Sendinblue

Automation, Marketing & Transactional Email, and SMS Service

About Sendinblue

Sendinblue empowers businesses to build and grow relationships through email campaigns, transactional emails, SMS messages, marketing automation, Facebook Ads, chat, CRM and retargeting ads.

What makes us different? Our modularity enables every company to build the marketing engine with all the tools they need, at a cost that makes sense. Our platform combines a robust suite of services within a single, user-friendly solution.

Create Mobile-Friendly Emails
Use our responsive design tools to easily create beautiful emails that drive action.

Integrate Advanced Designs
Want to use your own HTML code? Simply paste it. Our creation tools make design easy for both advanced and new users.

Scheduling & Automation
Launch your campaign immediately or schedule it for later. Create automated campaigns to send welcome emails and order confirmations.

Deliverability
We assure the security of our clients and we make sure their subscribers are reached. You can even pre-test deliverability before sending campaigns to see if your email will make it to the inbox.

Integration
SendinBlue integrates with list building plugins like Privy, OptinMonster and PlugMatter that allow you to easily display pop-ups on the exit intent and automatically push the email addresses to your SendinBlue account. Connect SendinBlue with your ecommerce, CMS and other apps including: WordPress, Drupal, Magento, Prestashop, Shopify, Zapier and more.

Clear and Complete Reports
View your results in real-time, or any time. Your results' history is stored and ready to export! Use the Heat Map to see the areas on your campaign where contacts interact the most.

Statistics you Need
Review reporting on your open rates, click rates, hard bounces, or create custom metrics to follow.

Google Analytics
Want to track the traffic sources to your site? Integrate SendinBlue with Google Analytics and monitor traffic driven by your email campaigns.

Pricing starting from:

$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Sendinblue

Key benefits of Sendinblue

Save Money.
Get competitive email marketing pricing. For most customers, switching to Sendinblue provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Argentina, Austria, Australia, Belgium , Bulgaria, Brazil, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Italy, Japan, Malta, Mexico, Malaysia, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Serbia, Sweden, Singapore, Slovenia, Slovakia, Thailand, Turkey, United States, South Africa

Supported Languages

Dutch, English, French, German, Italian , Portuguese, Spanish

Pricing starting from:

$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Sendinblue

Images

Sendinblue Software - Manage your contacts easily with built-in advanced filters.
Sendinblue Software - Know exactly what your email looks like for your contacts with our advanced preview tool
Sendinblue Software - Enjoy unlimited automation with advanced workflow capabilities, starting at 65 USD / mo.
Sendinblue Software - Use our A/B test feature and let hard data pick the best version to improve your Open Rates
Sendinblue Software - Let our advanced algorithms choose at what time to send each email to improve your open rate
View 6 more
Sendinblue video
Sendinblue Software - Manage your contacts easily with built-in advanced filters.
Sendinblue Software - Know exactly what your email looks like for your contacts with our advanced preview tool
Sendinblue Software - Enjoy unlimited automation with advanced workflow capabilities, starting at 65 USD / mo.
Sendinblue Software - Use our A/B test feature and let hard data pick the best version to improve your Open Rates
Sendinblue Software - Let our advanced algorithms choose at what time to send each email to improve your open rate

Features

Total features of Sendinblue: 75

  • AB Testing
  • API
  • Archiving & Retention
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management Software
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Recovery
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Monitoring
  • Email Templates
  • Email Tracking Software
  • Event Triggered Actions
  • For Small Businesses
  • For Startups
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Qualification
  • List Management
  • Marketing Automation Software
  • Message Personalization
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Queue Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Segmentation
  • Shared Inboxes
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management Software
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • WYSIWYG Editor
  • Website Analytics
  • Website Visitor Tracking
  • Whitelisting/Blacklisting

Alternatives

Mailchimp

4.5
#1 Alternative to Sendinblue
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Constant Contact

4.3
#2 Alternative to Sendinblue
We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving...

SendGrid

4.2
#3 Alternative to Sendinblue
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom...

MailerLite

4.7
#4 Alternative to Sendinblue
MailerLite is an email marketing solution which provides tools for customizable email building, automation, landing...

Reviews

Overall rating

4.5 /5
(1,381)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have Sendinblue?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,381
Emiliano
Overall rating
  • Industry: Judiciary
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Solid company with an excellent product

Reviewed on 05/09/2022

It is a must-have tool in my company and I have tried many.

It is a must-have tool in my company and I have tried many.

Pros

I love it for mailing. The chat is something I use regularly.

Cons

I have no particularly serious complaints. If it is true that competitors are crossing over with social networks on the boards. But in what it promises it does well.

Alternatives Considered

Mailrelay

Reasons for Choosing Sendinblue

Because they have more functionalities.

Reasons for Switching to Sendinblue

Both are solid companies. I got to know the company through a promotion and it won me over.
Gustavo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A reliable Email Marketing Platform

Reviewed on 13/08/2022

I find Sendiblue to be pretty convenient compared to many alternatives in the market since its...

I find Sendiblue to be pretty convenient compared to many alternatives in the market since its features and plans makes it optimum for the use we required in our organization system. We are somehow a startup, and we find the email deliverability and several other characteristics to work properly under the Sendiblue environment.

Pros

It does not have email addresses limit but a limited amount of emails per month. Then you can perfectly send campaigns to different group of people within a particular tag without having to pay more for keeping people from other groups unemailed.
The user interface is fairly good to use, and they do offer nice attributes as HTML edition in the basic tier, and SMS distribution.

Cons

The customer service works, but there is no instant support via chat or something. Most of the time you have to wait some valuable time to be replied for any inquire.

Ficht
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Good features, terrible service and support

Reviewed on 11/08/2022

Terrible, customer support needing more than 10 days sometimes to answer even on critical system...

Terrible, customer support needing more than 10 days sometimes to answer even on critical system failures on sendinblue part. Some feature never worked reliable like tracking links in the email (broken SSL certificate led to error page for our customers - unable to log in, use password reset links etc.). It may be ok for newsletter emails (altough tracking links would be important) but for transaction emails this service cannot be used! They include a unsubscribe link in transaction emails which you cannot deactivate. Imagine customers receiving a receipt accidentaly clicking the, quite prominently placed, unsubscribe link and therefore will not be able to further receive any transaction emails from your system. This provider cost us a lot of time and nerves.

Pros

Email templates, SMS API, ease of use and the easy integration.

Cons

Unreliable (disappearing emails sent over API, not in the dashboard nor in the logs. 24h later suddenly a huge batch of emails get sent.) Service overall not usable for transaction emails.

Response from Sendinblue

Hey there, My name is Nadja and I'm part of the Sendinblue Branding team. I'm very sorry you've had this experience with us. Our goal is to support businesses as best as we can, so I would love to get in touch with you and investigate this further. Would you mind providing us with more details (User ID + contact address) so we can allocate your account and offer support accordingly? Since you've already been in touch with us, you can also simply send me your ticket number and we'll follow-up via email.

Thank you for your feedback and sincerest apologies for disturbance this has caused.

Hoping to hear from you soon,
Nadja from Sendinblue

Kim
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent choice for light use email marketing

Reviewed on 21/07/2022

I was delighted with my experience using sendinblue, their customer service is absolutely amazing,...

I was delighted with my experience using sendinblue, their customer service is absolutely amazing, professional and personable.
The affordability made it an ideal choice for our firm as we do use email marketing, however we don't use it frequently enough to justify paying a high subscription price.
Sendinblue is easy to use.
We do not have a dedicated marketing team so it's vital that my team and I can easily learn to use the software, and use it well enough to see results.
Sendinblue is the best low cost software I've used in this category, again my experience was wonderful.
The only drawback is that if you're a large company, or use this service quite frequently or heavily, you may be disappointed by the services offered.

Pros

Sendinblue is affordable and easy to use. I was able to set up sendinblue with ease.
For businesses who don't use a great deal of email marketing it is ideal and convenient.
It offers email automation, email templates with drag and drop, and online learning tools to help you get the most out of sendinblue.
Helpful insights and detailed analytics are available and allow us to improve our email marketing.
Another great tool is contact management.
Overall sendinblue has all the tools for our business needs.

Cons

The only con is that it lacks some of the extra services that other products offer. While this is not a concern for us at this time, in the future that may change and of course some businesses need those extra features.

Alternatives Considered

MailerLite and Mailchimp

Reasons for Choosing Sendinblue

When comparing the setup and ease of use for both products, plus how well it suits our needs, sendinblue was the clear choice.

Switched From

Constant Contact

Reasons for Switching to Sendinblue

I simply liked sendinblue better, the screen previews I saw looked easy to use. Although it's trivial I liked the name and the color scheme matches that of our local university, it's also just pleasing to the eye.
David
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great value for the price!

Reviewed on 10/08/2022

Having run a few campaigns, we found it meets our current needs and will be moving on to a paid...

Having run a few campaigns, we found it meets our current needs and will be moving on to a paid plan.
Overall was very easy to use and setup. The customer support was there, even for a free tier even though it was just via ticket submission.
Would highly recommend Sendinblue for businesses looking to up their email campaign without having to pay hundreds of dollars monthly. Their pricing upgrades are very fair as well!

Pros

I love the free tier. It's a great place to start using Sendinblue with unlimited contacts. Most platforms give you a free trial period, but with Sendinblue it is forever free at that level.

Cons

Not many templates. Needs 2 way integrations with CRM. With Pipedrive, we cannot submit new Contacts from Sendinblue to Pipedrive, only from Pipedrive to Sendinblue.

Alternatives Considered

HubSpot Marketing Hub, Omnisend, and Mailchimp

Reasons for Choosing Sendinblue

Pipedrive is very difficult to manage lists and their email formatting options were very limited.

Switched From

Pipedrive

Reasons for Switching to Sendinblue

Pricing
Showing 5 reviews of 1,381 Read all reviews

Sendinblue FAQs

Below are some frequently asked questions for Sendinblue.

Sendinblue offers the following pricing plans:

  • Starting from: $25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Sendinblue has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Sendinblue supports the following languages:

Dutch, English, French, German, Italian, Portuguese, Spanish

Sendinblue supports the following devices:

Android (Mobile), iPhone (Mobile)

Sendinblue integrates with the following applications:

Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, GetSiteControl, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit

Sendinblue offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Sendinblue.