About isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.


Key benefits of isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.


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isolved Software - Payroll Run Schedule
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isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
isolved Software - Employee Calendar

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Starting Price

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€1.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

148
41

Integrations

13
2

Ease of Use

3.9 (520)
0.0 (0)

Value for Money

3.9 (520)
0.0 (0)

Customer Service

3.7 (520)
0.0 (0)
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Reviews

Overall rating

3.9 /5
(520)
Value for Money
3.9/5
Features
3.9/5
Ease of Use
3.9/5
Customer Support Software
3.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 520
Lisa
Lisa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

i-Soved it the BEST

Reviewed on 16/04/2024

It has made our job more manageable, we absolutely love it. I can highly recommend it to anyone.

It has made our job more manageable, we absolutely love it. I can highly recommend it to anyone.

Pros

Customer service is top notch, knowledgeable, kind and efficient. If they do not have the answer immediately they happily get me to the correct person who can help

Cons

They only thing I do not have a complete grasp on is benefits. It is as much of a "me" problem as it is an iSolved problem.

Victoria
Overall rating
  • Industry: Accounting Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

isolved is a True Single Database Platform Meeting the Changing Needs of Employers

Reviewed on 05/02/2024

The overall experience has been very positive. The platform is very user friendly and easy to...

The overall experience has been very positive. The platform is very user friendly and easy to implement and customize.

Pros

The functionality being all one database is a large focus for us. It is easy to add services as the legal environment or business needs change and the system keeps businesses in compliance as regulations are put into place.

Cons

The scheduling feature is the only area I see as being less competitive than other products in the industry for employees that are moving between teams or departments or simply making on the fly adjustments.

Alternatives Considered

Proliant

Reasons for Choosing isolved

The Asure platform was not robust and the tax engine was poor.

Reasons for Switching to isolved

We wanted local service to be able to contact.
David
Overall rating
  • Industry: Construction Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Quite possibly the worst software I have ever used...

Reviewed on 09/09/2015

Pros

This software has one merit... the security principals practiced are pentagon level. Your employees will have to type about 5 times the information into their phone or computer as they do to login to their online banking. I can login to my online banking app with about 20 key presses. This app requires more than 40. Passwords are enforced with a complexity that leads to numerous support calls for lost passwords. This would be well and good if the system actually allowed you to access some sort of sensitive data... however the mobile app allows you to punch in and out ONLY with no provision for actually seeing your recorded time. So yes, fort knox security principals that are so onerous your users will HATE you. The app existed in version 3.x before they added an option to save your login name and company id... I have typed my user name and company code hundreds of times during our roll out. This has been addressed now... in version 4. Think about that for a moment. Your company code is a random string your employees will need to remember. The format is X9999999 at least in our case. So yeah, tell your common laborer he must remember C4585209 or something similar to use your time clock... as well as his login name and password.

Cons

The software is at best broken. The development team are slightly above high school level. The support is non existent. You will be told they will fix it in the next version. The phone app does NOT work on all phones. The login screen is "cut off" on smaller screens and there is no way to swipe down to see the login button. No workaround exists as you cannot press the off screen button. NO support. The phone app also does not allow an employee to view their recorded hours. This leads to numerous punches as they believe it did work. Server connectivity issues are very common. Be prepared to "fix" timecards for employees every single day. The check stub viewing app, while integrated into the mobil app, requires the use of a completely different login and stupidly complex password. You WILL be getting calls every week when your employees get locked out because they forgot their password or used the punch login for the paystub side. When this happens, you cannot simply reset the password... no you must send them a system generated email and they have to go through the process of choosing a password and secret questions all over again. Again, I can get into my online banking software MUCH easier. If you expect this software to work with mobile employees think again. Unless they have access to an actual computer they will not be able to see their timecard or paystubs. Your employees WILL HATE YOU if you force them to use this. We are limping this pile of garbage software to the end of our construction season and migrating to a new solution over the winter break. We have lost employees because of this software. The software forces the employees mobile device to use "system time" which is good but it does NOT force the use of GPS when punching. An employee can simply turn off location services before he punches and you have no idea if he was sitting in bed or at the job site.

Amy
Overall rating
  • Industry: Accounting Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing Time Saving Product

Reviewed on 24/04/2024

Using this platform has saved me valuable time in my daily tasks.

Using this platform has saved me valuable time in my daily tasks.

Pros

Ease of Use in features related to payroll & Time.

Cons

None at the present time, we are fully satisfied

Jim
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

isolved Denkai review

Reviewed on 26/12/2023

Disappointing. I've made complaints and get plenty of concerned lip service, but no action.

Disappointing. I've made complaints and get plenty of concerned lip service, but no action.

Pros

Very easy to use for both administrators, managers, and employees.

Cons

Customer service and support is terrible. Everyone is a sales person. Very engaged with you if you're interested in buying an add on. Non-existent if you're not. Communication with my rep is non-existent. I understand turn-over issues, so if you let me know in advance that you're experiencing support issues, I'm willing to work with you. I'm constantly in the dark. I feel like we don't matter because we're a small company.

Alternatives Considered

ADP Vantage HCM and Paycor

Reasons for Choosing isolved

isolved offered a full HCM system with the ability to add more features.

Switched From

Dayforce Powerpay

Reasons for Switching to isolved

Easy to use and comparable with the competition.

Response from isolved

Hello! Thank you for leaving your honest review of isolved. We certainly don't want you to feel that you are in the dark. Please contact me, Mackenzie Cotton, Reference & Reputation Manager, directly at [email protected] so we can get you connected with the proper support.

Showing 5 reviews of 520 Read all reviews

isolved FAQs

Below are some frequently asked questions for isolved.

isolved offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

isolved has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

isolved supports the following languages:

English

isolved supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

isolved integrates with the following applications:

321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon

isolved offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

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