About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, China, Germany, India and 3 others

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of PayPal: 84

  • ACH Payment Processing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Anomaly Detection
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Cash Management
  • Check Fraud Detection
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Management
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard Software
  • Data Import/Export
  • Data Management Software
  • Data Security
  • Data Visualization Software
  • Debit/Credit Card Processing
  • Deferred Billing
  • Electronic Payments
  • Electronic Signature
  • Financial Reporting Software
  • For B2B
  • For Retail
  • For Small Businesses
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Management Software
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management Software
  • PCI Assessment
  • PCI Compliance Software
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing Services Integration
  • Payment Processing Software
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS Software
  • Returns Management
  • Risk Analysis
  • Risk Management Software
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled/Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart Software
  • Social Media Integration
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Alternatives

Square Virtual Terminal

4.6
#1 Alternative to PayPal
Square Virtual Terminal is a cloud-based software that helps businesses process and accept payments from multiple...

Google Pay

4.6
#2 Alternative to PayPal
Google Pay is a mobile payment platform that allows users to make online payments, in-app purchases, and send money to...

Square Payments

4.7
#3 Alternative to PayPal
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

PayPal Zettle

4.6
#4 Alternative to PayPal
The PayPal Here app is a mobile point of sale (POS) software designed to help businesses securely process debit or...

Reviews

Overall rating

4.7 /5
(23,865)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 23,865
Josh
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great online payments system with many features

Reviewed on 14/09/2021

My experience has been great and I use Paypal all the time for many online purchases and have...

My experience has been great and I use Paypal all the time for many online purchases and have places that send me payments right to my paypal account.

Pros

There are very few places that do not take paypal. You can easily add multiple ways to pay. It also easily integrates with many things like woocommerce, zapier and wordpress to take payments if you would like. It is easy to get money from friends or people who owe you for business.

Cons

There is really only one annoyance that I have with paypal. If I have a say $10 visa or mastercard gift card and say I want to buy something for $15 most places online don't take 2 forms of payment for the same item so I need some way to put the gift card into my paypal account, but they don't allow you to easily send money from a credit card or prepaid gift cards. So the work around is to make an invoice and send it to another email and then pay with the gift card. There are 2 things with this the first is then that you must pay a fee which I understand and would be fine paying the fee. The other is that the whole process is a pain in the butt. They should just allow prepaid gift card amounts to be added to your balance and then just charge you the fee. Annoying but not a deal breaker.

Alternatives Considered

Wave Accounting

Reasons for Switching to PayPal

It's not necessarily that I have chosen Paypal over Wave. I use Wave more for my business and accounting stuff and making pretty invoices. I use Paypal way more often for my personal stuff and many online purchases and to get payments from survey sites and a few other things. So I think Paypal has its great purposes and if I start an ecommerce website which I probably will I will likely use Paypal for taking payments with Woocommerce.
Andrew
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

PayPal cuz ya gotta...

Reviewed on 29/02/2020

PayPal is always going to be a mover-and-shaker in the internet finance sector and if you're just...

PayPal is always going to be a mover-and-shaker in the internet finance sector and if you're just sending money to your friends and family or stacking a few bucks to pay for stuff online PayPal is a good option. For me doing business with PayPal has been easy but If you're a medium-to-large sized company maybe you should look for a business account elsewhere.

Pros

PayPal is one of those things ya almost gotta have. All these new digital credit cards coming out that mask your numbers is old newus as far as PayPal is concerned. They pioneered not only digital currency but gave us a format on how-to buy things online. These new marketplaces (letgos, offerups, Facebook marketplace) really owe PayPal a debt of gratitude of for making us comfortable to purchase online. In addition to the privacy PayPal offers they also make it easy for you to send and receive money especially to your friends and they don't charge you anything. You can get a free cash card which is cool and you can also use card to accept payment for your small business.

Cons

PayPal does require a lot of background if you were to open up an account and get a cash card. They do close people down for practically nothing and they will freeze assets for an undetermined amount of time if anything is questioned. Also there so in bed with eBay that if eBay doesn't like something about you or your account they can freeze assets as well. They have a pretty weak offers category where you can get some discounts but they're not all that great and neither is there discount on shipping. And why don't they have their own check cashing division being so big, why use Ingo?

mohan
Overall rating
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

"Effortless Payment Solution"

Reviewed on 21/02/2023

Convenience: PayPal makes it simple, quick, and secure to send and receive money without revealing...

Convenience: PayPal makes it simple, quick, and secure to send and receive money without revealing your bank or credit card information.Security: PayPal never divulges your financial information to the receiver, reducing the risk of fraud and identity theft.Broad acceptance: PayPal is a well-known and dependable payment option since it is used by millions of businesses and websites throughout the world.Buy protection: If a transaction fails or an item does not match the description, PayPal's buyer protection allows you to request a refund.Cashback credits and other benefits are offered by PayPal for utilizing their services, which can help you save money.Overall, I think PayPal is a safe and practical method to manage your money online.

Pros

As a new user of PayPal, I really love the Security system: PayPal is a secure and reliable platform that uses advanced encryption technology to protect personal and financial data.

Cons

High fees for certain transactions, especially when converting currencies or sending money internationally.

Emma
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Why are Paypal holding out money for so long

Reviewed on 24/01/2023

terrible

terrible

Pros

being able to have customers pay at a click of a button from overseas was the initial drawcard

Cons

21 day money holds on your first two invoices (plus the 14-30 days it may take clients to pay. Plus 5-7 days to arrive into your account once 'released' by Pay pal). Very suspicious that Paypal are making millions from holding interest... wile we wait. & Terrible customer service if your thinking of calling customer support.

adel
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Trusted online payment is PayPal

Reviewed on 06/12/2022

The site that I trusted in transferring money and profits is PayPal, the personal information and...

The site that I trusted in transferring money and profits is PayPal, the personal information and making the case is safe. The matter was relative at the beginning of my work as Freelancer. It was incomprehensible in profit-taking operations, and what facilitated the process for me because of its ease of use is PayPal, To the extent that one does not occupy his mind with anything because everything is organized, and you receive a message to complete the process which provided me with confidence is that many institutions have been registered as a partner of PayPal in buying and selling its operations, which made it a global institution, and this makes the user feel safe for his digital financial transactions, Customer service is superb that they work with me to solve any obstacle, if any in responding in a timely manner while respecting the user's time. In fact, it's one of the best services and leading mobile payment solutions according to our evaluations.

Pros

•Secure means of payment• Financing various options• Comprehensive online and personal payment solutions• PayPal is straightforward to use – it’s terribly an easy thanks to send cash to friends and family• Using PayPal offers you an additional level of security and fraud prevention. If you acquire a purchase exploitation PayPal that finally ends up being fraudulent, PayPal will facilitate get you a reimbursement• PayPal encrypts your bank or MasterCard info, keeping that information safe• No fees for causing cash to friends and family

Cons

• The website is slow to load IF I actually have multiple screens open. Which can some time separate the performance issue, the website is slow while using IF I truly have to open multiple screens. Which can some time effect the performance

Showing 5 reviews of 23,865 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, Quickbooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for PayPal.