About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, China, Germany, United Kingdom , India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of PayPal: 84

  • ACH Payment Processing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Anomaly Detection
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Cash Management
  • Check Fraud Detection
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Management
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard Software
  • Data Import/Export
  • Data Management Software
  • Data Security
  • Data Visualization Software
  • Debit/Credit Card Processing
  • Deferred Billing
  • Electronic Payments
  • Electronic Signature
  • Financial Reporting Software
  • For B2B
  • For Retail
  • For Small Businesses
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Management Software
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management Software
  • PCI Assessment
  • PCI Compliance Software
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing Services Integration
  • Payment Processing Software
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS Software
  • Returns Management
  • Risk Analytics
  • Risk Management Software
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart Software
  • Social Media Integration
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Alternatives

2Checkout

4.2
#1 Alternative to PayPal
Online businesses around the world sell more every day with 2Checkout payment processing. We're here to help you truly...

Bill.com

4.2
#2 Alternative to PayPal
With Bill.com, get paid up to 2x faster. Accept flat-rate ACH payments, send recurring electronic invoices, and send...

Square Virtual Terminal

4.6
#3 Alternative to PayPal
Square Virtual Terminal is a cloud-based software that helps businesses process and accept payments from multiple...

Quickbooks Online

4.3
#4 Alternative to PayPal
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

Reviews

Overall rating

4.7 /5
(23,701)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 23,701
Safiya
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Convenient

Reviewed on 13/11/2022

I have used PayPal as a consumer and as a business owner. Using PayPal to receive payments for...

I have used PayPal as a consumer and as a business owner. Using PayPal to receive payments for online classes and goods sold online has been convenient but I'm not happy with the associated fees or customer service.Using PayPal as a consumer is also convenient but since it's so difficult to set up I wouldn't recommend it unless you've already created a PayPal account. It's much faster to use an existing debit card or purchase prepaid cards.

Pros

PayPal is popular among consumers and accepted by major online merchants/businesses. It's convenient to use as a smaller size business. PayPal is secure and works hard to prevent fraud.It's also a safer way to send/receive payments to/from an individual since it is a documented transaction.

Cons

Customer service has to be better. They are in charge of funds and accounts, it should be very easy to get help. Customer service has really hurt my experience with PayPal.Fees and policies should be made very clear. Depositing cash can be costly. Receiving payments can be also.PayPal can freeze accounts and withhold funds.I want it to be more user friendly.Setting up PayPal was more difficult than any account I've had.

Alternatives Considered

Square Payments and Stripe

Reasons for Choosing PayPal

Not as popular as PayPal

Switched From

Payoneer
Roldan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

PayPal Never Change All These Years - Still Way Too Complicated To Use!

Reviewed on 21/10/2022

50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience...

50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience design. They really need to brush this thing up.

Pros

- Well, PayPal is an institution when it comes to online Payment System. So, I like it that they are there giving me options when all other options fail.- I was able to use PayPal personally and in business without much issue about security and othe disputes.- I was able to use it with my Website Projects, when clients needs a quick payment integration without much fuss on the buying side of things

Cons

- PayPal is still way too complicated to integrate with WordPress. There are times that you just need to enter email and password, and it gets integrated. Sometimes, it takes you a day or two to be able to do it.- Still not user friendly. Deskop and Mobile version needs UX Design revamp. The conversion between currencies in your account still confusing. Sometimes you fund appears as US Dollar, sometimes it appears as your native currency. - sandboxing dashboard and account pretty much looks like your active/live account. The only way you notice you are in a sandbox is when you see the domain says "sandbox.paypal.com". In contrast with Stripe, where it sends you a contrasting feedback that says "Testing Account" - you won't be able to miss it out.- Currency Conversion is NOT at par with the current market exchange rate! Sometimes, the exchange is two dollar short.

Alternatives Considered

Stripe

Reasons for Choosing PayPal

Eitherway, it all depends on the client's liking. I recommend Paypal as it is the most commonly used gateway. But Stripe is a bit more easier to use and integrate.

Switched From

Stripe

Reasons for Switching to PayPal

Because it was choosen by the client - not mine.
chengetai
Overall rating
  • Industry: Government Administration
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Life saver of every freelancer.

Reviewed on 02/11/2022

Pros

Paypal is the most user friendly online payment platform which is also easy to join.It is a must have for every freelancer.One of the best features they have is the buyer/seller protection.They have saved me twice from a being swindled by two very big online shops.In one case I only submitted proof of the unauthorized debit that had been done on my account and they immediately refunded my money.On another case they facilitated a dispute resolution meeting between me and the seller through their platform, and we were able to reach a compromise for a delivery that had been cancelled.I was happy with outcome.Paypal is committed to excellence and will fight to even the smallest of their clients.Their customer care is also very responsive, they will even call you to respond to any of your enquiries.

Cons

They don't have a digital mastercard for every country like some of their competitors which can be very frustrating .They also have a few partnerships with local banks making it difficult sometimes to withdraw your money.In some countries Paypal doesn't work completely like Zimbabwe, India etc.In South Africa you can withdraw your paypal funds using one local bank only this can be very annoying when you don't have an account with that bank.

wayne
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The best payment method for small businesses

Reviewed on 26/10/2022

I've had a really decent overall experience using PayPal. Like I'm sure many other people have...

I've had a really decent overall experience using PayPal. Like I'm sure many other people have done, I've used it for a variety of purposes. I became familiar with it when I first started selling products on eBay, then as I expanded to other types of eCommerce and started accepting payments from individuals. It has been incredibly helpful to me. This review's title indicates that it is the tried-and-true payment processing platform. Perfect for anyone who wants to send and receive payments for on-the-spot jobs, whether they are just starting out in company and need a reasonably free platform to process their payments that is compatible with just about any type of web hosting platform.

Pros

Then there is the issue of secure transactions. Using Paypal is quite simple, and it comes with an additional layer of security, fraud prevention, and encryption of bank and credit card account information. a wide range of user-friendly payment options, tremendous confidence and comfort in the robustness and security of the shipping, marketing, record-keeping, and tax calculation processes. Additionally, it provides instant deposits, prompt sending, spending, and exchanges; continuous financial flow and prompt access to funds are crucial. The majority of businesses can easily use Paypal because it works with so many different platforms and devices and has considerably lower fees than competing services. It also includes robust multichannel sales and invoicing tools. There is no cost.

Cons

Like many businesses that handle payments, PayPal levies fees for their services. It's always wonderful if costs can be reduced so that creators may keep more of the money they work so hard to earn, even though I expect and accept that fees are ultimately inevitable. When price increases are necessary to take percentages into account, it is unpleasant. However, in general, I have found PayPal's costs to be among the lowest, so this is a very small issue.

Yashovardhan
Overall rating
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Paypal as a digital payment processor

Reviewed on 05/10/2022

PayPal is a secure, fast and convenient way to send and receive money. For me, it is an easy to use...

PayPal is a secure, fast and convenient way to send and receive money. For me, it is an easy to use payment method that I can use without having to worry about my credit card information being stolen. I can easily send money to friends or family using the app on my phone and I don't have to worry about the fees associated with sending money internationally.

Pros

PayPal is a service that allows people to send and receive money online. It is a convenient way to pay for goods or services and can be accessed on mobile devices.
PayPal is one of the most popular payment methods in the world. They allow people to send and receive money online, making life easier. People can use PayPal on their smartphones as well as computers with internet connections, making it more accessible than ever before

Cons

What I liked least about PayPal was that it was not accepted by all websites. I had trouble using my PayPal account on some sites because they did not accept PayPal as a form of payment. Also one more downside of PayPal is that it does not offer any rewards programs for its customers.

Alternatives Considered

Payoneer

Reasons for Switching to PayPal

Paypal is easy to use and trustworthy.
Showing 5 reviews of 23,701 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, Quickbooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for PayPal.