
About Close
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. At Close, were dedicated to the business of the future: smart, agile teams who work remotely. If you're a tech-enabled team who needs to scale without overpaying for enterprise software, you've found the right sales tool. Close lets you email, call, and text your leads, all without add-ons.
Pricing starting from:
$29.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Close
Key benefits of Close
- Email, SMS, and calling all from one platform and out-of-the-box
- Simple and optimized sales workflow that your team can customize
- Advanced features for high volume calling
- Onboard or migrate from another CRM within minutes
- Two-way email sync plus calendar sync
- Automated email sequences
- Multiple drag-and-drop pipelines
- Built-in task management and team collaboration
- Native Zoom integration
- Automatic call recording that attaches to your lead
- The top choice for high volume outbound sales
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
$29.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Close
Images







Features
Total features of Close: 121
Alternatives
Mailshake

HubSpot CRM

Salesforce Essentials

Pipedrive

Reviews
Already have Close?
Software buyers need your help! Product reviews help the rest of us make great decisions.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Has worked really well
Reviewed on 27/01/2016
We run an online insurance comparison site in Colombia. We generate leads through our website that...
We run an online insurance comparison site in Colombia. We generate leads through our website that we have to close by phone and mail. A sales cycle is in average for around 20 days. Our requirements were:
1. Scalable (Apt for Small and Medium Businesses)
2. B2C focus
3. Lead integration
4. Mail integration
5. Phone integration (including possibility to store calls)
6. Easy to use
7. Reminders
8. Spanish would be a plus
9. Good and fast ROI
I studied 36 different options before making my choice and I demoed 6. My finalists were Pipedrive and Close.io. But I found Close.io being the better one. It's really fast and easy to use and very easy to adapt as we want. So far I'm very happy. The only things so far is that it's a little bit complicated to get a Colombian phone number but that's not Close.io's fault. It's because of the carriers here. The other was the Spanish but it wasn't sch a big problem since you can name many things yourself. It excelled in everything else. It also seems to be easy to export the day we decide to swith to another platform (if we do).
Pros
Fast and easy to set up. Great customer service. Transparent costs.
Cons
Maybe I would like it to work better in mobile. But that's mainly for me and not for my sales team. But apart from that I can't fin any cons.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Rigid structure means only certain sales processes fit (adaptations to all processes are...
Reviewed on 28/09/2016
Overall, Close.io is a B2B CRM where each client has only a few main contacts and they all go...
Overall, Close.io is a B2B CRM where each client has only a few main contacts and they all go through a specific, well-defined process, regardless of whether or not the deal is closed.
It's a very expensive platform, especially if you want calling features, so keep that in mind. My two cents: you should assess how well Close.io meets your needs before deciding that this is the right CRM (vs. a different CRM or a custom CRM if you're at higher volumes). Once you decide that it's worth exploring, my recommendation is to figure out how much you'll be paying in annual costs vs. a custom CRM implementation.
Close.io pretty much won't prioritize features for you, so if you need anything custom done, I recommend going somewhere else.
Pros
- Easy to get started
- Easy to import leads
- Easy to keep track of how everyone at your organization is interacting with the client
- Pretty simple, but effective reporting
Cons
- Expensive
- Low quality call audio
- Low customization
- Rigid sales structure set-up
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
AWEFUL EXPERIENCE! BUSINESS OWNERS - BE AWARE!
Reviewed on 23/06/2021
Close.com BROKE our agreement and KILLED our company.
We partnered with close.com and after long...
Close.com BROKE our agreement and KILLED our company.
We partnered with close.com and after long meetings with their sales and customer success teams, we agreed to collaborate after getting a written agreement for our needs and future use of their system.
We built an entire infrastructure supported by their system after working with them for few months and paying them over $20,000 knowing it's an investment and it will be worth the money on the long-range.
We made sure to add in our agreement all of the potential problems and insisted that if there will be any problem - close will contact us for our immediate care and fix, as we want to keep a good relationship with them.
After 4 months, just 2 days after another payment of over $5,000 from us, we received a cold email from the customer success manager, quoting an email of [SENSITIVE CONTENT] saying they won't work with us anymore and suspend our account in 40 days. NON-NEGOTIABLE.
The stated reasons were ones we never heard of before from the close.com team and never knew they could cause any issue (if we've known, we would've taken care of them immediately).
No prior warning, no apology, no discussion, and not even a meeting explaining the situation.
Just a "non-negotiable" cold email.
We spend those months we worked with Close.com HUGE amount of development and employee resources to fit our system to Close's while planning to launch a new product, and just a few days before our launch we received this awful email.
Pros
Looking back - nothing honestly.
We wish we would've never heard of them.
Cons
Close.com BROKE our agreement and KILLED our company.

- Industry: Financial Services Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Turns you into a selling machine
Reviewed on 18/10/2018
Once you catch the vision for Close.io, it doubles your productivity in sales.
Once you catch the vision for Close.io, it doubles your productivity in sales.
Pros
Close.io shines in two ways-- no data entry and the follow up system.
No data entry means that it's reading your emails and syncing the CRM with the activity. You can also call through their phone number and it logs your phone calls to the CRM.
Follow up system. Following up until you get a No is key to sales success. Close.io builds this in to the CRM so that you see who to follow up everyday and can jus work down the list.
Cons
I don't think of Close.io as having data integration with other services on a first class level. May be wrong, but that's my impression.

- Industry: Computer Software
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great solution for medium sales teams
Reviewed on 14/06/2018
Pros
We've used close.io for a few years for our sales team. It has nearly any feature that you'll need. It has incredibly good system for follow ups and sales tracking.
Cons
This is not really needed when you have just a couple of salespersons and price starting from per mo is really high.
Close FAQs
Below are some frequently asked questions for Close.Q. What type of pricing plans does Close offer?
Close offers the following pricing plans:
- Starting from: $29.00/month
- Pricing model: Subscription
- Free Trial: Available
All Close plans come with a free 14-day trial, no credit card required. Pricing is per user, per month. 15% discount for annual plans. Prices below do not reflect this discount and are standard month-to-month pricing. Starter: $29/user (monthly) Basic: $69/user (monthly) Professional: $99/user (monthly) Business: $149/user (monthly)
Q. Who are the typical users of Close?
Close has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Close support?
Close supports the following languages:
English
Q. Does Close support mobile devices?
Close supports the following devices:
Q. What other apps does Close integrate with?
Close integrates with the following applications:
ActiveCampaign, Airtable, Asana, Bento, Calendly, Clearbit, DocuSign, Dreamdata, Drift, Driftrock, Drip, Dripify, Dropbox Sign, Droyd, GetAccept, Gmail, Gong.io, Google Calendar, Google Sheets, Help Scout, HubSpot Marketing Hub, Hyperise, Intercom, Jiminny, JustCall, LeadFuze, LeadsBridge, Mailchimp, Make, MeisterTask, PandaDoc, QuotaPath, Retool, Shopify, Slack, Stripe, Zapier, Zendesk Suite, Zoom Meetings, hotglue, snapADDY DataQuality
Q. What level of support does Close offer?
Close offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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