reviewed on 11/03/2021

Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly...

Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly believe they do not shy away from what could improve the product. I would be great to see their engineering team increase in compacity to provide some customer wish list items

Pros

Simple to use, simple for a team to grasp and implement and generally speaking relikable

Cons

The abilities to customize the software

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing vcita

Method was just not user friendly in any way

Switched From

Method CRM

Reasons for Switching to vcita

Price, the value to cost was a hands down easy decision
Showing 5 reviews of 199 Read all reviews

vcita FAQs

Below are some frequently asked questions for vcita.

vcita offers the following pricing plans:

vcita offers various subscriptions, so you can find the best fit for your needs. The Essentials plan adds online scheduling & event registration, online payments, and more advanced features ($19/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($45/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($75/month*) *annual subscription pricing

vcita has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

vcita supports the following languages:

Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish

vcita supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

vcita integrates with the following applications:

Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Stripe, Weebly, Wix, WordPress, Zapier, Zoom Meetings

vcita offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for vcita.