About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.


Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.


Images

PayPal Software - 1
PayPal Software - 2
PayPal Software - 3
View 7 more
PayPal video
PayPal video
PayPal video
PayPal video
PayPal Software - 1
PayPal Software - 2
PayPal Software - 3

Not sure about PayPal? Compare with a popular alternative

PayPal

4.7 (25,033)
VS.

Starting Price

No pricing found
$9.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

76
14

Integrations

6
9

Ease of Use

4.6 (25,033)
4.1 (33)

Value for Money

4.5 (25,033)
4.4 (33)

Customer Service

4.3 (25,033)
4.1 (33)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Worldpay POS

4.2
#1 Alternative to PayPal
Worldpay POS is an integrated point of sale payment solution that can be used to accept credit card or mobile payments...

Clover

3.9
#2 Alternative to PayPal
Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

Squarespace

4.6
#3 Alternative to PayPal
Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio. Drive traffic to your...

2Checkout

4.2
#4 Alternative to PayPal
Online businesses around the world sell more every day with 2Checkout payment processing. We're here to help you truly...

Reviews

Overall rating

4.7 /5
(25,033)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 25,033
AUBREY L D
AUBREY L D
Overall rating
  • Industry: Financial Services Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

International payment system that stands as a gold standard

Reviewed on 08/11/2019

We now have a PayPal button on our website that indicates to clients that we accept PayPal payments...

We now have a PayPal button on our website that indicates to clients that we accept PayPal payments and we now receive funds from everywhere. It is an easy to use wallet and you can make withdraws easily to your bank account or credit card.

Pros

It has provided us with the opportunity to receive funds instantly from our clients from all over the world. All this happens at the best lowest expense possible. The most important thing you can create and send invoices very easily to clients. We are also able to request payments from clients. The choice to differentiate between personal and business accounts, of which they are all free to open, makes it more client focused. PayPal exchange rates to other currencies are also good than other companies that rob from clients by manipulating currency exchange rates. Buyer protection is another best feature to prevent fraudulent sellers from scamming clients.

Cons

As much as paypal is making life simple and is helping building a global community, their introduction of fees when you are sending money to a friend across borders makes it unfair.

Roldan
Roldan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

PayPal Never Change All These Years - Still Way Too Complicated To Use!

Reviewed on 21/10/2022

50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience...

50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience design. They really need to brush this thing up.

Pros

- Well, PayPal is an institution when it comes to online Payment System. So, I like it that they are there giving me options when all other options fail.- I was able to use PayPal personally and in business without much issue about security and othe disputes.- I was able to use it with my Website Projects, when clients needs a quick payment integration without much fuss on the buying side of things

Cons

- PayPal is still way too complicated to integrate with WordPress. There are times that you just need to enter email and password, and it gets integrated. Sometimes, it takes you a day or two to be able to do it.- Still not user friendly. Deskop and Mobile version needs UX Design revamp. The conversion between currencies in your account still confusing. Sometimes you fund appears as US Dollar, sometimes it appears as your native currency. - sandboxing dashboard and account pretty much looks like your active/live account. The only way you notice you are in a sandbox is when you see the domain says "sandbox.paypal.com". In contrast with Stripe, where it sends you a contrasting feedback that says "Testing Account" - you won't be able to miss it out.- Currency Conversion is NOT at par with the current market exchange rate! Sometimes, the exchange is two dollar short.

Alternatives Considered

Stripe

Reasons for Choosing PayPal

Eitherway, it all depends on the client's liking. I recommend Paypal as it is the most commonly used gateway. But Stripe is a bit more easier to use and integrate.

Switched From

Stripe

Reasons for Switching to PayPal

Because it was choosen by the client - not mine.
Micah
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Paypal is horrible

Reviewed on 29/02/2024

Very horrible and theyre the worst pay company ive ever had the displeasure of dealing with. Their...

Very horrible and theyre the worst pay company ive ever had the displeasure of dealing with. Their ceo is a fake and liar too.

Pros

I like that they atleast guve you screenshot able evidence so later i have the proof on court even if they delete the account.

Cons

They steal money and hold business funds under the guise of security but allow money laundering by other means for non-vetted accounts while they punish the business ones.

Angelica
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An excellent account, with incredible assistance

Reviewed on 03/01/2024

Wonderful, very organized, easy to access!

Wonderful, very organized, easy to access!

Pros

The service staff are attentive, very helpful professionals.

Cons

I have no cons, nothing to complain about, the platform is also excellent!

Krystin
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

PayPal is priceless! Efficient & simple. Must have for Small businesses!

Reviewed on 23/08/2023

I’ve honestly have had an incredible, simple, effective experience with PayPal. I was lost when it...

I’ve honestly have had an incredible, simple, effective experience with PayPal. I was lost when it came to tech but I knew I had a good experience with PayPal as a user so I immediately got it for my business and I was soo relieved it was easy/simple to use! It’s helped me take my small business to the next level! It’s safe, I never worry about my data or my clients data, fraud or anything. I’ve easily integrated PayPal into my other systems, like calendly and my website. Invoices look so professional and are so organized, which helps with tax season! It’s not expensive, it is fair pricing, unlike other systems I looked at. PayPal is always innovative and upgrading so I know my business can grow with the trends, even be ahead of the trends. As my business grows larger, PayPal has all the tools I need to assist it’s growth. PayPal is priceless! I feel like PayPal just gets me and my small business.

Pros

The ease of use attracted me most. I’m not tech savvy at all but I was able to quickly figure my business PayPal. I can integrate it into my other software and that’s been extremely helpful. Having PayPal has made things so much easier for me, I never have to worry about payments, security, etc., because PayPal is on top of it all. The fact that it’s easy to use makes it priceless!

Cons

There’s not much I don’t like about PayPal, The only thing I wish they had was scheduling so I didn’t have to have calendly.

Alternatives Considered

Square Payments, Cash App, Stripe, and Affirm

Reasons for Switching to PayPal

The ease of use, cost, and integration capabilities are the main reasons I chose PayPal over other’s. As a user, I was familiar with PayPal, I never had any issues and I trusted PayPal so I chose them over other companies. I’m not tech savvy but I knew PayPal was very simple to use and that was my biggest reason. The price of PayPal, it’s security, technology and innovations were other big reasons. PayPal is a leader in the industry, I trust them for good reason. They just get me and my small business. Other companies seemed to be “followers” in the industry and didn’t have the same capabilities and trust as PayPal. You have to go with a trustworthy company, and that’s PayPal!
Showing 5 reviews of 25,033 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, QuickBooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for PayPal.