Brevo

Automation, Marketing & Transactional Email, and SMS Service

About Brevo

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system

Pricing

Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.


Key benefits of Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!


Images

Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand
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Brevo video
Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand

Not sure about Brevo? Compare with a popular alternative

Brevo

4.5 (1,768)
VS.
Highly reviewed

Starting Price

$25.00
month
$20.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

85
203

Integrations

43
70

Ease of Use

4.5 (1,768)
4.1 (6,394)

Value for Money

4.5 (1,768)
4.3 (6,394)

Customer Service

4.5 (1,768)
4.1 (6,394)

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Reviews

Overall rating

4.5 /5
(1,768)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have Brevo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,768
Shahila
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Manage email campaign easily

Reviewed on 01/05/2021

This marketing software really has help us managing and planning our email marketing campaign and...

This marketing software really has help us managing and planning our email marketing campaign and its effectiveness to the maximum. I really like that all the report for the marketing campaign is filled with useful analytics report that we have use it to measure the marketing campaign rate of successful.

Pros

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

Cons

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

Carlos
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A valuable tool for marketers

Reviewed on 22/02/2023

Its an important part of every campaign we design and implement for our clients. Powerful, it just...

Its an important part of every campaign we design and implement for our clients. Powerful, it just delivers what it promises.

Pros

Its easy to implement, adds value compared to competitors at the same cost.

Cons

Visual editor could be a bit more flexible but overall it just works.

Alternatives Considered

Constant Contact

Reasons for Choosing Brevo

Similar features and added value at lower cost

Switched From

Mailchimp
Mo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Micromanage lists

Reviewed on 06/08/2023

Terrible

Terrible

Pros

Statistics, ease of use. But micromanaging lists and suspending campaigns makes brevo absolutely useless to any business. Use any other email marketing service. Brevo is the worst!

Cons

Everything else. Don't need campaigns suspended due to arbitrary bounce rate. Get another email partner. Brevo sucks.

Alternatives Considered

Mailchimp

Reasons for Switching to Brevo

Stupid

Response from Sendinblue

Hi There,

I am sorry to hear about your experience with our platform. So that we can look into it and assist you further, could you please share the ticket id and email address associated with your account?

I look forward to your response.

Regards,

Vance
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Email Automation & Transactional Email Platform

Reviewed on 13/06/2023

Absolutely excellent experience throughout the years.

Absolutely excellent experience throughout the years.

Pros

Wide range of features, particularly developer-friendly ones such as transactional email, SMTP and API. Also, affordability for small and medium businesses. The developer documents and customer service are probably the best.

Cons

Nothing much to hate about Brevo (previously known as SendinBlue), except maybe the new colour scheme. On a more serious note, the email builder can be improved slightly in terms of UX. Certain things require one or two too many clicks.

Eric
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sendinblue Review

Reviewed on 13/11/2022

My overall experience has been top-notch, and I highly recommend

My overall experience has been top-notch, and I highly recommend

Pros

A surprisingly effective tool for email marketing, Sendinblue is an easy-to-use app for creating campaigns, forms for subscriptions, and other things. It also has built-in connectors with popular website builders like WordPress. Additionally, they feature excellent capabilities in their free tier (such as campaign analytics and a high send rate of 300 emails per day), which has been crucial for my young firm.

Cons

The only issue I had was just getting my mobile verification done on time, but it was sorted out after I contacted support

Alternatives Considered

MailerLite, GetResponse, and Mailchimp

Reasons for Switching to Brevo

Because you get lots of features even on the free plan
Showing 5 reviews of 1,768 Read all reviews

Brevo FAQs

Below are some frequently asked questions for Brevo.

Brevo offers the following pricing plans:

  • Starting from: $25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Brevo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Brevo supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Brevo supports the following devices:

Android (Mobile), iPhone (Mobile)

Brevo integrates with the following applications:

Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit

Brevo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Brevo.