About PayPal

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.

Pricing starting from:

$0.04/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

$0.04/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of PayPal: 83

  • ACH Payment Processing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Anomaly Detection
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • Cash Management
  • Check Fraud Detection
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Management
  • Customizable Dashboard
  • Customizable Invoices
  • Dashboard Software
  • Data Import/Export
  • Data Management Software
  • Data Security
  • Data Visualization Software
  • Debit/Credit Card Processing
  • Deferred Billing
  • Electronic Payments
  • Electronic Signature
  • Financial Reporting Software
  • For B2B
  • For Retail
  • Fraud Detection
  • In-Person Payments
  • Internal Fraud Monitoring
  • Intrusion Detection System
  • Inventory Management Software
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Marketing Reports
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management Software
  • PCI Assessment
  • PCI Compliance Software
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing Services Integration
  • Payment Processing Software
  • Performance Management
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Real Time Monitoring
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting/Analytics
  • Restaurant POS Software
  • Returns Management
  • Risk Analytics
  • Risk Management Software
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Self Service Portal
  • Shipping Management
  • Shopping Cart Software
  • Social Media Integration
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Alternatives

Venmo

4.7
#1 Alternative to PayPal
Venmo is a digital wallet and payment gateway that allows customers to send money and make purchases via mobile device,...

Stripe

4.7
#2 Alternative to PayPal
Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing...

Square Point of Sale

4.7
#3 Alternative to PayPal
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Square Payments

4.7
#4 Alternative to PayPal
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

Reviews

Overall rating

4.7 /5
(21,654)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.3/5

Already have PayPal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 21,654
Daniel T.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The OG For Payments

Reviewed on 16/05/2022

Accepting payments on websites for clients was the main objective for using this software.

Accepting payments on websites for clients was the main objective for using this software.

Pros

It's easy to use, people have used it for 10/20 years successfully.

Cons

The API isn't friendly on websites compared to stripe.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

I chose stripe. API for paypal is way too difficult and not reliable.
Eero L.
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

I wonder why this company still exists

Reviewed on 18/05/2022

I have used Paypal for over 15 years and the more I use it the less I want to use it. I need to...

I have used Paypal for over 15 years and the more I use it the less I want to use it. I need to have it because it is required for several services I use - however, I try to minimize my use in every way. The previous sections has more information about it.

Pros

I like the fact that I can often pay through Paypal when I am buying something online on a website that I don't fully trust.

Cons

First of all, Paypal is very expensive, at least in Europe. Customer service is non-existent, you end up battling with one bot after another, and the case is never solved. I have had countless situations where my partners' Paypal accounts have been shut down temporarily because they have requested some information and after the information has been given to them - the correct, exact information they asked - they have responded that the information is wrong and they close the account until the "correct" information is given. And it has taken months to get the account back. Not very good if your store relies on this, or you have a lot of money in Paypal. I would never ever keep any money in the Paypal account, ever. Also what bothers me is the constant pushing to open a Paypal account when my customer just wants to pay with a credit card. Come on, let him pay, take the (high) fee and that's it. No need to push your own product.

Alternatives Considered

Worldpay, Stripe, and 2Checkout

Reasons for Switching to PayPal

Unfortunately, I need a Paypal account for some affiliate income, but that is the only reason I use it. I use Stripe for all my online stores. So much better, everything works well and the price is right.
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best way get payments

Reviewed on 01/06/2022

Trust is the best feature PayPal offers to my customers. because they don't have to send their...

Trust is the best feature PayPal offers to my customers. because they don't have to send their credit cards to my client's website so it's way easier for me to collect payments. I think we needed that on ecommerce websites.

Pros

What I like about PayPal the most is the fact that people don't have to put their credit cards in my client's website like Stripe. Customers are more comfortable to login to their PayPal account and pay by credit card through PayPal. I think this is the most important benefit of PayPal. It's user friendly and very easy to understand the platform. Some customers email my clients and ask their PayPal email to send payment manually, which is also a great option. By the way, refunds through PayPal are instant so you don't have to wait days to get your money back to your credit card. That's why I love PayPal a lot.

Cons

The pre-authorized or autopayment is the worst! every time I buy things by PayPal, I'm afraid an automatic charge for the next month. I have google to find out how to disable that automatic charge. I believe the Canada app is different than US app because, again, my friend always call me to ask how to disable some auto charges from his PayPal app and it's different than mine.

Karel M.
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

My Experience with using PayPal

Reviewed on 17/06/2022

I like PayPal and would recommend it to consumers and businesses

I like PayPal and would recommend it to consumers and businesses

Pros

Quick and easy way of making online payments.
Available on mobile phones
Protection against fraud

Cons

High transaction fees
Not accepted by every seller, such as on Amazon.

Ann R.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Pay and receive money easily

Reviewed on 23/05/2022

Most of my business is run online and Paypal makes it easy and possible for me receive and pay...

Most of my business is run online and Paypal makes it easy and possible for me receive and pay money to all my clients.

Pros

The fact that there is a mobile version that can help you do business while on the go is one of the best features of the software.

Cons

The fact that it can not be opened in third-world countries is a minus for me.

Alternatives Considered

Payoneer

Reasons for Choosing PayPal

The stress of sending and receiving money is too much and most vendors do not pay via that kind of payment.

Reasons for Switching to PayPal

Paypal is more widely accepted by all online business owners
Showing 5 reviews of 21,654 Read all reviews

PayPal FAQs

Below are some frequently asked questions for PayPal.

PayPal offers the following pricing plans:

  • Starting from: $0.04/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

PayPal has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

PayPal supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

PayPal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PayPal integrates with the following applications:

BigCommerce, Braintree, Quickbooks Online, Shopify, Wix, WooCommerce

PayPal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for PayPal.