amoCRM Overview
What is amoCRM?
amoCRM is the world's first messenger-based sales solution. It excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love our analytics, reporting and automation capabilities.
Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small, and medium businesses.
With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.
We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.
amoCRM Overview
Pricing
Pricing options
14-day free trial, no credit card required.
Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month
Plans are billed annually.
amoCRM Features
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amoCRM Reviews
amoCRM Reviews
Great features and nice customer service at a fair price
Price is reasonable for all feature in get and customer service is exceptional.
Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Good CRM for Mid-size companies
We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price.
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Great features and nice customer service at a fair price
Pros
They have integrations with the major social networks like Instagram, Facebook, Gmail and the most important Whatsapp via Twilio, which allow you to integrate in a legal way.
They also have a live chat with chatbot that works fine. Of course they are not a chat company, so it's simples, but it works fine to most activities.
Cons
The filter features are limited and sometimes things like select a empty field, depending on field type, it's impossible.

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
Pros
I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.
I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.
I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.
I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.
Cons
Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Pros
It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.
Cons
It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Good CRM for Mid-size companies
We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price.
Pros
- Huge variety of integrations with different analytics services and call-tracking services
- You can import leads not only via API, but also you have ready scripts for websites, or import lead via integrations
- Create your own widgets. For example we use widget that stores different useful links for our managers
- Get analytics of your sales in total and get information per manager
- Attach tasks to your leads, so manager won't miss when he should contact client
- You can integrate your PBX system into amoCRM, so you can do calls directly from CRM
Cons
- Lack of customization in reports, especially when you have several projects in one account
- It's expensive for small projects
Perfect for our needs
Pros
We started using this CRM instead of Bitrix24. Dealing with the interface was easy, it is very simple. Due to this, in less than six months we have completely transferred the client base to the system. Special thanks to the support service, which promptly helped us with solving problems.
Cons
Mobile application needs to be improved. On some Android-powered smartphones, the scroll bar disappears. I do not know why this happens, but on iOS there is no such problem.
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amoCRM Pricing
amoCRM Pricing
14-day free trial, no credit card required.
Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month
Plans are billed annually.
14-day free trial, no credit card required.
Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month
Plans are billed annually.
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amoCRM Features
amoCRM Features
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Categories
Categories
Additional information for amoCRM
Additional information for amoCRM
Key features of amoCRM
- Bulk edit
- Chatbot
- Custom tags
- Digital pipeline
- Email tracking
- Follow-up sequences
- KPI & dashboard
- Performance tracking
- Tags
- VoIP integration
- Webhooks
- iOS & Android mobile app
Benefits
amoCRM FAQs
amoCRM FAQs
Below are some frequently asked questions for amoCRM.
Q. What type of pricing plans does amoCRM offer?
amoCRM offers the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available
14-day free trial, no credit card required. Base: $15 per user, per month Advanced: $25 per user, per month Enterprise: $45 per user, per month Plans are billed annually.
Q. What are the main features of amoCRM?
amoCRM offers the following features:
- Bulk edit
- Chatbot
- Custom tags
- Digital pipeline
- Email tracking
- Follow-up sequences
- KPI & dashboard
- Performance tracking
- Tags
- VoIP integration
- Webhooks
- iOS & Android mobile app
Q. Who are the typical users of amoCRM?
amoCRM has the following typical customers:
Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business
Q. What languages does amoCRM support?
amoCRM supports the following languages:
English, Portuguese, Russian, Spanish
Q. What type of pricing plans does amoCRM offer?
amoCRM has the following pricing plans:
Subscription
Q. Does amoCRM support mobile devices?
amoCRM supports the following devices:
Android, iPhone
Q. What other apps does amoCRM integrate with?
amoCRM integrates with the following applications:
Akita, JivoChat, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Workato, Zendesk
Q. What level of support does amoCRM offer?
amoCRM offers the following support options:
Online Support, Phone Support, Video Tutorials, Knowledge Base
Price is reasonable for all feature in get and customer service is exceptional.