About Verizon Connect
Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.
Key benefits of Verizon Connect
Increase fleet visibility.
Streamline processes. Get more done with fewer resources.
Help your team improve driving habits.
Increase productivity and improve efficiency.
Devices
Business size
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English, Spanish
Images
Features
Total features of Verizon Connect: 86
Alternatives
Samsara
Geotab
Verizon Connect
mHelpDesk
Reviews
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- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It's one of the best purchases our company ever made.
Reviewed on 21/05/2018
We love this software, and we have cut down on employees unapproved use of company vehicles and...
We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
Pros
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
Cons
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Verizon Connect is a good product
Reviewed on 25/06/2019
In the construction business we are able to see where our trucks are located at all times. We are...
In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.
Pros
Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.
Cons
Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.
- Industry: Mental Health Care
- Company size: 5,001-10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Verizon Connect
Reviewed on 14/06/2022
I will keep using this application for services that we offer.
I will keep using this application for services that we offer.
Pros
Using this software allows us to track the travel of patients and make sure they get to us safely.
Cons
It can be a little expensive. But its very easy to use.
Response from Verizon Connect
Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. We appreciate your feedback regarding the price. We would like to learn more about your success with Reveal and hear other concerns or suggestions. If you would like to continue the conversation, please email us at: [email protected]
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Do not use this service for vehicle tracking
Reviewed on 06/05/2022
Horrible. I was transferred (I counted) 17 times by customer service, just for a simple task...
to...
Horrible. I was transferred (I counted) 17 times by customer service, just for a simple task...
to assign/connect a GPS to our vehicle.
**I tried doing it through their App, but that doesn't work either..
Pros
Tracking is about the only thing,...it's somewhat on point.
Other than that, there is nothing I like about this company.
If your GPS is not connecting your pretty much out of luck, because you won't be able to get help from
customer service, or even a business rep., but you will still be charged for it every month...
Cons
The customer service is non existent, so your paying for a product you can't even use because the GPS will not connect unless you can get it assigned to a vehicle, & you can't get anyone in customer service to do that...not even a business rep for our acct can help.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Verizon Connect - How to Destroy a Product
Reviewed on 21/04/2022
The software itself works well -- contract renewal, the switch to 4G (which now has been going on...
The software itself works well -- contract renewal, the switch to 4G (which now has been going on for almost 2 years and I still can't get anyone to talk to me about the contract) and customer support in general is just horrendous. We were a customer of Fleetmatics, and they were great to work with -- this is the worst I have ever seen -- babies crying in the background, terrible noise levels when you actually get someone on the phone -- the list goes on and on. Anyone at a management level on the customer service side should be fired now!
Pros
The software itself is acceptable -- but certainly not superior to anything else in the industry
Cons
The CUSTOMER SERVICE AND ADMINISTRATiON is the worst I have EVER experienced -- from an impossible to understand sales and support org structure -- numerous people from different departments but none ever call back -- not clear who has any authority -- it is impossible to describe how bad this is.
Verizon Connect FAQs
Below are some frequently asked questions for Verizon Connect.Q. What type of pricing plans does Verizon Connect offer?
Verizon Connect offers the following pricing plans:
- Starting from: $45.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Demo on request.
Q. Who are the typical users of Verizon Connect?
Verizon Connect has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Verizon Connect support?
Verizon Connect supports the following languages:
English, Spanish
Q. Does Verizon Connect support mobile devices?
Verizon Connect supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Verizon Connect integrate with?
Verizon Connect integrates with the following applications:
AssetWorks, Comdata AP Automation, Descartes MacroPoint, ESRI ArcView, Fleetio, FourKites, ProMiles Fuel Management, Quickbooks Online, ServMan, ServiceMax, Shipwell, Whip Around, project44 Freight APIs
Q. What level of support does Verizon Connect offer?
Verizon Connect offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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