Brevo

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

One of the best things about Sendinblue is its affordability. Despite offering a lot of features, the platform is still priced competitively, making it an excellent value for the money. The customer support team is also highly responsive and helpful, providing me with the assistance I need when I need it.Another standout feature of Sendinblue is its email delivery. The platform has a strong reputation for delivering emails to the inbox, ensuring that my messages reach my audience. This has been a major factor in the success of my email marketing campaigns.

The only downside I've encountered is that the design options for email templates can be limited. Additionally, while Sendinblue integrates with a number of popular tools, it doesn't offer as many integrations as some other platforms. However, these are minor drawbacks in my experience and do not detract from the overall quality of the platform.

There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

The intuitive interface is one of my favorite aspects of Sendinblue. Without any technical knowledge, I was able to rapidly get it working. We quickly produced emails with a professional appearance using the drag-and-drop email editor since it is simple to use and intuitive.he automated possibilities of Sendinblue have also wowed me. Some marketing processes, including lead nurturing, customer onboarding, and abandoned cart emails, can be automated. I've gained time and increased productivity as a result of this.Last but not least, Sendinblue's ROI tracking has been really helpful. I can monitor the effectiveness of my campaigns and calculate my return on investment. With the help of this information, I can make informed judgments and enhance the effectiveness of my marketing initiatives.Therefore, Sendinblue comes highly recommended to any company searching for a solid marketing platform. It has significantly changed the way I think about marketing and has assisted me in increasing sales and expanding the operations of my firm.

Customer support was a significant problem I encountered with Sendinblue as well. My team and I needed assistance with a variety of technical problems, but the support staff was unresponsive and frequently gave us bad advise. This was quite frustrating and made it challenging to handle our problems quickly.Finally, the pricing structure was difficult to understand and not particularly transparent, according to my colleagues and Myself. I frequently found myslef paying for features we didn't need or utilize because it was difficult to comprehend what was included in each pricing category.