Domo

About Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.


Key benefits of Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members


Images

Domo Software - Sales screen via laptop
Domo Software - Domo revenue
Domo Software - Domo playbooks
Domo Software - Domo scorecard
Domo Software - Domo sales dashboard
Domo Software - Domo admin settings
Domo Software - Sales screen via mobile
Domo Software - Marketing screen via tablet
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Domo video
Domo Software - Sales screen via laptop
Domo Software - Domo revenue
Domo Software - Domo playbooks
Domo Software - Domo scorecard
Domo Software - Domo sales dashboard
Domo Software - Domo admin settings
Domo Software - Sales screen via mobile
Domo Software - Marketing screen via tablet

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.3 /5
(286)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support Software
4.0/5

Already have Domo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 286
Toni
Overall rating
  • Industry: Insurance Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Domo - a great data workhorse

Reviewed on 29/11/2022

Pros

The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.

Cons

I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.

Theresa
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Most user friendly visualization software on the market

Reviewed on 01/05/2020

Domo has provided us the ability to integrate data from multiple systems and business units...

Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

Pros

This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.

Cons

The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.

Alternatives Considered

Tableau and Microsoft Power BI

Reasons for Switching to Domo

Domo provided the most user friendly interface and design flexibility. The mobile application and web based access makes Domo more accessible to employees in the field.
Chen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Domo is nice, but has too many problems with loading datasets.

Reviewed on 30/11/2022

Pros

visualizations, ddx.

Cons

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

Victor
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

a good product with the worst customer support

Reviewed on 23/01/2020

Good product with lots of promise let down by the worse customer support I've ever experienced.

Good product with lots of promise let down by the worse customer support I've ever experienced.

Pros

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Cons

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

Alternatives Considered

Tableau

Reasons for Switching to Domo

I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.
Brandon
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Domo Makes Managing Easy

Reviewed on 14/11/2022

Good company with a good product. They are one of the earliest leaders in the BI space. If you are...

Good company with a good product. They are one of the earliest leaders in the BI space. If you are having a hard time managing your company, then this could be an answer.

Pros

By far the best feature is the ability to take lots of crazy, boring data and making it tell a visual story. A picture tells a thousand words.

Cons

We ran into some problems with a few of the data sources we tried to connect to. The Domo help team was great, but it wasn't easy.

Alternatives Considered

Tableau

Reasons for Switching to Domo

Tableau was extremely expensive, and we didn't want to get tied down to yet another Salesforce recurring payment.
Showing 5 reviews of 286 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Standard: $83 USD user/month Professional: $160 USD user/month Enterprise: $190 USD user/month

Domo has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Domo integrates with the following applications:

Adobe Commerce, Adobe Workfront, Agilezen, Alchemer, Basecamp, Box, CallRail, DocuSign, Dovetail, Emma, FluidSurveys, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetBase Quid, NetSuite, New Relic, Online Campus, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, Playbooks, QuickBooks Online Advanced, Quickbase, Quickbooks Online, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, Strategy & Research, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, Xero, Zendesk Suite, Zoho CRM, Zuora

Domo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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