About NetSuite

As the first cloud ERP system, NetSuite helps more than 24,000 customers gain the visibility, control and agility to build and run a successful business. With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance.

Pricing starting from:

$499.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of NetSuite

Work more effectively by automating core processes and getting real-time insights into operational and financial performance.

- Automate Financial Processes. Improve financial operations, efficiency and productivity.

- Gain Inventory Visibility. Monitor inventory levels, minimize carrying costs and deliver orders on time.

- Supply Chain Optimization. Control the flow of goods across the value chain, from suppliers to the customer.

- Flawless Order Management. Streamline order management and procurement processes.

- Increase Warehouse Efficiency. Optimize the putaway process and reduce picking errors.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Chinese, Czech, Danish, Dutch, English and 14 others, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Pricing starting from:

$499.00/month

  • Free Trial
  • Free Version
  • Subscription

Images

NetSuite Software - Role-based KPIs and Dashboards: CFO
NetSuite Software - Access your business from anywhere, at any time
NetSuite Software - Role-based KPIs and Dashboards: Controller
NetSuite Software - Optimized for mobile viewing
NetSuite Software - Role-based KPIs and Dashboards: Inventory Manager
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NetSuite video
NetSuite video
NetSuite Software - Role-based KPIs and Dashboards: CFO NetSuite Software - Access your business from anywhere, at any time NetSuite Software - Role-based KPIs and Dashboards: Controller NetSuite Software - Optimized for mobile viewing NetSuite Software - Role-based KPIs and Dashboards: Inventory Manager

Features

Total features of NetSuite: 306

  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM Software
  • Calendar/Reminder System
  • Campaign Management Software
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management Software
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Conversion
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Security
  • Data Visualization Software
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management Software
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI Software
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Employee Management
  • Employee Self Service
  • Enterprise Asset Management
  • Event Management Software
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing Software
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Retail
  • Forecasting
  • Fraud Detection
  • Fund Accounting Software
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management Software
  • HR Management
  • Idea Management Software
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management Software
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking Software
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management Software
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management Software
  • Manufacturing Inventory Management Software
  • Manufacturing Planning
  • Marketing Automation Software
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management Software
  • Merchandise Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding Software
  • Online Payments
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics Software
  • Prioritization
  • Procurement Management
  • Product Configurator Software
  • Product Data Management Software
  • Product Identification
  • Product Management Software
  • Production Management
  • Production Scheduling Software
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting Software
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Qualitative Analysis
  • Quality Assurance
  • Quality Management Software
  • Quantitative Analysis
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management Software
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management Software
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Management Software
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • Safety Management Software
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling Software
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart Software
  • Skills Tracking
  • Social Media Integration
  • Social Media Management Software
  • Sourcing Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Strategic Planning Software
  • Supplier Management
  • Supply Chain Management Software
  • Task Management Software
  • Task Scheduling
  • Tax Management Software
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management Software
  • Trend / Problem Indicators
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Managed Inventory
  • Vendor Management Software
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management Software
  • Warehouse Management Software
  • Website Management
  • Work Order Management
  • Workflow Management Software
  • eCommerce Management

Alternatives

Odoo

4.2
#1 Alternative to NetSuite
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Acumatica Cloud ERP

4.5
#2 Alternative to NetSuite
Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform...

SAP Business ByDesign

4.2
#3 Alternative to NetSuite
SAP Business ByDesign is an integrated business management solution delivered on a subscription basis through the...

QuickBooks Desktop Enterprise

4.5
#4 Alternative to NetSuite
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Reviews

Overall rating

4.1 /5
(740)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
3.8/5
Customer Support Software
3.6/5

Already have NetSuite?

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Showing 5 reviews of 740
Alvaro I.
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great ERP

Reviewed on 13/07/2018

Help us at a time we were growing the company, so right now we are more efficient and have real...

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.

Cons

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.

Jon F.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Value Cloudbased ERP - Best cloud solution on the market

Reviewed on 11/12/2020

Great experience overall. Time to implement took 6 months, but could have completed in 4. We...

Great experience overall. Time to implement took 6 months, but could have completed in 4. We waited longer to get system configured to meet more of our needs. Have maintained our subscription since 2013 and really like the ease of configuration and always being on the latest version and can take advantage of improvements without added cost for the most part. The business intelligence and reporting is excellent and it is easy to expand the use of the software and add new companies as business grows.

Pros

True cloud based subscription ERP solution, have not had to hire any IT staff, robust business intelligence, highly configurable to meet business needs, always on the latest version at no additional cost, extensive partner network, easy to expand as business grows, multi-company, multi-currency, good CRM capabilities and very reasonable price for what you get (less than cost of one good IT person).

Cons

Not crazy about NetSuite support cost/value. They offer good support, but their costs are much higher than their partners. We shifted our support to their partner network for scripting and reporting needs after a few years. Also, their pricing can be a bit of a challenge, but is reasonable. They eventually want to get everyone to pay their retail subscription price, however, they deeply discount it initially as many companies can't take advantage of or use all that is available to them in their base ERP offering and the more functionality you commit to the deeper the discount, however, they reduce the discount each year to eventually get to retail. Kind of makes sense, because as you expand your use of their software they eventually want you to pay for the full use, but will start out with deep discounts.

Cody M.
Overall rating
  • Industry: Online Media
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

#1 ERP After Evaluating Many

Reviewed on 05/06/2021

Very positive, I personally hope to only use NetSuite going forward, as the new releases continue...

Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Pros

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Cons

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 11-50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Too Complicated for Daily Use

Reviewed on 09/07/2015

Netsuite was chosen by our company around 9 months ago and has been in use since January 2015....

Netsuite was chosen by our company around 9 months ago and has been in use since January 2015. Implementation was long process and was expensive. Costs include the purchase of main licence, an expensive per-person licence, paying a consulting firm to run the implementation project and having a dedicated in-house employee as "admin" to support the other users.
Netsuite has brought some great changes to our company and improved our record keeping hugely. It has also brought transparency to many of the processes and highlighted bottlenecks.
There are many downsides however, we have run into a plethora of technical problems with logic and programming along the way, while error messages abound (much to the annoyance and over-work of the consultant's team). All of the glitches have been worked out and customer service from the NS themselves has been extremely fast and professional.
Adding to the downsides, Netsuite is probably the LEAST intuitive system I have used since the 90s. It really seems like it is stuck in the past. There are hardly any icons, no drag and drop and navigation is inconsistent. Additionally, as a general manager, I need to extract information and data quickly and easily, but I cannot. Every time I want to extract data I have to go to our in-house admin for her to "write a search" in a logic/language that took her months to learn. Nobody else has time to learn that, so nobody else can do it. To my knowledge, NS has poor graphing capabilities and is very rigid in that I cannot easily change the way data is displayed once it is graphed. Usually, if I want data and I have not got time to wait for the admin to write the search pattern for me, I just export a large amount of data with a predefined/standard search and filter it and graph it with Excel - but this always begs the question, why are we paying through the nose for a program (NS) that is so difficult to use that it forces me to use another program (Excel) to make up for its inadequacies?
I could go on with the downsides of how unusable it is from a manger's point of view - there is a lot to say, but I think you get the picture.
The biggest downfall of Netsuite for me is that it is so hard to use that staff really do not want to use it. This is particularly evident in the sales department. They will only really use it for what they really have to use it for: making quotes, so we lose out. Customer data does not get sufficiently recorded, project details are lacking, contacts are hard to look up, customer account history is never recorded (we can't even find the field to put that in). Other systems we used before, e.g. Zoho CRM, Pipedrive and even Excel, are easy to use and therefore get used by the staff. A system such as Netsuite might have a beautifully coded backend, but if it discourages use through extreme user-unfriendliness, it becomes an almost useless system.

Pros

Solid back end
Keeps excellent and accurate records that are easily audited
Brings transparency to processes

Cons

Too difficult to use and therefore staff refrain from using it for all but the most essential tasks
Requires an in-house expert to help run the system
Requires months of repeated training to get staff up to speed
Poor for tracking customer account history
Extremely difficult to extract and graph the data that you need from it
Rigid and hard to change display and parameters of any data displays
Very expensive

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Love to hate it.

Reviewed on 25/02/2021

We have been able to speed up and automate a lot of processes with our customizations, on top of...

We have been able to speed up and automate a lot of processes with our customizations, on top of what Netsuite includes and with new modules we have developed within Netsuite that integrate with the rest of them. Our instance is a monster now, and we've done it quickly and efficiently thanks to the API.

Pros

Might be biased, since I'm a developer, but the ability to customize the software's functionality and create entirely new modules with a widely used programming language as javascript is really good and something we have taken advantage of, like a lot. Documentation has its flaws but is helpful most times. The learning curve is a bit steep, but nothing that can't be overcome.

Cons

I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses. I'd rather do saved searches.
Some changes are made that are not included in release notes or in between releases that affect how our customizations work.
Also, too many unexpected error messages and error messages that misrepresent the actual problem. These force us to google for answers.

Showing 5 reviews of 740 Read all reviews

NetSuite FAQs

Below are some frequently asked questions for NetSuite.

NetSuite offers the following pricing plans:

  • Starting from: $499.00/month
  • Free Trial: Not Available

NetSuite has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

NetSuite supports the following languages:

Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

NetSuite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

NetSuite integrates with the following applications:

Ascentis, BambooHR, Bill.com, Boomi, Box, Bronto Marketing Platform, DocuSign, Expensify, FieldAware, Five9, Microsoft Outlook, SAP Concur, UKG Ready

NetSuite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for NetSuite.