
About Domo
Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.
Key benefits of Domo
Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media
Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members
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Reviews
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- Industry: Insurance Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Domo - a great data workhorse
Reviewed on 29/11/2022
Pros
The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.
Cons
I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Most user friendly visualization software on the market
Reviewed on 01/05/2020
Domo has provided us the ability to integrate data from multiple systems and business units...
Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.
Pros
This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.
Cons
The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.
Reasons for Switching to Domo
Domo provided the most user friendly interface and design flexibility. The mobile application and web based access makes Domo more accessible to employees in the field.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Domo is nice, but has too many problems with loading datasets.
Reviewed on 30/11/2022
Pros
visualizations, ddx.
Cons
Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
a good product with the worst customer support
Reviewed on 23/01/2020
Good product with lots of promise let down by the worse customer support I've ever experienced.
Good product with lots of promise let down by the worse customer support I've ever experienced.
Pros
Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.
Cons
Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.
Alternatives Considered
TableauReasons for Switching to Domo
I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Domo Makes Managing Easy
Reviewed on 14/11/2022
Good company with a good product. They are one of the earliest leaders in the BI space. If you are...
Good company with a good product. They are one of the earliest leaders in the BI space. If you are having a hard time managing your company, then this could be an answer.
Pros
By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.
Cons
We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.
Alternatives Considered
TableauReasons for Switching to Domo
Tableau was extremely expensive, and we didn't want to get tied down to yet another Salesforce recurring payment.Domo FAQs
Below are some frequently asked questions for Domo.Q. What type of pricing plans does Domo offer?
Domo offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Standard: $83 USD user/month Professional: $160 USD user/month Enterprise: $190 USD user/month
Q. Who are the typical users of Domo?
Domo has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Domo support?
Domo supports the following languages:
English, Japanese
Q. Does Domo support mobile devices?
Domo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Domo integrate with?
Domo integrates with the following applications:
Adobe Commerce, Adobe Workfront, Agilezen, Alchemer, Basecamp, Box, CallRail, DocuSign, Dovetail, Emma, FluidSurveys, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetBase Quid, NetSuite, New Relic, Online Campus, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, Playbooks, QuickBooks Online Advanced, Quickbase, Quickbooks Online, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, Strategy & Research, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, Xero, Zendesk Suite, Zoho CRM, Zuora
Q. What level of support does Domo offer?
Domo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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