Brevo

Automation, Marketing & Transactional Email, and SMS Service

About Brevo

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system

Pricing

Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.


Key benefits of Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!


Images

Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand
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Brevo video
Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand

Not sure about Brevo? Compare with a popular alternative

Brevo

4.5 (1,712)
VS.
Highly reviewed

Starting Price

$25.00
month
$20.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

85
209

Integrations

43
70

Ease of Use

4.5 (1,712)
4.1 (6,263)

Value for Money

4.5 (1,712)
4.3 (6,263)

Customer Service

4.5 (1,712)
4.1 (6,263)

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Reviews

Overall rating

4.5 /5
(1,712)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have Brevo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,712
Shahila
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Manage email campaign easily

Reviewed on 01/05/2021

This marketing software really has help us managing and planning our email marketing campaign and...

This marketing software really has help us managing and planning our email marketing campaign and its effectiveness to the maximum. I really like that all the report for the marketing campaign is filled with useful analytics report that we have use it to measure the marketing campaign rate of successful.

Pros

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

Cons

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

Alson
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Favourite Transactional and Email Marketing Tool

Reviewed on 06/02/2023

I have been using Sendinblue for several months now and I am very pleased with the platform. It is...

I have been using Sendinblue for several months now and I am very pleased with the platform. It is easy to use, with a user-friendly interface that makes it accessible to all levels of users. The automation features are also a huge plus, allowing me to streamline my marketing efforts and save time.Overall, I am very satisfied with Sendinblue and would highly recommend it to others. The platform offers a great balance of features, affordability, and customer support, making it a great choice for businesses of all sizes.

Pros

One of the best things about Sendinblue is its affordability. Despite offering a lot of features, the platform is still priced competitively, making it an excellent value for the money. The customer support team is also highly responsive and helpful, providing me with the assistance I need when I need it.Another standout feature of Sendinblue is its email delivery. The platform has a strong reputation for delivering emails to the inbox, ensuring that my messages reach my audience. This has been a major factor in the success of my email marketing campaigns.

Cons

The only downside I've encountered is that the design options for email templates can be limited. Additionally, while Sendinblue integrates with a number of popular tools, it doesn't offer as many integrations as some other platforms. However, these are minor drawbacks in my experience and do not detract from the overall quality of the platform.

Alternatives Considered

SendGrid and Mailgun

Reasons for Choosing Brevo

Cheaper and I had some issues with SendGrid's support.

Switched From

SendGrid
Maria
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Comprehensive Marketing Tool with a Few Rough Edges

Reviewed on 18/04/2023

Despite some minor drawbacks, Sendinblue has been a valuable asset in streamlining our marketing...

Despite some minor drawbacks, Sendinblue has been a valuable asset in streamlining our marketing efforts.

Pros

Sendinblue stands out as an all-in-one marketing solution, providing a wide array of services from email campaigns to social media ads, all within a single platform.

Cons

While Sendinblue offers a plethora of features, some aspects could use improvement. The email template designs are somewhat limited, which could hinder creativity for businesses looking to develop unique campaigns.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Worst company to deal with - Stay away!

Reviewed on 05/08/2020

Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to...

Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap

Pros

There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

Cons

No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

Alternatives Considered

MailerLite

Reasons for Choosing Brevo

Fooled by their pricing

Switched From

Mailchimp

Reasons for Switching to Brevo

Because I looked at saving 2 extra dollars, why wasting hundreds with Sendinblue
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Powerful Marketing Platform with Robust Features: A Comprehensive Sendinblue Review

Reviewed on 25/03/2023

My experience with Sendinblue has been overwhelmingly positive. We have been using the platform for...

My experience with Sendinblue has been overwhelmingly positive. We have been using the platform for years now, and it has completely transformed the way we approach our email marketing campaigns. Despite the few bugs along the wayI would still strongly advise any company searching for a capable, user-friendly marketing platform with lots of features to check out Sendinblue. It has significantly improved our email marketing strategies, increased our revenue, and helped us expand our company.

Pros

The intuitive interface is one of my favorite aspects of Sendinblue. Without any technical knowledge, I was able to rapidly get it working. We quickly produced emails with a professional appearance using the drag-and-drop email editor since it is simple to use and intuitive.he automated possibilities of Sendinblue have also wowed me. Some marketing processes, including lead nurturing, customer onboarding, and abandoned cart emails, can be automated. I've gained time and increased productivity as a result of this.Last but not least, Sendinblue's ROI tracking has been really helpful. I can monitor the effectiveness of my campaigns and calculate my return on investment. With the help of this information, I can make informed judgments and enhance the effectiveness of my marketing initiatives.Therefore, Sendinblue comes highly recommended to any company searching for a solid marketing platform. It has significantly changed the way I think about marketing and has assisted me in increasing sales and expanding the operations of my firm.

Cons

Customer support was a significant problem I encountered with Sendinblue as well. My team and I needed assistance with a variety of technical problems, but the support staff was unresponsive and frequently gave us bad advise. This was quite frustrating and made it challenging to handle our problems quickly.Finally, the pricing structure was difficult to understand and not particularly transparent, according to my colleagues and Myself. I frequently found myslef paying for features we didn't need or utilize because it was difficult to comprehend what was included in each pricing category.

Showing 5 reviews of 1,712 Read all reviews

Brevo FAQs

Below are some frequently asked questions for Brevo.

Brevo offers the following pricing plans:

  • Starting from: $25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Brevo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Brevo supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Brevo supports the following devices:

Android (Mobile), iPhone (Mobile)

Brevo integrates with the following applications:

Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, GetSiteControl, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit

Brevo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Brevo.