About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.

Pricing starting from:

$0.04/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

Pricing starting from:

$0.04/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of PayPal: 79

  • ACH Payment Processing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Anomaly Detection
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Cash Management
  • Check Fraud Detection
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard Software
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Deferred Billing
  • Electronic Payments
  • Electronic Signature
  • Financial Reporting Software
  • For B2B
  • For Retail
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management Software
  • PCI Assessment
  • PCI Compliance Software
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing Services Integration
  • Payment Processing Software
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS Software
  • Returns Management
  • Risk Management Software
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart Software
  • Social Media Integration
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Alternatives

Venmo

4.7
#1 Alternative to PayPal
Venmo is a digital wallet and payment gateway that allows customers to send money and make purchases via mobile device,...

Stripe

4.7
#2 Alternative to PayPal
Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing...

Square Point of Sale

4.7
#3 Alternative to PayPal
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Square Payments

4.7
#4 Alternative to PayPal
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

Reviews

Overall rating

4.7 /5
(21,468)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 21,468
Ogochukwu O.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

PayPal Is The Best And The Quickest Digital Wallet Provider For Sending And Receiving Money...

Reviewed on 07/12/2021

If you desire the fastest digital wallet for sending and receiving money online, I'd suggest you...

If you desire the fastest digital wallet for sending and receiving money online, I'd suggest you obtain a PayPal account like I did. Also, I could easily send money to my friends and family, by simply adding-in their PayPal email account and BOOM!

Pros

I have the ability to send and receive money online, from both local and international funding sources, with no limit on my account, meaning that, I can receive any amount of money on my account and as well as withdraw same amount of money to my local bank account.

Cons

PayPal does not support all countries in the world, making it hard for those countries to utilize PayPal for sending and receiving funds online. Also their customer support team is not a good gone, especially during your tough account situation.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Market standard as purchasing method - a must for shops

Reviewed on 08/12/2021

Pros

PayPal is a standard payment method for me when it comes to online payment transactions. It's easy, quick, and straightforward. The customer can choose between different payment methods (PayPal account with direct debit, credit card or purchase on account/installments). Dealers immediately get payment confirmation. In addition, all business payments are covered by buyer protection. This makes it a very convenient transaction method.

Cons

Some points are rather negative. For instance, in the past PayPal has frozen higher incoming payments directly (suspicion of money laundering). Verification of your account is a must. I also find the fees that are charged occasionally very questionable. Therefore, as the operator of a digital payment, the amount of the order sums have to be questioned. Not all payments should be managed with Paypal as it can get very expensive.

Alternatives Considered

Klarna and Stripe

Reasons for Switching to PayPal

Paypal is the market standard and has a higher market adoption.
Heather R.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good for basic needs of a small business

Reviewed on 27/11/2021

Overall it’s a great, easy to use app. It gets the job done while giving you peace of mind while...

Overall it’s a great, easy to use app. It gets the job done while giving you peace of mind while starting a business.

Pros

I like the ease of invoicing, receiving payments, and logging all invoices from one app. It is perfect for a small business starting out and takes the hassle of finding different apps for each tool.

Cons

I don’t like the wait time on refunding customers. I’ve learned it takes too long of a timeframe for the customer and resorted to using a different menthols for my refunds.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal

I already used PayPal in the past for personal use, and knew the basics already.
Josh C.
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great online payments system with many features

Reviewed on 14/09/2021

My experience has been great and I use Paypal all the time for many online purchases and have...

My experience has been great and I use Paypal all the time for many online purchases and have places that send me payments right to my paypal account.

Pros

There are very few places that do not take paypal. You can easily add multiple ways to pay. It also easily integrates with many things like woocommerce, zapier and wordpress to take payments if you would like. It is easy to get money from friends or people who owe you for business.

Cons

There is really only one annoyance that I have with paypal. If I have a say $10 visa or mastercard gift card and say I want to buy something for $15 most places online don't take 2 forms of payment for the same item so I need some way to put the gift card into my paypal account, but they don't allow you to easily send money from a credit card or prepaid gift cards. So the work around is to make an invoice and send it to another email and then pay with the gift card. There are 2 things with this the first is then that you must pay a fee which I understand and would be fine paying the fee. The other is that the whole process is a pain in the butt. They should just allow prepaid gift card amounts to be added to your balance and then just charge you the fee. Annoying but not a deal breaker.

Alternatives Considered

Wave Accounting

Reasons for Switching to PayPal

It's not necessarily that I have chosen Paypal over Wave. I use Wave more for my business and accounting stuff and making pretty invoices. I use Paypal way more often for my personal stuff and many online purchases and to get payments from survey sites and a few other things. So I think Paypal has its great purposes and if I start an ecommerce website which I probably will I will likely use Paypal for taking payments with Woocommerce.
Charlene D.
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Fair When Handling Disputes

Reviewed on 25/11/2021

I had a customer put through a dispute that was totally unfair. What the customer was saying to...

I had a customer put through a dispute that was totally unfair. What the customer was saying to Paypal wasn't true, he basically wanted his product for free and his money back. I was worried they may just favor this customer and not read the evidence I sent it. It took some time to go through it all but they obviously read all the evidence I sent them and the case was in my favor. I was so happy they took the time to do a thorough investigation and didn't just assume a customer is always right because in this case, they were not. PayPal's Customer services overall are great, they are there when you need them and very fair! Thanks PayPal!!!

Pros

Easy integration into my WordPress site and easy setup.

Cons

When I have a sale on my WP Site, the totals never come through showing the fees attached as they do with the Stripe payment system. It makes bookkeeping a little longer as I have to go into PP to see the fees. Maybe there is a setting or something that I'm just not seeing.

Showing 5 reviews of 21,468 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Starting from: $0.04/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, Quickbooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for PayPal.