---
description: Detailed reviews on Act! based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Act! with similar products.
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title: Act! Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Act\!](/software/91203/act)

# Act\!

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> Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
> 
> Verdict: Rated **3.9/5** by 932 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Act\!

Centralize and secure your vital customer data in an organized and user-friendly solution.  Configure to unique specifications and access key customer information with ease in the office or on the road. &#10; &#10;Attract high-potential leads with integrated email marketing. Create professional-looking emails, landing pages, surveys, and newsletters that get the right message to the right audience at the perfect time.&#10;&#10;Keep opportunities advancing and hit your sales goals with interactive quotes and robust opportunity management.  Forecast with confidence via a visual sales pipeline and interactive dashboards.&#10;&#10;Leverage rich customer profiles to gain a deeper understanding of your relationships and deliver outstanding customer experiences that foster customer loyalty and drive repeat business.&#10;&#10;Know exactly where to focus your time and resources with dynamic, real-time metrics and customer-specific insights, enabling informed decision-making across your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 932 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Act\!
- **Location**: Scottsdale, US
- **Founded**: 1987

## Commercial Context

- **Starting Price**: $30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Act\! offers both cloud-based and on-premises  CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: Australia, Belgium, France, Germany, Netherlands, New Zealand, South Africa, Switzerland, United Kingdom, United States

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling Software
- Autoresponders
- Batch Processing
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Client Management
- Collaboration Tools
- Commenting/Notes
- Contact Database

## Integrations (24 total)

- BigCommerce
- Dropbox
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- Google Contacts
- Google Workspace
- Instagram
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- Shopify

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.ae/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.ae/directory/230/crm/software)
- [Contact Management Software](https://www.getapp.ae/directory/337/contact-management/software)
- [Small Business CRM Software](https://www.getapp.ae/directory/4959/small-business-crm/software)
- [Marketing Automation Software](https://www.getapp.ae/directory/308/marketing-automation/software)
- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.ae/software/9908/zoho-crm) — 4.3/5 (6996 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.ae/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.ae/software/90378/salesforce) — 4.4/5 (18808 reviews)
4. [HubSpot CRM](https://www.getapp.ae/software/102533/hubspot-crm) — 4.5/5 (4484 reviews)
5. [Dynamics 365](https://www.getapp.ae/software/90844/dynamics-365) — 4.4/5 (5852 reviews)

## Reviews

### "ACT Works for this Sales Guy" — 5.0/5

> **Marc** | *28 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The CRM is a good but it is great as a tool to send personalized emails and letters to groups of people.
> 
> **Cons**: It takes up a lot of memory and with a low gig computer can be an issue.
> 
> I have used it for over 25 years and I find it invaluable.

-----

### "Review of Act Contact Management System" — 4.0/5

> **Nick** | *30 April 2026* | Executive Office | Recommendation rating: 8.0/10
> 
> **Pros**: I like that it keeps me organized and can set meetings.  I can set up pricing and forecasting.  Keeps me organized.  I just wish it was easier to use on the run.
> 
> **Cons**: I don't like having to be online to access it.  I asked for a desk top version but never got it.  Personally, I like the original act better because it is more user friendly.
> 
> The customer service is exceptionally great.  They have helped with the integration of contacts.  Have been available when I need them.

-----

### "It works fine when it's not glitchy" — 3.0/5

> **Kevin** | *23 April 2026* | Financial Services Software | Recommendation rating: 4.0/10
> 
> **Pros**: Sharing a calendar and viewing others event is helpful. Also, creating to-do items and appointments for others. We also use it to reserve our conference room.
> 
> **Cons**: Notifications for to-do items aren't prominent enough. The alerts should pop up like appointment reminders do.
> 
> It's okay. We don't use the actual CRM but only the calendar and contact info because there is so much legacy info in there.

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### "Over 25 Years of Reliable Customer Relationship Management" — 5.0/5

> **Jamie** | *8 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about ACT\! is the Mail Merge feature. It allows me to efficiently reach out to all of my customers while still personalizing communications. I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted messages to the right audience. The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me maintain strong customer relationships. ACT\! has been a valuable tool for staying organized and communicating effectively with my customers.
> 
> **Cons**: One enhancement I would like to see in a future version is the ability to copy the contacts listed under the Relationships tab when duplicating a contact record. Currently, when a contact is copied, the associated relationship records are not carried over and must be recreated manually. Adding an option to duplicate those relationship entries along with the primary contact would save time and make the process more efficient, especially when creating similar customer or organizational records.
> 
> I have used the software since 2001, and it has been an essential part of managing my customer relationships, sales activities, and contact database for over two decades. ACT\! has helped me stay organized, track customer interactions, and efficiently manage communications as my business has grown. The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for maintaining strong customer relationships and improving productivity

-----

### "You can go home again w/all the modern technology" — 5.0/5

> **James** | *30 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It’s ease of use. Great  onboarding so it feels like home again. Email features are great too, and are easy to use.
> 
> **Cons**: I have trouble if I have to move fields around. I’m a one man band with multiple email addresses. Unfortunately, I cannot afford multiple ACT accounts.
> 
> If you used ACT years ago, and left? Go back. This is the way it used to be. But their  \[sensitive content hidden\] and his team have brought all the things that were great about it 30 years ago and now it’s in the 21st Century.

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## Links

- [View on GetApp](https://www.getapp.ae/software/91203/act)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91203/act> |
| de-AT | <https://www.getapp.at/software/91203/act> |
| en | <https://www.getapp.com/customer-management-software/a/act/> |
| en-AE | <https://www.getapp.ae/software/91203/act> |
| en-AU | <https://www.getapp.com.au/software/91203/act> |
| en-CA | <https://www.getapp.ca/software/91203/act> |
| en-GB | <https://www.getapp.co.uk/software/91203/act> |
| en-IE | <https://www.getapp.ie/software/91203/act> |
| en-NZ | <https://www.getapp.co.nz/software/91203/act> |
| en-SG | <https://www.getapp.sg/software/91203/act> |
| en-ZA | <https://www.getapp.za.com/software/91203/act> |
| es | <https://www.getapp.es/software/91203/act> |
| es-CL | <https://www.getapp.cl/software/91203/act> |
| es-CO | <https://www.getapp.com.co/software/91203/act> |
| es-MX | <https://www.getapp.com.mx/software/91203/act> |
| fr | <https://www.getapp.fr/software/91203/act> |
| fr-BE | <https://fr.getapp.be/software/91203/act> |
| fr-CA | <https://fr.getapp.ca/software/91203/act> |
| pt | <https://www.getapp.com.br/software/91203/act> |
| pt-PT | <https://www.getapp.pt/software/91203/act> |

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